Facilitator neutrality in the context of war and oppression #StandWithUkraine

Ukraine anti-war protest, 6 March 2022 in London

“We will remember not the words of our enemies, but the silence of our friends” – Olga Gulaya, facilitator – Kyiv, 6 March 2022.

Better to light a candle than curse the darkness – Amnesty International

The supposed ‘neutrality’ of the facilitator has been something of a bone of contention among facilitators for as long as I can remember. Perhaps because of that contention, the word neutrality does not appear in the Statement of Values and Code of Ethics that all IAF members are required to support, although it does appear in the Core Competencies that all IAF Certified Professional Facilitators are required to demonstrate and evidence.

IAF Statement of Values

As group facilitators, we believe in the inherent value of the individual and the collective wisdom of the group. We strive to help the group make the best use of the contributions of each of its members. We set aside our personal opinions and support the group’s right to make its own choices. We believe that collaborative and cooperative interaction builds consensus and produces meaningful outcomes. We value professional collaboration to improve our profession.

F3. Trust group potential and model neutrality

  • Honour the wisdom of the group
  • Encourage trust in the capacity and experience of others
  • Vigilant to minimise influence on group outcomes
  • Maintain an objective, non-defensive, non-judgmental stance

What I think is apparent, notwithstanding competence F3, is that facilitation is not a neutral practice or profession at all. It is not neutral to support some values over others, or some competencies over others. It is not neutral to advocate for facilitation to be “used throughout the world to address the challenges faced by people in their groups, organizations and communities” as the IAF Vision does.

While we “set aside our personal opinions and support the group’s right to make its own choices“, and while “we are vigilant to minimize our influence on group outcomes” and “maintain an objective, non-defensive, non-judgmental stance“, we “believe in the inherent value of the individual and the collective wisdom of the group“, we “do not impose anything that risks the welfare and dignity of the participants” and we “strive to engender an environment of respect and safety where all participants trust that they can speak freely and where individual boundaries are honoured“.

While we must strive to ‘model neutrality’ in respect of the content of the group’s work, in order to be effective in our role as facilitator, we need not and perhaps cannot be neutral to it. We cannot and must not be neutral to the group’s process. We must demonstrate and advocate for respect, equity and inclusion, for dialogue and consensus.

To demonstrate and advocate for the values and competencies that we believe are needed to improve group effectiveness and to address the challenges faced by people around the world, we must stand up for them and we must be seen and heard to stand up for them. That must mean also standing up against those systems and structures of power, discrimination and oppression, violence and war, that deny the inherent value of the individual and the collective wisdom of the group, that risk people’s welfare and dignity and that obstruct or destroy an environment of respect and safety.

As I wrote last September in Reflecting on a year of freelance facilitation online, and looking ahead, “I have been challenged by the Black Lives Matter movement and other recent manifestations and responses to systemic injustice and oppression, and by clients who have been similarly challenged, to reflect on how I might ensure that my own practice is more effectively and explicitly anti-racist, feminist and anti-oppressive, and to commit to working on that.“. That work has already included joining the excellent Feminist Leadership Programme of We Are Feminist Leaders and seeking to ally with others by offering Free facilitation coaching.

More recently I have been shocked and appalled by the unfolding Russian invasion of Ukraine. I have been concerned for the safety and well-being of IAF and ICA colleagues that I have worked with in Ukraine, and more recently in Russia. I have been struggling to know how to respond, knowing that I cannot know what is needed and that anything that I do will not be enough.

I have been awed and inspired by much of the resolve, resistance, solidarity and leadership that I have seen in response to the war. I am grateful to those colleagues in Kyiv who have challenged me this week to realise that every show of support is valued, and that support that is unseen and unheard is no support at all. I am grateful also to those colleagues in Moscow who have shown support and resistance themselves.

ICAI Sunflowers

I am thankful that ICA colleagues are mobilizing together to show solidarity and support in Standing with the peoples of Ukraine, and that IAF colleagues too are making plans to do so.

Please do whatever little you can to add your support, and to show your support and solidarity. #StandWithUkraine️



See also about me, how I work, who I work with and recommendations & case studies, and please contact me about how we might work together.

Exploring Facilitation Competencies with IAF Romania – free facilitation webinar

What skills, knowledge, and behaviours must facilitators have in order to be successful facilitating in a wide variety of environments? To what extent do these vary, if at all, when working online rather than face-to-face? What can we do, individually and together as peers, to develop our own facilitation competence?

Thank you again to IAF Romania for the invitation to lead yesterday’s online session Facilitation Competencies, to Bogdan Grigore in particular for also co-facilitating with me and of course to all those who attended and participated.

Here below you will find the session recording and other outputs.

The session was adapted from the format of the new ICA:UK Online Focused Conversation Series: Taking time to connect, learn and reflect.

The aim of all these sessions is for participants to connect, share and learn with others sharing their interest the topic, while experiencing ICA’s ToP Focused Conversation method. Each 60-minute session in Zoom consists of a facilitated conversation followed by a brief introduction to the method used.

In this session we used break-out groups and JamBoard to get acquainted with the IAF Core Facilitation Competencies and share experience of their application, both online and face-to-face. In plenary we reflected on the extent to which these competencies vary when working online rather than face-to-face, if at all. Participants also reflected on what they could do, individually and together as peers, to develop their own facilitation competence.

For more on ICA’s Technology of Participation and facilitation online, register now for these further upcoming training & learning sessions:

  • Free facilitation webinars – next up “How engaging can your online session be?” and “When is online better than face-to-face?”, both in June
  • Introduction to Facilitation OnlineIntroducing the role of the facilitator and the ToP approach, plus some key tips & tools, 2.5 hours, starting in June & July
  • Facilitating Virtual Events I Online – Learn and practice ways to make online events participatory, engaging and productive – a series of 6-7 x2 hour sessions, online
  • Group Facilitation Methods OnlineIntroducing the foundations of the ToP approach, two powerful techniques for structuring effective conversations and building group consensus – a series of 6 x2 hour sessions in June/July.

See also Brian Stanfield’s ‘Art of Focused Conversation: 100 Ways to Access Group Wisdom in the Workplace and Jo Nelson’s ‘The Art of Focused Conversation for Schools: Over 100 Ways to Guide Clear Thinking and Promote Learning‘.

For details of additional sessions with other ICA:UK lead ToP trainers, and to register for those, please see the ICA:UK Online Focused Conversation Series.



See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite also for my regularly scheduled ToP facilitation training courses in London and Brussels, and now also online.