New: ICA:UK ToP facilitation training in London, Brussels and Sitges, Barcelona in 2026

Welcome to September, with a 10% discount on any of my 2025 & 2026 courses by registering before Tuesday 30 with the promo code SeptemberSale!


I am pleased to announce my new 2026 schedule of public ICA:UK ToP facilitation training courses in London and Brussels, and this year also in the beautiful and historic resort town of Sitges, just down the coast from Barcelona, in March and October. Why not plan to stay for the weekend, and book yourself some early spring sunshine now?

Twelve new courses now scheduled for 2026 include, again:

  • Group Facilitation Methodsintroducing the foundations of the ToP approach, two powerful techniques for structuring effective conversations and building group consensus – 2 days, in London, Brussels & Sitges
  • Action Planningparticipatory planning for short-term projects and events – 1 day, in London & Brussels
  • Participatory Strategic Planningbringing people together to create strategies for action – 2 days, in London & Brussels

A few places are still available also on my remaining 2025 courses:

ICA’s ToP training was ranked as the second most popular facilitation training globally in the SessionLab 2025 State of Facilitation report.

Register now for public courses in Eventbrite

Register now in Eventbrite for any of my upcoming 2025 & 2026 public courses in London, Brussels & Sitges.

Enjoy a 10% discount on any course by registering with the promo code SeptemberSale by Monday 30 September.

For additional courses offered by fellow ICA:UK Associates, see the full ICA:UK public course schedule.



See also about me, how I work, who I work with and recommendations & case studies, and please contact me about how we might work together.

ToP masterclass: Facilitating dialogue, learning, consensus & change at #Facilitate2025

I am excited to be offering pre-conference training again this year in conjunction with the UK’s premier facilitation learning event, the IAF England & Wales annual Annual Conference Facilitate2025, held Friday 25 and Saturday 26 April in Birmingham.

Facilitate2025 is an opportunity for facilitators to come together to share, learn and develop understanding, skills and practice. Everyone interested in facilitation is welcome, whether you are brand new to this work or have been doing it for years, whether you work in-house or externally and whether you facilitate some or all of the time.  As part of the 2025 programme there will be a thread on anti-racism and what this means for us as facilitators.

There will be a number of facilitation training courses being offered in the same training venue the day before the conference, at an additional cost. You can check them out and find the booking links here.

My own pre-conference training is the ToP masterclass: Facilitating dialogue, learning, consensus & changeintroducing ICA’s Technology of Participation (ToP), transformational tools for dialogue, learning, consensus & change – Thursday 24 April.

This one-day master-class is suitable for all those who want to be able to involve people more effectively in dialogue, learning, consensus & change, including team leaders and managers within organisations, those working with Boards, management teams, partnerships and external stakeholders, youth and community workers and independent facilitators. The course has no pre-requisite.

This course will introduce two foundational methods of ICA’s ‘Technology of Participation’ (ToP) methodology, and two that adapt and apply these foundations to strategic review, planning and change:

  • ToP Focused Conversation provides a structured, four-level process for effective communication which ensures that everyone in a group has the opportunity to participate
  • ToP Consensus Workshop is a five stage process that enables a facilitator to draw out and weave together everybody’s wisdom into a clear and practical consensus
  • ToP Historical Scan (or ‘Wall of Wonder) is a powerful tool to enable a group to share and learn from their varied perspectives of a journey through history, and in context, to review the past in order to prepare for the future
  • ToP Participatory Strategic Planning is a structured long-range planning process which incorporates ToP Consensus Workshop for building consensus, ToP Focused Conversation for effective group communication, and an implementation process for turning ideas into productive action and concrete accomplishments.

Register now for public courses in Eventbrite

Register now in Eventbrite for this and other upcoming public courses in London, Brussels & elsewhere – scroll down for dates & locations.

Discounts: IAF members enjoy a special 10% discount – see Exclusive Offers for IAF Members.  Conference attendees enjoy a 25% discount (IAF members and non-members).

For additional courses offered by fellow ICA:UK Associates, see the full ICA:UK public course schedule.


See also about me, how I work, who I work with and recommendations & case studies, and please contact me about how we might work together.

How to Facilitate LEGO Serious Play Online – #FacWeek Foreword

How to Facilitate LEGO® Serious Play® Online

Welcome to International Facilitation Week 2020, starting today! #FacWeek

This year I am pleased to join with Sean Blair CPF in launching his new book, for which I am pleased to have contributed the Foreword, below.

Join Sean and me if you can at this year’s online IAF England & Wales Annual Conference, in which he will be leading a session The story of how LEGO® Serious Play®, a face-to-face method went #Online and I shall be co-hosting this month’s UK & Ireland facilitators virtual coffee meetup #IAFmeetup – all welcome!

Also this week, on Thursday I shall be leading Facilitation Competencies for Agilists with fellow ICA:UK ToP trainer Megan Evans part of Agile Tour London 2020.  And of course I shall be tweeting @FacWeek!

How will you celebrate and promote the power of facilitation this year? Check out the global schedule of events at www.facweek.org, and you will not be left short of ideas!


I started out as a facilitator in 1986, with my first training in the ICA ‘Technology of Participation’ (ToP) methodology that has been my facilitation speciality ever since.

I have been providing facilitation and facilitation training professionally to a wide range of clients since 1997, became a Certified™ Professional Facilitator (CPF) of the International Association of Facilitators in 2008 and was inducted into the IAF Hall of Fame in 2014, then became CPF | Master this year in 2020.

All of this time I have worked remotely, in and with geographically distributed groups, as well as face-to-face. I have been using online technology in this work for as long as it has been available.

I have never sought to make online facilitation a particular speciality, however – until now, of course. I have not made LEGO® Serious Play® a speciality either, in spite of having enjoyed a long and distinguished early childhood career in LEGO®!

I believe that a facilitator is first a facilitator, and only second an online facilitator or a LEGO Serious Play facilitator. I believe that the keys to mastering facilitation lie in the values and the stance of the facilitator, the competencies and the disciplines, rather than the space or the platform, the methods or the tools.

Nevertheless, I am excited to commend to you this book ‘How To Facilitate Meetings & Workshops Using The LEGO® Serious Play® Method Online’. Here are three reasons why.

I know Sean, and that he is a competent, experienced and accomplished facilitator. Questions are the primary tool of every facilitator, and I know that he asks good questions and that he asks them well. In an early meetup of IAF England & Wales, in London in perhaps 2013, he posed the question: “Is there such a thing as a universal principle of facilitation?”

It didn’t take me long to think and respond that, in my own facilitation at least, there is certainly something approaching that – the ‘ORID’ model underlies of the ToP Focused Conversation method and the ToP methodology as a whole.

I know that Sean has since integrated this approach in his practice, and in his previous book ‘Mastering The LEGO Serious Play Method’. I was sufficiently inspired by the metaphor of ORID as a universal principle that I blogged about it then and have used it in my training ever since.

Many facilitators have rapidly developed a speciality in working online this year, as Sean and I have as well. Some have done so more quickly and easily than others, and some with greater enthusiasm. Most, in my experience, have had reservations about some of the very real limitations of online facilitation. Only recently I think more of us are becoming belatedly more aware of some equally real limitations of face-to-face, and some real advantages of working online.

So, it is not only LEGO Serious Play practitioners that might take heart and find inspiration in the many innovations that Sean shares in this book. There is much here for all of us to learn from – not least, the rigour and creativity with which he has designed ‘a digital process that uses bricks’ [substitute your preferred tool or method here] ‘rather than an analogue process poorly rendered online’.

I’ve heard it said that, in online facilitation, every participant brings their share of the meeting room with them. This is a challenge for LEGO Serious Play practitioners perhaps more than most, and one to which this book rises admirably.

As Sean makes clear in his Guiding Principles, success in achieving outcomes rather than just engagement through facilitation comes largely from the planning and preparation, and from the capacity to divert nimbly from the plan when the moment requires improvisation.

All of this can be considerably more complex and difficult online than face-to-face. So, if this is what can be done with LEGO Serious Play, think what else can be possible online!

Finally, we are in the midst of a climate emergency, as well as a public health emergency. I believe that the two are not unrelated, and that they demand new ways of connecting, communicating and collaborating that are less carbon intensive as well as more COVID-19 secure, and that are more creative, compassionate and empowering as well. I believe that facilitation has a central role to play on the latter, with bricks as well as without, and that designing and delivering facilitation well online must play a part on the former.

I have witnessed an extraordinary flourishing of creativity and innovation among facilitators in response to the pandemic and lockdown of recent months, and an extraordinary generosity of sharing of it as well – largely, of course, online.

I am delighted to see this valuable and timely new book enter the fray, and just in time for International Facilitation Week! I am proud to be able to welcome you to it, and grateful to Sean for sharing it.

Buy the book, online of course, from Serious Work.


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.