Facilitation Competencies for Agilists – session recording & outputs

Facilitation Competencies for Agilists - Agile Tour LondonWhat skills, knowledge, and behaviours must facilitators have in order to be successful facilitating in a wide variety of environments? To what extent do these vary, if at all, when working online rather than face-to-face? What can we do, individually and together as Agilists and as peers, to develop our own facilitation competence?

Thank you again to all those that attended this session last week during Facilitation Week, and especially to Agile Tour London for the invitation and to Megan Evans for co-hosting with me.

This session adapted the format of the ICA:UK Online Focused Conversation Series: Taking time to connect, learn and reflect. This was a series of taster sessions around different topics – both to examine and explore the topic, and to demonstrate the use of ICA’s ToP Focused Conversation Method.

In this session participants acquainted themselves in breakout groups with the IAF Core Facilitation Competencies and shared experience of their application, both online and face-to-face. In plenary we reflected on the extent to which these competencies vary when working online rather than face-to-face, if at all. Participants also reflected on what they could do, individually and together as peers and Agilists, to develop their own facilitation competence.

For more on ICA’s Technology of Participation and facilitation online, register now for Introduction to Facilitation OnlineIntroducing the role of the facilitator and the ToP approach, plus some key tips & tools, 2.5 hours, next on 11 November.


The recording and other outputs follow:

  • the slides and mentimeter outputs shared on SlideShare
  • the Zoom recording in Youtube

This session was previously held also in September, in partnership with the Agile Coaching Retreat and co-hosted by Dawn Williams with over 100 participants – see:


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite also for my regularly scheduled ToP facilitation training courses in London and Brussels, and now also online.

How to Facilitate LEGO Serious Play Online – #FacWeek Foreword

How to Facilitate LEGO® Serious Play® Online

Welcome to International Facilitation Week 2020, starting today! #FacWeek

This year I am pleased to join with Sean Blair CPF in launching his new book, for which I am pleased to have contributed the Foreword, below.

Join Sean and me if you can at this year’s online IAF England & Wales Annual Conference, in which he will be leading a session The story of how LEGO® Serious Play®, a face-to-face method went #Online and I shall be co-hosting this month’s UK & Ireland facilitators virtual coffee meetup #IAFmeetup – all welcome!

Also this week, on Thursday I shall be leading Facilitation Competencies for Agilists with fellow ICA:UK ToP trainer Megan Evans part of Agile Tour London 2020.  And of course I shall be tweeting @FacWeek!

How will you celebrate and promote the power of facilitation this year? Check out the global schedule of events at www.facweek.org, and you will not be left short of ideas!


I started out as a facilitator in 1986, with my first training in the ICA ‘Technology of Participation’ (ToP) methodology that has been my facilitation speciality ever since.

I have been providing facilitation and facilitation training professionally to a wide range of clients since 1997, became a Certified™ Professional Facilitator (CPF) of the International Association of Facilitators in 2008 and was inducted into the IAF Hall of Fame in 2014, then became CPF | Master this year in 2020.

All of this time I have worked remotely, in and with geographically distributed groups, as well as face-to-face. I have been using online technology in this work for as long as it has been available.

I have never sought to make online facilitation a particular speciality, however – until now, of course. I have not made LEGO® Serious Play® a speciality either, in spite of having enjoyed a long and distinguished early childhood career in LEGO®!

I believe that a facilitator is first a facilitator, and only second an online facilitator or a LEGO Serious Play facilitator. I believe that the keys to mastering facilitation lie in the values and the stance of the facilitator, the competencies and the disciplines, rather than the space or the platform, the methods or the tools.

Nevertheless, I am excited to commend to you this book ‘How To Facilitate Meetings & Workshops Using The LEGO® Serious Play® Method Online’. Here are three reasons why.

I know Sean, and that he is a competent, experienced and accomplished facilitator. Questions are the primary tool of every facilitator, and I know that he asks good questions and that he asks them well. In an early meetup of IAF England & Wales, in London in perhaps 2013, he posed the question: “Is there such a thing as a universal principle of facilitation?”

It didn’t take me long to think and respond that, in my own facilitation at least, there is certainly something approaching that – the ‘ORID’ model underlies of the ToP Focused Conversation method and the ToP methodology as a whole.

I know that Sean has since integrated this approach in his practice, and in his previous book ‘Mastering The LEGO Serious Play Method’. I was sufficiently inspired by the metaphor of ORID as a universal principle that I blogged about it then and have used it in my training ever since.

Many facilitators have rapidly developed a speciality in working online this year, as Sean and I have as well. Some have done so more quickly and easily than others, and some with greater enthusiasm. Most, in my experience, have had reservations about some of the very real limitations of online facilitation. Only recently I think more of us are becoming belatedly more aware of some equally real limitations of face-to-face, and some real advantages of working online.

So, it is not only LEGO Serious Play practitioners that might take heart and find inspiration in the many innovations that Sean shares in this book. There is much here for all of us to learn from – not least, the rigour and creativity with which he has designed ‘a digital process that uses bricks’ [substitute your preferred tool or method here] ‘rather than an analogue process poorly rendered online’.

I’ve heard it said that, in online facilitation, every participant brings their share of the meeting room with them. This is a challenge for LEGO Serious Play practitioners perhaps more than most, and one to which this book rises admirably.

As Sean makes clear in his Guiding Principles, success in achieving outcomes rather than just engagement through facilitation comes largely from the planning and preparation, and from the capacity to divert nimbly from the plan when the moment requires improvisation.

All of this can be considerably more complex and difficult online than face-to-face. So, if this is what can be done with LEGO Serious Play, think what else can be possible online!

Finally, we are in the midst of a climate emergency, as well as a public health emergency. I believe that the two are not unrelated, and that they demand new ways of connecting, communicating and collaborating that are less carbon intensive as well as more COVID-19 secure, and that are more creative, compassionate and empowering as well. I believe that facilitation has a central role to play on the latter, with bricks as well as without, and that designing and delivering facilitation well online must play a part on the former.

I have witnessed an extraordinary flourishing of creativity and innovation among facilitators in response to the pandemic and lockdown of recent months, and an extraordinary generosity of sharing of it as well – largely, of course, online.

I am delighted to see this valuable and timely new book enter the fray, and just in time for International Facilitation Week! I am proud to be able to welcome you to it, and grateful to Sean for sharing it.

Buy the book, online of course, from Serious Work.


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Taking your event online: what could possibly go wrong?

Taking your event online

Tuesday, 5 May 2020, 11:00-12:00 UK time

Your long-planned meeting, workshop or event, or that of your client, can no longer be held face-to-face. So it is decided to hold it online instead. What could possibly go wrong? What are some tips & tools that can help you – not to just make the best of it, but to make it the best?  More inclusive, engaging and productive than ever before?

Join us to connect, share & learn – register now on Eventbrite.


How engaging can your online session be?

How engaging can your online event be

Wednesday, 10 June 2020, 12:00-13:00 UK time

Our meetings, workshops and events, our world, are increasingly moving online – now more than ever! So as leaders and facilitators we must be prepared to move with them. Virtual sessions can have advantages over face-to-face, but disadvantages too – not least, shorter attention spans and greater potential for distractions. How can we keep people engaged and focused when meeting online?

Join us to connect, share & learn – register now on Eventbrite.


These two sessions are scheduled in partnership with ICA:UK as part of its new Online Focused Conversation Series: Taking time to connect, learn and reflect.

ICA:UK, in collaboration with lead trainers of it’s ToP facilitation training, is pleased to offer this series of taster sessions around different topics – both to examine and explore the topic, and to demonstrate the use of the ToP Focused Conversation Method.

All the sessions will be online, for 60 minutes, and will consist of a facilitated conversation followed by a brief run through of the method used. The sessions will be run by different trainers in their own style, around topics they have chosen.  In these sessions, the method will be adapted to accommodate whatever number attend.

In addition to participants learning more about the topic, the sessions will serve as an introduction to the method for those new to ToP facilitation and will be a useful reminder of the method for those who have already attended our popular Group Facilitation Methods course. Participants may opt to go on and take further training (either online or face to face) and/or to learn and share as part of a community of people using facilitation.

All the sessions will be recorded, with the recording being publicly available after the session is over. Participants will also be “signposted” after the session to opportunities on how they can build on their experience. You may opt out of receiving further communications at any time after the session.

For details of sessions with other ICA:UK lead ToP trainers, and to register for those, please see the ICA:UK Online Focused Conversation Series

For more on my occasional series of free facilitation webinars, including recordings and other outputs of previous sessions, please visit free facilitation webinars.


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite also for my regularly scheduled ToP facilitation training courses in London and Brussels, now also online.

Free facilitation webinar – Transformational Strategy: from trepidation to ‘unlocked’

Are you interested to learn more about facilitation, and ICA’s Technology of Participation (ToP) methodology in particular – in a free, one-hour, interactive online session that offers an experience of virtual facilitation as well?  Please join me for the next in my new series of free facilitation webinars.

Register now on Eventbrite for the next scheduled session on June 20, and register your interest on Surveymonkey for future dates & times and topics to be scheduled. To review past session recordings and other outputs, and for provisional future dates & times and suggested topics, see free facilitation webinars.


Martin Gilbraith workshop-2532 Banner pic 3600x1800Transformational Strategy: from trepidation to ‘unlocked’

Monday 20 June, 13.00 BST

In this session I shall introduce the ToP Participatory Strategic Planning process, with examples of practical application including a case study with an international humanitarian agency in Geneva Transformational Strategy: from trepidation to ‘unlocked’ and another Facilitating change in complexity – the Oxfam Lebanon ‘One Country Strategy’ process.

I shall be joined for this session by Sunny Walker of the Virtual Facilitation Collective and Bill Staples of ICA Associates, author of Transformational Strategy: facilitation of ToP participatory planning.

The Participatory Strategic Planning process of ICA’s Technology of Participation (ToP) is a structured long-range planning process which incorporates the ToP Consensus Workshop method for building consensus, the ToP Focused Conversation method for effective group communication, and an implementation process for turning ideas into productive action and concrete accomplishments.


Each session in this series of free facilitation webinars will be hosted in Adobe Connect for a highly interactive learning experience.

Each topic will be addressed by a short case study or other presentation, supplemented by links to further online material for later reference. Sessions will apply tools and techniques of virtual facilitation to help participants to engage with the material and the presenter, and with their own and each other’s experience on the topic. A short technical orientation directly before the session will introduce the features of the virtual meeting room and the tools to be used. A brief closing reflection at the end of the session will invite reflection and learning on the facilitation process and virtual tools as well as on the content of the session.

For full voice participation in the session for a more conversational experience, microphone rights will be available to up to 15 participants who are first to login and set up their audio. Others will be able to listen and interact via their keyboard alone.


Register now on Eventbrite, and register your interests on Surveymonkey.

For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining IAF England & Wales’ free facilitation meetups in London and elsewhere.

ICAI Board report to the December General Assembly

strategic directionsThis short report to the upcoming  online  meetings of the ICAI General Assembly (GA) on 10 December was prepared to summarise the ICAI Board‘s activity since the last GA in July, relative to the 3 strategic directions of our 2015-16 strategy:

Fostering Global Connections & Collaboration to Support ICAs to Thrive

Support Peer-to-Peer Collaboration & Capacity Building

Facilitate Inclusive Global Communications

  • We have supported the Global Communications team to produce regular issues of Winds & Waves (W&W) magazine and the monthly bulletin the Global Buzz, and amplified distribution on social media
  • We have developed and launched a new website in WordPress and enabled member ICAs to post and update their own ICA Worldwide profiles and news updates – 11 ICA profiles updated to date, and W&W and Buzz updates cross-posted to the website
  • We have grown the ICAI presence on Facebook & Twitter and integrated them with the website
  • We have used the ICA Global channel on Youtube to host weekly online dialogues on development and disability, and  other topics

Gather, Synthesize & Share Info/Data of Value to our Membership

  • We have surveyed the global membership on their ToP facilitation capacity, use and aspirations for the Global ToP working group – 28 responses received to date

Develop & Strengthen Global Partnerships

  • We have agreed in principle to enter into a global partnership with IAF, and invited the Global ToP working group to respond to IAF’s draft Memorandum of Understanding

Boosting ICAI Resilience and Safeguarding the Integrity of our Global Community

Strengthen Organizational Resilience & Sustainability

  • We are developing more robust financial management and reporting systems – for this reason invoicing (and therefore payment) of member’s dues has been delayed, however all are now invoiced
  • We have received the investments that were left to ICAI as a legacy last year

Safeguard the Integrity of the Global Membership

  • We have welcomed 3 new members approved at July GA – SNF Uganda, ORP Korea & EPDI Nigeria
  • We have supported members & applicants for memberships to complete nomination papers for 2 new Associate members, NCOC Kenya & SCR Kenya
  • We have continued to work with prospective applicants in Russia (Moscow & Siberia), Poland, France & the Philippines
  • We have supported colleagues of NIRADO Nigeria and Itereleng Itereleng ICA South Africa working on renewing ICAs on those countries

Recognizing & Leveraging ICA Wisdom & Nurturing New Leadership

Recognize & Appreciate Contributions/ Achievements

  • We have regularly published available ICA news updates to new website

Strengthen and Share our Collective Wisdom & Approaches

Share & Nurture Global Leadership within the Membership

  • We have begun to prepare for ICAI Board nominations & elections process leading to election in June prior to face-to-face Board meeting at August Global Conference – may delay to election in December of Global Conference is postponed