What skills, knowledge, and behaviours must facilitators have in order to be successful facilitating in a wide variety of environments? To what extent do these vary, if at all, when working online rather than face-to-face? What can we do, individually and together as Agilists and as peers, to develop our own facilitation competence?
In this session participants acquainted themselves in breakout groups with the IAF Core Facilitation Competencies and shared experience of their application, both online and face-to-face. In plenary we reflected on the extent to which these competencies vary when working online rather than face-to-face, if at all. Participants also reflected on what they could do, individually and together as peers and Agilists, to develop their own facilitation competence.
For more on ICA’s Technology of Participation and facilitation online, register now for Introduction to Facilitation Online – Introducing the role of the facilitator and the ToP approach, plus some key tips & tools, 2.5 hours, next on 11 November.
The recording and other outputs follow:
the slides and mentimeter outputs shared on SlideShare
All of this time I have worked remotely, in and with geographically distributed groups, as well as face-to-face. I have been using online technology in this work for as long as it has been available.
I have never sought to make online facilitation a particular speciality, however – until now, of course. I have not made LEGO® Serious Play® a speciality either, in spite of having enjoyed a long and distinguished early childhood career in LEGO®!
I believe that a facilitator is first a facilitator, and only second an online facilitator or a LEGO Serious Play facilitator. I believe that the keys to mastering facilitation lie in the values and the stance of the facilitator, the competencies and the disciplines, rather than the space or the platform, the methods or the tools.
I know Sean, and that he is a competent, experienced and accomplished facilitator. Questions are the primary tool of every facilitator, and I know that he asks good questions and that he asks them well. In an early meetup of IAF England & Wales, in London in perhaps 2013, he posed the question: “Is there such a thing as a universal principle of facilitation?”
It didn’t take me long to think and respond that, in my own facilitation at least, there is certainly something approaching that – the ‘ORID’ model underlies of the ToP Focused Conversation method and the ToP methodology as a whole.
I know that Sean has since integrated this approach in his practice, and in his previous book ‘Mastering The LEGO Serious Play Method’. I was sufficiently inspired by the metaphor of ORID as a universal principle that I blogged about it then and have used it in my training ever since.
Many facilitators have rapidly developed a speciality in working online this year, as Sean and I have as well. Some have done so more quickly and easily than others, and some with greater enthusiasm. Most, in my experience, have had reservations about some of the very real limitations of online facilitation. Only recently I think more of us are becoming belatedly more aware of some equally real limitations of face-to-face, and some real advantages of working online.
So, it is not only LEGO Serious Play practitioners that might take heart and find inspiration in the many innovations that Sean shares in this book. There is much here for all of us to learn from – not least, the rigour and creativity with which he has designed ‘a digital process that uses bricks’ [substitute your preferred tool or method here] ‘rather than an analogue process poorly rendered online’.
I’ve heard it said that, in online facilitation, every participant brings their share of the meeting room with them. This is a challenge for LEGO Serious Play practitioners perhaps more than most, and one to which this book rises admirably.
As Sean makes clear in his Guiding Principles, success in achieving outcomes rather than just engagement through facilitation comes largely from the planning and preparation, and from the capacity to divert nimbly from the plan when the moment requires improvisation.
All of this can be considerably more complex and difficult online than face-to-face. So, if this is what can be done with LEGO Serious Play, think what else can be possible online!
Finally, we are in the midst of a climate emergency, as well as a public health emergency. I believe that the two are not unrelated, and that they demand new ways of connecting, communicating and collaborating that are less carbon intensive as well as more COVID-19 secure, and that are more creative, compassionate and empowering as well. I believe that facilitation has a central role to play on the latter, with bricks as well as without, and that designing and delivering facilitation well online must play a part on the former.
I have witnessed an extraordinary flourishing of creativity and innovation among facilitators in response to the pandemic and lockdown of recent months, and an extraordinary generosity of sharing of it as well – largely, of course, online.
I am delighted to see this valuable and timely new book enter the fray, and just in time for International Facilitation Week! I am proud to be able to welcome you to it, and grateful to Sean for sharing it.
Your long-planned meeting, workshop or event, or that of your client, can no longer be held face-to-face. So it is decided to hold it online instead. What could possibly go wrong? What are some tips & tools that can help you – not to just make the best of it, but to make it the best? More inclusive, engaging and productive than ever before?
Join us to connect, share & learn – register now on Eventbrite.
Our meetings, workshops and events, our world, are increasingly moving online – now more than ever! So as leaders and facilitators we must be prepared to move with them. Virtual sessions can have advantages over face-to-face, but disadvantages too – not least, shorter attention spans and greater potential for distractions. How can we keep people engaged and focused when meeting online?
Join us to connect, share & learn – register now on Eventbrite.
All the sessions will be online, for 60 minutes, and will consist of a facilitated conversation followed by a brief run through of the method used. The sessions will be run by different trainers in their own style, around topics they have chosen. In these sessions, the method will be adapted to accommodate whatever number attend.
In addition to participants learning more about the topic, the sessions will serve as an introduction to the method for those new to ToP facilitation and will be a useful reminder of the method for those who have already attended our popular Group Facilitation Methods course. Participants may opt to go on and take further training (either online or face to face) and/or to learn and share as part of a community of people using facilitation.
All the sessions will be recorded, with the recording being publicly available after the session is over. Participants will also be “signposted” after the session to opportunities on how they can build on their experience. You may opt out of receiving further communications at any time after the session.
Register now on Eventbrite for the next scheduled session on June 20, and register your interest on Surveymonkey for future dates & times and topics to be scheduled. To review past session recordings and other outputs, and for provisional future dates & times and suggested topics, see free facilitation webinars.
Transformational Strategy: from trepidation to ‘unlocked’
The Participatory Strategic Planning process of ICA’s Technology of Participation (ToP) is a structured long-range planning process which incorporates the ToP Consensus Workshop method for building consensus, the ToP Focused Conversation method for effective group communication, and an implementation process for turning ideas into productive action and concrete accomplishments.
Each session in this series of free facilitation webinars will be hosted in Adobe Connect for a highly interactive learning experience.
Each topic will be addressed by a short case study or other presentation, supplemented by links to further online material for later reference. Sessions will apply tools and techniques of virtual facilitation to help participants to engage with the material and the presenter, and with their own and each other’s experience on the topic. A short technical orientation directly before the session will introduce the features of the virtual meeting room and the tools to be used. A brief closing reflection at the end of the session will invite reflection and learning on the facilitation process and virtual tools as well as on the content of the session.
For full voice participation in the session for a more conversational experience, microphone rights will be available to up to 15 participants who are first to login and set up their audio. Others will be able to listen and interact via their keyboard alone.
We have supported the Global Communications team to produce regular issues of Winds & Waves (W&W) magazine and the monthly bulletin the Global Buzz, and amplified distribution on social media
We have developed and launched a new website in WordPress and enabled member ICAs to post and update their own ICA Worldwide profiles and news updates – 11 ICA profiles updated to date, and W&W and Buzz updates cross-posted to the website
We have grown the ICAI presence on Facebook & Twitter and integrated them with the website
We have used the ICA Global channel on Youtube to host weekly online dialogues on development and disability, and other topics
Gather, Synthesize & Share Info/Data of Value to our Membership
We have surveyed the global membership on their ToP facilitation capacity, use and aspirations for the Global ToP working group – 28 responses received to date
Develop & Strengthen Global Partnerships
We have agreed in principle to enter into a global partnership with IAF, and invited the Global ToP working group to respond to IAF’s draft Memorandum of Understanding
Boosting ICAI Resilience and Safeguarding the Integrity of our Global Community
Share & Nurture Global Leadership within the Membership
We have begun to prepare for ICAI Board nominations & elections process leading to election in June prior to face-to-face Board meeting at August Global Conference – may delay to election in December of Global Conference is postponed