Responding to changing situations and needs with ToP Consensus Workshop – #FacWeek -2

This is the 4th of a series of six weekly posts to mark International Facilitation Week 2017, starting just 2 weeks from today. Drafted as I enjoyed a welcome opportunity to pause and reflect this summer, the posts share a series of examples of how I have applied, customised and adapted the ToP Consensus Workshop method in my practice over the past year. 

How will you celebrate and promote the power of facilitation this year? Please share online with the #FacWeek hashtag, or in a comment below…

Example 4 – Oxfam, Gaza & Jerusalem

In February of this year I worked with Oxfam in OPTI to support its staff team of around 100, based in Jerusalem, Ramallah and Gaza, to operationalise the new ‘One Country Strategy’ and ‘Country Operating Model’ that had been developed last year. An explicit experiential aim was ‘to help staff & teams to align with each other and with the new strategy & structures, and to renew staff solidarity, motivation and team spirit as One Oxfam OPTI’. However, travel restrictions meant that there would be no opportunity for all the staff from the three locations to meet together at once.

As in the earlier cases of Manchester Primary Care Trust and the Oxfam in Lebanon One Country Strategy process, we used separate Consensus Workshops with the same Focus Question to consult with different groups in series. In this case two ‘consultation workshops’ were held, one in Gaza and one in Jerusalem, each for all staff who could attend. A third ‘consensus-building workshop’ involved a cross-section of around 40 staff, who had been members of either or both of the consultation groups, to build consensus from the results of them both.

The Focus Question was ‘what can we learn from our survey responses and from our experience of recent years, internal & external to OPTI & the OCS process, to inform our plans for OCS operationalisation?‘. The result informed a further two days of review, learning and planning with the cross-section of around 40 staff.

Fabrizio Biondi Morra, Program Manager at Oxfam in OPTI , wrote in August:

“Following the workshop delivered by Martin with Oxfam in OPTI, the country team had a roadmap that laid out all the next steps sectorial working groups had to carry out. Also, through the consensus building process staff from across sectors and offices could come together and strengthen their relationships. These to elements together enabled us as team to renew our professional and personal bonds and work effectively.”

Read on for example 5…

For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.