Celebrating 30 years of ToP facilitation facilitation training, 1996-2026

Our first ICA:UK public ‘ToP’ facilitation training course was held in London in March 1996. One participant wrote soon after:

This is just a brief note to say how much I valued the opportunity to share in the ICA Group Facilitation Methods course last weekend, and benefit from the ideas which ICA have developed over the years. Clearly the confidence and professionalism with which the course were presented was based on proven experience and testing. There was an impressive simplicity and cohesion in both the ideas and the methods that were presented, and I warmed to that.

Certainly ‘team building’ is being taken seriously by organisations of all kinds these days. My impression is that ICA is leading the way in providing detailed methods of how this can be done at a very practical level. I am confident that there will be opportunities for me to use these methods of group facilitation here.

ICA’s specialist facilitation methodology, known since the 1980s as the ‘Technology of Participation’ or ‘ToP’, is the product of over 60 years of research, development and practice with organisations and communities worldwide.

Register now for public courses in EventbriteRegister now in Eventbrite for my own upcoming public courses in London, Brussels & Sitges, Barcelona. For additional courses offered by fellow ICA:UK Associates, see the full ICA:UK course schedule.

Kickstart the New Year with a 10% discount on all 2026 courses!

Kickstart the New Year with a commitment to your personal and professional development, and enjoy a 10% discount on all of my 2026 courses by registering with the promo code JanuarySale before Saturday 31 January.


My 2026 schedule of public ICA:UK ToP facilitation training includes courses in London, Brussels and Birmingham again, and this year also in the beautiful and historic resort town of Sitges, just down the coast from Barcelona, in March and October. Why not plan to stay for the weekend, and book yourself some early spring sunshine now?

Register now for public courses in Eventbrite

Register now in Eventbrite for my own upcoming public courses in London, Brussels & elsewhere – scroll down for dates & locations.

For additional courses offered by fellow ICA:UK Associates, see the full ICA:UK public course schedule.

Enjoy a 10% discount on any course by registering with the promo code JanuarySale before Saturday 31 January.



See also about me, how I work, who I work with and recommendations & case studies, and please contact me about how we might work together.

A collaborative and creative day of strategic discussions in Brussels – ToP facilitation case study

“Over the course of this collaborative and creative day, we engaged in strategic discussions about how to leverage impactful advocacy and the organisation’s agenda for action. Excited for what’s ahead and proud of what we’ve accomplished together!” Architects’ Council of Europe (ACE-CAE) on LinkedIn

Context

I was approached in May 2024 by the Architects’ Council of Europe Secretary General Ian Pritchard and Head of Communications Julie Deutschmann, to facilitate a strategy retreat with the ACE/CAE Executive Board in Brussels in June. They approached me after I had facilitated a similar strategy meeting for ACE in October 2020, online – see Recommendations & case studies.

It was planned for the eleven members of the ACE Board and 3-4 key Secretariat staff to gather for a one full-day strategy meeting on 21 June in Brussels, some 3½ years since that last facilitated strategy session online.

A draft agenda had been prepared, and notes of preparatory work done in advance including a summary of research and member consultation to identify and map critical themes that might be included in the strategy.

Aims

In conversation with Ian and Julie, and ACE President Ruth Schagemann and Senior Policy Officer Pierre Obajtek, the aims of the day were agreed to be as follows:

  • To reflect on, appreciate, and learn from ACE’s recent activity and outcomes together, in the context of its changing strategic landscape;
  • To develop the basis of a new 5 year strategy, including a review of the ACE core values, mission & vision and agreement on strategic objectives and critical themes;
  • To review and consider implications for ACE’s internal operating environment, strategy implementation and communication;
  • To build shared clarity, confidence and commitment to the way forward together.

Methodology and approach

For this assignment, I proposed to draw on the following of ICA’s ToP methods in particular:

The Focused Conversation method provides a structured, four-level process for effective communication which ensures that everyone in a group has the opportunity to participate.

The Consensus Workshop method is a five-stage process that incorporates Focused Conversation for effective communication and that enables a facilitator to draw out and weave together everybody’s wisdom into a clear consensus.

The Historical Scan method adapts these two methods to provide a powerful, visual way to enable a group to build a shared picture of their journey together, in historical and strategic context, to learn from their past and present in order to prepare for their future.

The ToP Participatory Strategic Planning process is a 4-stage process, each stage involving a specially tailored ToP Consensus Workshop process. The four stages are:

  1. Practical Vision – what the group would like to see in place in 3-5 years’ time as a result of successfully delivering the new strategy,
  2. Underlying Contradictions – the obstacles or issues in current reality that are preventing that vision from happening, which must be dealt with in order to move forward,
  3. Strategic Directions – innovative courses of action that the group can take to deal with the underlying contradictions and move it toward realising its vision,
  4. Implementation Plan – a set of practical actions that will start the group’s journey from where it is to where it wants to be. A clear outline of will be done, why, how, when and by whom.

These four workshops are preceded as appropriate by clarifying the parameters of the strategy, including mission and purpose, and by ‘reviewing the past to prepare for the future’, including internal & external strategic context.

To adapt and apply such an approach to a single, one-day in-person workshop for ACE, I proposed to use the Consensus Workshop method in full for the Practical Vision stage of the planning process, and a quicker and less rigorous approach to the Underlying Contradictions and Strategic Directions, in order to accomplish all of those and the Historical Scan as well in the one day.

Agenda & process

9.00 Arrivals & coffee
9.30 Opening & overview – introductions & expectations; approach, aims & agenda

Context & parameters – review advance preparation, research & consultation;  confirm ACE core values, mission & vision

10.15 Reviewing the past to prepare for the future – ‘Historical Scan’ exercise, in the light of our research & consultation:

“What are key events, accomplishments & milestones in the recent history of ACE and it’s strategic landscape? What can we appreciate and what can we learn?”

11.15 Break
11.30 Practical Vision – ‘Consensus Workshop’, in the light of our research & consultation:

“What do we want to see in place in 5 years’ time, as a result of successfully delivering the new ACE strategy?”

13.00 Lunch
14.00 Current Reality SWOT analysis, in the light of our research & consultation:

“What strengths & opportunities may help our vision to be realised, and what weaknesses & threats may hinder it?”

15.00 Break
15.15 Strategic Directions:

“What are implications for ACE for the next 5 years, and for implementation in 2024-25 in particular – for Strategic Objectives & Critical Themes, for the internal operating environment and for strategy implementation and communication? 

-17.00 Next steps, evaluation, reflection & close

Feedback and impact

Participants’ on-site feedback included:

  • Dynamic, engaging, inclusive
  • Good to have time for debate and discussion
  • New perspectives
  • Well prepared

Architects’ Council of Europe (ACE-CAE) posted soon afterwards on LinkedIn:

The ACE Executive Board came together in #Brussels to #brainstorm and pave the path for the future of the organisation.

Strategic workshops are not just about planning for the future; they are about transforming vision into actionable steps, highlighted Ruth Schagemann, ACE President.

Over the course of this collaborative and creative day, we engaged in strategic discussions about how to leverage impactful advocacy and the organisation’s agenda for action.  Excited for what’s ahead and proud of what we’ve accomplished together!


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together.

New: ICA:UK ToP facilitation training in London, Brussels and Sitges, Barcelona in 2026

Welcome to September, with a 10% discount on any of my 2025 & 2026 courses by registering before Tuesday 30 with the promo code SeptemberSale!


I am pleased to announce my new 2026 schedule of public ICA:UK ToP facilitation training courses in London and Brussels, and this year also in the beautiful and historic resort town of Sitges, just down the coast from Barcelona, in March and October. Why not plan to stay for the weekend, and book yourself some early spring sunshine now?

Twelve new courses now scheduled for 2026 include, again:

  • Group Facilitation Methodsintroducing the foundations of the ToP approach, two powerful techniques for structuring effective conversations and building group consensus – 2 days, in London, Brussels & Sitges
  • Action Planningparticipatory planning for short-term projects and events – 1 day, in London & Brussels
  • Participatory Strategic Planningbringing people together to create strategies for action – 2 days, in London & Brussels

A few places are still available also on my remaining 2025 courses:

ICA’s ToP training was ranked as the second most popular facilitation training globally in the SessionLab 2025 State of Facilitation report.

Register now for public courses in Eventbrite

Register now in Eventbrite for any of my upcoming 2025 & 2026 public courses in London, Brussels & Sitges.

Enjoy a 10% discount on any course by registering with the promo code SeptemberSale by Monday 30 September.

For additional courses offered by fellow ICA:UK Associates, see the full ICA:UK public course schedule.



See also about me, how I work, who I work with and recommendations & case studies, and please contact me about how we might work together.

I’ve never been as inspired and energised – ToP facilitation case study

“I’ve never been as inspired and energised about the topic of data standards as I have been today with this fantastic group of people!” – Shelley Heckman on LinkedIn

Context

In late 2023 I was approached by Shelley Heckman of iStandUK to facilitate an away day of it’s Executive Board in London in March 2024.

The mission of iStandUK is to promote Data Standards that support efficiency, transformation, and transparency of local public services in the UK. The Executive Board includes representatives from local authorities, government departments and other representative groups such as the LGA, SOCITM and TechUK. The Board serves as both a programme board and a leadership forum for collaboration across the local public sector.

The March away day was to build on another just held in December, which had been an opportunity for the Board to start exploring a strategic approach to digital standards for local public services.

At that first meeting the group had looked at the question ‘what are the specific needs and ambitions of public services that could be addressed by standards?’ A visioning exercise followed, which allowed the group to explore what would be the impact of data standards being implemented across all public sector organisations in a way that creates the most impact. The group then explored what would be necessary from our group to achieve the collective vision. The day culminated with a number of action commitments, including to create a specification for a data standards business case for the UK local public sector.

Aims

In conversation with Shelley, Board Chair Phil Swan and Programme Director Paul Davidson, the aims of the March away day were agreed to be as follows:

To build on the conversation started at the December away day, to articulate what we are ready to commit to in relation to:

    • building a vehicle that supports interoperable standards across local government at a national level, what it might look like and the way forward to get there,
    • commissioning a scoping exercise for a vehicle for data standards, and the draft Specification paper,
    • iStandUK and its future, as that vehicle and/or otherwise.

To build upon the collective sense of the importance and urgency of interoperable data standards for the sector that was recognised in December, and to build commitment to influence budget holders to invest funds in a standards body.

Methodology and approach

For this assignment, I proposed to draw on the following of ICA’s Technology of Participation (ToP) methods in particular:

The Focused Conversation method provides a structured, four-level process for effective communication which ensures that everyone in a group has the opportunity to participate.

The Consensus Workshop method is a five-stage process that incorporates Focused Conversation for effective communication and that enables a facilitator to draw out and weave together everybody’s wisdom into a clear consensus.

Agenda & process

10:00 Arrivals & welcome refreshments
10:30 Opening, welcome & introductions; approach, aims & agenda

Our hopes & aspirations for today

11.00 The story so far – what do we know?

  • December workshop & outputs
  • December commitments & actions
  • Draft specification paper – Paul Davidson
  • iStandUK position – Phil Swan

Reflection

12.00 Lunch
12.30 Our commitment – ‘Consensus Workshop’

What do we hope that we are all ready to commit to – in relation building a vehicle, commissioning a scoping exercise, and iStandUK & its future?

What do we find that we are in fact ready to commit to? Are we ready to commit to work with such a vehicle? To help to fund it?

2.00 Break
2.15 Implications & next steps

What does this mean – for building a vehicle, commissioning a scoping exercise, iStandUK & its future, otherwise?

3.15 Reflection & close

What went well? What could have gone better?

3:30 End

Feedback and impact

Participants’ on-site feedback included:

  • Open and collaborative atmosphere
  • Energy and commitment from everyone
  • Great collaboration, great networking, great outcomes
  • Made more progress than I would have expected in time available
  • We got a better output than I expected
  • Excellent facilitation

Shelley wrote soon afterwards on LinkedIn:

I’ve never been as inspired and energised about the topic of data standards as I have been today with this fantastic group of people!

The iStandUK Executive Board met in London to talk ambitiously about our collective commitment to data standards for public services.


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together.