Raising our ambition – a face-to-face meeting of the virtual ICAI Board

#ICAIBoard, May 2015 on Storify

Last week provided a rare and invaluable opportunity for the largely virtual Board of ICA International to meet face-to-face, in conjunction with the East & Southern Africa ICA regional gathering held near Arusha in Tanzania.  Click on the image above for the story of our meeting on Storify, featuring the real-time updates, photos and tweets that we shared during the week.

We travelled for up to 39 hours to be hosted in Tanzania, from Tokyo, Guatemala, Toronto, Chicago, London, Kiev and Lome. I am grateful to Charles Luoga of ICA Tanzania for hosting us and to Seva Gandhi of ICA USA for her logistical support, and to all involved for giving so generously of their time and energy, in spite of the long journeys.

We had last met face-to-face as a Board when three of us were about to begin our terms, in conjunction with the 8th ICAI Global Conference on Human Development in Kathmandu in late 2012. With the other five having just joined the Board from this year, and with some of us having never yet met each other in person, we felt it essential to make the effort to meet – notwithstanding the significant cost of time and money that would be required for what is a largely volunteer-driven network. I think that that investment will prove to be richly rewarded, and I hope our members will agree – I trust that they will be delighted that the meeting kept well within our tight budget as well!

Manyara National Park, TanzaniaWe met for four days, at a safari lodge near the Manyara National Park. On the fifth day we visited the park, and on the sixth we joined the first day of the regional gathering. That gathering continues to the end of this week, with four of us still present there.  We also were able to see something of the town of Mto Wa Mbu, and the nearby children’s home initiated and supported by ICA Tanzania.

Our aims for the meeting were to get to know each other, and to build team spirit and commitment; to broaden and deepen our shared understanding of ICA and ICAI; to agree strategy and plans for how we will work together as the ICAI Board for 2015-16; and to meet and learn about ICA Tanzania and the ICAs of the region. We also aimed to engage with the global ICA network remotely as we worked during the week, including by meeting virtually with our global communications teams and volunteer web developer to plan for implementation of the new ICAI website that we are developing.

Lisseth Lorenzo of ICA Guatemala in ContradictionsWe applied ICA’s ToP Participatory Strategic Planning process and the four levels of ORID to structure the week, and we shared the facilitation of the sessions. Day 1 was all about sharing Objective level data. We used the Historical Scan method to plot a shared history of ICA and ICAI, and then we reviewed the ‘State of the World’ of our membership by continent, our global governance and finances, and then the global ICA mission & values and the ICAI vision and ‘peer-to-peer’ approach articulated by the ICAI General Assembly in 2010.

Seva Gandhi of ICA USA leads Strategic DirectionsThe following three days were focused on articulating the Contradictions to that Vision (Reflective level) and developing Strategic Directions (Interpretive level) and Implementation plans (Decisional level) by which to address them. We confirmed our Board roles and reviewed our Board role descriptions as a prelude to implementation planning.

A highlight for me was the storytelling icebreaker that we invented at the start of the meeting, and returned to again and again – one of us would pose any question about ourselves or our involvement with ICA, and we would each answer it in turn. That turned out to be a simple but rich and insightful way to get to know each other.

It helped our process enormously that we used our own ICA methods, with which we were all quite familiar. Notwithstanding all that we found that we have in common, I was struck again and again by how differently we all think – that ‘human factor’ of culture at play!  That brought home to me just how valuable is face-to-face time together, especially for a largely virtual team.  I find it hard to imagine that we might otherwise ever have understood each other sufficiently to become effective as a Board or as a team in our 2 years together, let alone to raise our ambition for our service to the membership as we did.

ICAI global communications virtual meetingAs a largely virtual Board, and the leadership of a largely virtual global community, it was instructive also for us to experience the frustrations of slow internet access with which our African colleages have to contend so often when they join us in an online meeting.  We did eventually manage to connect virtually with our web developer and global communications team, and were very excited to see our draft new website taking form. We also managed to share some social media updates with the wider network during the week – but we quickly learned that if we all went online at once, when we returned to within wifi range at mealtimes, then we would all end up frustrated.

We were grateful for the virtual support and encouragement that we recieved from remote friends and colleagues, and appreciated every ‘like’ and comment.  I also enjoyed connecting on twitter with colleagues meeting at the same time at the IAF North America 2015 conference in Canada, sponsored by ICA USA, the ToP Network and ICA Asssociates. (I like to think that our photos of elephants and giraffes trumped theirs of elk and grizzly bears)

The subsequent regional gathering was attended by 17 Directors and staff of ICAs and partner organisations from across the region.  It began with a World Cafe conversation to get to know each other and our interests and asprations for the gathering, and then brief presentations from each of the organisations represented. The rest of the week was to be largely Open Space, ‘Sharing Approaches that Work’, followed by one day of strategic planning for the region.  I very much appreciated the opportunity to get to know some that I did not and to renew my acquaintance with others.  It seemed to me that the interchange within the region, and between it and the other regions represented by ICAI Board members, was very valuable.

ICA IAF collaboration with John CornwellI was also delighted that IAF Africa Director John Cornwell (also an ICA:UK Associate and for many years an ICA colleague in Africa) was there to lead a conversation on the potential for greater collaboration between IAF and ICA, at the local and the global levels, and to learn that the IAF Board is very supportive of that as I am myself.

I returned home energised and enthused myself, and excited by the prospects of a newly energised and enthused ICAI Board. Since January the Board is also enlarged from 7 to 8 members, with the very large Europe & Africa region now reallocated among three Vice Presidents (Europe MENA, East & Southern Africa and West & Central Africa respectively), and I think that too will be enormously helpful. I am encouraged by the increasing numbers of ICA partners and related organisations expressing an interest in joining ICAI as Associate members – including last week in East Africa, and also in Russia where I will be delivering ToP facilitation training next week.  I am looking forward to a growing and  strengthening global network, sharing ICA’s values, and supporting each other through peer-to-peer collaboration in our shared mission of ‘advancing human development worldwide’.

Full documentation of the meeting will be included in a new business plan to be finalised at our online Board meeting June, for approval at our online General Assembly on July 21.  In the meantime, join me in celebrating our new Strategic Directions!  In 2015-16 we will be…

ICAI Board 2015-16 strategic directions

To connect and to get involved, please like ICAI on facebook or follow ICAI on twitter!

Trusted Sharing and the strengths and challenges of large online facilitated events

Trusted Sharing conversationTrusted Sharing is a new platform for hosting in-depth asynchronous online conversations, and they have chosen to demonstrate it by hosting a conversation on the strengths and challenges large online events, using my recent blog post ‘How engaging can a large facilitated online session be?‘ as a starting point.

This was the question that intrigued me when I was first invited to work with with the Forestry Economics team of FAO, to design and facilitate an online conference this month on the Economics of climate change mitigation options in the forest sector.  The answer, as it turns out, is pretty engaging!

Please join the conversation with me!  I hope you will find both the conversation and the platform of interest, and that your experience will enrich the conversation for others. The conversation is open to anyone, and we are using many channels to invite interested and interesting people to join, so please feel free to share this post to invite others to join as well.

To join, it takes just a few minutes to register at Trusted Sharing. You can then return to contribute and review others’ contributions as often as you like.

new-appRead more about Trusted Sharing in Rob Work’s recent article New app for online conversations in the latest issue of ICAI’s Winds & Waves magazine, Lessons from the Village.

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How engaging can a large facilitated online session be?

Economics of climate change mitigation options in the forest sector

This was the question that intrigued me when I was first invited to work with with the Forestry Economics team of FAO, to design and facilitate an online conference this month on the Economics of climate change mitigation options in the forest sector. The answer, as it turns out, is pretty engaging!

FAO approached me last September for my experience with the Adobe Connect online meeting platform, with which they are also familiar and which they had chosen to use for the project. Their aims for the conference were to connect researchers, practitioners and others to learn from each other on the costs and benefits of various mitigation options in the forestry sector in different countries, to gather data for a forthcoming FAO publication and perhaps also to establish a community of practice among participants for further learning and collaboration in the future.

The team had not before convened such a substantial online conference, however, and were uncertain how many people they would attract to be involved. Our initial design was for a series of six 90-minute sessions for up to 100 people each, involving a keynote presentation and two shorter case studies followed by questions and answers with the presenters and some small group discussion in break-out rooms. As registrations came in from prospective participants and presenters we were keen to accommodate as many of them as as we could, and our ambitions grew. I was thankful to have partnered on the project with Sheila Cooke of 5Deep, as meeting producer and co-facilitator, for her extensive experience of working with Adobe Connect and with FAO as well.

In the end the conference attracted more than 1,600 registrations from 127 countries, and 126 case studies from 47 counties. Fifty-one presentations on the six conference themes have been shared on the conference website, and over 700 people already have attended the first three sessions. Our remaining sessions continue tomorrow and next week – see below for how to join.

The design we settled on is for six sessions of two hours, using an Adobe Connect ‘seminar room’ with a maximum capacity of 1,500. Participants engage through submitting typed questions for presenters, and responding to questions themselves by text chat and polls. Pre-recorded presentations are replayed by video, to reduce the technical risks of delivering the presentations live. Up to a dozen presenters and expert panellists respond live to questions put to them, and they discuss participants’ typed responses to questions put to them. We dispensed with the idea of small group discussion in breakout rooms because of the technical challenge of supporting so many people to configure their own audio to be heard effectively.

The conference team

The FAO team (led by Illias Animon, Forestry Officer- Economics, and comprising Ruth Mallet, Eros Fornari, Sarah Butler, Marcelo Rezende and Johan Trennestam) lead all content-related tasks, select and assign questions for presenters and also provide technical support behind the scenes to participants and panellists.

After a brief technical orienation and introduction, each session begins with a series of questions to participants to help them and the panellists know something of who is in the room and what experience and interests they bring to the session. The keynote presentation then provides an overview of the topic, followed by questions and answers with the keynote presenter. Each of the additional presenters is then invited to introduce themselves and their presentations briefly, before participants vote for one presentation to view together in full during the session followed by questions and answers with that presenter.

A panel discussion follows, where all panellists share and discuss responses to questions raised by participants before and during the session, on all of their presentations. During the following plenary discussion, participants are invited to share what successes they are proud of, what challenges they face and what resources and other support they can share, while panellists respond and discuss verbally.

The session closes with a brief summary of key points raised, and an opportunity for participants to evaluate the session and share feedback, and what follow-up actions they would like to see or take themselves. Feedback has been largely very positive so far, with more than 60% rating yesterday’s session 9 or 10 out of 10 overall.

If you are wondering just how engaging such a large facilitated online session can be, then join us for one of the remaining sessions, or watch out for the session recordings to be posted to the conference website.

If you are wondering how you might engage large or smaller numbers of people through virtual facilitation, then please do contact me – and see Sheila’s Virtual Facilitation Online training course with ICA USA.

In the meantime, for a flavour of the conference and the importance of its content, take a look at the opening remarks recorded for our first session by Dr. Eva Muller, Director of FAO’s Forest Economics, Policy and Products Division:


For more on my work, and what others have to say about it, please see how I work, who I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.

ICA International Board update, January 2015

ICAI Global Buzz, Sseptember 2014
This post was written for ICAI’s monthly bulletin the Global Buzz, January 2015.

The Institute of Cultural Affairs is a global community of non-profit organisations advancing human development worldwide. The ICAI network comprises member organisations and related groups in over 40 countries.  The role of ICA International is to facilitate peer-to-peer interchange, learning and mutual support across the network, for greater and deeper impact. ICA International maintains consultative status with UN ECOSOC, UNESCO, UNICEF, WHO & FAO.


In December we held two online General Assembly (GA) meetings in Adobe Connect on December 12 (early & late for different time zones), and we conducted asynchronous voting on GA resolutions by Surveymonkey poll between December 12-22.  Full reports were circulated to members before Christmas.

The aims of the ICAI General Assembly, currently held twice per year in June & December, are:

  • to take ICAI membership decisions, including approval of Associate & Statutory memberships
  • to take ICAI strategy & policy decisions, to direct the work of the Board and to guide & support the peer-to-peer collaboration among ICAs
  • to elect the ICAI Board and hold it accountable to the membership, including by receipt of an annual finance report.

A total of sixteen member ICAs were represented by 24 participants at the two online meetings, and 23 of 24 statutory member ICAs participated in the asynchoronous voting.  We are grateful to all who participated.

A full 2013 Financial Statement was presented to the membership, along with summary financial report and Board report for 2014, and a budget for 2015-16 was approved. Two new Associate members were approved for membership, and five new Board members were elected, succeeding four retiring members and bringing the total to eight. The ICAI working group on global conference was extended to work with six potential hosts to recommend a programme and budget for ICAI global conferencing to the GA in June 2015. A revised draft global ToP (Technology of Participation) policy, incorporating feedback from global consultation, was presented by the ICAI global ToP working group for discussion with a view to bringing the policy to a GA vote in the new year.

I take this opportunity now to congratulate, thank and welcome our five new members joining the Board from 1 January – Shizuyo Sato of ICA Japan (a former Board member and President of ICAI), Svetlana Salamatova of ICA Ukraine, Lisseth Lorenzo of ICA Guatmala, Adufu Yawo Gator of ICA Togo and Charles Luoga of ICA Tanzania.  Also I offer warmest thanks on behalf of all the Board and members for the service of our outgoing Board members – Isabel De La Maza of ICA Chile, Shankar Jadhav of ICA India, Gerald Gomani of ICA Zimbabwe and Krishna Shrestha of ICA Australia.  And of course many thanks to my two fellow continuing Board members, Seva Gandhi of ICA USA and Staci Kentish of ICA Canada. At our January meeting this week, the new Board will be joined by outgoing Board members to reflect and learn from the experience of 2013-14 as a prelude to induction, teambuilding and planning for 2015-16.

I am also delighted to welcome now our two new Associate members the Development Institute of Ghana (nominated by ICA Ghana, ICA Zimbabwe & ICA:UK) and Emerging Ecology of USA (nominated by ICA USA, ICA India, ICA Nepal).  Find them now, and all of our worldwide community, on our online Global Network map.

ICA International Board update, November 2014

ICAI Global Buzz, Sseptember 2014
This post was written for ICAI’s monthly bulletin the Global Buzz, November 2014.

The Institute of Cultural Affairs is a global community of non-profit organisations advancing human development worldwide. The ICAI network comprises member organisations and related groups in over 40 countries.  The role of ICA International is to facilitate peer-to-peer interchange, learning and mutual support across the network, for greater and deeper impact. ICA International maintains consultative status with UN ECOSOC, UNESCO, UNICEF, WHO & FAO.


In October the Board has been beginning to prepare for the upcoming General Assembly (GA) on December 12.  We have been supporting the ICAI working group on Global Conferencing to solicit and review expressions of interest from ICAs to host an ICAI global conference in 2016, for discussion and vote at the GA.  We have been supporting the ICAI working group on global Technology of Participation (ToP) policy to continue to consult with members and others to produce a final draft policy for discussion and vote at the GA.  We have been supporting the Board nominations & elections committee to receive nominations and speak with candidates in order to finalise a slate for GA election to four Board positions becoming vacant from January.  We have received a complete set of nomination papers for a prospective new Associate member in Ghana, and have been liaising with other prospective candidates for Associate membership from the USA, Korea and the Philippines.

Also the Board in October awarded small sums of financial support to ICAI members ICA Ukraine and to Bospo for their delegates to attend the ICA European interchange to be hosted by ICA Spain in November, and for members of the ICAI Winds & Waves team, the ICA Asia Pacific region and others to be trained in virtual facilitation using Adobe Connect in order to support peer-to-peer communication and collaboration among ICAs.  We supported the Asia Pacific region in an online meeting on the topic of community development. The Winds & Waves team has been receiving contributions and preparing for its next issue of the magazine.