How engaging can a virtual meeting be? Join us to share and learn!

Our world and our client groups are increasingly moving online, so as facilitators we must be prepared move with them.  Virtual meetings can have advantages over face-to-face, but disadvantages too – not least, shorter attention spans and greater potential for distractions. How can we keep people engaged and focused when meeting online?

In this highly participatory, facilitated webinar hosted by IAF India, Martin Farrell & Martin Gilbraith of IAF England & Wales and Catherine Tornbom of the Virtual Facilitation Collaborative share some top tips and practical examples from their own experience and that of other professional facilitators, and invite you to share your some of your own experience and create your own top tips together. We also seek to demonstrate in the webinar itself just how engaging a virtual meeting can be!

Martin Farrell CPF has been facilitating international gatherings since his first assignment with the UN in 2002. Now entering his 6th decade of engagement with civil society organisations in the UK and internationally, he is in demand worldwide as a facilitator and moderator of conferences, meetings and groups large and small. He established his own consultancy, Get2thepoint, in 1999. He continues to play an active part in the vibrant worldwide community of facilitators having been Regional Director (Europe, Middle East, North Africa) of the International Association of Facilitators for three years to 2015.

Martin Gilbraith CPF CTF is an independent facilitator, trainer and consultant based in London. He is an IAF ‘Hall of Famer” and former IAF Chair and IAF Europe Director. He is former President of the Institute of Cultural Affairs International (ICAI), and an Associate and former Chief Executive of ICA:UK. He has been facilitating, specializing in ICA’s ToP facilitation methodology, since he began his career as an international volunteer with ICA India in 1986-87.

Catherine Tornbom CTF is a seasoned consultant, mediator, and Mentor Trainer with ICA-USA. She has successfully resolved issues involving management team conflict, poor communication, productivity roadblocks and stress in her professional work with clients ranging from government, business, nonprofits, education, and community collaboration. She is a partner in the Virtual Facilitation Collaborative supporting virtual teams to achieve their goals through effective online collaboration.


Thank you to the IAF India team for their invitation and to my co-hosts Martin Farrell of get2thepoint and Catherine Tornbom and Sunny Walker of the Virtual Facilitation Collaborative. Thanks also to all those who participated, and live tweeted on the #FacInd hashtag.

Session materials & additional resources shared include:


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Getting to the Bottom of ToP – exploring the foundations of ICA’s Technology of Participation

Free facilitation webinar - Getting to the Bottom of ToPAre you interested to learn more about facilitation, and ICA’s Technology of Participation (ToP) in particular – in a free, one-hour, interactive online session that offers an experience of virtual facilitation as well? Register now on Eventbrite for this next in my series of free facilitation webinars.


Getting to the Bottom of ToP – exploring the foundations of ICA’s Technology of Participation

Wednesday 4 April 2018, 15.00 UK time 

In this session we will explore the foundations of ICA’s Technology of Participation facilitation methodology.

I shall be joined for this session by Jo Nelson of ICA Associates Inc., co-author with her late husband Wayne Nelson of the new book Getting to the Bottom of ToP, now available from iUniverse; and again by Sunny Walker CPF CTF of the Virtual Facilitation Collaborative.

People demand authentic participation in decisions that affect their lives.  ToP™ methods answer that call because they reflect how humans think, growing out of reflective inquiry into what works in real life, and the study of phenomenology and existentialism. This book explores the foundational understandings of this body of knowledge and its practice.

Getting to the Bottom of ToP works at two levels: as a guide to processes that elicit participation to bring insights to the surface and ensure participants collaborate to bring the resulting plans to fruition; and as a theoretical basis drawn from the field of phenomenology—an answer to any of us who have pondered what principles or theory about personal and group change underlie those processes.

We will invite you to share some of your own experience of ICA’s Technology of Participation, and to respond with us to questions that are raised.

Each session in this series is hosted in Adobe Connect for a highly interactive learning experience. Each topic is addressed by a short case study or other presentation, with links to further online material for later reference. In the sessions we apply tools and techniques of virtual facilitation to help participants to engage with the material and the presenter, and with their own and each other’s experience on the topic. A short technical orientation directly before the session introduces the features of the virtual meeting room, and the tools to be used. A brief closing reflection at the end of the session invites reflection and learning on the facilitation process and virtual tools, as well as on the content of the session.

ICA Associates Canada publishes ‘Getting to the Bottom of ToP’Register now on Eventbrite.

To whet your appetite, see the Foreword and Introduction from the book at ICA International and these two recent interviews with Jo, with David Buwalda of ICA Canada and with Reine Kassulker of Facilitation Nation:


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Facilitator certification – what’s it like, and is it worthwhile?

Free facilitation webinar: Facilitator certification - what's it like, and is it worthwhile?Are you interested to learn more about facilitation, and ICA’s Technology of Participation (ToP) in particular – in a free, one-hour, interactive online session that offers an experience of virtual facilitation as well? Register now on Eventbrite for this next in my series of free facilitation webinars.


Facilitator certification – what’s it like, and is it worthwhile?

Wednesday 7 February 2018, 15.00 UK time 

In this session we will look at what it takes to achieve professional certification as a facilitator, and what are the advantages of doing so. We will explore the two leading and internationally recognised, competency-based certifications – IAF Certified Professional Faciliator (CPF) and ICA Certified ToP Facilitator (CTF).

I shall be joined for this session by Lindsay Sumner CPF, IAF Director of Certification Operations; Alexey Svetlichny CTF, Director of ICA Ukraine; and again by Sunny Walker CPF CTF of the Virtual Facilitation Collaborative.

Lindsay was among the first to gain the CPF designation, in the UK in 1998, and she has managed the CPF programme for IAF since 2006. ICA Ukraine is the first ICA in Europe to offer CTF certification, and Alexey became one of the first CTFs in Europe in 2014. Sunny is an assessor for both CPF and CTF programmes, a founding member of IAF and one of the founders of ICA’s Technology of Participation (ToP).

We will invite you to share some of your own experience of certification, and to respond with us to questions that are raised.

Each session in this series is hosted in Adobe Connect for a highly interactive learning experience. Each topic is addressed by a short case study or other presentation, with links to further online material for later reference. In the sessions we apply tools and techniques of virtual facilitation to help participants to engage with the material and the presenter, and with their own and each other’s experience on the topic. A short technical orientation directly before the session introduces the features of the virtual meeting room, and the tools to be used. A brief closing reflection at the end of the session invites reflection and learning on the facilitation process and virtual tools, as well as on the content of the session.

Register now on Eventbrite. To whet your appetite, check out this short 2014 video clip from US ToP trainer and CTF & CPF assessor Barbara McKay of Northstar Facilitators, and this new 2017 clip from IAF on it’s forthcoming, diversified ‘Propath’ approach to certification:


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Free facilitation webinar – What do facilitators do, really?

Are you interested to learn more about facilitation, and ICA’s Technology of Participation (ToP) methodology in particular – in a free, one-hour, interactive online session that offers an experience of virtual facilitation as well? Please join me for the next in my occasional series of free facilitation webinars!

Register now on Eventbrite for the next session on September 21 and register your interest on Surveymonkey for future topics to be scheduled. To review past session recordings and other outputs, and suggested topics, see free facilitation webinars.


What do facilitators do, really?

Thursday 21 September, 15.00 UK time 

In this session we shall explore the various dimensions of the role of the facilitator.

As our starting point we will refer to the 4-minute video “What do facilitators do, really?“, which describes three dimensions of the role in terms of the metaphors of architect, pilot and guide.  We will refer also to the Core Facilitator Competencies of the International Association of Facilitators, the foundation of the IAF Certified Professional Facilitator (CPF) accreditation, and to the IAF Statement of Values & Code of Ethics.  See also my own blog post What is facilitation, and how it can add value?

I shall be joined for this session by Beatrice Briggs CPF of the International Institute of Facilitation and Change (IIFAC) in Mexico, creator of the video; and again by Sunny Walker CPF of the Virtual Facilitation Collaborative in the USA.

We will invite you to share some of your own experience and insights on the facilitator role, and to respond with us to questions that are raised. We will apply the 4-level ‘ORID’ model of ICA’s ToP Focused Conversation method to structure the session, and we will share resources on that.


Each session in this occasional series of free facilitation webinars is hosted in Adobe Connect for a highly interactive learning experience.

Each topic is addressed by a short case study or presentation, supplemented by links to further online material for later reference. Sessions apply tools and techniques of virtual facilitation to help participants to engage with the material and the presenter, and with their own and each other’s experience on the topic. A short technical orientation directly before the session will introduce the features of the virtual meeting room and the tools to be used. A brief closing reflection at the end of the session will invite reflection and learning on the facilitation process and virtual tools as well as on the content of the session.

For full voice participation in the session for a more conversational experience, microphone rights are available to up to 15 participants who are first to login and set up their audio. Others are able to listen and interact via their keyboard alone.


Register now on Eventbrite, and register your interests on Surveymonkey.

For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.

Four hands on the steering wheel? Co-facilitation in action

Thank you to all who attended yesterdays’ facilitation webinar for IAF India, and especially to Preetha Raghav and the IAF India team for their invitation and support and to my co-hosts Martin Farrell of get2thepoint and Sunny Walker of the Virtual Facilitation Collaborative. It was a rich and engaging session for us, so I hope also for others. Thanks also to those who live tweeted on the #FacInd hashtag – a couple of their tweets are below.

Martin Farrell wrote “As we see some world leaders promoting division and hatred, facilitators’ skills of collaboration are ever more essential. Yes we practice listening deeply to our client’s needs, and engaging participants. To challenge ourselves, let’s also take our skills to the next level by practicing co-facilitation. There are great benefits and also great dangers.”

This highly interactive 90-minute session was hosted in Adobe Connect to offer an experience of co-facilitation in a virtual environment. We offered a framework and some tips and tools for co-facilitation, illustrated by a case study.

Session materials & additional resources shared include:


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.

Aligning behind change for International Facilitation Week

What does it take for people to align behind change?
It’s International Facilitation Week! I began the week yesterday by hosting the latest of my free facilitation webinars “What does it take for people to align behind change?” and the latest of IAF England & Wales’ free facilitation meetups in London, a social & networking evening at Kings Cross. A recording of the webinar is below with links to futher details and other outputs.

iaf_logo_ifw2015_rgb-01International Facilitation Week takes place each year during the month of October. Its purpose is to showcase the power of facilitation to both new and existing audiences and to create a sense of community among facilitators and their groups worldwide. Since its launch in 2013 the week has become a spark that ignites activities around the world to highlight the benefits of facilitation, the gifts of facilitators and the comradeship of the International Association of Facilitators (IAF).

To participate yourself in International Facilitation Week, simply follow and use the #FacWeek hashtag on twitter or other social media, and use it and the IAF global event listing to find and join an event near you or online.

This Saturday 22 October in central Birmingham I shall be hosting IAF’s first all-England & Wales, all-day free facilitation MeetUp – all with an interest in facilitation are welcome, IAF members & non-members alike.  RSVP now to join us there for networking & learning with other facilitators, and to help to celebrate & promote the power of facilitation worldwide!

In this session we explored what it takes for people to align behind change. This is the question that brought together 69 facilitation, communications and change management professionals over two one-hour twitter chats last October during International Facilitation Week 2015.

I was joined for this session by Michael Ambjorn, immediate past Chair of the International Association of Business Communicators (IABC) and one of my London-based co-hosts for the twitter chats; and again by Sunny Walker of the Virtual Facilitation Collaborative.

We invited you to share some of your own experience and insights on what can be done to help people to align together to make change happen. We shared six top tips and tools that were shared during the twitter chats, and how the 4-level ‘ORID’ model of ICA’s ToP Focused Conversation method was applied to structure the process. We shared examples of practical application including how over 1,000 IABC leaders were engaged, aligned and activated to extend the organisation’s reach and deepen its impact.

A particular aim for the session, as for the twitter chats, was to bring together facilitation, communications and change professionals, and all those with an interest in these fields, to connect with and learn from each other and to make connections and foster broader collaboration between our associations and between our professions.

Session materials & additional resources shared include:


Register soon on Eventbrite for the next webinar, and register your interests now on Surveymonkey.

For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

Free facilitation webinar – What does it take for people to align behind change?

Are you interested to learn more about facilitation, and ICA’s Technology of Participation (ToP) methodology in particular – in a free, one-hour, interactive online session that offers an experience of virtual facilitation as well? Please join me for my new series of free facilitation webinars!

Register now on Eventbrite for the next session on October 17 (postponed from August 15) and register your interest on Surveymonkey for future dates & times and topics to be scheduled. To review past session recordings and other outputs, and for provisional future dates & times and suggested topics, see free facilitation webinars.


2 300x600What does it take for people to align behind change?

Monday 17 October, 13.00 BST 

In this session we shall explore what it takes for people to align behind change. This is the question that brought together 69 facilitation, communications and change management professionals over two one-hour twitter chats last October during International Facilitation Week 2015.

I shall be joined for this session by Michael Ambjorn, immediate past Chair of the International Association of Business Communicators (IABC) and one of my London-based co-hosts for the twitter chats; and again by Sunny Walker of the Virtual Facilitation Collaborative.

We will invite you to share some of your own experience and insights on what can be done to help people to align together to make change happen. We will share six top tips and tools that were shared during the twitter chats, and how the 4-level ‘ORID’ model of ICA’s ToP Focused Conversation method was applied to structure the process. We will share examples of practical application including how over 1,000 IABC leaders were engaged, aligned and activated to extend the organisation’s reach and deepen its impact.

A particular aim for the session, as for the twitter chats, is to bring together facilitation, communications and change professionals, and all those with an interest in these fields, to connect with and learn from each other and to make connections and foster broader collaboration between our associations and between our professions.

Feel free to tweet with the hashtag #FacWeekChat!


Each session in this series of free facilitation webinars will be hosted in Adobe Connect for a highly interactive learning experience.

Each topic will be addressed by a short case study or other presentation, supplemented by links to further online material for later reference. Sessions will apply tools and techniques of virtual facilitation to help participants to engage with the material and the presenter, and with their own and each other’s experience on the topic. A short technical orientation directly before the session will introduce the features of the virtual meeting room and the tools to be used. A brief closing reflection at the end of the session will invite reflection and learning on the facilitation process and virtual tools as well as on the content of the session.

For full voice participation in the session for a more conversational experience, microphone rights will be available to up to 15 participants who are first to login and set up their audio. Others will be able to listen and interact via their keyboard alone.


Register now on Eventbrite, and register your interests on Surveymonkey.

For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining IAF England & Wales’ free facilitation meetups in London and elsewhere.