Facilitator neutrality in the context of war and oppression #StandWithUkraine

Ukraine anti-war protest, 6 March 2022 in London

“We will remember not the words of our enemies, but the silence of our friends” – Olga Gulaya, facilitator – Kyiv, 6 March 2022.

Better to light a candle than curse the darkness – Amnesty International

The supposed ‘neutrality’ of the facilitator has been something of a bone of contention among facilitators for as long as I can remember. Perhaps because of that contention, the word neutrality does not appear in the Statement of Values and Code of Ethics that all IAF members are required to support, although it does appear in the Core Competencies that all IAF Certified Professional Facilitators are required to demonstrate and evidence.

IAF Statement of Values

As group facilitators, we believe in the inherent value of the individual and the collective wisdom of the group. We strive to help the group make the best use of the contributions of each of its members. We set aside our personal opinions and support the group’s right to make its own choices. We believe that collaborative and cooperative interaction builds consensus and produces meaningful outcomes. We value professional collaboration to improve our profession.

F3. Trust group potential and model neutrality

  • Honour the wisdom of the group
  • Encourage trust in the capacity and experience of others
  • Vigilant to minimise influence on group outcomes
  • Maintain an objective, non-defensive, non-judgmental stance

What I think is apparent, notwithstanding competence F3, is that facilitation is not a neutral practice or profession at all. It is not neutral to support some values over others, or some competencies over others. It is not neutral to advocate for facilitation to be “used throughout the world to address the challenges faced by people in their groups, organizations and communities” as the IAF Vision does.

While we “set aside our personal opinions and support the group’s right to make its own choices“, and while “we are vigilant to minimize our influence on group outcomes” and “maintain an objective, non-defensive, non-judgmental stance“, we “believe in the inherent value of the individual and the collective wisdom of the group“, we “do not impose anything that risks the welfare and dignity of the participants” and we “strive to engender an environment of respect and safety where all participants trust that they can speak freely and where individual boundaries are honoured“.

While we must strive to ‘model neutrality’ in respect of the content of the group’s work, in order to be effective in our role as facilitator, we need not and perhaps cannot be neutral to it. We cannot and must not be neutral to the group’s process. We must demonstrate and advocate for respect, equity and inclusion, for dialogue and consensus.

To demonstrate and advocate for the values and competencies that we believe are needed to improve group effectiveness and to address the challenges faced by people around the world, we must stand up for them and we must be seen and heard to stand up for them. That must mean also standing up against those systems and structures of power, discrimination and oppression, violence and war, that deny the inherent value of the individual and the collective wisdom of the group, that risk people’s welfare and dignity and that obstruct or destroy an environment of respect and safety.

As I wrote last September in Reflecting on a year of freelance facilitation online, and looking ahead, “I have been challenged by the Black Lives Matter movement and other recent manifestations and responses to systemic injustice and oppression, and by clients who have been similarly challenged, to reflect on how I might ensure that my own practice is more effectively and explicitly anti-racist, feminist and anti-oppressive, and to commit to working on that.“. That work has already included joining the excellent Feminist Leadership Programme of We Are Feminist Leaders and seeking to ally with others by offering Free facilitation coaching.

More recently I have been shocked and appalled by the unfolding Russian invasion of Ukraine. I have been concerned for the safety and well-being of IAF and ICA colleagues that I have worked with in Ukraine, and more recently in Russia. I have been struggling to know how to respond, knowing that I cannot know what is needed and that anything that I do will not be enough.

I have been awed and inspired by much of the resolve, resistance, solidarity and leadership that I have seen in response to the war. I am grateful to those colleagues in Kyiv who have challenged me this week to realise that every show of support is valued, and that support that is unseen and unheard is no support at all. I am grateful also to those colleagues in Moscow who have shown support and resistance themselves.

ICAI Sunflowers

I am thankful that ICA colleagues are mobilizing together to show solidarity and support in Standing with the peoples of Ukraine, and that IAF colleagues too are making plans to do so.

Please do whatever little you can to add your support, and to show your support and solidarity. #StandWithUkraine️



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Facilitator certification – what’s it like, and is it worthwhile?

Free facilitation webinar: Facilitator certification - what's it like, and is it worthwhile?Are you interested to learn more about facilitation, and ICA’s Technology of Participation (ToP) in particular – in a free, one-hour, interactive online session that offers an experience of virtual facilitation as well? Register now on Eventbrite for this next in my series of free facilitation webinars.


Facilitator certification – what’s it like, and is it worthwhile?

Wednesday 7 February 2018, 15.00 UK time 

In this session we will look at what it takes to achieve professional certification as a facilitator, and what are the advantages of doing so. We will explore the two leading and internationally recognised, competency-based certifications – IAF Certified Professional Faciliator (CPF) and ICA Certified ToP Facilitator (CTF).

I shall be joined for this session by Lindsay Sumner CPF, IAF Director of Certification Operations; Alexey Svetlichny CTF, Director of ICA Ukraine; and again by Sunny Walker CPF CTF of the Virtual Facilitation Collaborative.

Lindsay was among the first to gain the CPF designation, in the UK in 1998, and she has managed the CPF programme for IAF since 2006. ICA Ukraine is the first ICA in Europe to offer CTF certification, and Alexey became one of the first CTFs in Europe in 2014. Sunny is an assessor for both CPF and CTF programmes, a founding member of IAF and one of the founders of ICA’s Technology of Participation (ToP).

We will invite you to share some of your own experience of certification, and to respond with us to questions that are raised.

Each session in this series is hosted in Adobe Connect for a highly interactive learning experience. Each topic is addressed by a short case study or other presentation, with links to further online material for later reference. In the sessions we apply tools and techniques of virtual facilitation to help participants to engage with the material and the presenter, and with their own and each other’s experience on the topic. A short technical orientation directly before the session introduces the features of the virtual meeting room, and the tools to be used. A brief closing reflection at the end of the session invites reflection and learning on the facilitation process and virtual tools, as well as on the content of the session.

Register now on Eventbrite. To whet your appetite, check out this short 2014 video clip from US ToP trainer and CTF & CPF assessor Barbara McKay of Northstar Facilitators, and this new 2017 clip from IAF on it’s forthcoming, diversified ‘Propath’ approach to certification:


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together.

ICAI welcomes a new Associate member in Poland!

ICAI Global Buzz, October 2015
This post was written for ICAI’s monthly bulletin the Global Buzz, November 2016.

The Institute of Cultural Affairs is a global community of non-profit organisations advancing human development worldwide. The ICAI network comprises member organisations and related groups in over 40 countries.  The role of ICA International is to facilitate peer-to-peer interchange, learning and mutual support across the network, for greater and deeper impact. ICA International maintains consultative status with UN ECOSOC, UNESCO, UNICEF, WHO & FAO.


anna-zaremba-1200x900Seventeen representatives of 11 member ICAs of our global network participated in two online General Assembly meetings on October 20, and 16 of 24 current statutory member ICAs voted in the online GA poll over the following ten days to 30 October.  Thank you again to all who participated!

As a result of the GA we are pleased to welcome another new Associate member to ICAI, nominated by ICA:UK with the support of ICA Ukraine & ICA Netherlands and approved unanimously by the GA – Focus Homini Poland is a newly constituted group of five ICA colleagues working to establish ICA in Poland – the photo shows Anna Zaremba facilitating at one of the group’s Warsaw facilitation meetups.

Also as a result of the GA we are pleased to congratulate Archana Deshmukh of ICA India and Gerd Luders of ICA Chile, who have been unanimously elected to our global Board from January (from 2017-20), and to Seva Gandhi of ICA USA who has been re-elected to serve another two years (2017-18).  Archana and Gerd will succeed Martin Gilbraith of ICA:UK and Staci Kentish of ICA Canada, who will complete their terms this December.

During the GA meetings members also received brief narrative & financial reports from the Board, and deliberated on the ICAI 2017-18 budget, the Board nominations process and options for a future ICAI global conference.

ICA International Board update, September 2014

ICAI Global Buzz, Sseptember 2014
This post was written for ICAI’s monthly bulletin the Global Buzz, September 2014.

The Institute of Cultural Affairs is a global community of non-profit organisations advancing human development worldwide. The ICAI network comprises member organisations and related groups in over 40 countries.  The role of ICA International is to facilitate peer-to-peer interchange, learning and mutual support across the network, for greater and deeper impact. ICA International maintains consultative status with UN ECOSOC, UNESCO, UNICEF, WHO & FAO.


The ICAI Board at its August meeting reviewed the progress and status of several ICAI working groups which are now underway or getting established.  The Technology of Participation (ToP) global policy working group is now consulting with ICAI members and ToP facilitation & training providers worldwide on the draft global ToP policy paper that it had presented to the June General Assembly.  A diverse and experienced team of ten ICA representatives have now accepted nominations to join the new ICAI Global Conference working group that was agreed at the June General Assembly, in order to work with prospective host ICAs to present one or more strong proposals for hosting a 2016 global conference (or conferences) for vote at the December General Assembly.  Nominations are now invited to join the continuing members of the ICAI Board nominations and elections committee, and/or to stand for election to the Board itself next year, in preparation for an election at the December General Assembly to four Board positions coming vacant from January – Vice President Africa, Vice President Asia Pacific, Vice President Americas and Treasurer.  Staci Kentish, Seva Gandhi and I will continue as VP Communications, Secretary and President respectively.

Since the General Assembly clarified criteria for ICAI Associate membership in June, the Board noted expressions of interest in August from prospective new members in Ghana, Korea, Russia and the Phillipines.  We plan to agree a simple new form and process in September for these and/or other nominations to be made formal in time for vote at the December General Assembly.

No further formal requests had yet been received for ICAI financial support toward member initiatives for peer-to-peer support and collaboration, however there is interest from some ICAs wishing to attend the ICA European Interchange to be hosted by ICA Spain near Madrid in November.   Around 20 representatives of ICAs in Latin America have been able to benefit already from ICAI financial support for online training in Spanish on online ToP facilitation using the Adobe Connect platform.

Aziz Rahman at #UNNGO2014We are grateful to Aziz Rahman of ICA Bangladesh for travelling to New York this month to attend the 65th United Nations NGO Conference on behalf of ICAI, on the theme “2015 and beyond: our action agenda”.  Aziz was one of 4,000 registered to attend from over 900 NGOs in 100 countries.

We are grateful also for the editorial team and contributors to the August edition of ICAI’s Winds & Waves magazine “Back to the Future“, which features a series of articles related to the work of ICA’s Global Archives Project (GAP).

The Board agreed to present certificates of appreciation from ICAI to the more than 20 international ToP facilitators and others who had contributed to the successful and high profile Ukraine PEACE Summit of ICA Ukraine in Kiev in July.