Leading the Big Conversation at #IAFEMENA17 in Paris

Join Mike Pounsford and me for our session at the upcoming 2017 IAF EMENA conference Boosting positive change – the power of facilitation, October 13-15 in Paris! Our session Leading the Big Conversation will be on the Saturday afternoon from 2pm.

This facilitated workshop will illustrate the Big Conversation process, and help you to explore your future using visuals and conversations. The Big Conversation supports the implementation of change by enabling teams to understand strategic goals and translate them to local actions. It uses visual approaches that are memorable, accessible and relevant. The workshop will be experiential, and illustrate this approach using insights and ideas generated by participants thinking about their own futures.

Like me, Mike is an IAF Certified Professional Facilitator and an enthusiastic user of ICA’s Technology of Participation. He is also President of IABC UK, the UK chapter of the International Association of Business Communicators. For more on our efforts to promote mutual learning and collaboration between facilitators and communicators and partnership between IAF and IABC, and on my session at the recent IABC Europe MENA conference in London, see Facilitating transformation: reviewing the past to prepare for the future at #EuroComm17.

Register now to join us! I understand that IABC members are welcome to register for the conference at IAF member rates.


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.

 

Free facilitation webinar – What do facilitators do, really?

Are you interested to learn more about facilitation, and ICA’s Technology of Participation (ToP) methodology in particular – in a free, one-hour, interactive online session that offers an experience of virtual facilitation as well? Please join me for the next in my occasional series of free facilitation webinars!

Register now on Eventbrite for the next session on September 21 and register your interest on Surveymonkey for future topics to be scheduled. To review past session recordings and other outputs, and suggested topics, see free facilitation webinars.


What do facilitators do, really?

Thursday 21 September, 15.00 UK time 

In this session we shall explore the various dimensions of the role of the facilitator.

As our starting point we will refer to the 4-minute video “What do facilitators do, really?“, which describes three dimensions of the role in terms of the metaphors of architect, pilot and guide.  We will refer also to the Core Facilitator Competencies of the International Association of Facilitators, the foundation of the IAF Certified Professional Facilitator (CPF) accreditation, and to the IAF Statement of Values & Code of Ethics.  See also my own blog post What is facilitation, and how it can add value?

I shall be joined for this session by Beatrice Briggs CPF of the International Institute of Facilitation and Change (IIFAC) in Mexico, creator of the video; and again by Sunny Walker CPF of the Virtual Facilitation Collaborative in the USA.

We will invite you to share some of your own experience and insights on the facilitator role, and to respond with us to questions that are raised. We will apply the 4-level ‘ORID’ model of ICA’s ToP Focused Conversation method to structure the session, and we will share resources on that.


Each session in this occasional series of free facilitation webinars is hosted in Adobe Connect for a highly interactive learning experience.

Each topic is addressed by a short case study or presentation, supplemented by links to further online material for later reference. Sessions apply tools and techniques of virtual facilitation to help participants to engage with the material and the presenter, and with their own and each other’s experience on the topic. A short technical orientation directly before the session will introduce the features of the virtual meeting room and the tools to be used. A brief closing reflection at the end of the session will invite reflection and learning on the facilitation process and virtual tools as well as on the content of the session.

For full voice participation in the session for a more conversational experience, microphone rights are available to up to 15 participants who are first to login and set up their audio. Others are able to listen and interact via their keyboard alone.


Register now on Eventbrite, and register your interests on Surveymonkey.

For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.

ToP facilitation courses, taster sessions & webinars – what difference do they make?

While enjoying a welcome opportunity to pause and reflect this summer, I have taken (quite) some time to review what ToP facilitation training courses, taster sessions and webinars I have delivered in recent years, and what I can learn from feedback shared by participants at the time.

Full results are shared in the slides above. This draws on the experience of 47 training courses, 13 conference & meetup taster sessions and 7 webinars in the past 5 years, reaching a total of 1,089 participants. This is in addition to tailored facilitation processes that I have delivered – 24 in the past year and 52 in my first four years of freelance practice.  See also ToP facilitation training – what’s it like, and is it worthwhile?

Feedback for ToP training courses in particular is largely very high, as it has been for the 20 years I have been delivering them – the average of participant ratings for design & delivery, of all the 37 courses over the past 5 years for which data is available, is 9.1 out of 10. Included in the slides are some conclusions of my own on what is most appreciated and what suggestions for improvement I should consider, and how I have already begun to act on some suggestions.

But… what difference do they make?  

What do participants remember and apply of what they have learned, months and years later? With whom do they apply what they have learned, and what (greater) difference are they now able to make with them? What supports or hinders them from applying what they have learned? What additional recommendations can they make for the courses, sessions & webinars, with the benefit of hindsight? What additional training or support might they find helpful – from me or from others?

If you have participated with me in courses, taster sessions or webinars within the past 5 years, or within the past 20 years, please respond now to a short survey to help me to assess and improve what difference they make – at surveymonkey. This survey is in partnership with ICA:UK, with whom I have been delivering ToP facilitation training since 1996 – for the past 5 years as a licensed Associate, and before that as employed staff. If you have received a link by email, please follow the link in the email to respond.

I plan to analyse and share the results in the autumn, based on what responses I have received by mid-September.  After that I plan to leave the survey open indefinitely for further responses, and systematically request responses of future participants by email 6-12 months after each event.

As a token of appreciation for your feedback, three of those responding before the mid-September deadline (tbc) will be randomly selected to receive a free gift of an ICA:UK sticky wall or book of their choice (subject to availability).

Finally, if you have participated or not, join me!


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

Four hands on the steering wheel? Co-facilitation in action

Thank you to all who attended yesterdays’ facilitation webinar for IAF India, and especially to Preetha Raghav and the IAF India team for their invitation and support and to my co-hosts Martin Farrell of get2thepoint and Sunny Walker of the Virtual Facilitation Collaborative. It was a rich and engaging session for us, so I hope also for others. Thanks also to those who live tweeted on the #FacInd hashtag – a couple of their tweets are below.

Martin Farrell wrote “As we see some world leaders promoting division and hatred, facilitators’ skills of collaboration are ever more essential. Yes we practice listening deeply to our client’s needs, and engaging participants. To challenge ourselves, let’s also take our skills to the next level by practicing co-facilitation. There are great benefits and also great dangers.”

This highly interactive 90-minute session was hosted in Adobe Connect to offer an experience of co-facilitation in a virtual environment. We offered a framework and some tips and tools for co-facilitation, illustrated by a case study.

Session materials & additional resources shared include:


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.

A welcome opportunity to pause and reflect this summer

This June completed my fourth year in business as Martin Gilbraith Associates Ltd, and in October it will be 5 years since I went freelance from ICA:UK. Following what has been a bumper year for client work, for the first time in probably 15 months I am looking forward to several consecutive weeks of desk time, free of delivering client contracts – and a holiday in August after that!

In the last 12 months, it turns out, I have delivered 26 contracts for 18 clients in 9 countries, involving 32 face-to-face and 3 virtual events and 24 facilitated processes and 11 facilitation training courses. That has involved 73 nights away from home, 18 in the UK and 55 abroad. No wonder it felt like a bumper year – that represents an increase of around 70% in client work compared to my first four years of freelance practice, and the contracts on average were larger too.

I have been fortunate and grateful to enjoy a diverse and stimulating, often inspiring, range of groups and contexts to work with this past year. Recent client contracts for facilitation have included large and multi-event, multi-stakeholder strategic planning processes with international NGO networks such as ICUU, Girls Not Brides and Eurochild (above), and smaller, relatively simpler strategy and planning retreats such as with CENTR, Wells For India, Lorensbergs and the Peel Institute. Also large and relatively complex and challenging international team meetings such as with Amnesty International and Oxfam OPTI, and a small but complex and challenging closed Ministerial Forum with the International Union on Tuberculosis and Lung Disease. Also a conference of activists on refugee and migration issues with Amnesty UK, and facilitated leadership development labs, face-to-face & virtual, for managers of Astra Zeneca. Facilitation training has included courses with civil servants of Ofgem and the Care Quality Commission, for agile finance software project managers of Santander and bereavement counselors of the Dove Service, and for diverse groups on public courses in London, Brussels, Geneva and Moscow. I lost some bids for work, and had to turn down some opportunities as well, but I wouldn’t have wished for any other workload.

It is no wonder then that I have spent less time on other things. My volunteer time has reduced since I completed my four year term as ICAI President in December, although since then I have somewhat increased my time growing IAF England & Wales‘ activity and leadership team and partnership with IABC.

Readers may have noticed that I have managed fewer blog posts (only 20 this past year from an average of 32 the past four), and only one of my “bi-monthly” free facilitation webinars – plus in May What does it take for people to align behind change? with Michael Ambjorn, published today by MILE Madinah on YouTube.

So, what do I hope to make of this opportunity to pause and reflect?

Mostly, I hope to take the opportunity to reflect and learn from this recent experience, and share some insights here on my blog – so watch this space!

I hope to review my recent years’ ToP facilitation training end-of-course participant evaluations, and launch an online survey to invite past participants to share something of what they have applied of their learning and how, and what difference their training has made to them and the groups they work with. I hope to draft and begin to post some more facilitation case studies from my facilitation work of this last year, and request further client feedback.

I hope to schedule one or two more free facilitation webinars for the autumn, and share a recording of one already scheduled for this month with IAF India – with Martin Farrell of IAF England & Wales, on the topic of co-facilitation (below).

I hope to catch upon some reading – next up after Penny Pullan CPF’s Virtual Leadership, Responsible Facilitation by Jim Campbell formerly of ICA Belgium.

Also, I have some advance preparation to do for delivery work in the autumn, including for my new IAF-endorsed Meetings That Work courses in London & Brussels in September, with Bill Staples of ICA Associates (book here). And I hope that my calendar for the autumn will continue to fill itself – so do feel free to contact me if you’d like to help with that!

In the meantime, I am hoping also to enjoy some more summery good weather, and all that goes with it – at home in London, at the WOMAD music festival later this month and in Sitges in August.

Wishing you an opportunity to pause and reflect as well when you can…


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.

IAF England & Wales Leadership Team plans the year ahead

Six of nine members of our new Leadership Team were able to gather face-to-face in London last week to begin to plan the year ahead for IAF England & Wales. We are excited by the prospects for expanding and developing IAF E&W’s activities and network over the coming year. If you share our interest in facilitation in England & Wales, then we hope you will be excited to join us!

We used the ToP Historical Scan method to reflect and learn together on the unfolding story of IAF and facilitation networking in England & Wales from the 1990s to the 2020s – in order to ‘review the past to prepare for the future‘, and to get to know each other better in the process. Then we used the ToP Action Planning method – to clarify our context and parameters, to brainstorm our images of victory and to review our current reality, to agree our commitments and to plan who will do what and how we will work together as a team.

We will share our plans in more detail after our first monthly online team meeting in June, to allow time for us to share and develop them further across the team as a whole. In the meantime, and to whet your appetite, a little about our current story and about the new team…

The England & Wales local group or ‘chapter’ of the International Association of Facilitators has been convening ‘IAF facilitators & friends’ free facilitation meetups since 2013. Organised at first by Julia Goga-Cooke, we met monthly on Thursday evenings in London hosted by Martin Farrell. I took over as meetups organiser in 2016. We diversified our London meetups to include afternoon learning meetups and morning coffee meetups as well as evening socials, plus occasional special meetups such as (upcoming in June) with Dave Snowden of Cognitive Edge. With the support of members around the country we launched quarterly meetups in the North and the South West of England, and an annual all-day, all-England & Wales meetup in Birmingham during International Facilitation Week in October.

Our network has now grown to over 400 IAF facilitators & friends in three regional groups, including now 74 IAF members and 15 Certified Professional Facilitators (CPFs). We network online as well face to face. Join us in London & SE, the North or the South West, and join us also on Facebook, Twitter and LinkedIn.

An online survey launched last December attracted an enthusiastic response (now 39 and counting), and indicated considerable interest for more and different activities, for new locations and for new ways to get more involved. An invitation to join a new leadership team was circulated widely in March, and was followed by a pair of online meetings for those that expressed an interest.

The team of nine that has emerged comprises newer and long-standing members of IAF and of our three regional meetup groups. Connect with us via the IAF online member directory or LinkedIn, and on twitter, and let us know if you have any questions or ideas for the areas of responsibility that some of us have already taken on:


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.

How can I turn meetings into “events” that people want to attend?

Chris Mapitlan with certificate

How can I turn meetings into “events” that people want to attend? How can I increase participation, and get the best input and results from everyone?  How can I increase commitment to action, and handle difficult or controversial items?

Find out, at Meetings That Work in Brussels or London this September, with Bill Staples of ICA Associates Inc of Canada. I am excited to add two dates for this new courses to my 2017 calendar. Please join us if you can, and share the details below with friends, colleagues and networks who might be interested.

Book by 31 May for early-bird rates on these and all my other remaining ToP facilitation training courses in Brussels this year:


Meetings That Work (New for 2017)

Practical tools to design and lead effective meetings 

2 days14-15 September in Brussels & 18-19 September 2017 in London.

“I came away with increased knowledge and skills in architecting and planning better meetings. The course also provided me with useful frameworks and tools to be able to engage clients more proactively in planning as well as to improve participation and outcomes. The learning experience was a good mix of theory, sharing of real-life experiences and hands-on application”

Heather Worosz, MBA, MSLS & CPCC, Executive Coach & Consultant

This course will provide you with tips, templates and practical tools from professional facilitators that will enable you to get more from meetings than you ever thought possible. For this new course I shall be joined by Bill Staples of ICA Associates Inc of Canada as guest trainer.

This course and Group Facilitation Methods are two of three modules of the ICA Associates Professional Facilitator Program endorsed by the International Association of Facilitators for those preparing to become an IAF Certified Professional Facilitator (CPF). This course alone covers many of the competencies required by the IAF.

Bill Staples is one of the founders of ICA’s Technology of Participation, a principal partner of ICA Associates Inc. of Canada, and one of the designers of Meetings That Work. Bill is happy to bring Meetings That Work to Europe for the first time in 2017, and will make the course come alive will illustrations from many fields. Bill has worked around the world with many organization and is well known in the field of facilitation. He is the author of Transformational Strategy: Facilitating ToP Participatory Planning, and is the publishing editor of the IAF Journal Group Facilitation. Bill is also a founding member of IAF, and was among the first facilitators to be inducted into the IAF Hall of Fame.


BOOK NOW, or please contact me with any questions or for further details – including how to commission a tailored course for your group, and availability of scheduled public courses in the UK and worldwide.

See also ToP facilitation training – what’s it like, and is it worthwhile? and ToP facilitation training at your place – and free places for you!


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.