Scaling up engagement and dialogue – IAF webinar recording & outputs

Scaling up engagement and dialogue - the power of facilitation and communications in partnership

Thank you again to the 100 or so who attended this session yesterday, and especially to IAF for the invitation and to Michael Ambjorn of AlignYourOrg for co-hosting with me.

In this session we explored the ladder of engagement, and how we can climb it with those that we work with. We invited you to share your experience in changing the conversation, at scale, so we can all become better at it.  We explored together how the roles, skills and tools of the facilitation and communications professions can complement each other, and help us to scale up engagement and dialogue for positive social change.

We drew on some insights of previous work on the power of partnership between facilitation and communication, including research for our chapter in the forthcoming book the Power of Facilitation #FacPower.

We applied some of the tools of the two professions to generate new insights together, including four external digital tools in addition to zoom – Google Docs, Easyretro, Flinga and Mentimeter.


The slides, recording and other session outputs follow here:

Contact details and zoom chat have been shared by email with participants only – if you have not received yours, please contact me.


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite also for my regularly scheduled ToP facilitation training courses in London and Brussels, and now also online.

Scaling up engagement and dialogue – the power of facilitation and communications in partnership

Scaling up engagement and dialogue - the power of facilitation and communications in partnershipFree facilitation webinar hosted by IAF

1.30-3pm UK time, Wednesday 16 December 2020

Join us in exploring the ladder of engagement, and how we can climb it with those that we work with. Share your experience in changing the conversation, at scale, so we can all become better at it.

In this 90-minute workshop we’ll explore together how the roles, skills and tools of the facilitation and communications professions can complement each other, and help us to scale up engagement and dialogue for positive social change.

We’ll draw on some insights of previous work on the power of partnership between facilitation and communication, and we’ll apply some of the tools of the two professions to generate new insights together.

Join usregister now with IAF!


It is two years ago already that I blogged that I was working with Michael Ambjorn of AlignYourOrg on a book project, as part of a wider team of expert facilitators from around the world. The book aims to showcase the power of facilitation in various fields and contexts, and the shorthand for the project is #FacPower – now at https://facpower.org/

We are now eagerly anticipating publication of the book this month, we hope!  Watch this space…

Our chapter focuses on the intersect between communication and facilitation, and exploring the power of applying facilitation and communications in partnership. We share stories of how we’ve used some of their complementing (and contrasting) professional competencies, and the professional frameworks available. 

We are grateful to all those who contributed to the chapter, including those who participated in our previous free facilitation webinar back in February 2019 – and to Narsi (V Narasimhan) of IAF India, host of the IAF global webinar series, for the invitation to lead a webinar. 

This session was originally proposed and accepted as a face-to-face conference workshop for the IAF Global Summit to have been held in Stockholm in October of this year, so we are also grateful to have the opportunity to share it now online.

Join usregister now with IAF!


Martin GilbraithMartin Gilbraith CPF|M, London

I work as a facilitator, trainer and consultant. What drives me is my passion and commitment to make a positive difference in the world, and to support and enable others to do so as well. I believe that facilitation and facilitative leadership will be key to achieving a just and sustainable world for all. I am a IAF Certified Professional Facilitator | Master (CPF|M), an ICA Certified ToP Facilitator (CTF) and experienced lead trainer and licensed provider of ‘ICA’s ‘ToP’ facilitation training. I have been a facilitator and trainer since 1986 and I have been providing facilitation, training and consulting professionally to clients since 1997. I began my career in grassroots community development work in India, Africa and the Middle East, after awakening to my own passion and commitment as an international volunteer. Since 1997 I have worked with a wide range of clients in the UK and overseas, and since 2012 online.

Michael AmbjornMichael Ambjorn, Copenhagen

20+ years of leading people. I’ve run organisations, chaired boards and developed changemakers. As a mentor I provide 1:1 advice to Chairs, Chief Execs and senior leaders – and the next generation of changemakers – with a particular focus on strategy, change and turnarounds. I’m particularly interested in how strategic alignment can focus people – and enable sustainable growth and renewal. And I am a committed espresso drinker. I also run an accelerator based on Urbantech – and I am a past chair of the International Association of Business Communicators.


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite also for my regularly scheduled ToP facilitation training courses in London and Brussels, and now also online.

Another year in freelance facilitation, and how it turned out!

Introduction to Facilitation Online

Since I posted Reflecting on another year of freelance facilitation a year ago, last August, our lives and work have changed radically for many of us. I mentioned then that I would be taking ‘something of a sabbatical’ from October to March in Sitges, in Spain. As it turned out, that was cut short by less than three weeks by my early return to London due to COVID19.

I Declare A Climate EmergencyI reflected in Sitges in January on What can I do about climate change, personally and as a facilitator?. I concluded, among other things, that I would seek to travel less, and work more online. That has worked out well so far!

In the year to June 2020 I delivered 25 contracts for 19 clients in 5 countries and online – that compares with 25 for 14 in 7 countries & online the year before. So, the same number of contracts for a few more clients in a few less countries.

Of those 25 contracts last year 7 were facilitated processes (14 the year before), 16 were facilitation training courses (14) and 2 were largely consulting (0). They involved 14 face-to-face and one ‘hybrid’ event (31 f2f), and 16 wholly virtual sessions or series of sessions (1). I spent 28 nights away on business, 4 in the UK and 24 abroad, compared with 14+33=47 last year.

So, half as much face-to-face and half as much facilitation, and considerably more training and consulting – plus 16 times as many virtual events (admittedly many were smaller) and 40% fewer nights away on business.

The fall in face-to-face work and nights away certainly comes as no surprise. One virtual and 10 face-to-face contracts were in the 3 months before Sitges, and 2 virtual and 5 face-to-face contracts were in the almost 6 months there. Since then I have canceled all 14 of my face-to-face public courses for 2020, and four in-house contracts were either canceled or delivered online.  Prior to a very welcome holiday in Wales these past two weeks, I had had no nights away at all since returning and entering lockdown early on 12 March. Until the end of June I had not traveled more than a few miles by foot or bicycle. I am grateful that plenty of online work has come my way to take to take up the slack, and interested that that has involved a significant rise in training and consulting.

ICA:UK AGM, December 2000 at Wick Court CentreMy online work did not just start with COVID19, however.  With the Wikimedia Foundation last July on behalf of ICA:UK, I provided virtual co-facilitation for remote participants in a 3-day meeting of a strategy working group of around 12 in Utrecht. With AEIDL in December, I designed and facilitated a 2-day ‘hybrid’ team planning meeting involving around 15 participants in Brussels and another 5 online. In February from Sitges I produced a pair of online facilitation training sessions with Extinction Rebellion, on behalf of Orla Cronin Research. In fact I have been facilitating and training online for clients since at least since 2012, and otherwise also since long before – as I recalled in May, in From the Archive: a 2001 online Focused Conversation on ICA:UK values. So I have been fortunate to be in a position to respond quickly to the sudden increase in demand for everything online. That response has included adding new modules on virtual facilitation to my training offer since March, namely Introduction to Facilitation Online and Facilitating Virtual Events I Online.

What else has changed for me, in response to the rise in online working, is much more co-facilitation and producing and much more sub-contracting and partnership working. Existing partners with whom I have collaborated a great deal more, in recent months especially, include ICA Associates Inc., ICA:UK and Orla Cronin Research. New partners that I have been pleased to have the opportunity to work with as well this year include Kumquat Consult and Rees McCann.

My nature of my clients has changed considerably less this past year than the nature of my work with them. Returning clients in the past year have included Amnesty International, Greater Cambridge Partnership, Interact EU, Personal Image, PICUM and of course ICA:UK. New clients have included  AEIDLThe BrookeEMCDDA, Extinction Rebellion, ILGA EuropeNCVO, Southern Hemisphere and the Wikimedia Foundation.  So, still UK charities and international NGOs, plus European agencies and contractors, NGO networks, Associations and a few others. Also this year I have worked (both online and face-to-face) with colleagues of IAF chapters in Australia, Italy, Portugal, Romania, Spain and Turkey.

Photo by Mikael Kristenson https://unsplash.com/photos/3aVlWP-7bg8

After a considerable pause in my long-standing series of Free facilitation webinars, before and during my time in Sitges, the onset of lockdown from March proved a timely opportunity to convene some online sessions to demonstrate something of virtual facilitation while exploring issues around the new online working. Several of these were scheduled in partnership with ICA:UK as part of its Online Focused Conversation Series: Taking time to connect, learn and reflect. Topics included Promoting inclusion in online facilitation, Taking your event online: what could possibly go wrong?, How engaging can your online session be?, When is online better than face-to-face? and Exploring Facilitation Competencies. Three of these attracted more than 100 participants, one as many as 250, and they all generated a wealth of insight and very positive feedback.

thumbnailMy role as Chair of IAF England & Wales again accounted for most of my volunteer time this year. Our 2-day Annual Conference in October, the Power and Practice of Facilitation, attracted over 100 participants from across the country and beyond. In December another three Board members were elected, bringing our number to nine, and we held our first online Annual Members meeting.  A dozen of our wider Leadership Team of 28 met overnight for the first time for our annual planning and team-building gathering, in January in Birmingham. That led to the development of IAF E&W Hubs and Guardrails for Buddying, among other new developments. Our #IAFpodcast has now reached over 20 episodes – including, with my own involvement, on The importance of values in facilitation and Facilitation in different languages. Since we announced in early April that all our local meetups around the country would be meeting online until further notice, we have seen an extraordinary flowering of peer support and learning opportunities among IAF facilitators and friends – including much learning and sharing on online facilitation, of course.

In my own professional development this year, my fourth 4-yearly CPF assessment submission Evidencing facilitation competencies led to my being awarded the new CPF | Master designation in April. I embarked on a new mentoring relationship with my second mentee through the IAF Mentoring Programme.  My session proposal with Michael Ambjorn of AlignYourOrg for the IAF Gobal Summit in Stockholm this October 2020 was accepted, but then of course the summit was canceled due to COVID19. We established a simple website and social media channels for the Power of Facilitation book project for which we have co-authored a chapter, on which our Summit session was to have been based. We are hopeful that the book will nevertheless be published in time to launch during this year’s International Facilitation Week in October, albeit not in Stockholm.

I continued to participate in the ICA:UK ToP trainers’ network and to serve as volunteer webmaster for ICA International, and I attended this year’s ICA Europe regional gathering in Vienna in November.

So, what else of the sabbatical in Sitges? I did certainly enjoy a little less busyness, and a little more sunshine. I was indeed able to advance my Spanish skills somewhat, with the aid of several weeks of intensive classes and some practice – including on occasion with IAF Spain. I did also find some time reflect, write and learn, and to look ahead to my next seven years of freelance facilitation – not least on What can I do about climate change, personally and as a facilitator?.

I shall certainly continue to travel less and work more online than I did prior to last October, that much is clear.  What interests me more, now, is when I shall again travel or work face-to-face at all, and how much. I realised just how unenthusiastic I am about returning to face to face facilitation already when I recommended others for two client opportunities last week that normally I would have been very pleased to accept myself.  For more on how that turns out, watch this space…

Thank you for following!


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite also for my regularly scheduled ToP facilitation training courses in London and Brussels, and now also online.

The Power of Facilitation and Communication in partnership – your insights!

Free facilitation webinar - the Power of Facilitation and Communication in partnership #FacPower #ETF20Thank you again to everyone who participated in this week’s free facilitation webinar The Power of Facilitation and Communication in partnership – here below you will find the session recording, presentation slides and other resources shared.

If you did not attend, and even if you did, please do share something of your own experience and insights in a comment below:

  • Where & how have you used facilitation & communication skills and tools in partnership with each other?
  • What stories, examples or references can you share to illustrate how facilitation and communications competencies (and facilitators and communicators themselves) can support and add value to each each other?

All those who registered for the session will receive the final draft of our book chapter by email next month with an invitation to share any further feedback or input before publication – please contact me to let me know if you would like to be added to that list, or removed from it.  Of course, we will be please to credit you for any contribution that we use in the chapter – thank you!


In this session we explored the intersect between communication and facilitation, and the power of applying the professional skills and tools of facilitation and communication in partnership with each other.

I was joined for this session by Michael Ambjorn of AlignYourOrg; and again by Sunny Walker of the Virtual Facilitation Collaborative.

Michael and I are currently working on this theme to draft a chapter for a forthcoming book that aims to showcase the power of facilitation in various fields and contexts. The shorthand for the book project is #FacPower, and chapters are being authored and illustrated by a global team of expert facilitators and visual practitioners from all around the world.

We have been exploring this intersect between facilitation and communication, and working to build bridges and promote learning & collaboration between the two professions and their professional associations, since around 2013 – when I had just completed a term as Chair of the International Association of Facilitators (IAF) and Michael was just embarking on a term as Chair of the International Association of Business Communicators (IABC). We were joined by members of both associations and both professions, and others.

We shared insights and stories from our own experience and others, from both professions, on how facilitation and communications competencies (and facilitators and communicators themselves) can support and add value to each each other. Just one such example that we drew on (which won awards from both IABC and IAF) is #ETF20.

We invited you to share your own reflections, insights and stories as well – for you to learn from each other during the session, and perhaps also (with permission and attribution) to contribute to the chapter and help to bring it to life.

We also sought to demonstrate what we are talking about, through co-creating with you a highly engaging and interactive online session – the power of facilitation and communication in partnership!

The session, like the chapter, drew on IABC’s Global Standard of the Communications Profession and IAF’s Core Facilitation Competencies.

Session materials & additional resources shared include:


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Free facilitation webinar – the Power of Facilitation and Communication in partnership

Free facilitation webinar - the Power of Facilitation and Communication in partnership #FacPower #ETF20

Are you interested to learn more about facilitation, and ICA’s Technology of Participation (ToP) in particular – in a free, one-hour, interactive online session that offers an experience of virtual facilitation as well? Register now on Eventbrite for this latest addition to my series of free facilitation webinars.


The Power of Facilitation and Communication in partnership

Tuesday 26 February 2019, 15.00 UK time 

In this session we will explore the intersect between communication and facilitation, and the power of applying the professional skills and tools of facilitation and communication in partnership with each other.

I shall be joined for this session by Michael Ambjorn of AlignYourOrg; and again by Sunny Walker of the Virtual Facilitation Collaborative.

Michael and I are currently working on this theme to draft a chapter for a forthcoming book that aims to showcase the power of facilitation in various fields and contexts. The shorthand for the book project is #FacPower, and chapters are being authored and illustrated by a global team of expert facilitators and visual practitioners from all around the world.

We have been exploring this intersect between facilitation and communication, and working to build bridges and promote learning & collaboration between the two professions and their professional associations, since around 2013 – when I had just completed a term as Chair of the International Association of Facilitators (IAF) and Michael was just embarking on a term as Chair of the International Association of Business Communicators (IABC). We encourage members of both associations and and both professions, and others, to join us – all welcome!

We will share insights and stories from our own experience and others, from both professions, on how facilitation and communications competencies (and facilitators and communicators themselves) can support and add value to each each other. Just one such example that we’ll be drawing on (which won awards from both IABC and IAF) is #ETF20.

We will invite you to share your own reflections, insights and stories as well – for you to learn from each other during the session, and perhaps also (with permission and attribution) to contribute to the chapter and help to bring it to life.

We will also seek to demonstrate what we are talking about, through co-creating with you a highly engaging and interactive online session – the power of facilitation and communication in partnership!

The session, like the chapter, will draw on IABC’s Global Standard of the Communications Profession and IAF’s Core Facilitation Competencies.


Each session in this series is hosted in Adobe Connect for a highly interactive learning experience. Each topic is addressed by a short case study or other presentation, with links to further online material for later reference. In the sessions we apply tools and techniques of virtual facilitation to help participants to engage with the material and the presenter, and with their own and each other’s experience on the topic. A short technical orientation directly before the session introduces the features of the virtual meeting room, and the tools to be used. A brief closing reflection at the end of the session invites reflection and learning on the facilitation process and virtual tools, as well as on the content of the session

Register now on Eventbrite.


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

The power facilitation and communications in partnership

#ETF20 - celebrating 20 years with the European Training FoundationI am working with Michael Ambjorn of AlignYourOrg on a book project, as part of a wider team of expert facilitators from around the world. The shorthand for the project is #FacPower and each chapter of the book will have a different focus. In combination the aim is to show the power of facilitation in various fields and contexts.

In our chapter we’ll be focusing on the intersect between communication and facilitation, and exploring the power of applying facilitation and communications in partnership. We will be sharing stories of how we’ve used some of their complementing (and contrasting) professional competencies, and the professional frameworks available.

To help organise this we’ll use a framework from the field of communications: The Global Standard of the Communications Profession. It covers:

  • Ethics
  • Consistency
  • Context
  • Analysis
  • Strategy
  • Engagement

We want to bring these to life – and we’ll be asking the global facilitation and comms communities to add ideas, and share their own stories.

Ultimately the aim is to help you deliver award-winning work. Work with an impact that stands the test of time. Work that matters.

Here’s just one such example we’ll be drawing on (which won awards from both IABC and IAF) – #ETF20.  Please go ahead and share your own ideas, stories and links in a comment below, or online with the hashtag #FacPower!

See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Leading the Big Conversation at #IAFEMENA17 in Paris

Join Mike Pounsford and me for our session at the upcoming 2017 IAF EMENA conference Boosting positive change – the power of facilitation, October 13-15 in Paris! Our session Leading the Big Conversation will be on the Saturday afternoon from 2pm.

This facilitated workshop will illustrate the Big Conversation process, and help you to explore your future using visuals and conversations. The Big Conversation supports the implementation of change by enabling teams to understand strategic goals and translate them to local actions. It uses visual approaches that are memorable, accessible and relevant. The workshop will be experiential, and illustrate this approach using insights and ideas generated by participants thinking about their own futures.

Like me, Mike is an IAF Certified Professional Facilitator and an enthusiastic user of ICA’s Technology of Participation. He is also President of IABC UK, the UK chapter of the International Association of Business Communicators. For more on our efforts to promote mutual learning and collaboration between facilitators and communicators and partnership between IAF and IABC, and on my session at the recent IABC Europe MENA conference in London, see Facilitating transformation: reviewing the past to prepare for the future at #EuroComm17.

See also Facilitation and Communication to lead ‘The Big Conversation’: Digital Transformation.

Register now to join us! I understand that IABC members are welcome to register for the conference at IAF member rates.


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.