Tag Archives: Europe

Power to the People, and the power of facilitation and communications in partnership

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In my last post I blogged on Power to the People – why I am excited to be attending #EuroComm 2015, the April 12-14 Europe MENA conference of the International Association of Business Communicators (IABC) in London. Here I’d like to share a few of my reflections on that event, and something of the potential that I see for mutual learning and collaboration between facilitators and communicators, and for partnership between IAF and IABC.

I was struck at the event, as I was in browsing the agenda in advance, by the emphasis on the changing role of the communications profession, ‘from cascade to conversation’ (Katie MacAulay) and ‘from crafting and controlling messages to facilitator, coach and guide’ (Barbara Gibson). Highlights for me among the presentations were stories of large-scale staff engagement at HSBC Exchange from Ulrike Felber and on the Art of Participatory Leadership at the European Commisison  from Ian Andersen, and on ‘bringing values alive’ at Newsweaver from Andrew O’Shaughnessy.  There was a lot valuable experience evident of engaging people at scale in change processes, from which I think facilitators could learn a great deal – particularly when it comes to engaging all those stakeholders who, for one reason or another, will never be ‘in the room’ to participate directly in a facilitated process.

I was also struck, however, that there seemed less awareness of the body of knowledge and experience that the facilitation profession has accumulated – in particular, the value of designing and leading a group through a structured series of questions and activities to achieve a particular purpose. Mention was made of using workshops to engage people, but (with the exception of the Art of Participatory Leadership) I gained little sense of their methodology or process design. While it was made clear that communications today must involve listening, and no longer just talking, I reflected that a third element that is key to making conversation productive as well as engaging is to ask purposeful questions. It seems to me that this is an area where communications professional may be able to learn from facilitators.

In spite of the emphasis in the content of the conference on communications as dialogue rather than broadcast, in terms of process I found the sessions mostly structured as presentations with dialogue limited to questions from the floor – between the stage and the tiered seating of a lecture theatre. I dare say that IAF facilitators could have learned a thing or two about making presentations engaging, but certainly I find that IAF conferences enable a greater depth and breadth of conversation.

It was partly for this reason that another highlight for me was the session on the future of the communications profession, which was held in a large classroom rather than a lecture theatre and facilitated as a number of parallel small table conversations. This session also highlighted for me the potential for the two professions and the two associations to learn from each other’s experience of common issues and challenges, such as upholding and raising professional standards and mobilising and managing volunteers and chapters.

I was impressed (as you might hope) by the use of social media at EuroComm, including vox pop videos on facebook and especially the very cool Whova mobile app for conference networking – also by the speed and number of conference reviews published online, for example by Daniel Munslow and by the AB team, and by IABC on storify. So imagine my surprise when, as #EuroComm twitter statistics were projected at the closing session, it turned out that the most prolific tweeter with the widest reach was… me, the facilitator at a conference of communicators!

Already IAF and IABC members are able to enjoy reciprocal discounts at each others’ conferences, at least in Europe. I want to encourage members of both associations to take advantage of that, and connect with each other to further explore the potential for mutual learning and collaboration, and for partnership. The door is open – step through and see what you find!

IAF members, attend the IABC World Conference, 14-17 June in San Francisco, or check the IABC global calendar for an event near you or online.

IABC members, attend the IAF North America Conference, 14-16 May in Banff; or the IAF Asia Conference, 20-22 August in Mumbai – or join me at the IAF Europe MENA Conference, 16-18 October in Stockholm

Chapters of both IAF and IABC, connect with each other locally and see what opportunities emerge!

ICA International Board update, November 2014

ICAI Global Buzz, Sseptember 2014
This post was written for ICAI’s monthly bulletin the Global Buzz, November 2014.

The Institute of Cultural Affairs is a global community of non-profit organisations advancing human development worldwide. The ICAI network comprises member organisations and related groups in over 40 countries.  The role of ICA International is to facilitate peer-to-peer interchange, learning and mutual support across the network, for greater and deeper impact. ICA International maintains consultative status with UN ECOSOC, UNESCO, UNICEF, WHO & FAO.

In October the Board has been beginning to prepare for the upcoming General Assembly (GA) on December 12.  We have been supporting the ICAI working group on Global Conferencing to solicit and review expressions of interest from ICAs to host an ICAI global conference in 2016, for discussion and vote at the GA.  We have been supporting the ICAI working group on global Technology of Participation (ToP) policy to continue to consult with members and others to produce a final draft policy for discussion and vote at the GA.  We have been supporting the Board nominations & elections committee to receive nominations and speak with candidates in order to finalise a slate for GA election to four Board positions becoming vacant from January.  We have received a complete set of nomination papers for a prospective new Associate member in Ghana, and have been liaising with other prospective candidates for Associate membership from the USA, Korea and the Philippines.

Also the Board in October awarded small sums of financial support to ICAI members ICA Ukraine and to Bospo for their delegates to attend the ICA European interchange to be hosted by ICA Spain in November, and for members of the ICAI Winds & Waves team, the ICA Asia Pacific region and others to be trained in virtual facilitation using Adobe Connect in order to support peer-to-peer communication and collaboration among ICAs.  We supported the Asia Pacific region in an online meeting on the topic of community development. The Winds & Waves team has been receiving contributions and preparing for its next issue of the magazine.

Reviewing the past to prepare for the future: #FacHistory in Copenhagen

Facilitating #FacHistory workshop - photo @jppoupardThank you to everyone who joined my session Reviewing the past to prepare for the future on Friday, at the IAF Europe conference in Copenhagen Facilitation Reloaded.  Here I am sharing links to the resources and case studies that I mentioned during the session – both on our topic, which was the history of facilitation, and on the process we used, which was the ICA ‘ToP’ Historical Scan method.

FacHistory Historical ScanFor more on the history of facilitation, and the events and links shared online and at various IAF conferences this year, cick to enlarge the photos here of our own session and of the IAF travelling timeline, andIAF travelling timeline see also:

On ICA’s ToP Historical Scan method, see:

For case studies of real-life applications of the method in different contexts, see:

To join me and other faciliators worldwide in reflecting together on the past and future development of facilitation and our profession, please join our #FacWeekChat twitter chats, October 22 & 23 during International Facilitation Week 2014., or do also share any comments on the post, here below. Thank you!

Join me for ToP Group Facilitation Methods and Action Plannning training in Brussels!

MG ToPEventbrite - ToP Group Facilitation MethodsEventbrite - ToP Action PlanningI am excited to announce these two new public courses in Brussels in November. Please join me if you can, and share these details with friends, colleagues and networks who might be interested.

These courses are scheduled in partnership with Social Platform, the largest platform of European rights and value-based NGOs working in the social sector; and provided under license with ICA:UK, the participation & development charity.  It was following an earlier course with Social Platform in Brussels last December that I blogged Three dimensions of the facilitator role – a focused conversation with video.

“I would recommend the course to others as something that can easily be used in practise for leaders, facilitators and participants of group meetings” – Pierre Baussand, Director, Social Platform, Brussels.

Group Facilitation Methods

Introducing the foundations of the Technology of Participation (ToP) approach, two powerful techniques for structuring effective conversations and building group consensus – 2 days, November 25-26

How can I have more purposeful & productive conversations, bring out the wisdom of a group, encourage feedback between people, and reach shared awareness in meetings? How can I generate and weave together a diverse range of ideas, develop creative solutions and build a group consensus?

This course provides a structured introduction to the ToP Focused Conversation and Consensus Workshop methods, which form the foundations of the ToP Action Planning method, Participatory Strategic Planning and other applications.

Action Plannning

Participatory planning for short-term projects and events – 1 day, November 27

How can I get all members of a group to participate in planning a project or event together, and build their commitment and responsibility so that they can successfully implement their plan?

This course introduces a structured, participatory process to enable the successful implementation of a group project or event.  The ToP Action Planning method uses the ToP Focused Conversation and Consensus Workshop methods to engage all members of a group effectively, and so it builds commitment and ownership at all stages. The method is suitable for planning short to medium-term projects, or completing projects that have stalled.

BOOK NOW for Group Facilitation Methods, November 25-26 and Action Planning, November 27 – or please contact me with any questions or for further details.

ICA International Board update, September 2014

ICAI Global Buzz, Sseptember 2014
This post was written for ICAI’s monthly bulletin the Global Buzz, September 2014.

The Institute of Cultural Affairs is a global community of non-profit organisations advancing human development worldwide. The ICAI network comprises member organisations and related groups in over 40 countries.  The role of ICA International is to facilitate peer-to-peer interchange, learning and mutual support across the network, for greater and deeper impact. ICA International maintains consultative status with UN ECOSOC, UNESCO, UNICEF, WHO & FAO.

The ICAI Board at its August meeting reviewed the progress and status of several ICAI working groups which are now underway or getting established.  The Technology of Participation (ToP) global policy working group is now consulting with ICAI members and ToP facilitation & training providers worldwide on the draft global ToP policy paper that it had presented to the June General Assembly.  A diverse and experienced team of ten ICA representatives have now accepted nominations to join the new ICAI Global Conference working group that was agreed at the June General Assembly, in order to work with prospective host ICAs to present one or more strong proposals for hosting a 2016 global conference (or conferences) for vote at the December General Assembly.  Nominations are now invited to join the continuing members of the ICAI Board nominations and elections committee, and/or to stand for election to the Board itself next year, in preparation for an election at the December General Assembly to four Board positions coming vacant from January – Vice President Africa, Vice President Asia Pacific, Vice President Americas and Treasurer.  Staci Kentish, Seva Gandhi and I will continue as VP Communications, Secretary and President respectively.

Since the General Assembly clarified criteria for ICAI Associate membership in June, the Board noted expressions of interest in August from prospective new members in Ghana, Korea, Russia and the Phillipines.  We plan to agree a simple new form and process in September for these and/or other nominations to be made formal in time for vote at the December General Assembly.

No further formal requests had yet been received for ICAI financial support toward member initiatives for peer-to-peer support and collaboration, however there is interest from some ICAs wishing to attend the ICA European Interchange to be hosted by ICA Spain near Madrid in November.   Around 20 representatives of ICAs in Latin America have been able to benefit already from ICAI financial support for online training in Spanish on online ToP facilitation using the Adobe Connect platform.

Aziz Rahman at #UNNGO2014We are grateful to Aziz Rahman of ICA Bangladesh for travelling to New York this month to attend the 65th United Nations NGO Conference on behalf of ICAI, on the theme “2015 and beyond: our action agenda”.  Aziz was one of 4,000 registered to attend from over 900 NGOs in 100 countries.

We are grateful also for the editorial team and contributors to the August edition of ICAI’s Winds & Waves magazine “Back to the Future“, which features a series of articles related to the work of ICA’s Global Archives Project (GAP).

The Board agreed to present certificates of appreciation from ICAI to the more than 20 international ToP facilitators and others who had contributed to the successful and high profile Ukraine PEACE Summit of ICA Ukraine in Kiev in July.