I used this great little 4 minute video in a Group Facilitation Methods course in Brussels yesterday (to be repeated as a public course in Brussels in November), to launch a conversation on the role of the facilitator and to demonstrate the ToP Focused Conversation method in the process. The group of 18 were mostly staff members of a variety of European-level social NGO networks, supporting their member NGOs to learn, collaborate and campaign together. It produced a rich conversation and a great demonstration of the method, and many insights that we were able to refer back to again and again during the remainder of the course.
I shall certainly use the video and my conversation questions again, so I thought I would share them here for others to try as well. If you use them, please do let me know how it goes for you! I allowed 20 minutes for the conversation, which worked well for us. We pretty much followed the sequence of questions as shown below, although by the interpretive level the conversation has taken off such that I used the questions to steer the conversation rather than to stimulate it.
The video is by the International Institute of Facilitation and Change (IIFAC) and is now available also in multiple languages. For more on the ToP Focused Conversation method, see the ICA:UK ToP method overview (pdf) and Brian Stanfield’s ‘Art of Focused Conversation: 100 Ways to Access Group Wisdom in the Workplace‘. When I first shared the video in an earlier post, I quoted John Miller of ICA Associates on his experience of using the video for a Focused Conversation with a high school class in Canada.
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Objective level questions
1. What words and phrases do you recall from the clip?
2. What images do you remember?
3. What people or characters?
4. What else about the clip did you notice, such as sound, colour, design?
Reflective level questions
5. What particularly surprised or intrigued you in the clip?
6. Which ideas were most familiar to you?
7. What reminded you of your own experience of meetings that you have designed and facilitated, or participated in?
8. What other metaphors for facilitation come to mind for you?
Interpretive level questions
9. How well do these three metaphors capture the role of the facilitator in your experience? What would you add?
10. Which of these three dimensions is best understood and appreciated in your own situations?
11. What aspects of the facilitator role would you most like to learn and practice more? How?
Decisional level questions
12. What is one insight from this clip or conversation that will you take away and apply in your own work?
“Move beyond ‘seat of the pants’ facilitation and reliance on instinct, and use the most powerful facilitation methods and processes available in the world today.”
Well done and thank you to Bill Staples and ICA Associates in Canada for another great little video in their series introducing ICA’s Technology of Participation (ToP) facilitation approach – see also Introducing the Technology of Participation on Vimeo and How I work.
This new 3 minute video (above) previews ICA’s flagship 2-day ToP Group Facilitation Methods training course. This course introduces the foundational ToP Focused Conversation and ToP Consensus Workshop methods, through demonstration, theory, practice and application.
This course, and others building on these two foundational methods, are available from ICAs in all continents worldwide – including ICA Associates and of course ICA:UK. For links and further details, please see ICA International or contact me.
This great little 4 minute video was published by the International Institute of Facilitation and Change (IIFAC) a few weeks ago. Beatrice Briggs of IIFAC is IAF Director for Latin America & the Carribbean, based in Mexico. It is now available also in multiple languages.
Muchos Gracias Beatrice! I USED your video in a high school classroom to good effect in less than 25 minutes!! (I was “show and tell” …a guest speaker).
1) Context that models facilitation (topic, importance, purpose, process/agenda, roles…) 2) Show the 4 min video 3) Led a Focused Conversation about the video. Each question was pre-written on cards and posted one after the other on the wall, when asked. 4) Q&A. Briefly answer questions that arose (actually this is still part of the ORID started in #3) 5) Present a method. Briefly show the 4 levels of thinking (ORID) beside the list of questions stuck on the wall. (Used printed pages from a simple overview created years ago with bullet points and edited MS Screen Beans.) 6) Wrap-up. Distribute 1-page summary (created with the student who invited and introduced me) that resembles the 4 PPT pages stuck to the wall. And Thanks.
Wish I had 5 more minutes to reflect on what I did to model what’s in the video. The Focused Conversation got everyone involved, even the ones at the “back of the class.” Almost “fun” for them. Certainly grounded it in their experience. Very cool to see. THANKS for the resource.
What do you think of how the role of the facilitator is presented here, and how might you use the video?
This article was first written for the IAF Europe newsletter, April 2013
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The first week of April was Facilitation Week in Moscow. The centrepiece of the week was the 4th annual Moscow Facilitators Conference, held on April 5th. This was accompanied by two days of facilitation training before the conference and another two days afterwards. The conference week was convened by Liudmila Dudorova, chair of the IAF Russia chapter, and her facilitation company Personal Image. The annual conference under Liudmila’s leadership has clearly played a significant role in promoting facilitation in Russia and attracting increasing numbers of Russian facilitators to IAF, as evidenced by the ever growing numbers of Russian delegates at the annual IAF Europe conference.
The conference itself attracted around 65 delegates at the four star Vega conference hotel, for a full day programme from 10am-7pm. Most came from Moscow, but some also from other regions of Russia and from neighbouring countries. Most were leaders, managers and practitioners within large Russian companies, or independent professional facilitators and other professional contractors who offer facilitation alongside other services.
The conference theme of idea generation, innovation and the exchange of experience was explored through eight sessions, in plenary and in two parallel groups. I was delighted to be invited to join as an international guest presenter, along with Bruce Rowling of Pinpoint Facilitation. Bruce has worked with Liudmila and her company in Russia over several years, but for me it was my first visit so I was delighted to be able to see something of Moscow while I was there.
I provided two days of pre-conference training to a group of 28, introducing three of ICA’s Technology of Participation (ToP) facilitation methods, namely Focused Conversation, Consensus Workshop and Action Planning. I also provided a keynote presentation to the conference, sharing some experience of how these methods have been applied by ICA:UK in partnership with the Royal Society of Arts – in engaging and mobilising the RSA’s 27,000 Fellows to contribute to social impact through civic innovation, toward achieving the RSA’s ambition to be ‘the best place to have an idea’. My presentation can be viewed in my recent post. Bruce provided a conference session and post-conference training drawing on the Pinpoint approach and graphic facilitation. Neither of us would have been of much use to anyone without the expert and tireless interpretation of Mikhail Rossus, although Bruce was at least adept at Russian small talk involving hello, vodka, thank you and goodbye! I am grateful to ICA Ukraine for providing ToP training materials in Russian for me.
Further conference sessions included Liudmila’s own masterclass on facilitating creativity and innovation in companies, Tim Nestik on knowledge management, Alexander Dudurov on graphic facilitation, Alexandra Kosulina & Mariya Pronina on idea generation, Victoria Bekhtereva on innovation projects and Julia Linkin with a case study of Open Space facilitation in a bank. Creativity was emphasised throughout the day, starting with a jazz duo accompanying our opening exercise to depict how we generate ideas, by collage in the style of Matisse!
I experienced a great spirit of sharing and learning at the conference, just as at all the IAF conferences I have attended, and clearly a great passion for facilitation. I also experienced a great hunger for tools and methods, and a particular sense of urgency in learning and applying them. When I asked what participants hoped to gain from my conference session, the majority of responses were to do with tools and methods to apply. In tailoring my pre-conference training in advance, I was advised that participants would appreciate more methods and want little time on practice and planning to apply what they had learned, and this was certainly borne out in my experience. In another conversation a conference delegate suggested to me that Russians like to learn and apply quickly because they feel they have some catching up to do – and they intend to catch up and overtake. Certainly few UK courses I have delivered have attracted such close (and very welcome) attention as this one. Every moment’s break was taken as an opportunity to photograph the latest graphics, flipcharts or cards on the sticky wall for later reference, and several audio devices were recording the whole course for later playback. I left in no doubt that ToP methods will find a valuable and active place in the toolkits of many Russian facilitators, and that facilitation itself has an important role to play in Russia.
I gained many new Facebook friends and LinkedIn connections from my visit, so I invited them to share some of their own reflections on the conference. This is what they wrote:
“This year’s conference was dynamic and really energy-intensive. It was nice to see a lot of new members and enthusiastic people who are so involved in facilitation. During our work-shop we were happy to feel the engagement of the group, their enthusiasm, genuine interest and active position. And it is very important that our European colleagues have time to visit our conference, thank you Martin for coming!” – Alexandra Kosulina, Moscow
“What I can say about this conference? There were a lot of people who know what is facilitation and who use facilitation at work, and if compared with last year’s conference the number of such people has increased considerably. This is really good, and says that the facilitation in Russia goes forward at a steady gait. The conference was very instrumental and practical – speakers, case studies, master classes – everything was very useful.” – Mariya Pronina, Moscow
“I really enjoyed it. I especially liked your examples and case studies. Thank you” – Alex Kuznetsov, Moscow
“The conference was full of new knowledge and techniques, but the most important discovery for me was the ToP method of Focused Conversation (ORID) which you set out in the training before. Last week I used it in a discussion on our annual report with the employees of our company, and I was impressed by the results – it really involved them in the discussion, and most importantly in the process of developing specific solutions for the future in a meaningful and constructive way.” – Sergey Shupletsov, Moscow
“The training was very useful to me. It broadened my knowledge of effective methods of facilitation: the ToP methods of Focused Conversation, Consensus Workshop etc. The method of Action Planning was especially interesting to me. I already practiced this method when carrying out a session on implementation of organizational decisions. It helped the group while being focused on the purposes to draw up effectively the plan of action. In addition, I also applied this method to accomplish my personal decisions. The model of behaviour shown by Martin during his facilitation has also been very inspiring to me. It is a striking example of the possibility to operate the group progressing towards making the decision, showing respect and trust for the ability of a group to create the decision by itself” – Leonid Bogdanov, Kiev
“It was interesting for me to see your style, new methods and especially new materials. Your training was just really important to me. The conference was rich in new contacts, insights and ideas. For example, just tomorrow I’ll use some new methods from that day. The Jazz of facilitation in the beginning was so magnificent!” – Victoria Bekhtereva, Moscow
“For me it was great to discover the way to plan a project with ToP Action Planning. Especially the idea of grouping actions by teams that allows the project teams to form and work afterwards in those teams. The idea of using the Focused Conversation method in personal life is also very interesting. I certainly will try to do it. And of course the networking process during the session was valuable. My next step is to go deeply into the ICA books for more information and cases.” – Ariadna Denisova, Moscow
I am very grateful top Liudmila and Mikhail for hosting me so generously, and to everyone involved for making my first trip to Moscow such a memorable and enjoyable one. I look forward to following the further growth and development of facilitation and IAF in Russia through the many new connections I made in Moscow. Also I hope that other chapters of IAF in Europe and elsewhere (my own England & Wales chapter included) might emulate the Moscow Facilitators Conference in its approach!
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