What do facilitators do, really?

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This great little 4 minute video was published by the International Institute of Facilitation and Change (IIFAC) a few weeks ago.  Beatrice Briggs of IIFAC is IAF Director for Latin America & the Carribbean, based in Mexico.  It is now available also in Spanish, German, Russian and Chinese.

John Miller of ICA Associates in Canada has commented:

Muchos Gracias Beatrice! I USED your video in a high school classroom to good effect in less than 25 minutes!! (I was “show and tell” …a guest speaker).

1) Context that models facilitation (topic, importance, purpose, process/agenda, roles…)
2) Show the 4 min video
3) Led a Focused Conversation about the video. Each question was pre-written on cards and posted one after the other on the wall, when asked.
4) Q&A. Briefly answer questions that arose (actually this is still part of the ORID started in #3)
5) Present a method. Briefly show the 4 levels of thinking (ORID) beside the list of questions stuck on the wall. (Used printed pages from a simple overview created years ago with bullet points and edited MS Screen Beans.)
6) Wrap-up. Distribute 1-page summary (created with the student who invited and introduced me) that resembles the 4 PPT pages stuck to the wall. And Thanks.

Wish I had 5 more minutes to reflect on what I did to model what’s in the video. The Focused Conversation got everyone involved, even the ones at the “back of the class.” Almost “fun” for them. Certainly grounded it in their experience. Very cool to see. THANKS for the resource.

What do you think of how the role of the facilitator is presented here, and how might you use the video?

Nb: see also Three dimensions of the facilitator role – a focused conversation posted 2013, and my 2017 free facilitation webinar:

One thought on “What do facilitators do, really?

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