The Power of Facilitation and Communication in partnership – your insights!

Free facilitation webinar - the Power of Facilitation and Communication in partnership #FacPower #ETF20Thank you again to everyone who participated in this week’s free facilitation webinar The Power of Facilitation and Communication in partnership – here below you will find the session recording, presentation slides and other resources shared.

If you did not attend, and even if you did, please do share something of your own experience and insights in a comment below:

  • Where & how have you used facilitation & communication skills and tools in partnership with each other?
  • What stories, examples or references can you share to illustrate how facilitation and communications competencies (and facilitators and communicators themselves) can support and add value to each each other?

All those who registered for the session will receive the final draft of our book chapter by email next month with an invitation to share any further feedback or input before publication – please contact me to let me know if you would like to be added to that list, or removed from it.  Of course, we will be please to credit you for any contribution that we use in the chapter – thank you!


In this session we explored the intersect between communication and facilitation, and the power of applying the professional skills and tools of facilitation and communication in partnership with each other.

I was joined for this session by Michael Ambjorn of AlignYourOrg; and again by Sunny Walker of the Virtual Facilitation Collaborative.

Michael and I are currently working on this theme to draft a chapter for a forthcoming book that aims to showcase the power of facilitation in various fields and contexts. The shorthand for the book project is #FacPower, and chapters are being authored and illustrated by a global team of expert facilitators and visual practitioners from all around the world.

We have been exploring this intersect between facilitation and communication, and working to build bridges and promote learning & collaboration between the two professions and their professional associations, since around 2013 – when I had just completed a term as Chair of the International Association of Facilitators (IAF) and Michael was just embarking on a term as Chair of the International Association of Business Communicators (IABC). We were joined by members of both associations and both professions, and others.

We shared insights and stories from our own experience and others, from both professions, on how facilitation and communications competencies (and facilitators and communicators themselves) can support and add value to each each other. Just one such example that we drew on (which won awards from both IABC and IAF) is #ETF20.

We invited you to share your own reflections, insights and stories as well – for you to learn from each other during the session, and perhaps also (with permission and attribution) to contribute to the chapter and help to bring it to life.

We also sought to demonstrate what we are talking about, through co-creating with you a highly engaging and interactive online session – the power of facilitation and communication in partnership!

The session, like the chapter, drew on IABC’s Global Standard of the Communications Profession and IAF’s Core Facilitation Competencies.

Session materials & additional resources shared include:


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Free facilitation webinar – the Power of Facilitation and Communication in partnership

Free facilitation webinar - the Power of Facilitation and Communication in partnership #FacPower #ETF20

Are you interested to learn more about facilitation, and ICA’s Technology of Participation (ToP) in particular – in a free, one-hour, interactive online session that offers an experience of virtual facilitation as well? Register now on Eventbrite for this latest addition to my series of free facilitation webinars.


The Power of Facilitation and Communication in partnership

Tuesday 26 February 2019, 15.00 UK time 

In this session we will explore the intersect between communication and facilitation, and the power of applying the professional skills and tools of facilitation and communication in partnership with each other.

I shall be joined for this session by Michael Ambjorn of AlignYourOrg; and again by Sunny Walker of the Virtual Facilitation Collaborative.

Michael and I are currently working on this theme to draft a chapter for a forthcoming book that aims to showcase the power of facilitation in various fields and contexts. The shorthand for the book project is #FacPower, and chapters are being authored and illustrated by a global team of expert facilitators and visual practitioners from all around the world.

We have been exploring this intersect between facilitation and communication, and working to build bridges and promote learning & collaboration between the two professions and their professional associations, since around 2013 – when I had just completed a term as Chair of the International Association of Facilitators (IAF) and Michael was just embarking on a term as Chair of the International Association of Business Communicators (IABC). We encourage members of both associations and and both professions, and others, to join us – all welcome!

We will share insights and stories from our own experience and others, from both professions, on how facilitation and communications competencies (and facilitators and communicators themselves) can support and add value to each each other. Just one such example that we’ll be drawing on (which won awards from both IABC and IAF) is #ETF20.

We will invite you to share your own reflections, insights and stories as well – for you to learn from each other during the session, and perhaps also (with permission and attribution) to contribute to the chapter and help to bring it to life.

We will also seek to demonstrate what we are talking about, through co-creating with you a highly engaging and interactive online session – the power of facilitation and communication in partnership!

The session, like the chapter, will draw on IABC’s Global Standard of the Communications Profession and IAF’s Core Facilitation Competencies.


Each session in this series is hosted in Adobe Connect for a highly interactive learning experience. Each topic is addressed by a short case study or other presentation, with links to further online material for later reference. In the sessions we apply tools and techniques of virtual facilitation to help participants to engage with the material and the presenter, and with their own and each other’s experience on the topic. A short technical orientation directly before the session introduces the features of the virtual meeting room, and the tools to be used. A brief closing reflection at the end of the session invites reflection and learning on the facilitation process and virtual tools, as well as on the content of the session

Register now on Eventbrite.


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Join me for ToP facilitation training in Brussels & London in 2019!


Register now on Eventbrite, and please share these details with friends, colleagues and networks who might be interested.

I am an ICA Certified ToP Facilitator (CTF), and a licensed provider and experienced lead trainer of ICA ToP facilitation training. I offer these courses in partnership with ICA:UK and ICA Associates Inc, and in Brussels with Social Platform and in Lisbon with IAF Portugal. I am excited to extend these partnerships again to offer even more public courses for 2019.

Looking for accredited learning? Group Facilitation Methods, Action Planning and Participatory Strategic Planning are accredited by the Institute of Leadership and Management for an ILM Development Award.

IAF endorsed trainingPreparing for CPF certification? Meetings That Work, Group Facilitation Methods and Facilitating Client Collaboration together comprise the new ICA Associates ToP Facilitation Essentials Program that has been endorsed by the International Association of Facilitators for those preparing to become an IAF Certified Professional Facilitator (CPF). These three courses plus Action Planning and Participatory Strategic Planning cover most of the competencies required for Certified ToP Facilitator (CTF) assessment. To learn more, see my February 2018 free facilitation webinar Facilitator certification: what’s it like, and is it worthwhile?

Interested to join IAF? Participants in all these ICA:UK ToP courses are eligible for a 50% discount on their first year’s IAF membership, a requirement for CPF certification.

Most courses are scheduled in pairs to allow 1, 2, 3 or 4 days of training at once.  Follow the links below for further details and to register for each course.


Group Facilitation Methods – introducing the foundations of the ToP approach, two powerful techniques for structuring effective conversations and building group consensus – 2 days

“I found it really helpful. Martin established a really good group learning process and displayed mastery of his subject. I am very glad I went on it and very glad he ran it!” – Mike Pounsford, Employee engagement, communication and change specialist

“As a diverse, transnational, multilingual membership network, successful meetings are key to our internal and external successes. Many of our staff mentioned Martin’s training as a highlight in their end of year reviews – several said it was the most useful training they had ever attended.” – Eve Geddie, Deputy Director at Platform for International Cooperation on Undocumented Migrants (PICUM)


Action Planning – participatory planning for short-term projects and events – 1 day

“Martin is a very inspiring trainer, he is very skilled and knows how to facilitate facilitators in a structured and insightful way. I have been able to succesfully use his personal advice and facilitation techniques straight away!” – Miriam Elst, Facilitator Design Thinking and LEGO® SERIOUS PLAY®, Lead UX researcher & strategist, Service designer


Meetings That Work – practical tools to design and lead effective meetings – 2 days

“Meetings That Work ticked all the boxes. It was very interesting to hear the theory and useful to have to put it in practice during the many exercises. I use the templates and ideas from this course on a weekly basis. It improves planning and preparing for our 20 meetings (annually). Feedback on the improved meeting format is excellent.” – Peter Van Roste, General Manager CENTR


Facilitating Client Collaboration – practical tools to design facilitation approaches with your client – 2 days

“I got confidence in how to deal with my clients. I had not expected that this course would boost me up to be more open to the customers and speak with them more freely, but it did. The methods and processes will not only be helpful in my regular work, but also in solving my family, community and society problems.” –  Neha Shrestha

Bill Staples of ICA Associates Inc. CanadaI shall be joined for the October course in London by Bill Staples of ICA Associates Inc as guest trainer. Bill is one of the founders of ICA’s Technology of Participation, a principal partner of ICA Associates Inc. and the main designer of Facilitating Client Collaboration.


Participatory Strategic Planning – bringing people together to create strategies for action – 2 days

“Martin created a good atmosphere in an international group. His presentations were crispy clear, illustrated by carefully chosen, practical examples from his rich facilitator experience. Martin helped me to understand countless details of preparation and running a successful Participatory Strategic Planning session for various customers.” – Marzena Dębska-Matuszak, Experienced Trainer, Facilitator and Coach


For early bird rates, register by 7 January on Eventbrite.

Register on two or more courses at once to enjoy a 10% discount on each – please contact me to ask for a promotional code for the multiple bookings discount. Enter the code as you register on Eventbrite for your chosen courses to reveal your discounted rates.

Additional discounts are available all year to members of Social Platform and other European NGO networks, and to members of ICA, IAF & IABC. If you have not received a promotional code directly from them, please contact me.


For in-house and tailored training see ToP facilitation training at your place – and free places for you! and please contact me. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

See also about mehow I workwho I work with and recommendations & case studies.

The power facilitation and communications in partnership

#ETF20 - celebrating 20 years with the European Training FoundationI am working with Michael Ambjorn of AlignYourOrg on a book project, as part of a wider team of expert facilitators from around the world. The shorthand for the project is #FacPower and each chapter of the book will have a different focus. In combination the aim is to show the power of facilitation in various fields and contexts.

In our chapter we’ll be focusing on the intersect between communication and facilitation, and exploring the power of applying facilitation and communications in partnership. We will be sharing stories of how we’ve used some of their complementing (and contrasting) professional competencies, and the professional frameworks available.

To help organise this we’ll use a framework from the field of communications: The Global Standard of the Communications Profession. It covers:

  • Ethics
  • Consistency
  • Context
  • Analysis
  • Strategy
  • Engagement

We want to bring these to life – and we’ll be asking the global facilitation and comms communities to add ideas, and share their own stories.

Ultimately the aim is to help you deliver award-winning work. Work with an impact that stands the test of time. Work that matters.

Here’s just one such example we’ll be drawing on (which won awards from both IABC and IAF) – #ETF20.  Please go ahead and share your own ideas, stories and links in a comment below, or online with the hashtag #FacPower!

See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Another summer, another year of freelance facilitation

IAF India Conference, 2017 in Chennai - photo IAF India, facilitation Martin Gilbraith #ToPfacilitation #IAFIndia17 1

Another summer means another opportunity to pause and reflect, as in June I completed my fifth year in business as Martin Gilbraith Associates Ltd.  The image from last year’s IAF India conference in Chennai is of my plenary session subtitled “Reviewing the past to prepare for the future“. Like every good ORID process, a reflection or review must start with Objective level data.

The data tell me that in 2017-18 I have delivered 20 contracts for 16 clients in 6 countries, involving 20 face-to-face events and one virtual event and 10 facilitated processes and 11 facilitation training courses. Also that I spent 56 nights away from home, 3 in the UK and 53 abroad. That compares to 26 contracts involving 35 events in the previous year, and over the 5 complete years a total of 90 contracts to 53 clients in 18 countries involving 121 events – 109 face-to-face and 12 virtual, 69 facilitation and 52 training.  So it has been another busy year, albeit not quite such a bumper year as the previous, and a marked increase in the proportion of training to facilitation contracts.

Returning clients in the past year have included Amnesty InternationalGirls Not BridesLorensbergsOxfamWells for India and of course ICA:UK, and new clients have included the AlternativeArticle19CCLEdringtonEFFAEPIMGCFJMIC and NNC. So I have continued to work largely with international NGOs, foundations, associations, networks and alliances, largely in Europe and the Middle East and particularly in London and Brussels. However, the NGOs continue to include more campaigning as well as international development and humanitarian, the Associations continue to include industries as well as NGO networks, and new fields for me this year include Scotch whiskey, Danish politics and global catastrophic risks!

Somewhat fewer contracts this year has allowed somewhat more time for business and professional development.

In new partnerships with ICA:UK and ICA Associates I have extended my schedule of public facilitation training to include dates in London and Birmingham as well as Brussels and new courses of the new IAF-endorsed ‘ToP Facilitation Essentials’ programme, Meetings That Work and Facilitating Client Collaboration.

My networking and volunteering has been focused primarily on IAF England & Wales, where four regional groups totaling around 750 members are now hosting 5 or 6 meetups every month around the country, led by a virtual leadership team that meets monthly online. I finally joined IABC as a member this year, and became more active with IABC UK as well as presenting at EuroComm18 in Copenhagen, after collaborating for some years to build an informal partnership between IABC and IAF that resulted this year in a more formal MoU at the EMENA level.

I have also enjoyed opportunities to participate in and lead sessions at IAF conferences and events  during the year in Australia, Canada, France, India & Jordan, and at ICA regional gatherings in Nepal and Poland as well as in the UK.  I have been pleased to have been able to host five free facilitation webinars during the year, with colleagues of all of these networks that I respect very much. I am very excited to have begun collaborating with IABC past-President Michael Ambjorn and more than a dozen other IAF colleagues to co-author a book on the Power of Facilitation – for more as the project develops, follow us at @FacPower.

Since last summer’s 5-year review of participant feedback on my ToP facilitation courses, taster sessions & webinars I have been requesting post-course feedback 3-4 months after every training, so I hope to share some insights from that as well before long. Other substantial additions to this site during the year have included a series of cases studies on Responding to changing situations and needs with ToP Consensus Workshop, a new image gallery and (of course!) a Privacy policy.

With five public courses and half a dozen client contracts already in the pipeline for the autumn, another webinar and another IAF India conference and of course International Facilitation Week in Birmingham, it looks like there will continue to be plenty to blog about when I can find the time. Thank you for following!


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Join me for ToP facilitation training in Brussels & London in 2018!


ToP facilitation training in Brussels & London in 2018Register now on Eventbrite, and please share these details with friends, colleagues and networks who might be interested.

I am an ICA Certified ToP Facilitator (CTF), and a licensed provider and experienced lead trainer of ICA ToP facilitation training. I offer these courses in partnership with ICA:UK and ICA Associates Inc, and in Brussels with Social Platform. I am excited to extend these partnerships now to offer more and new public courses, dates and locations for 2018.

Looking for accredited learning? Group Facilitation Methods, Action Planning and Participatory Strategic Planning are accredited by the Institute of Leadership and Management for an ILM Development Award.

IAF endorsed trainingPreparing for CPF certification? Meetings That Work, Group Facilitation Methods and Facilitating Client Collaboration together comprise the new ICA Associates ToP Facilitation Essentials Program that has been endorsed by the International Association of Facilitators for those preparing to become an IAF Certified Professional Facilitator (CPF). These three courses plus Action Planning and Participatory Strategic Planning cover most of the competencies required for Certified ToP Facilitator (CTF) assessment. To learn more, join my next free facilitation webinar Facilitator certification: what’s it like, and is it worthwhile?

Interested to join IAF? Participants in all these ICA:UK ToP courses are eligible for a 50% discount on their first year’s IAF membership, a requirement for CPF certification.

Most courses are scheduled in pairs to allow 1, 2, 3 or 4 days of training at once.  Follow the links for details and to register for each course.


Group Facilitation Methods – introducing the foundations of the ToP approach, two powerful techniques for structuring effective conversations and building group consensus – 2 days

“I found it really helpful. Martin established a really good group learning process and displayed mastery of his subject. I am very glad I went on it and very glad he ran it!” – Mike Pounsford, Employee engagement, communication and change specialist

“As a diverse, transnational, multilingual membership network, successful meetings are key to our internal and external successes. Many of our staff mentioned Martin’s training as a highlight in their end of year reviews – several said it was the most useful training they had ever attended.” – Eve Geddie, Deputy Director at Platform for International Cooperation on Undocumented Migrants (PICUM)


Action Planning – participatory planning for short-term projects and events – 1 day

“Martin is a very inspiring trainer, he is very skilled and knows how to facilitate facilitators in a structured and insightful way. I have been able to succesfully use his personal advice and facilitation techniques straight away!” – Miriam Elst, Facilitator Design Thinking and LEGO® SERIOUS PLAY®, Lead UX researcher & strategist, Service designer


Meetings That Work – practical tools to design and lead effective meetings – 2 days

“Meetings That Work ticked all the boxes. It was very interesting to hear the theory and useful to have to put it in practice during the many exercises. I use the templates and ideas from this course on a weekly basis. It improves planning and preparing for our 20 meetings (annually). Feedback on the improved meeting format is excellent.” – Peter Van Roste, General Manager CENTR


International Facilitation WeekFacilitating Client Collaboration – practical tools to design facilitation approaches with your client – 2 days

“I got confidence in how to deal with my clients. I had not expected that this course would boost me up to be more open to the customers and speak with them more freely, but it did. The methods and processes will not only be helpful in my regular work, but also in solving my family, community and society problems.” –  Neha Shrestha

Bill Staples of ICA Associates Inc. CanadaI shall be joined for this new course for 2018 by Bill Staples of ICA Associates Inc as guest trainer. Bill is one of the founders of ICA’s Technology of Participation, a principal partner of ICA Associates Inc. and the main designer of Facilitating Client Collaboration.


Participatory Strategic Planning – bringing people together to create strategies for action – 2 days

“Martin created a good atmosphere in an international group. His presentations were crispy clear, illustrated by carefully chosen, practical examples from his rich facilitator experience. Martin helped me to understand countless details of preparation and running a successful Participatory Strategic Planning session for various customers.” – Marzena Dębska-Matuszak, Experienced Trainer, Facilitator and Coach


For early bird rates, register by 10 January on Eventbrite.

Register on two or more courses at once to enjoy a 10% discount on all additional courses. Register on Eventbrite for any course, then add additional courses before you check out.

Additional discounts are available all year to members of Social Platform and other European NGO networks, and to members of ICA, IAF & IABC. If you have not received a promotional code directly from them, please contact me. Enter your code for your chosen course on Eventbrite to reveal your discounted rates.


For in-house and tailored training see ToP facilitation training at your place – and free places for you! and please contact me. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

See also about mehow I workwho I work with and recommendations & case studies.

Responding to changing situations and needs with ToP Consensus Workshop – #FacWeek

This is the 6th and last of a series of six weekly posts to mark International Facilitation Week 2017, starting today! Drafted as I enjoyed a welcome opportunity to pause and reflect this summer, the posts share a series of examples of how I have applied, customised and adapted the ToP Consensus Workshop method in my practice over the past year. 

How will you celebrate and promote the power of facilitation this week? Please share online with the #FacWeek hashtag, or in a comment below…


Example 6 – IABC UK, London

In May I facilitated a 2-hour evening strategy workshop with the UK Board of the International Association of Business Communicators. For more on my work with IABC, and my session at the recent IABC Europe MENA conference, see Facilitating transformation: reviewing the past to prepare for the future at #EuroComm17.

New IABC UK President Mike Pounsford is a keen ToP facilitator himself, and an IAF Certified Professional Facilitator. He had approached me to apply the Consensus Workshop method with the new Board of nine so that he could participate fully.  For an example of his own application of the method see Facilitation and Communication to lead ‘The Big Conversation’: Digital Transformation.

We quickly agreed that a ‘textbook’ Consensus Workshop process could help to meet the group’s needs well. These were articulated in terms of Rational & Experiential Aims as ‘to outline our strategic focus for IABC UK for the next 24 months, and what roles we will each play to help to deliver it‘ and ‘to build shared clarity, commitment and enthusiasm for the way forward together‘. The workshop Focus Question was to be ‘What practical projects & initiatives could help to deliver IABC’s mission & strategy in the UK in 2017-18?’.

The workshop was preceded by an opening conversation and a short presentation from Mike on the vision, purpose and philosophy of IABC as a whole, as parameters for IABC UK’s own strategy.

According to the textbook approach, Board members brainstormed their responses to the Focus Question individually, with the parameters in mind. They wrote ideas on half-sheets in pairs, which they shared on the sticky wall and clarified as necessary before pairing and clustering. The ‘adaptation in the moment’ came in finalising the Clustering stage of the workshop prior to Naming the clusters. It made no sense to the group to discern and name clusters unique to IABC UK’s 2017-18 strategy – what made sense was to map the brainstorm ideas to the three components of IABC’s global Purpose: ‘to advance the profession, to create connection and to develop strategic communicators’ .

So that is what we did. That allowed time then for members to self-select into three teams to to articulate the UK’s new strategic focus for each of the three areas, and to propose collective commitments.

I reflected to Mike, ‘I suppose we could have presented as a parameter that these [advance, connect and develop] would be the UK’s strategic focus, and we could have asked instead about collective commitments aligned with them. That might have saved a moment of doubt & confusion, but as you say perhaps at the expense of a sense of openness, possibility & engagement. A bit of challenge can be a valuable opportunity for a group to find its own way!’

Mike PounsfordMike replied: “I thought it was great, thank you for your help and for your agility in responding to the group’s needs. Most importantly we achieved consensus on a focus for our work for the next two years, which is to enhance the strategic communication capabilities of our members”.


Finally, in case you’re still wondering…

  • no group is too small for the ToP Consensus Workshop method – page 52 of the ICA:UK Group Facilitation Methods course workbook includes procedures for using the method on your own as an individual.
  • the method can work online as well as face-to-face, although like all online facilitation it will be different than when done face-to-face – see for example the Spilter ToP Consensus platform, specially developed to provide full digital support for the method, and see below a youtube video of an online ToP Consensus Workshop of ICA Ukraine using LinoIt with Google Hangout.
  • if you have nowhere to put a sticky wall, take advice from US ToP trainer Barbara MacKay of Northstar Facilitators, also in a youtube video below.

Start again from example 1…


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.