Are you interested to meet or socialise with other GOC members online, from the comfort of your home?

Join our new Online group, Weekly Online Social and scheduled online events!

Probably like most members, I didn’t join the Gay Outdoors Club to attend online meetings – least of all to lead them. It turns out, however, that there is now an interest in connecting, meeting and socialising online, even among members of an outdoor club like GOC.

So, after managing GOC’s Twitter and Facebook feeds for a year or more, I have stepped up to launch and co-ordinate a new Online group as well. Initially at least, I am offering to support GOC’s 1,400+ members (assuming that not all will be interested!) to use Wonder and Zoom, in conjunction with Calendly, to connect and socialize informally and to schedule and host their own online meetings and events.

What follows is todays’ news post launching the new Online group, and the member-only page How to use Zoom and Wonder with member-only links and passwords omitted.


Join our new Online group, Weekly Online Social and scheduled online events!

Are you interested to meet or socialise with other GOC members online, from the comfort of your home?

Perhaps you don’t find it easy to join many of our outdoor events for one reason our another, or you’re interested to connect with members beyond those that you usually meet in person? Perhaps you are a co-ordinator of one of our other local or specialist groups and you are interested to host events online as well as outdoors, or to meet online to co-ordinate and plan your group and its outdoor events?

Since we first announced our new online meeting tools in a news post just before Christmas, members have taken the opportunity to mingle and socialize informally online with others from around the country and even to schedule and host their own online events for their own groups. There has been sufficient interest that we are now launching a new specialist Online group to co-ordinate and promote the new Weekly Online Social and scheduled online events.

Whatever your interest, and whatever your level of technical experience or expertise, please join us – you are welcome!

  • For further details of the group, the weekly Tuesday night social and other events, and how to join, please check out our new Online group page.
  • For further details of our new online meeting tools, available to all members and groups, check out our new member-only page How to use Zoom and Wonder.

I hope to see you online soon, if not also outdoors!

Martin Gilbraith, Online group co-ordinator.


Join our new Online group, Weekly Online Social and scheduled online events!

How to use Zoom and Wonder

Are you interested to network or meet with other GOC members, online from the comfort of your home?

Please join our new Online group to receive group updates of news and online events, however you don’t need to join the group to use new our online meeting tools – they are available for all membership:

  • Our Zoom meeting room is suitable for the kind of private online meeting that you might otherwise hold in a physical meeting room. It is accessible on a computer, tablet or smartphone via an app, or with more limited functionality via your browser or you can even dial-in by telephone. Scroll down for how to schedule a meeting in Zoom and invite other members, whether for GOC social or ‘business’ purposes.
  • Our Wonder networking space is suitable for the more fluid kind of online socialising that you might otherwise do at a GOC event outdoors, or in the pub or tea room afterwards. It is accessible on a computer via Google Chrome, Firefox or Microsoft Edge – sorry, not yet on a tablet or smartphone or via Safari or other browsers. Read on for how to meet, mingle and network freely with other members in Wonder.

Meet and mingle in Wonder – from 8pm every Tuesday, or whenever you please

Our Wonder space is open 24/7, and it is entirely free to GOC. You can meet others there by arrangement, or you can drop by to see if anyone is there – for our Weekly Online Social from 8pm every Tuesday, or whenever you please. You are welcome to use it any time, and for as long as you like.

Wonder can accommodate up to 1,500 at a time in self-organising ‘circles’ of up to 15 – like zoom breakout groups, but more fluid and more fun. You can lock your circle for a private meeting, or you can leave it open to allow others to join you. If you are curious to know more about Wonder, see this report from Tech Crunch.

To use Wonder for the first time, take a few minutes in advance to view the short video (here and below) and follow the steps access the space. There’s no need to create a new account or log-in, or to download or install new software. Your browser will remember your settings for your future visits, so you will only have to go through these steps once. You can view the same steps also in writing here, and you can find additional support at Wonder Help and Troubleshooting Guide.

To add an event in Wonder to the GOC events calendar for other members to join, just submit an event in the usual way. You don’t need to worry about whether anyone else will be using the space at the same time, because there is plenty of room for everyone. In the member-only information under ‘meeting point’, include a link to this page How to use Zoom and Wonder and the following link and password for direct access to our Wonder space:

  • To access our Wonder space click here – the password is XXX.
To use Wonder for the first time, take a few minutes in advance to view the short video

Schedule a Zoom meeting and invite other members

Our Zoom meeting room can accommodate just one meeting at a time, so you will need to schedule your meeting in advance at a time that is not already booked. Use the Zoom calendar (below) to schedule a one-off meeting in the next 30 days, or email Online group co-ordinator Martin Gilbraith to request a recurring meeting or a meeting more than 30 days ahead.

When scheduling your meeting in the calendar, allow an additional 15 minutes before and after if you need it as another meeting may be scheduled directly before or after yours. Please do not schedule more time than you need, however, so as to leave time available for others. If you find the date and time that you want is not available in the calendar for a longer meeting, you might find that it is available for a shorter one. After scheduling your meeting you will receive login details by email that you can share with your guests, and a ‘host key’ that you can use to ‘claim host’ and access host features.

A small group can meet quite successfully for a short conversation in Zoom with minimal technical expertise or experience of Zoom, and with minimal hosting by the meeting leader. For a more complex meeting or with a group of more than around 10 or 15, you will probably need enough familiarity with Zoom to manage breakout groups and other host features such as screen-sharing, recording and security settings, and you will need one or two people to be prepared to lead the meeting and manage the technology. Our Zoom meeting room can accommodate up to 100, and it has a wide variety of features and functions available. For support or with questions about Zoom see Zoom Help, and for a guide to remote facilitation and online meetings see SessionLab.

To add an event in Zoom to the GOC events calendar for other members to join, just submit an event in the usual way. In the member-only information under ‘meeting point’, include the login details that you received by email. Share the host key only with anyone that will need and be able to use the additional host features to host the meeting.

  • To schedule a Zoom meeting and receive login details to share, use the Zoom calendar (below):

Use this Zoom calendar to schedule a one-off meeting in the next 30 days.

If you have any other questions or requests for networking and meeting online with GOC, please email Online group co-ordinator Martin Gilbraith.

Our Code of Conduct and other GOC polices and guidelines apply to online events as they do to others.


See also about me, how I work, who I work with and recommendations & case studies, and please contact me about how we might work together.

Tired but hopeful after an online Management Team “Away Day”


How can we take time out to reflect, learn and plan together as a team when the COVID19 pandemic prevents us from coming together for an in-person ‘Away Day’, as we once would have done?  What can be achieved by an online ‘Away Day’, and how could that work?

These were among the questions that led the Director of a national public sector educational service to approach me for facilitation of an online Management Team “Away Day” earlier this year.

Context

The Director had written in advance, by way of context:

The service is a business unit of the central government department rather than separate from it. The service is provided by 221 individual providers working across 23 offices nationally.  We are a busy senior management team of 9, always progressing and developing and allowing ourselves little time to think and reflect on the bigger picture. We are hoping to take time together to do that, and to come up with a plan for how to go forward. We started off with the idea that we need an organisational review to look at our function and form and adjust our form to meet our evolving function.

The team had cleared a precious two days in their diaries for their ‘Away Day’ – a Friday and the following Monday, later that month. We quickly agreed to schedule a maximum of two 2-hour online sessions over each of those two days, and turned our attention to how to best spend that time – and any asynchronous time that the team could make available in advance.

Aims

Following further conversation, we agreed that the aims of the ‘Away Days’ were to be broadly as follows:

  • to reflect and learn together on the team’s experience of the unfolding story of development and change of the Service, over time and in context,
  • to develop and agree principles that should be upheld in how the Service is structured to best fulfill its changing functions,
  • to develop and consider models of how those principles might best be applied in a new organizational form,
  • to agree next steps – including perhaps consultation with staff and other stakeholders, and
  • to build shared clarity, confidence, and commitment toward to a new way forward together.

Approach

The approach I proposed drew on the methods of ICA’s Technology of Participation (ToP). Pioneered and refined by ICA in over 50 years of experience worldwide, this is a proven system of methods and tools that can be adapted and applied to help all sorts of groups accomplish a wide variety of tasks together. The core values of the ToP approach, which inform all of my work, are inclusive participation, teamwork and collaboration, individual and group creativity, ownership and action, reflection and learning.

The Focused Conversation method provides a structured, four-level process for effective communication which ensures that everyone in a group has the opportunity to participate.

The Consensus Workshop method is a five-stage process that enables a facilitator to draw out and weave together everybody’s wisdom into a clear and practical consensus.

The Historical Scan method combines elements of these two. It provides a participatory approach for a group to review the past to prepare for the future, to reflect and learn together from their own and each other’s experience of the team and organisation’s change and context.

Tools

We agreed that the sessions would be held in Zoom, for it’s audio, video and chat functions, and use Mural for visual brainstorming and clustering of ideas.

The team used WebEx for their regular online meetings, but they were familiar with Zoom and quick to agree to use that – it was an ‘away’ day they wanted, after all!  They were not familiar with Mural, but the Director was encouraged by a quick demo and quick to agree the advantages of such a visual approach.

Process

The agenda for the two days comprised three 2-hour sessions, two on Friday and one on Monday afternoon, plus asynchronous individual or small group work on Monday morning:

  Friday  Monday 
Morning.

10am–12 noon

Session 1

  • Opening & welcome, introductions & hopes
  • Overview of aims, process & tools
  • Historical Scan – what can we learn from the unfolding story of the Service, over time and in context?
  • Reflection & close
Individual or small group work

Developing models of how those agreed principles might best be applied in a new organizational form for the Service

  • visually in Mural or on paper
  • physically in Lego, playdough or whatever you have to hand!
  • or in a chart, diagram or text.
Afternoon.

2-4pm

Session 2

  • Opening
  • Consensus Workshop – what principles should be upheld in how the Service is structured to best fulfill its changing functions?
  • Your assignment of individual or small group work for Monday afternoon
  • Reflection & close
Session 3

  • Opening
  • Presentation & review of models – reflections & patterns, insights & implications, how can we build on the best of them all?
  • Next steps – commitments & deadlines
  • Reflection & close.

On the Monday before the away days I circulated details of the aims, process and tools to the whole team. I invited them to familiarize themselves with Mural in advance, by watching a short video tutorial and sharing introductions and hopes for the sessions there on digital ‘sticky notes’. I invited them also to bring some brainstorm ideas to our opening session if they could – in answer to the question: “What are some key events and milestones in the unfolding story of the Service and its context, from 2000 to the present (and, as you might anticipate, ahead to 2030)?”

I was joined for the sessions by fellow ICA:UK Associates Orla Cronin (session 1) and Megan Evans (2 & 3). Neither of them was available at short notice for all three sessions, but the three of us were well enough acquainted with each other and the ToP approach that that barely mattered.

How it unfolded

Even for such a relatively small group and simple process as this, it did prove invaluable to have Orla and Megan with me in the sessions to play the role of producer. We certainly could have managed without, but only at the cost of time and attention – both especially precious commodities online. They were both able to alert me to things I hadn’t noticed in the group and its process, even while taking care of the tech so that I and the group could pay attention to the group and its process.

The group took very quickly to both the process and the tools. Giving the group a chance to use the practice Mural in advance was a good idea, as was a second email to encourage them to try it. While one or two found Mural to be something of a distraction to them on occasions, all three small groups chose to present their models on the Mural board in session 3. One group added not just photographs of their models, but lots of additional material as well.

Our impression was that their time for asynchronous working on Monday morning had been very valuable in thinking about the future format of the service. All participants appeared very engaged in the discussions, although perhaps also concerned about the reality of developing new ways of working in a post COVID19 world.

Giving participants enough time in the Consensus Workshop in session 2 to discuss their ideas in groups certainly paid off. Little clarification was needed and discussions were constructive. As they were a small group who knew each other and the organisation very well, the naming stage proceeded remarkably quickly. The participants inputted their ideas directly onto cards pre-loaded onto the Mural with no problems and in the next stages the fact that as facilitators we could see which cards they were moving despite them being in breakout rooms helped us to manage the time well.

All of the sessions could have benefited from more time, and we did extend a couple of them a little in order to end them well. However, we were glad not to have packed more screen time into the two days than we did, and to have allowed for 10 minute breaks with each session.

I learned that sharing shortened bit.ly links to the Mural boards, as a more user-friendly alternative to the very long and cumbersome original Mural links, in fact excluded some whose security settings prevented them from following the links!

What the participants had to say

 


See also about mehow I work and who I work with, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels and now online too.

How to Facilitate LEGO Serious Play Online – #FacWeek Foreword

How to Facilitate LEGO® Serious Play® Online

Welcome to International Facilitation Week 2020, starting today! #FacWeek

This year I am pleased to join with Sean Blair CPF in launching his new book, for which I am pleased to have contributed the Foreword, below.

Join Sean and me if you can at this year’s online IAF England & Wales Annual Conference, in which he will be leading a session The story of how LEGO® Serious Play®, a face-to-face method went #Online and I shall be co-hosting this month’s UK & Ireland facilitators virtual coffee meetup #IAFmeetup – all welcome!

Also this week, on Thursday I shall be leading Facilitation Competencies for Agilists with fellow ICA:UK ToP trainer Megan Evans part of Agile Tour London 2020.  And of course I shall be tweeting @FacWeek!

How will you celebrate and promote the power of facilitation this year? Check out the global schedule of events at www.facweek.org, and you will not be left short of ideas!


I started out as a facilitator in 1986, with my first training in the ICA ‘Technology of Participation’ (ToP) methodology that has been my facilitation speciality ever since.

I have been providing facilitation and facilitation training professionally to a wide range of clients since 1997, became a Certified™ Professional Facilitator (CPF) of the International Association of Facilitators in 2008 and was inducted into the IAF Hall of Fame in 2014, then became CPF | Master this year in 2020.

All of this time I have worked remotely, in and with geographically distributed groups, as well as face-to-face. I have been using online technology in this work for as long as it has been available.

I have never sought to make online facilitation a particular speciality, however – until now, of course. I have not made LEGO® Serious Play® a speciality either, in spite of having enjoyed a long and distinguished early childhood career in LEGO®!

I believe that a facilitator is first a facilitator, and only second an online facilitator or a LEGO Serious Play facilitator. I believe that the keys to mastering facilitation lie in the values and the stance of the facilitator, the competencies and the disciplines, rather than the space or the platform, the methods or the tools.

Nevertheless, I am excited to commend to you this book ‘How To Facilitate Meetings & Workshops Using The LEGO® Serious Play® Method Online’. Here are three reasons why.

I know Sean, and that he is a competent, experienced and accomplished facilitator. Questions are the primary tool of every facilitator, and I know that he asks good questions and that he asks them well. In an early meetup of IAF England & Wales, in London in perhaps 2013, he posed the question: “Is there such a thing as a universal principle of facilitation?”

It didn’t take me long to think and respond that, in my own facilitation at least, there is certainly something approaching that – the ‘ORID’ model underlies of the ToP Focused Conversation method and the ToP methodology as a whole.

I know that Sean has since integrated this approach in his practice, and in his previous book ‘Mastering The LEGO Serious Play Method’. I was sufficiently inspired by the metaphor of ORID as a universal principle that I blogged about it then and have used it in my training ever since.

Many facilitators have rapidly developed a speciality in working online this year, as Sean and I have as well. Some have done so more quickly and easily than others, and some with greater enthusiasm. Most, in my experience, have had reservations about some of the very real limitations of online facilitation. Only recently I think more of us are becoming belatedly more aware of some equally real limitations of face-to-face, and some real advantages of working online.

So, it is not only LEGO Serious Play practitioners that might take heart and find inspiration in the many innovations that Sean shares in this book. There is much here for all of us to learn from – not least, the rigour and creativity with which he has designed ‘a digital process that uses bricks’ [substitute your preferred tool or method here] ‘rather than an analogue process poorly rendered online’.

I’ve heard it said that, in online facilitation, every participant brings their share of the meeting room with them. This is a challenge for LEGO Serious Play practitioners perhaps more than most, and one to which this book rises admirably.

As Sean makes clear in his Guiding Principles, success in achieving outcomes rather than just engagement through facilitation comes largely from the planning and preparation, and from the capacity to divert nimbly from the plan when the moment requires improvisation.

All of this can be considerably more complex and difficult online than face-to-face. So, if this is what can be done with LEGO Serious Play, think what else can be possible online!

Finally, we are in the midst of a climate emergency, as well as a public health emergency. I believe that the two are not unrelated, and that they demand new ways of connecting, communicating and collaborating that are less carbon intensive as well as more COVID-19 secure, and that are more creative, compassionate and empowering as well. I believe that facilitation has a central role to play on the latter, with bricks as well as without, and that designing and delivering facilitation well online must play a part on the former.

I have witnessed an extraordinary flourishing of creativity and innovation among facilitators in response to the pandemic and lockdown of recent months, and an extraordinary generosity of sharing of it as well – largely, of course, online.

I am delighted to see this valuable and timely new book enter the fray, and just in time for International Facilitation Week! I am proud to be able to welcome you to it, and grateful to Sean for sharing it.

Buy the book, online of course, from Serious Work.


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Another year in freelance facilitation, and how it turned out!

Introduction to Facilitation Online

Since I posted Reflecting on another year of freelance facilitation a year ago, last August, our lives and work have changed radically for many of us. I mentioned then that I would be taking ‘something of a sabbatical’ from October to March in Sitges, in Spain. As it turned out, that was cut short by less than three weeks by my early return to London due to COVID19.

I Declare A Climate EmergencyI reflected in Sitges in January on What can I do about climate change, personally and as a facilitator?. I concluded, among other things, that I would seek to travel less, and work more online. That has worked out well so far!

In the year to June 2020 I delivered 25 contracts for 19 clients in 5 countries and online – that compares with 25 for 14 in 7 countries & online the year before. So, the same number of contracts for a few more clients in a few less countries.

Of those 25 contracts last year 7 were facilitated processes (14 the year before), 16 were facilitation training courses (14) and 2 were largely consulting (0). They involved 14 face-to-face and one ‘hybrid’ event (31 f2f), and 16 wholly virtual sessions or series of sessions (1). I spent 28 nights away on business, 4 in the UK and 24 abroad, compared with 14+33=47 last year.

So, half as much face-to-face and half as much facilitation, and considerably more training and consulting – plus 16 times as many virtual events (admittedly many were smaller) and 40% fewer nights away on business.

The fall in face-to-face work and nights away certainly comes as no surprise. One virtual and 10 face-to-face contracts were in the 3 months before Sitges, and 2 virtual and 5 face-to-face contracts were in the almost 6 months there. Since then I have canceled all 14 of my face-to-face public courses for 2020, and four in-house contracts were either canceled or delivered online.  Prior to a very welcome holiday in Wales these past two weeks, I had had no nights away at all since returning and entering lockdown early on 12 March. Until the end of June I had not traveled more than a few miles by foot or bicycle. I am grateful that plenty of online work has come my way to take to take up the slack, and interested that that has involved a significant rise in training and consulting.

ICA:UK AGM, December 2000 at Wick Court CentreMy online work did not just start with COVID19, however.  With the Wikimedia Foundation last July on behalf of ICA:UK, I provided virtual co-facilitation for remote participants in a 3-day meeting of a strategy working group of around 12 in Utrecht. With AEIDL in December, I designed and facilitated a 2-day ‘hybrid’ team planning meeting involving around 15 participants in Brussels and another 5 online. In February from Sitges I produced a pair of online facilitation training sessions with Extinction Rebellion, on behalf of Orla Cronin Research. In fact I have been facilitating and training online for clients since at least since 2012, and otherwise also since long before – as I recalled in May, in From the Archive: a 2001 online Focused Conversation on ICA:UK values. So I have been fortunate to be in a position to respond quickly to the sudden increase in demand for everything online. That response has included adding new modules on virtual facilitation to my training offer since March, namely Introduction to Facilitation Online and Facilitating Virtual Events I Online.

What else has changed for me, in response to the rise in online working, is much more co-facilitation and producing and much more sub-contracting and partnership working. Existing partners with whom I have collaborated a great deal more, in recent months especially, include ICA Associates Inc., ICA:UK and Orla Cronin Research. New partners that I have been pleased to have the opportunity to work with as well this year include Kumquat Consult and Rees McCann.

My nature of my clients has changed considerably less this past year than the nature of my work with them. Returning clients in the past year have included Amnesty International, Greater Cambridge Partnership, Interact EU, Personal Image, PICUM and of course ICA:UK. New clients have included  AEIDLThe BrookeEMCDDA, Extinction Rebellion, ILGA EuropeNCVO, Southern Hemisphere and the Wikimedia Foundation.  So, still UK charities and international NGOs, plus European agencies and contractors, NGO networks, Associations and a few others. Also this year I have worked (both online and face-to-face) with colleagues of IAF chapters in Australia, Italy, Portugal, Romania, Spain and Turkey.

Photo by Mikael Kristenson https://unsplash.com/photos/3aVlWP-7bg8

After a considerable pause in my long-standing series of Free facilitation webinars, before and during my time in Sitges, the onset of lockdown from March proved a timely opportunity to convene some online sessions to demonstrate something of virtual facilitation while exploring issues around the new online working. Several of these were scheduled in partnership with ICA:UK as part of its Online Focused Conversation Series: Taking time to connect, learn and reflect. Topics included Promoting inclusion in online facilitation, Taking your event online: what could possibly go wrong?, How engaging can your online session be?, When is online better than face-to-face? and Exploring Facilitation Competencies. Three of these attracted more than 100 participants, one as many as 250, and they all generated a wealth of insight and very positive feedback.

thumbnailMy role as Chair of IAF England & Wales again accounted for most of my volunteer time this year. Our 2-day Annual Conference in October, the Power and Practice of Facilitation, attracted over 100 participants from across the country and beyond. In December another three Board members were elected, bringing our number to nine, and we held our first online Annual Members meeting.  A dozen of our wider Leadership Team of 28 met overnight for the first time for our annual planning and team-building gathering, in January in Birmingham. That led to the development of IAF E&W Hubs and Guardrails for Buddying, among other new developments. Our #IAFpodcast has now reached over 20 episodes – including, with my own involvement, on The importance of values in facilitation and Facilitation in different languages. Since we announced in early April that all our local meetups around the country would be meeting online until further notice, we have seen an extraordinary flowering of peer support and learning opportunities among IAF facilitators and friends – including much learning and sharing on online facilitation, of course.

In my own professional development this year, my fourth 4-yearly CPF assessment submission Evidencing facilitation competencies led to my being awarded the new CPF | Master designation in April. I embarked on a new mentoring relationship with my second mentee through the IAF Mentoring Programme.  My session proposal with Michael Ambjorn of AlignYourOrg for the IAF Gobal Summit in Stockholm this October 2020 was accepted, but then of course the summit was canceled due to COVID19. We established a simple website and social media channels for the Power of Facilitation book project for which we have co-authored a chapter, on which our Summit session was to have been based. We are hopeful that the book will nevertheless be published in time to launch during this year’s International Facilitation Week in October, albeit not in Stockholm.

I continued to participate in the ICA:UK ToP trainers’ network and to serve as volunteer webmaster for ICA International, and I attended this year’s ICA Europe regional gathering in Vienna in November.

So, what else of the sabbatical in Sitges? I did certainly enjoy a little less busyness, and a little more sunshine. I was indeed able to advance my Spanish skills somewhat, with the aid of several weeks of intensive classes and some practice – including on occasion with IAF Spain. I did also find some time reflect, write and learn, and to look ahead to my next seven years of freelance facilitation – not least on What can I do about climate change, personally and as a facilitator?.

I shall certainly continue to travel less and work more online than I did prior to last October, that much is clear.  What interests me more, now, is when I shall again travel or work face-to-face at all, and how much. I realised just how unenthusiastic I am about returning to face to face facilitation already when I recommended others for two client opportunities last week that normally I would have been very pleased to accept myself.  For more on how that turns out, watch this space…

Thank you for following!


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite also for my regularly scheduled ToP facilitation training courses in London and Brussels, and now also online.

When is online better than face to face? Free facilitation webinar recording & outputs

Thank you again to the hundred or so people that attended today’s free facilitation webinar, in all or in part, and especially to IAF Oceania for the invitation and to Stephen Berkeley and Anna Carr for co-hosting with me.  Here below you will find the session recording and other outputs.

This session was scheduled in partnership with IAF Oceania and the IAF Oceania meetup group, adapting the format of the ICA:UK Online Focused Conversation Series: Taking time to connect, learn and reflect. This is a series of taster sessions around different topics – both to examine and explore the topic, and to demonstrate the use of ICA’s ToP Focused Conversation Method.

In this session the method was adapted to accommodate the number attending, using only the basic tools within the Zoom platform – audio, video, text chat, break-out rooms, screen sharing and polling.

For more on ICA’s Technology of Participation and facilitation online, register now for these further upcoming training & learning sessions:

  • Group Facilitation Methods OnlineIntroducing the foundations of the ToP approach, two powerful techniques for structuring effective conversations and building group consensus – a series of 6 x2 hour sessions, next from 22 June to 2 July (NEXT WEEK!)
  • Introduction to Facilitation OnlineIntroducing the role of the facilitator and the ToP approach, plus some key tips & tools, 2.5 hours, next on 8 July & 8 September
  • Facilitating Virtual Events OnlineLearn about and practice ways to make online events participatory, engaging and productive – a series of 7 x2 hour sessions, next from 15 September to 8 October

We all know that online is just not the same as face-to-face, right? And that for some things, maybe, it will never be as good. But when, or for what, can online be better?

“We ran a conference in Teams (and it was better than the “real” thing)” wrote Dr Robert O’Toole NTF of the University of Warwick this week.

“Technology facilitated a more inclusive meeting than is usually possible in person. Best facilitation ever, more equal interaction than at any other meeting, no flights (climate thanks us). Virtuality rules!” wrote particpants in a 3-day online event of over 100 delegates that I facilitated myself recently.

The recording, slides and chat transcript follow here. Thanks also to Heather Collins for her LinkedIn post and Carolyn Xie for another beautiful sketchnote!

When is online better than face-to-face? sketchnote

See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together.

How engaging can your online session be? Free facilitation webinar recording & outputs

How engaging can your online event be

Thank you again to the 250 or so people in total that attended today’s free facilitation webinar, in all or in part, and especially to my fellow trainers of the ICA:UK Facilitating Virtual Events course Megan, Dawn, Orla, Alan, Nileen & Ester Mae for co-hosting with me – see our profiles.  Here below you will find the session recording and other outputs.

This was the second of two sessions scheduled in partnership with ICA:UK as part of its new Online Focused Conversation Series: Taking time to connect, learn and reflect.

The aim of all these sessions is for participants to connect, share and learn with others sharing their interest the topic, while experiencing ICA’s ToP Focused Conversation method.

In this session the method was adapted to accommodate the number attending, using only the basic tools within the Zoom platform – audio, video, text chat, break-out rooms, screen sharing and polling.

For more on ICA’s Technology of Participation and facilitation online, register now for these further upcoming training & learning sessions:

  • Free facilitation webinars – next up “When is online better than face-to-face?”, next week on 17 June
  • Introduction to Facilitation OnlineIntroducing the role of the facilitator and the ToP approach, plus some key tips & tools, 2.5 hours, next on 8 July & 8 September
  • Group Facilitation Methods OnlineIntroducing the foundations of the ToP approach, two powerful techniques for structuring effective conversations and building group consensus – a series of 6 x2 hour sessions, next from 22 June to 2 July
  • Facilitating Virtual Events OnlineLearn about and practice ways to make online events participatory, engaging and productive – a series of 7 x2 hour sessions, next from 15 September to 8 October

For details of remaining sessions of this series with other ICA:UK lead ToP trainers, and to register for those, please see the ICA:UK Online Focused Conversation Series.


Our meetings, workshops and events, our world, are increasingly moving online – now more than ever! So as leaders and facilitators we must be prepared to move with them. Virtual sessions can have advantages over face-to-face, but disadvantages too – not least, shorter attention spans and greater potential for distractions. How can we keep people engaged and focused when meeting online?

The recording, slides and chat transcript follow here. Thanks also to Carolyn Xie for her beautiful sketchnote and to Archana Pingle & Susanne Dunne for their tweets and Michelle Deacon for her LinkedIn post.

How engaging can your online session be?- Carolyn Xie sketchnote


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together.

Exploring Facilitation Competencies with IAF Romania – free facilitation webinar

What skills, knowledge, and behaviours must facilitators have in order to be successful facilitating in a wide variety of environments? To what extent do these vary, if at all, when working online rather than face-to-face? What can we do, individually and together as peers, to develop our own facilitation competence?

Thank you again to IAF Romania for the invitation to lead yesterday’s online session Facilitation Competencies, to Bogdan Grigore in particular for also co-facilitating with me and of course to all those who attended and participated.

Here below you will find the session recording and other outputs.

The session was adapted from the format of the new ICA:UK Online Focused Conversation Series: Taking time to connect, learn and reflect.

The aim of all these sessions is for participants to connect, share and learn with others sharing their interest the topic, while experiencing ICA’s ToP Focused Conversation method. Each 60-minute session in Zoom consists of a facilitated conversation followed by a brief introduction to the method used.

In this session we used break-out groups and JamBoard to get acquainted with the IAF Core Facilitation Competencies and share experience of their application, both online and face-to-face. In plenary we reflected on the extent to which these competencies vary when working online rather than face-to-face, if at all. Participants also reflected on what they could do, individually and together as peers, to develop their own facilitation competence.

For more on ICA’s Technology of Participation and facilitation online, register now for these further upcoming training & learning sessions:

  • Free facilitation webinars – next up “How engaging can your online session be?” and “When is online better than face-to-face?”, both in June
  • Introduction to Facilitation OnlineIntroducing the role of the facilitator and the ToP approach, plus some key tips & tools, 2.5 hours, starting in June & July
  • Facilitating Virtual Events I Online – Learn and practice ways to make online events participatory, engaging and productive – a series of 6-7 x2 hour sessions, online
  • Group Facilitation Methods OnlineIntroducing the foundations of the ToP approach, two powerful techniques for structuring effective conversations and building group consensus – a series of 6 x2 hour sessions in June/July.

See also Brian Stanfield’s ‘Art of Focused Conversation: 100 Ways to Access Group Wisdom in the Workplace and Jo Nelson’s ‘The Art of Focused Conversation for Schools: Over 100 Ways to Guide Clear Thinking and Promote Learning‘.

For details of additional sessions with other ICA:UK lead ToP trainers, and to register for those, please see the ICA:UK Online Focused Conversation Series.



See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite also for my regularly scheduled ToP facilitation training courses in London and Brussels, and now also online.