The State of Facilitation 2023 – how do (ToP) facilitators keep learning?

Thank you to SessionLab for sharing the outcome of their first comprehensive survey on the state of facilitation, 2023 edition, and for the opportunity for me to share my own reflections in the Resources & Communities section on How do facilitators keep learning? – see below.

It is a comprehensive survey indeed, rich with insight and with much food for thought for all of us who are seeking to promote the power of facilitation worldwide. The report is timely, too, as the global Board of the International Association of Facilitators meets in Kuala Lumpur this week.

A further reflection of mine, on reading the whole of the report again, is to wonder how different the results might be if the survey were designed to be read and responded to in multiple languages, and circulated with the support of non-native English speaking facilitation communities such as local chapters of IAF and member ICAs of ICA International. I offer that as a challenge and opportunity for the 2024 edition!

Meanwhile, you are (just!) in time to register for this year’s ToP Network Annual Gathering “The Transforming Fire of Facilitation: Building Belonging & Sparking Innovation”, a 3-day online conference of 150 or so practitioners of ICA’s Technology of Participation from next Thursday 2 March to Saturday 4.

See you there?  Registration closes next Monday 27 February!


How do facilitators keep learning?

I am pleased to see that so many people report here that they are participating actively in numerous communities, as I know from experience how enriching that can be. I am especially pleased to see that so many have access to a community of practice in-house, however, I hope that facilitators who are involved mainly in their in-house communities do get out as well. I say this as an encouragement to take the opportunity to learn with and from others who work in different ways and in different contexts to their own.

I am sorry to see so many participating actively in no communities at all. While there is much to be learned from books, courses, and all the other resources mentioned, I think there is no substitute for active participation when it comes to developing and improving skills in facilitating just that.

I also notice here, as a facilitator with long involvement in ICA and long specializing in its ToP methodology, something very particular that seems to be missing. As many as 53 respondents report in 2.4 that they have ToP facilitation certification, and no less than 115 in 6.1 that they use ToP methods: great that so many ToP facilitation colleagues responded to the survey! Yet, not a single one refers here in 7.2 that ICA or the ToP Network are professional communities that they are actively participating in. I find that very curious, since I know that so many do.

I wonder what we regard as active participation, and what we regard as professional communities/organizations, to affect our responses to such a question. My own conviction, and my own experience from many years of active participation in ICA and IAF in particular, is that there is much more professional development to be gained from actively collaborating with professional peers than there is from passively receiving ‘professional development’ services and resources.

That is why I see volunteering opportunities as one of the greatest benefits a professional association such as IAF can provide its members. And that is why I have always volunteered and encouraged others to do so – so much so, in fact, that my name came to be used when I was Chair of IAF England & Wales as short-hand for the experience of finding oneself to have volunteered unexpectedly for a certain role (to be “Gilbraithed”!). In that spirit, if you haven’t been drawn into a community yet, I hope you will soon!


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together.

Free facilitation webinar – Facilitating Authentic Participation: Transformative steps to empower groups

Facilitating Authentic Participation: Transformative Steps to Empower Groups

Are you interested to learn more about facilitation, and ICA’s Technology of Participation (ToP) in particular – in a free, one-hour, interactive online session that offers an experience of virtual facilitation as well? Register now on Eventbrite for this latest addition to my series of free facilitation webinars.


Facilitating Authentic Participation: Transformative Steps to Empower Groups

Tuesday 18 June 2019, 15.00 UK time 

In this session we will go behind the scenes of the usually hidden planning and diagnostic process that leads to the “magic” of guiding a group process that allows the group’s deepest wisdom to be shared in a feasible action plan that everyone is motivated to accomplish.

I shall be joined for this session by Jim Campbell, former ICA Belguim and IAF Europe Director and author of Facilitating Authentic Participation: Transformative Steps to Empower Groups; and again by Sunny Walker of the Virtual Facilitation Collaborative.

What may look simple, effortless, and easy to accomplish is the culmination of an intensive series of consultative stages of preparation requiring the listening, analytical, and collaborative skills of a master facilitator. This new book shares the process that Jim taught in university-level courses in Ireland, after a lifetime of innovative process work with groups on four continents.

Jim has written elsewhere:

“…people know that participating in creating their destiny is an essential part of their humanity… The process whereby people are enabled to experience this combination of the freeing of their humanity and the ownership which generates commitment and motivation is truly transformative. By the force of their own experience people realise that they can participate in creating their future and the future of their organisation or community.

Thus people experience themselves as responsible for their destiny, and so resignation and despair are transformed into hope and belief-in-self. People’s anger and frustration at their disenfranchisement is transformed into energy invested in creating their destiny.”

This conviction—that authentic participation is transformative—has been the foundation of Jim’s work as a facilitator.

Jim will share insights and stories from the book, and from his own wealth of experience of the facilitation cycle and the transformative power of facilitation. We will invite you to share your own reflections, insights and stories as well.

The book is available from Amazon (at the special review price of just $5 until 31 May) and from reputable booksellers – we do encourage you to read it before the session if you can! Read more about the book at ICA International, and join the conversation with Jim on Facebook.


Each session in this series is hosted in Adobe Connect for a highly interactive learning experience. Each topic is addressed by a short case study or other presentation, with links to further online material for later reference. In the sessions we apply tools and techniques of virtual facilitation to help participants to engage with the material and the presenter, and with their own and each other’s experience on the topic. A short technical orientation directly before the session introduces the features of the virtual meeting room, and the tools to be used. A brief closing reflection at the end of the session invites reflection and learning on the facilitation process and virtual tools, as well as on the content of the session

Register now on Eventbrite.


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Facilitating a culture of participation in organizations: reviewing the past to prepare for the future with IAF Jordan

Thank you to everyone who participated in my session with IAF Jordan in Amman today – Facilitating a culture of participation in organizations: reviewing the past to prepare for the future.

In the session I demonstrated a participatory approach for a group to review the past, to prepare for the future, by applying the ToP (Technology of Participation) Historical Scan method to reflect and learn together from our diverse experience and perspectives on the past, present and prospective futures of participation in organizations and organizational change. We also considered practical ways that we ourselves can contribute to facilitating a culture of participation in our own organizations, and I shared some key insights, tips & tools that enable professional facilitators to engage people effectively in bringing about change and some practical examples from experiences of facilitating participation and organizational change in Europe and elsewhere.

Here I am sharing the slides (pdf) that I shared in the session, with embedded hyperlinks to case studies and further resources, and some of the feedback received via Facebook.

See also my ToP Historical Scan (‘Wall of Wonder’) overview in the IAF Europe Method of the Month, May 2007 (pdf) and Four steps to a universal principle of facilitation and learning.


See also about me, how I work, who I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Power to the People – why I am excited to be attending #EuroComm 2015

This was first published as a guest post on the IABC UK blog of the International Association of Business Communicators.

Eurocomm15Maybe I was just hooked by the title, “Power to the people”. What’s not exciting about that for a professional facilitator – especially one “passionate about participation and leadership”?  But why would I attend a conference of the communications profession – isn’t that all just about clever marketing copy?

Well, according to the copy, this year’s IABC Europe MENA conference is about about “the two most challenging aspects of communication today – people’s opportunity to be heard (encouraging ideas, innovation, etc.), and best practice to create practical action”. Which does sound quite a lot like facilitation to me. Besides, as a freelancer, I do have a use for marketing copy – and for extending my networks.

If that were not enough for me, this year’s regional IABC conference will be held just a couple of miles from where I live in London. Also, as a result of a new reciprocal partnership, members of the International Association of Facilitators like me are entitled to the discounted IABC member rate. Having perhaps played some small role in brokering that partnership, I felt it would be churlish not to take advantage…

I began to learn of IABC, and the value of facilitation to communications professionals, through meeting and working with Michael Ambjorn, now IABC Vice Chair. He and I worked together, on behalf of the RSA and ICA:UK respectively, to apply ICA’s Technology of Participation facilitation approach to help the RSA to engage with and mobilise its 27,000 Fellows worldwide. We developed what we called the RSA Small Groups methodolgy, to enable the RSA to increase it’s social impact and achieve its ambition of being ‘the best place to have an idea’. We worked together again, this time also with IABC members Jo Anstey and Bent Sorensen, on #ETF20 – a facilitated process designed to creatively engage a diverse, international staff team of around 120, both face-to-face and online, to reflect, learn and bond together in celebrating 20 years of collective achievement.

So I am keen to learn at EuroComm about how others in the communications profession are, or could be, applying facilitation to their address their challenges.  I am particularly attracted by session titles such as “The Power of Participation”, “Engaging in conversations that matter” and “Listening can change a whole organization”; and session leaders from organisations such as Oxfam and the European Commission, in the sectors that I typically work in myself, as well as those from Royal Dutch Shell, Mars and other corporates that are somewhat familiar to me through the work of facilitation colleagues.

I have also been reflecting on the value of communications to facilitation professionals, and am looking forward to exploring that further at EuroComm. When I am contracted as a facilitator to design and lead learning, consultation, engagement or change processes, especially in large organisations or systems and whether face-to-face or online, the effectiveness and impact of my own role is often dependant to some degree on my the broader communications of my client or partner.  Will participants arrive with clear and helpful expectations of the process, and will non-participants receive clear and helpful messages on the aims, outcomes and next steps?

A good example of where my own facilitation role was dependent to a large degree on wider communications processes in which I was largely not involved is Building a future together – broadening ownership in corporate planning, a 12 month programme engaging over 1,000 stakeholders in developing a new 5-year corporate plan for Bron Afon Community Housing in South Wales. In a 60-day contract spread over a year, the facilitation and training role played by my two colleagues and I could only ever represent a very small (if hopefully significant) fraction of a much wider change process in which broader communications were key.

Of course the EuroComm sessions on social media will be of particular interest to me as well, not least because of how much I rely on and enjoy using digitial channels for my own professional networking and for marketing communications.

I think it was a year or two year ago, soon after I had completed my term as IAF Chair and Michael had begun his Board role with IABC, that we first spoke of the potential of some sort of partnership between IAF and IABC, to support mutual learning and collaboration between facilitation and communications professionals. Now that such a partnership is in place, I am excited to take advantage and urge others to do likewise.

IAF members, join me if you can at EuroComm in London this month, and otherwise consider the IABC World Conference in San Francisco in June or check the IABC global calendar for an event near you or online.

IABC members, join me at the IAF Europe MENA conference in Stockholm in October or, before that, check the IAF world calendar for the North America conference in Banff in May or the Asia conference in Mumbai in August.

IABC Londoners, join our monthly IAF London facilitation meet-up, every second Thursday from 6-8pm near Trafalgar Square.

Members or not, wherever you are, do at least follow and engage with me and others at #EuroComm on twitter – see you there!