Free facilitation webinar – What do facilitators do, really?

Are you interested to learn more about facilitation, and ICA’s Technology of Participation (ToP) methodology in particular – in a free, one-hour, interactive online session that offers an experience of virtual facilitation as well? Please join me for the next in my occasional series of free facilitation webinars!

Register now on Eventbrite for the next session on September 21 and register your interest on Surveymonkey for future topics to be scheduled. To review past session recordings and other outputs, and suggested topics, see free facilitation webinars.


What do facilitators do, really?

Thursday 21 September, 15.00 UK time 

In this session we shall explore the various dimensions of the role of the facilitator.

As our starting point we will refer to the 4-minute video “What do facilitators do, really?“, which describes three dimensions of the role in terms of the metaphors of architect, pilot and guide.  We will refer also to the Core Facilitator Competencies of the International Association of Facilitators, the foundation of the IAF Certified Professional Facilitator (CPF) accreditation, and to the IAF Statement of Values & Code of Ethics.  See also my own blog post What is facilitation, and how it can add value?

I shall be joined for this session by Beatrice Briggs CPF of the International Institute of Facilitation and Change (IIFAC) in Mexico, creator of the video; and again by Sunny Walker CPF of the Virtual Facilitation Collaborative in the USA.

We will invite you to share some of your own experience and insights on the facilitator role, and to respond with us to questions that are raised. We will apply the 4-level ‘ORID’ model of ICA’s ToP Focused Conversation method to structure the session, and we will share resources on that.


Each session in this occasional series of free facilitation webinars is hosted in Adobe Connect for a highly interactive learning experience.

Each topic is addressed by a short case study or presentation, supplemented by links to further online material for later reference. Sessions apply tools and techniques of virtual facilitation to help participants to engage with the material and the presenter, and with their own and each other’s experience on the topic. A short technical orientation directly before the session will introduce the features of the virtual meeting room and the tools to be used. A brief closing reflection at the end of the session will invite reflection and learning on the facilitation process and virtual tools as well as on the content of the session.

For full voice participation in the session for a more conversational experience, microphone rights are available to up to 15 participants who are first to login and set up their audio. Others are able to listen and interact via their keyboard alone.


Register now on Eventbrite, and register your interests on Surveymonkey.

For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.

Evidencing facilitation competencies – four years on

CPF pinThis is the essay I wrote and submitted for my IAF Certified Professional Facilitator (CPF) re-certification in October, which has just now been approved. The requirement of the essay was to “link lessons learned since your original certification date to the IAF Core Competences, demonstrating changes in your facilitation style / behaviour, and indicating what growth you have experienced as a facilitator during the period since your last certification”.


In my 2012 recertification essay Evidencing facilitation competencies – reflecting on lessons learned I wrote “I have learned that I need to become more methodical in maintaining a record of my professional development in order to more easily and effectively renew my CPF in four years from now!”  Soon after that I established a spreadsheet to track contracts and events delivered and bid for, and clients and other relationships maintained, and I began a blog to publish and archive recommendations, case studies and other writing. As a result, I can now write with some confidence that, in four years since recertifying and going freelance in October 2012, I have delivered 62 contracts to 41 clients in 16 countries, involving 77 face-to-face and 13 virtual events and 52 facilitated processes and 38 facilitation training courses.

I shall use the IAF competencies again as a framework by which to reflect on and illustrate some of my professional experience, learnings and development in these past four years.

A. Create Collaborative Client Relationships

Beirut seafront 525x296I have continued to design and deliver longer and more complex processes with increasingly diverse and international clients groups. Increasingly these have involved virtual as well as face-to-face facilitation. Examples include a 9-month programme of member engagement and strategic planning with the International Council of Unitarians & Universalists (see UUA blog); a ‘One Country Strategy process’ with Oxfam in Lebanon (see case study) engaging around 150 stakeholders and multiple Oxfam affiliates; and an online conference “Economics of Climate Change Mitigation Options in the Forest Sector” with FAO for over 1,600 international experts (see case study).

Increasingly I find I am contracting remotely with overseas clients for multi-event processes that enable a launch event to include an element of co-design for later phases, for example in strategic planning with the Nansen Centre for Peace & Dialogue in Norway and with SSCL in Lebanon. Increasingly also I find that I am undertaking more complex contracting processes with more complex configurations of stakeholders. For example, collaborative design of a team retreat with the 60 staff of the Amnesty International Europe & Central Asia Regional Office this year engaged a fluid and semi-virtual working group of from 6-12 self-selecting group members over several meetings over several weeks. John Dalhuisen, my client for that retreat, wrote in a recommendation “Martin… will help you structure a meeting and think carefully about what you want from it.  Then he will get it for you.”

case study: Celebrating 20 years with the European Training Foundation in Turin – #ETF20I continue to work solo with my clients very often, but also as appropriate with a co-facilitator, as with Our ETF, a Journey Together in Turin, or with a larger team. I was one of 6 international and 14 Ukrainian facilitators to co-design and facilitate the Ukraine PEACE Summit with ICA Ukraine in 2014, for 250 delegates from local government, business and civil society from the 27 regions of Ukraine to “dialogue on ways to solve issues locally, restore goodwill among all peoples of Ukraine and establish greater regional and city control while strengthening the country of Ukraine”. With Initiatives of Change I provided design and facilitation support to the international conference team of around 8 for the Addressing Europe’s Unfinished Business conference at Caux, Switzerland (see recommendations).

B. Plan Appropriate Group Processes

I think the size as well as the diversity of my clients and groups has grown in the last four years. One of my aspirations for going freelance was to work more internationally, and now in fact most of my work is international. My clients have begun to include larger international NGOs, UN & EU agencies and global corporations as well small charities, social enterprises and consulting firms. I have worked much less with the UK public sector than before, perhaps in part as a result of public spending cuts in recent years.

My clients tell me that they appreciate my capacity work effectively with diverse groups. Eve Geddie wrote in a recommendation  “As a diverse, transnational, multilingual membership network, successful meetings are key to our internal and external successes. Many of our staff mentioned Martin’s [facilitation] training as a highlight in their end of year reviews – several said it was the most useful training they had ever attended”.

This week for the first time I facilitated with an international group of nine Health Ministers and ministerial representatives plus key advisors, in a one-day, closed and off-the-record Ministerial Forum as part of the 47th Union World Conference on Lung Health. In preparing the processes, time and space to be appropriate to this group and its needs I found myself departing significantly from my more typical facilitation practice. The meeting was not documented, and involved no writing or visuals except one wall poster and copies of the aims, agenda & delegate list.  The room layout and process allowed half of those present to attend as observers and advisers to individual participants, rather than as participants themselves, and protocol was carefully observed in the seating arrangement and speaking order.  The process involved several series of brief presentations followed by questions and discussion and interspersed with short breaks and opportunities for country delegations to confer among themselves. Participants remarked afterwards on the high level of interaction, hard work and accomplishment they had achieved together.

C. Create and Sustain a Participatory Environment

Case study: How engaging can a large facilitated online session be?In a blog post titled How engaging can a large facilitated online session be? I reflected on that question relative to my experience of an online conference designed and facilitated with FAO, involving over 1,000 participants in six 2-hour sessions over a  four week period. This turned out to be a steep learning curve for all of us in many respects, but the conclusion was largely very positive. My FAO clients joined me in sharing something of our experience in one of my free facilitation webinars.

I have found myself working more and more confidently with conflict in the past four years. This had been an explicit goal for myself in the previous four since my initial CPF assessment in 2008. The Ukraine PEACE Summit is an obvious and extreme example where conflict was front and centre in context and design, but many strategic planning and other processes I have facilitated in recent years have involved a more or less explicit element of conflict to be addressed. Several others have also involved conflict very directly in the context and content of the facilitation, for example working on strategic planning with Oxfam and SSCL in Lebanon in the context of the Syria crisis, with the Nansen Centre for Peace & Dialogue in Norway and with the Initiatives of Change Addressing Europe’s Unfinished Business conference at Caux, Switzerland.

Working with interpretation in multi-lingual groups in recent years has stretched my communication & listening skills and my capacity for developing rapport with groups. I have found working with consecutive interpretation in Russia and Ukraine to be less of an obstacle to understanding and rapport than working with simultaneous translation between multiple languages, such as at IofC’s Caux conferences in Switzerland.

D. Guide Group to Appropriate and Useful Outcomes

ORIDICA’s Technology of Participation methodology continues to serve me well as the foundation of my facilitation approach, to the extent that I have blogged and presented on the ORID model of ToP in Is there a Single, Universal Principle of Facilitation?  The presentation, shared at several IAF conferences & meetups, includes examples of how I have applied ORID in session design to produce a naturally flowing, focused and productive process, often in conjunction with other methods & tools of ToP and other approaches including World Café, Open Space and twitter chats.

E. Build and Maintain Professional Knowledge

Since 2012 I have attended 14 international conferences & regional gatherings of IAF, ICA & other Associations. In 2014 I led a six-month collaborative process, online and face-to-face at IAF conferences, to develop a collective story of facilitation as IAF celebrated its 20th anniversary –  Celebrating the development of facilitation – world-wide and history long. I have tweeted for International Facilitation Week @FacWeek since its inception in 2013.

What does it take for people to align behind change?I have organised IAF England & Wales free facilitation meetups since 2015, and I have attended, hosted and facilitated at dozens of IAF E&W free facilitation meetups in London and elsewhere since 2013.  I have pursued and promoted interdisciplinary learning and collaboration among facilitation, communications and change management professionals, and between members of their Associations IAF, IABC & CMI – see What does it take for people to align behind change? and Power to the People, and the power of facilitation and communications in partnership.

Cast Study: IAF Facilitation Impact AwardI was awarded ICA Certified ToP Facilitator status in 2016 after an extensive process of reflection, documentation and assessment to evidence my ToP methods competencies in addition to core facilitation competencies. I won an IAF Facilitation Impact Award in 2015 for Our ETF, a Journey Together. I was inducted into the IAF Hall of Fame in 2014.

F. Model Positive Professional Attitude

I have practiced self-assessment and self-awareness through my blogging and through my CTF certification, as for example in Facilitation ethics and values – where do you draw a line?  In that blog post I gave examples of when I have declined opportunities to facilitate where I felt my integrity required it.

On my website and routinely in proposals I declare that “As a Certified Professional Facilitator, my clients are assured that I uphold the IAF Code of Ethics and that I demonstrate the full range of core Facilitator Competencies.”


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.

Welcome to IAF England & Wales facilitators & friends’ free facilitation meetups!

iaf-england-wales-facilitators-friends-1000x565

Welcome to IAF England & Wales of the International Association of Facilitators, and our IAF facilitators & friends’ free facilitation meetups!

iaf-ew-members-jul-2016We are currently around 300 ‘IAF facilitators & friends’ in three regional meetup groups, including around 65 IAF members and 12 IAF Certified Professional Facilitators (CPFs) spread throughout England.

Everyone with an interest in group process facilitation is welcome, including facilitators and others who use or commission facilitation, and IAF members and non-members alike.

Please RSVP now for one of our free facilitation meetups near you:

All three regional groups will join together for an all-day, all-England & Wales meetup in Birmingham on Saturday 22 October for International Facilitation Week 2016. Join & RSVP in whichever group is more convenient to you – London & SE, North or South West.

Two CPF facilitator certification assessment days are scheduled for December 12 & 13 in London or Birmingham – to register for this event and be assessed before CPF fees rise in January, act now to submit your Part 1 application before the 15 September deadline – see Becoming a CPF.

Please use the meetup groups to convene additional meetups wherever & whenever suits you, according to your own interests in facilitation – please let me or another organiser know if we can be of any support.

Please connect with us online also, by joining over 100 IAF England & Wales facilitators & friends in our facebook group and by following and tweeting with IAF England & Wales on twitter. Join us also in the UK Facilitation Network group on LinkedIn.

For further information or with any questions, you are welcome also to contact me as IAF E&W meetup organiser. I look forward to meeting up with you soon!

Become a Certified Professional Facilitator in the UK this year!

ToP facilitation with a group of people with learning difficulties

Are you interested in taking the Certified Professional Facilitator assessment of the International Association of Facilitators in the UK this year, likely in London or Birmingham in December?

I and other CPFs have found the process a tremendous learning experience, and the designation itself a valuable professional distinction. Now is a great time to take the plunge yourself, as a group of around a dozen prospective candidates already is beginning to form to support each other through the process and get assessed together locally – and because the fee, which has remained unchanged for many years, is about to rise significantly in the new year.

The IAF CertifiedTM Professional Facilitator (CPF) is the professional designation for IAF members who demonstrate having Core Facilitator Competencies.  The Core Competencies represent a fundamental set of skills, knowledge, and behaviours that support effective facilitation in a wide variety of contexts.

The CPF designation benefits both facilitators and their clients. Facilitators achieve a formal certification and undertake valuable self-reflection and learning. For clients, working with a CPF provides an assurance that the facilitator has met the internationally recognised standard for effective facilitation of group processes.

To learn more about the CPF and its principle advantages, please visit Benefits of the CPF. To learn more about the CPF assessment process, please visit Becoming a CPF. For scheduled CPF assessment events worldwide, see CPF events.

There is no need to make any immediate decision or commitment, however you can help to make it possible to be assessed in the UK this year by expressing an interest now.

If you are interested, please:

  • email the IAF office <certification@iaf-world.org> to express an interest in registering for a CPF assessment event in the UK this year – this is what it takes to ensure that an event is scheduled and available for registrations
  • RVSP for our IAF E&W Certified Professional Facilitator assessment meetup (dates & locations to be confirmed) in order to connect with other prospective candidates and to join the online conversation on how to support each other through the process
  • respond to the doodle poll to indicate which dates would suit you best for a one-day assessment event in the UK – so far mid-December dates are most popular

For an indication of the type of documentary evidence that is required prior to the assessment day, and for re-certification each 4 years, see my own Evidencing facilitation competencies: planning with people with learning difficulties and Evidencing facilitation competencies – reflecting on lessons learned – and watch this space as I am due to re-certify again later this year…

For more on why you might want to get professionally certified as a facilitator, and on which certification process to follow, see also this short clip from IAF CPF and ICA CTF assessor Barbara MacKay of North Star Facilitators in the US:

If you are interested in facilitation, regardless of whether you are ready to consider certification or whether you are an IAF member, do join IAF England & Wales’ free facilitation meetups to meet, network and learn with others near you:


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining IAF England & Wales’ free facilitation meetups in London and elsewhere, and by joining my free facilitation webinars.

Excellence in facilitation

W&W April 2016 cover image 900x600Welcome to this April 2016 issue of Winds & Waves, the online magazine of ICA International, on the theme “Excellence in Facilitation”.

The Institute of Cultural Affairs (ICA) has for decades employed facilitation as a core strategy in our mission of ‘advancing human development worldwide’. When I myself first trained with ICA in the UK, as an international volunteer to a Human Development Project of ICA in India in 1986, a core element of that training was in what was then referred to as ‘ICA methods’ – what is now known worldwide as ICA’s ‘Technology of Participation’ (ToP) facilitation methodology. Facilitation remains central to our approach to doing human development, and to being ICA.

This facilitative approach is more critical today than ever in enabling the human family to address the great challenges and opportunities that are now facing us and our planet. We argue, in an ICAI statement submitted this month to the UN Committee of Experts on Public Administration (CEPA), that facilitation has a key role to play in moving from commitments to results, transforming public institutions and leadership for the implementation and monitoring of the Sustainable Development Goals.

In this issue you will find a diverse collection of stories illustrating how ICAs and colleagues of our global network are applying such a facilitative approach in a variety of settings, from local to global, often in peer-to-peer collaboration with each each other.

A rehabilitation project of ICA Nepal brings hope to those affected by that country’s earthquake, supported by ICA Australia. ICA Taiwan builds a learning community through ‘Truth About Life’ dialogues. ICA Chile partners with the Ministry of Social development and with Global Facilitators Serving Communities (GFSC) in leadership development work with disabled people.  ICA Peru supports comprehensive community development programmes in high altitude mountain communities affected by climate change. Emerging Ecology USA and ICA India develop a capacity building curriculum, building on ICA’s original Human Development Training Institutes of the 1970s.

Ann Epps of LENS International Malaysia reflects on the Certified Professional Facilitator (CPF) programme of the International Association of Facilitators (IAF), founded in 1994 by 70 ICA ToP facilitators including Ann herself. Winds & Waves editor Rosemary Cairns reflects on the role played by facilitation in turning volunteers into a social movement, through a Community Revitalization through Democratic Action programme in Serbia following the NATO bombing of 1999.  I myself share a reflection on how facilitation, and ICA’s ToP Participatory Strategic Planning process in particular, helped Oxfam in Lebanon last year embark on a complex and challenging change process in the midst of a complex and challenging response to the unfolding Syria crisis (see also Facilitating change in complexity).

Meanwhile, ICAI members continue to step up their peer-to-peer support and collaboration through means of online and regional ICA gatherings, and ICAI global working groups as well.  ICAs in East & Southern Africa met in Zimbabwe in March, ICAs of the Americas are now preparing to meet in Peru in May and ICAs of West Africa, Europe MENA and Asia Pacific are making plans for their own regional gatherings later in the year.

In order to enhance the reach and impact of our ToP facilitation approach worldwide, the ICAI global ToP working group is busy developing proposals to support implementation of the global ToP policy agreed last year, drawing on insights gleaned responses to a recent global ToP survey. The ICAI Board is pleased to have agreed a Memorandum of Understanding with the International Association of Facilitators (IAF) to promote and support greater collaboration between our two organizations, our respective members and our local groups around the world.

Thank you to all who have contributed to this new issue of Winds & Waves.  Enjoy this issue, and please share it and encourage others to do so.


TABLE OF CONTENTS
hyperlinks are to the regular online version

President’s message

Winds & Waves Masthead

Behind the scenes

Polish your writing skills

Facilitation

Turning volunteers into social
movement
 by Rosemary Cairns

The truth about life experience
By Richard West

Designing a strategy  process
for Oxfam
by Martin Gilbraith

Setting sharp standards by Ann Epps

Training

Life skills for building communities by Nelson Stover                              

Education

Studying sports and mind-body
link in India
 by Nelson Stover

ICA Reports

ICA NEPAL

Rehab project brings hope to quake
victims
by Binita Subedi

ICA CHILE

Working with the disabled in 2016by Isabel dela Maza

ICA PERU

Economic plan inspires mountain towns by Gloria Santos and Jesusa Aburto

Perspectives

Being present to life (English) by Teresa Sosa Vegas

Estando Presente (Spanish) by Teresa Sosa Vegas

Poetry

Manilamen: the ‘Outsiders’ within by Deborah Ruiz Wall

The litmus test of Worth by Deborah Ruiz Wall


This post was first published in Winds and Waves, April 2016. For past issues, please visit our Winds and Waves archive.

Join IAF facilitators & friends for regular facilitation meetups in London and elsewhere

IAF EMENA meetupPlease take a moment to join IAF London facilitators and friends for free on MeetUp, in order to join IAF facilitators & friends for regular facilitation meetups in London – or now also join IAF South West England facilitators and friends and IAF North of England facilitators and friends, and please contact me if you are interested in helping to establish a sister group for the English Midlands or for Wales!

I have recently taken over the role of meetup group organiser from IAF England & Wales Chair Julia Goga-Cooke, who has been our meetup group organiser for the past two years. Thanks are due to her, and to IAF Europe MENA Director Martin Farrell, who has hosted our monthly meetups at Connexions Trafalgar Square until now.

Julia & Martin were both ready to be relieved of their responsibilities for the group, so with their support I have identified some new venues near me in Kings Cross, which I hope others will find convenient as well, and I have scheduled a new pattern of meetups for the new year – starting now.  Thanks to the continued sponsorship of IAF, they will all remain entirely free – to IAF members and non-members alike.

Please also take a look at our upcoming meetups, outlined below and in detail on meetup, and RSVP now for those that you plan to attend.

chaosThursday 12 November, 6-8pm will see the last of the monthly Informal networking & sharing meetup that we have been running for two years on the second Thursday evening of each month. For this month only I have booked the meeting room at the Travelodge Kings Cross Royal Scot Hotel, as we have 11 already booked and a presentation from Sheila & Christopher Cooke of 5Deep on “Facilitating Through Chaos”.

IAF coffee cupWednesday 2 December, 8.30-9.30am will see the first of a new monthly Morning coffee meetup, on the first Wednesday morning of every month. I have scheduled the first at Half Cup, midway between Kings Cross and Euston. For future morning meetups I’ll welcome suggestions of other coffee shops elsewhere – somewhere different every month, or Half Cup if that works well enough. I’ll be glad to start earlier or stay later if that would suit others better.

IAF wine glassMonday 14 December, 6-8pm will see the first of a new bi-monthly Informal networking and social meetup, over drinks and/or food in a pub, cafe or restaurant on the 3rd Monday evening of every other month (except for this first one on December 14) . For this first one I shall book a table at the dining room of the spacious Parcel Yard gastropub within Kings Cross station.  For future evenings I’ll welcome offers from others to book us anywhere else in London that you want to suggest – we could meet somewhere different every time, or we could continue with the Parcel Yard.

IAFEMENA15 chaptersTuesday 19 January, 2-6pm will see the first of a more substantial bi-monthly Networking and learning meetup, for four hours on the 3rd Tuesday afternoon of every other month (alternating with the Monday evening social meetups). For these I have prebooked the meeting room of the Calthorpe Project community centre on Grays Inn Road, overlooking the community garden.

I hope that these meetups will allow time and space for us to demonstrate, practice and experiment with our facilitation together, and share feedback on that, as well as share presentations and support through discussion as we have been doing on our monthly Thursday evenings to date. I hope that the timing and location might also attract and enable people to travel from outside of London to join us as well – even from neigbouring IAF groups in Scotland, Paris or Brussels (we will be a 10 minute walk from the Eurostar terminal). There are of course plenty of pubs and restaurants nearby for those wishing to continue informally afterwards over food or drink, including a great value pre-7pm menu at the Union Taven.

IAFEMENA15 story tellingI have also suggested a one-day annual conference, perhaps during International Facilitation Week 2016 next October; and a CPF assessment event for IAF Certified Professional Facilitator candidates.  If we have enough CPF candidates for an assessment in London then that can be arranged with IAF, and we could even arrange some meetup support for candidates as they prepare their applications and portfolios.

Please contact me if you have any questions or other suggestions, or if you are interested to join me as a co-organiser of the London group – to share the leadership, to help to attract people to attend, present and facilitate at events, and to schedule any additional events.

For those based elsewhere in England & Wales, please join IAF South West England facilitators and friends and IAF North of England facilitators and friends, and please contact me if you are interested in helping to establish a sister group for the English Midlands or for Wales.

Finally, please let me know also if you are an IAF member and interested in joining the IAF England & Wales leadership team, as there are also vacancies for that. There is surely potential for further local activity beyond these meetup groups so, if you have ideas and are ready to help to make them happen, please step forward!

Join us now to RSVP for upcoming events, and for news and updates on future events.  I hope to see you soon!

From Bromley to Stockholm – the IAF Europe MENA facilitation conference

This piece ‘from the archive’ was first published in ICA:UK Network News #5, January 1998.  Join me and around 200 others from across the region and beyond at the 2015 IAF Europe EMENA conference, 16-18 October in Stockholm, #IAFEMENA15.


IAF EMENA Stockholm 2015

Sixty-seven participants attended this, the 3rd IAF Europe conference at a beautiful conference centre set in its own grounds in Bromley, Kent, on the weekend of November 1-2 [1997].  Participants came from as far afield as South Africa, Kenya, Israel and the USA as well as from a number of European countries.  Many came directly from the European Facilitators’ Network (EFUG) meeting hosted by BT in the City of London on the Friday, and three went on to attend the ICA:UK Group Facilitation Methods course in London on the Monday and Tuesday.

Although the majority came from a private sector background there were a number from the voluntary sector too.  Some came with a wealth of experience of a variety of facilitation approaches, others were relative novices.  Many were full-time facilitators, either employed as such by a large company or working independently on a consultancy basis.  Other ICA:UK members participating were Alan Berresford and Ann Lukens, and ICA colleagues from Belgium and the Netherlands also attended.

Sessions, presented by participants themselves, explored such issues as client-centred consulting, gender roles in facilitation, the 7 learning intelligences, celebrating cultural diversity, participatory approaches in rehabilitation of the blind and a facilitation perspective on educational change. Other sessions presented particular methodologies or facilitation approaches such as GroupSystems facilitation software, Future Search, thinking with hexagons and – the Technology of Participation (ToP) Consensus Workshop Method.

With the help of Dick Alton of ICA International, I took on the task of demonstrating the ToP Workshop method to a group of 25 or so, looking at “what are the essential “do’s and don’ts” of effective facilitation.  Given that we had only an hour to demonstrate and discuss the method, and given that many of the experienced facilitators in the group were more interested in taking the method apart as we went along than experiencing it as a participant first, I think the session went remarkably well!