Join us in promoting the power of facilitation worldwide this #FacWeek!

Happy Facilitation Week 2021, starting today!

Facilitation Week is a participatory experience that inspires synergy and celebrates the act of group facilitation. Held in the third week of October each year, it’s purpose is to showcase the power of facilitation to both new and existing audiences, and to create a sense of community among facilitators and their groups worldwide. To join in as a participant, facilitator or sponsor, see facilitationweek.org.

The mission of our #FacPower book project too is to promote the power of facilitation worldwide. So, what better opportunity could there be for us to share a brief update on how we have been working to do just that, and how you can get involved?

The #FacPower story so far…

How you can get involved

Please…

  • download and read the whole book, or whichever chapters interest you most
  • rate the book on Goodreads, and add a brief review there – that will help many other readers to find it
  • share your reflections and questions on your own website, blog or social media with the #FacPower hashtag and a link to facpower.org, and mention or tag the relevant contributors – let’s deepen and broaden the conversation together
  • if you have your own blog, podcast or other publication, contact us to arrange an interview or online session with one or more of our contributors
  • contact us if you are interested to translate of all or some of the book into your own language – see our translation page for what support we are ready to offer and what we will expect from you
  • contact us if you are interested to share your skills to help us to develop new editions including print-on-demand, an audio-book and a podcast series
  • follow, like, connect and engage with us on TwitterFacebookLinkedIn & YouTube
  • refer to our media kit and Creative Commons license for the resources you need to otherwise help to get the word out, or to use excerpts from the book
  • last but not least, please donate generously to the International Association of Facilitators Bursary Fund, to support IAF too to promote the power of facilitation worldwide.

Thank you!


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together.

Reflecting on a year of freelance facilitation online, and looking ahead

Scaling up engagement and dialogue the power of facilitation and communications in partnership #FacPower

I Declare A Climate Emergency

This time last summer, as I reviewed the year to June 2020, I reflected that my January 2020 resolution to travel less and work more online had worked out well so far. I am still wondering when I might finally be tempted to accept any face-to-face work.

As in previous years, I shall share here some data and reflections on the last year of my professional practice, and some insights and implications for my future practice and professional development. It is a four-level ORID reflection, of course.

In the year to June 2021 I delivered 32 contracts for 22 clients. That compares with 25 contracts for 19 clients the year before, and 25 for 14 the year before that. As my work has gone wholly online the past year, and part of the year before, numbers of contracts and clients have risen. It has felt busier too. After deciding and then failing to keep this summer largely free of client commitments, I am appreciating that I have now finally made some time to catch up and reflect.

This past year’s contracts involved a total of more than 100 individual online sessions and no travel at all. That compares to 14 face-to-face, one ‘hybrid’ and 16 wholly virtual events (of one or more sessions) the year before, involving 28 nights away from home for work; and 31 face-to-face and just one virtual event the year before that, with 47 nights away. My business expenses for travel and accommodation fell to zero for the past year, and with them the associated carbon impact (and the many transactions to be recorded and reconciled in the accounts).

Introduction to Producing Virtual Events

Because most online sessions require a producer as well as a facilitator, or two or more facilitators to share those roles, most of these these contracts have involved working as a team. For ten I was sub-contracted to a colleague, and for 19 I sub-contracted one or more colleagues myself. That compares to 7 and 4 the year before. This past year I have worked solo hardly at all, whereas before the pandemic I worked alone more often than not. I have very much enjoyed the opportunities for broader and deeper collaboration with colleagues.

Partners that I have contracted with this past year include ICA colleagues Megan Evans, Alan Heckman, Jo Nelson and particularly Orla Cronin, and IAF collegues Marie Dubost and Bruno Selun. I have collaborated too with others of the ICA:UK team, and that of Orla Cronin, and with many IAF colleagues – some mentioned below.

Clients I have worked with have again been largely UK charities and international NGOs, European agencies and contractors, NGO networks, Associations and a few others. In addition to my usual mix of clients and projects in the fields of international development, humanitarian response and human rights, this past year has seen a welcome increase for me in environmental and climate justice work (another January 2020 resolution) as well as in health and education.

Of this past year’s contracts, 11 involved facilitation while 18 involved training and 7 involved coaching and consulting. That compares to 7 facilitation & 16 training the year before, and 14 facilitation & 14 training the year before that. So I find myself providing increasingly more training relative to facilitation, and increasingly coaching and consulting as well. I have enjoyed devoting more of my energy to supporting others in their facilitation roles and practice, and less doing it for them myself.

Tired but hopeful after an online Management Team “Away Day”

Facilitation contracts this past year have ranged in scale from a single session of 90 minutes at relatively short notice to a series of 20 sessions collaboratively designed and prepared over several months:

Julie Deutschmann, ACE

Julie Deutschmann, Communication Officer at Architects’ Council of Europe (ACE-CAE), wrote in a recommendation:

“We would like to thank and congratulate Martin for the work done to facilitate the Architects’ Council of Europe (ACE) online Strategic Development Session. The preparation went very well and the integration of new digital tools into the session was very helpful in allowing for the valuable contribution from our members. The excellent facilitation provided by Martin and his colleague Orla allowed participants to articulate strategic thinking while sticking to the aims of the workshop.”

Barbara Weber

Barbara Weber, Director, Global Strategy and Impact at Amnesty International, wrote:

“Thanks for facilitating our online Strategy Labs – cross-regional, multiple languages. You supported us in focusing on the main issues. Very much appreciated.”

Introduction to Facilitation Online

My scheduled public training this past year has been limited to my Introduction to Facilitation Online session, which I provided 6 times publicly during the year and 9 times in-house. I worked with fellow ICA:UK trainers to develop and deliver the new Group Facilitation Methods I Online and with Orla Cronin to deliver and offer the new Introduction to Producing Virtual Events I Online session and Facilitating Virtual Events I Online course as well. Instead of offering the longer courses publicly myself, I have chosen to offer them in-house only and to refer individuals to the ICA:UK schedule.

Training contracts this past year have ranged in scale from a single introductory session for one group to a series of multi-session courses for multiple groups:

Louise Reeve, Policy and Communications Business Partner at Newcastle City Council, wrote in a recommendation:

“Some training to recommend from Martin Gilbraith – I attended his Introduction to Facilitation Online course. Whatever your experience level, you should find something in this training which can make your online sessions just that bit better and more enjoyable”

Enrico Teotti

Enrico Teotti, Agile coach and (visual) facilitator at Avanscoperta, wrote:

“I attended Martin’s ORID class online Group Facilitation Methods Online. The class was divided with practical homework and exercises which I find a great way to learn. Martin and Jo were great hosts able get in to deeper conversations when the group desired that still respecting the course agenda.”

Coaching and consulting contracts this past year have ranged in scale from one or two one-hour sessions with a single coachee to providing training, coaching and consulting support for multiple teams to design and lead multi-session and multi-lingual international conferences for hundreds of delegates:

Rosa Brandon

Rosa Brandon, Programme Quality Officer at Oxfam Ireland, wrote in a recommendation:

“Martin provided invaluable support to Oxfam Ireland in the build-up to a series of multi-stakeholder online workshops. He provided tailored ‘coaching sessions’ to our team, which helped us to prepare and deliver several engaging virtual sessions. These sessions directly catered to our needs, building our ‘hard’ and ‘soft’ virtual facilitation skills and knowledge. Furthermore, he also co-facilitated an in-house “Introduction to Facilitation Online” workshop with colleagues across Southern and Eastern Africa. This excellent workshop was well received by all participants. Thanks, Martin!”

Björn van Roozendaal

Björn van Roozendaal, Programmes Director at ILGA-Europe, wrote:

“Together with other folks at the Kumquat team Martin helped us to organize the ILGA-Europe Gathering Online 2020. Organizing a large event online for the first time came with many questions and challenges. Martin particularly helped us with providing training and assistance to put together the flow of the programme and to ensure that we were ready to facilitate the many spaces that our event was made up with. It was a pleasure working with Martin!”

Just as last year was drawing to a close in June, a new contract with Amnesty International was getting underway in preparation for its first online Global Assembly. This involved me and my team of Marie Dubost, Orla Cronin, Hector Villarreal Lozoya & Charo Lanao in the design and facilitation of a series of 16 Discussion Group sessions in July & August and parts of last week’s plenary meeting as well, with 3-4 delegates of each of 65 national entities worldwide working in English, French and Spanish.

Dr. Anjhula Mya Singh Bais

Anjhula Mya Singh Bais, Interim Chair of the International Board, wrote:

“Martin has been an asset to Amnesty International. He was a consistent and compassionate presence through multicultural regional meetings and strategy sessions. Throughout 16 sessions of the online 2021 Global Assembly of Amnesty International, he demonstrated a high technical proficiency on the complexity of organisational procedures, terminology, and processes. He demonstrates that he truly hears and sees everyone and increased the quality of our participation.”

In my volunteering, I completed 5 years of chapter leadership with IAF England & Wales in December. That left me (happily) without regular Board meetings to attend for the first time in perhaps 25 years!

IAF E&W 2020 Annual Conference

For International Facilitation Week in October, the first online IAF England & Wales Annual Conference had attracted over 100 participants for a full week’s programme of over 25 peer-led learning and networking sessions, led largely this year by Susannah Raffe and others of the IAF E&W Leadership Team. The regular schedule of several free, online facilitation meetups each month continues still.

I continued to serve as a mentor in the IAF mentoring programme, stepping up my commitment this year to working with two mentees in parallel. I have continued to gain as much as I have given, and have very much enjoyed the opportunity to accompany fellow facilitators on their professional journey in this way.

Chizu Matsushita, Facilitator of dialogue and participatory community/team development, wrote:

“I grew from being not confident at all to quite confident about the facilitation skills I have been developing. I have felt a tangible impact. I now believe that a professional facilitator is a real and incredibly impactful profession through which I can make contributions in areas I deeply care.”

I have not been anxious to take on another long-term leadership role, but I have diversified my volunteer interests a little by turning my social media experience to tweeting since last September for the Gay Outdoor Club. This is a group that I have appreciated participating in for many years, all the more since I have been travelling less and keen to be outdoors more. I have continued to serve as volunteer webmaster for ICA International and to tweet for International Facilitation Week.

Facilitation Competencies for Agilists

I continued to host free facilitation webinars, although somewhat less regularly this past year and mostly only in response to invitations from partners. This happened to result in two sessions for different groups on Facilitation Competencies for Agilists, plus Is there a single, universal principle of facilitation? with IAF Belgium and Scaling up engagement and dialogue for the IAF global webinar series.

This last session drew on insights of previous work with Michael Ambjorn of AlignYourOrg on the power of partnership between facilitation and communication, including research for a chapter in the book the Power of Facilitation #FacPower.

FacPower out now!

Now available since May, this book is free to download in order to enable and encourage everyone to read it and to share it.

For your free copy please click here or on the image (right), and for recordings of ‘meet the author’ sessions held over the summer see News – #FacPower.

Facilitating Breakthrough, Adam Kahane

I have been increasingly been invited this past year to contribute to, endorse or help to promote the publications of other colleagues as well, and I have been pleased to be able to do that. This has included an endorsement and an online session in support of More Than Halfway to Somewhere: how exposure to other cultures has shaped our lives with ICA colleague John Burbidge, a Foreword to How to Facilitate LEGO Serious Play Online by Sean Blair and most recently an endorsement and an online session (next month) in support of Facilitating Breakthrough: How to Remove Obstacles, Bridge Differences, and Move Forward Together by Adam Kahane. I am more than a little awe-struck to find my endorsement for that latter book listed next to one from Nelson Mandela.

In September I joined IAF Chair Vinay Kumar in exploring the rapidly growing field of virtual facilitation in a podcast Re-Tooling for Virtual Facilitation.

So what I have learned, and what are some implications for my future practice and professional development?

If keeping my resolution to travel less and work more online was ever going to be difficult, it didn’t turn out that way. Before the pandemic I had found it difficult to commit to multiple short online sessions over time while remaining available to commit to several days or a week at a time for a face-to-face event plus travel. Since my schedule has filled with short online sessions that can be delivered from home, or even elsewhere, I have had no appetite to commit to being in a particular place to deliver, nor to accept the risks and uncertainties now associated with working face-to-face. When I am finally tempted to accept face-to-face work again, it will most likely be at short notice and local to me or at least easy to reach without flying. My expectation is that I shall continue to work mostly if not wholly online.

When is online better than face-to-face

I find that there is ample continuing demand for online facilitation services, not least among international organizations and other distributed groups who may also be concerned to reduce the expense and carbon impact associated with meeting face-to-face. My experience has been that many clients and groups have been pleasantly surprised and impressed over the past year and more by what can be achieved online, that they continue to recognize that they have much to learn in order to best reap the benefits and avoid the pitfalls, and so they continue to recognize the potential added value of professional facilitation services more than for the face-to-face context with which they are still much more familiar. While they are finding that meeting effectively online does not save all of the costs of meeting face-to-face, the savings can allow them to budget for facilitation that they otherwise may not have.

After growing and leading a team of Associates with ICA:UK over many years, and leading and managing larger and more collaborative client projects, I chose to keep my practice small and work largely solo since I went freelance in 2012. While I have enjoyed that, I find now that I have enjoyed leading and managing larger and more collaborative client projects again, online, so I am inclined to allow that to grow further.

After choosing to keep my taxable business turnover below the threshold at which I would be required to register for VAT, partly in order not to make my services more expensive to unregistered smaller clients and individuals on public courses, I have found myself unable to maintain that this year and I have had to apply to register. So I am inclined to accept the administration of VAT in preference to that of public courses, and to accept the potential loss of smaller clients and projects in favour of fewer larger ones.

I have enjoyed the growth of coaching, consulting and mentoring that has occurred organically in my practice over the past year and more, so I shall include those more explicitly in my offer in order to grow them further.

I have enjoyed working on several client projects involving international governance this past year, and finding my own governance experience relevant and helpful for that, so I am interested to see that grow further – and therefore I am interested that two such new opportunities have just arisen already in the past weeks.

I have been challenged by the Black Lives Matter movement and other recent manifestations and responses to systemic injustice and oppression, and by clients who have been similarly challenged, to reflect on how I might ensure that my own practice is more effectively and explicitly anti-racist, feminist and anti-oppressive, and to commit to working on that.

I have enjoyed continuing to advance my Spanish learning since returning from Sitges into lockdown last year, and finally being able to return for a first visit again last month. I hope to continue advance, and to continue to visit.

Thank you for following!


See also about me, how I work, who I work with and recommendations & case studies, and please contact me about how we might work together.

The Power of Facilitation – now available!

“Facilitation simply works. It is a critical skill needed in government, civil society, and business, if humanity is to deal with climate chaos, ecocide, racism, fascism, and other challenges. Thank you for this powerful book.”

Robertson Work, author of A Compassionate Civilization, former UNDP policy adviser, New York Professor, New York

Download

We are excited to share with you the Power of Facilitation! #FacPower

The book is a compilation of chapters written by different authors or author teams, designed to promote the power of facilitation.

Each chapter connects key perspectives on specific dimensions of facilitation, organisational and community development with the respective authors’ practice and thinking about our craft. Most of the team are members of the International Association of Facilitators, and many are IAF Certified Professional Facilitators.

The book project is a labour of love for all contributors. Our mission is to promote the power of facilitation worldwide. We are making the book available for free in order to enable and encourage everyone to read it and to share it.

Download

The Power of Facilitation #FacPower

Future editions will include an Epub version soon, and we hope a print version in October for International Facilitation Week 2021. In the meantime we will post each chapter in turn to this blog over the summer.

For news – follow the FacPower blog and connect with us also on TwitterFacebookLinkedIn & YouTube.


See also about me, how I work, who I work with and recommendations & case studies, and please contact me about how we might work together.

Scaling up engagement and dialogue – IAF webinar recording & outputs

Scaling up engagement and dialogue - the power of facilitation and communications in partnership

Thank you again to the 100 or so who attended this session yesterday, and especially to IAF for the invitation and to Michael Ambjorn of AlignYourOrg for co-hosting with me.

In this session we explored the ladder of engagement, and how we can climb it with those that we work with. We invited you to share your experience in changing the conversation, at scale, so we can all become better at it.  We explored together how the roles, skills and tools of the facilitation and communications professions can complement each other, and help us to scale up engagement and dialogue for positive social change.

We drew on some insights of previous work on the power of partnership between facilitation and communication, including research for our chapter in the forthcoming book the Power of Facilitation #FacPower.

We applied some of the tools of the two professions to generate new insights together, including four external digital tools in addition to zoom – Google Docs, Easyretro, Flinga and Mentimeter.


The slides, recording and other session outputs follow here:

Contact details and zoom chat have been shared by email with participants only – if you have not received yours, please contact me.


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite also for my regularly scheduled ToP facilitation training courses in London and Brussels, and now also online.

Scaling up engagement and dialogue – the power of facilitation and communications in partnership

Scaling up engagement and dialogue - the power of facilitation and communications in partnershipFree facilitation webinar hosted by IAF

1.30-3pm UK time, Wednesday 16 December 2020

Join us in exploring the ladder of engagement, and how we can climb it with those that we work with. Share your experience in changing the conversation, at scale, so we can all become better at it.

In this 90-minute workshop we’ll explore together how the roles, skills and tools of the facilitation and communications professions can complement each other, and help us to scale up engagement and dialogue for positive social change.

We’ll draw on some insights of previous work on the power of partnership between facilitation and communication, and we’ll apply some of the tools of the two professions to generate new insights together.

Join usregister now with IAF!


It is two years ago already that I blogged that I was working with Michael Ambjorn of AlignYourOrg on a book project, as part of a wider team of expert facilitators from around the world. The book aims to showcase the power of facilitation in various fields and contexts, and the shorthand for the project is #FacPower – now at https://facpower.org/

We are now eagerly anticipating publication of the book this month, we hope!  Watch this space…

Our chapter focuses on the intersect between communication and facilitation, and exploring the power of applying facilitation and communications in partnership. We share stories of how we’ve used some of their complementing (and contrasting) professional competencies, and the professional frameworks available. 

We are grateful to all those who contributed to the chapter, including those who participated in our previous free facilitation webinar back in February 2019 – and to Narsi (V Narasimhan) of IAF India, host of the IAF global webinar series, for the invitation to lead a webinar. 

This session was originally proposed and accepted as a face-to-face conference workshop for the IAF Global Summit to have been held in Stockholm in October of this year, so we are also grateful to have the opportunity to share it now online.

Join usregister now with IAF!


Martin GilbraithMartin Gilbraith CPF|M, London

I work as a facilitator, trainer and consultant. What drives me is my passion and commitment to make a positive difference in the world, and to support and enable others to do so as well. I believe that facilitation and facilitative leadership will be key to achieving a just and sustainable world for all. I am a IAF Certified Professional Facilitator | Master (CPF|M), an ICA Certified ToP Facilitator (CTF) and experienced lead trainer and licensed provider of ‘ICA’s ‘ToP’ facilitation training. I have been a facilitator and trainer since 1986 and I have been providing facilitation, training and consulting professionally to clients since 1997. I began my career in grassroots community development work in India, Africa and the Middle East, after awakening to my own passion and commitment as an international volunteer. Since 1997 I have worked with a wide range of clients in the UK and overseas, and since 2012 online.

Michael AmbjornMichael Ambjorn, Copenhagen

20+ years of leading people. I’ve run organisations, chaired boards and developed changemakers. As a mentor I provide 1:1 advice to Chairs, Chief Execs and senior leaders – and the next generation of changemakers – with a particular focus on strategy, change and turnarounds. I’m particularly interested in how strategic alignment can focus people – and enable sustainable growth and renewal. And I am a committed espresso drinker. I also run an accelerator based on Urbantech – and I am a past chair of the International Association of Business Communicators.


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite also for my regularly scheduled ToP facilitation training courses in London and Brussels, and now also online.

How to Facilitate LEGO Serious Play Online – #FacWeek Foreword

How to Facilitate LEGO® Serious Play® Online

Welcome to International Facilitation Week 2020, starting today! #FacWeek

This year I am pleased to join with Sean Blair CPF in launching his new book, for which I am pleased to have contributed the Foreword, below.

Join Sean and me if you can at this year’s online IAF England & Wales Annual Conference, in which he will be leading a session The story of how LEGO® Serious Play®, a face-to-face method went #Online and I shall be co-hosting this month’s UK & Ireland facilitators virtual coffee meetup #IAFmeetup – all welcome!

Also this week, on Thursday I shall be leading Facilitation Competencies for Agilists with fellow ICA:UK ToP trainer Megan Evans part of Agile Tour London 2020.  And of course I shall be tweeting @FacWeek!

How will you celebrate and promote the power of facilitation this year? Check out the global schedule of events at www.facweek.org, and you will not be left short of ideas!


I started out as a facilitator in 1986, with my first training in the ICA ‘Technology of Participation’ (ToP) methodology that has been my facilitation speciality ever since.

I have been providing facilitation and facilitation training professionally to a wide range of clients since 1997, became a Certified™ Professional Facilitator (CPF) of the International Association of Facilitators in 2008 and was inducted into the IAF Hall of Fame in 2014, then became CPF | Master this year in 2020.

All of this time I have worked remotely, in and with geographically distributed groups, as well as face-to-face. I have been using online technology in this work for as long as it has been available.

I have never sought to make online facilitation a particular speciality, however – until now, of course. I have not made LEGO® Serious Play® a speciality either, in spite of having enjoyed a long and distinguished early childhood career in LEGO®!

I believe that a facilitator is first a facilitator, and only second an online facilitator or a LEGO Serious Play facilitator. I believe that the keys to mastering facilitation lie in the values and the stance of the facilitator, the competencies and the disciplines, rather than the space or the platform, the methods or the tools.

Nevertheless, I am excited to commend to you this book ‘How To Facilitate Meetings & Workshops Using The LEGO® Serious Play® Method Online’. Here are three reasons why.

I know Sean, and that he is a competent, experienced and accomplished facilitator. Questions are the primary tool of every facilitator, and I know that he asks good questions and that he asks them well. In an early meetup of IAF England & Wales, in London in perhaps 2013, he posed the question: “Is there such a thing as a universal principle of facilitation?”

It didn’t take me long to think and respond that, in my own facilitation at least, there is certainly something approaching that – the ‘ORID’ model underlies of the ToP Focused Conversation method and the ToP methodology as a whole.

I know that Sean has since integrated this approach in his practice, and in his previous book ‘Mastering The LEGO Serious Play Method’. I was sufficiently inspired by the metaphor of ORID as a universal principle that I blogged about it then and have used it in my training ever since.

Many facilitators have rapidly developed a speciality in working online this year, as Sean and I have as well. Some have done so more quickly and easily than others, and some with greater enthusiasm. Most, in my experience, have had reservations about some of the very real limitations of online facilitation. Only recently I think more of us are becoming belatedly more aware of some equally real limitations of face-to-face, and some real advantages of working online.

So, it is not only LEGO Serious Play practitioners that might take heart and find inspiration in the many innovations that Sean shares in this book. There is much here for all of us to learn from – not least, the rigour and creativity with which he has designed ‘a digital process that uses bricks’ [substitute your preferred tool or method here] ‘rather than an analogue process poorly rendered online’.

I’ve heard it said that, in online facilitation, every participant brings their share of the meeting room with them. This is a challenge for LEGO Serious Play practitioners perhaps more than most, and one to which this book rises admirably.

As Sean makes clear in his Guiding Principles, success in achieving outcomes rather than just engagement through facilitation comes largely from the planning and preparation, and from the capacity to divert nimbly from the plan when the moment requires improvisation.

All of this can be considerably more complex and difficult online than face-to-face. So, if this is what can be done with LEGO Serious Play, think what else can be possible online!

Finally, we are in the midst of a climate emergency, as well as a public health emergency. I believe that the two are not unrelated, and that they demand new ways of connecting, communicating and collaborating that are less carbon intensive as well as more COVID-19 secure, and that are more creative, compassionate and empowering as well. I believe that facilitation has a central role to play on the latter, with bricks as well as without, and that designing and delivering facilitation well online must play a part on the former.

I have witnessed an extraordinary flourishing of creativity and innovation among facilitators in response to the pandemic and lockdown of recent months, and an extraordinary generosity of sharing of it as well – largely, of course, online.

I am delighted to see this valuable and timely new book enter the fray, and just in time for International Facilitation Week! I am proud to be able to welcome you to it, and grateful to Sean for sharing it.

Buy the book, online of course, from Serious Work.


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.