Free facilitation webinar – the Power of Facilitation and Communication in partnership

Free facilitation webinar - the Power of Facilitation and Communication in partnership #FacPower #ETF20

Are you interested to learn more about facilitation, and ICA’s Technology of Participation (ToP) in particular – in a free, one-hour, interactive online session that offers an experience of virtual facilitation as well? Register now on Eventbrite for this latest addition to my series of free facilitation webinars.


The Power of Facilitation and Communication in partnership

Tuesday 26 February 2019, 15.00 UK time 

In this session we will explore the intersect between communication and facilitation, and the power of applying the professional skills and tools of facilitation and communication in partnership with each other.

I shall be joined for this session by Michael Ambjorn of AlignYourOrg; and again by Sunny Walker of the Virtual Facilitation Collaborative.

Michael and I are currently working on this theme to draft a chapter for a forthcoming book that aims to showcase the power of facilitation in various fields and contexts. The shorthand for the book project is #FacPower, and chapters are being authored and illustrated by a global team of expert facilitators and visual practitioners from all around the world.

We have been exploring this intersect between facilitation and communication, and working to build bridges and promote learning & collaboration between the two professions and their professional associations, since around 2013 – when I had just completed a term as Chair of the International Association of Facilitators (IAF) and Michael was just embarking on a term as Chair of the International Association of Business Communicators (IABC). We encourage members of both associations and and both professions, and others, to join us – all welcome!

We will share insights and stories from our own experience and others, from both professions, on how facilitation and communications competencies (and facilitators and communicators themselves) can support and add value to each each other. Just one such example that we’ll be drawing on (which won awards from both IABC and IAF) is #ETF20.

We will invite you to share your own reflections, insights and stories as well – for you to learn from each other during the session, and perhaps also (with permission and attribution) to contribute to the chapter and help to bring it to life.

We will also seek to demonstrate what we are talking about, through co-creating with you a highly engaging and interactive online session – the power of facilitation and communication in partnership!

The session, like the chapter, will draw on IABC’s Global Standard of the Communications Profession and IAF’s Core Facilitation Competencies.


Each session in this series is hosted in Adobe Connect for a highly interactive learning experience. Each topic is addressed by a short case study or other presentation, with links to further online material for later reference. In the sessions we apply tools and techniques of virtual facilitation to help participants to engage with the material and the presenter, and with their own and each other’s experience on the topic. A short technical orientation directly before the session introduces the features of the virtual meeting room, and the tools to be used. A brief closing reflection at the end of the session invites reflection and learning on the facilitation process and virtual tools, as well as on the content of the session

Register now on Eventbrite.


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

The power facilitation and communications in partnership

#ETF20 - celebrating 20 years with the European Training FoundationI am working with Michael Ambjorn of AlignYourOrg on a book project, as part of a wider team of expert facilitators from around the world. The shorthand for the project is #FacPower and each chapter of the book will have a different focus. In combination the aim is to show the power of facilitation in various fields and contexts.

In our chapter we’ll be focusing on the intersect between communication and facilitation, and exploring the power of applying facilitation and communications in partnership. We will be sharing stories of how we’ve used some of their complementing (and contrasting) professional competencies, and the professional frameworks available.

To help organise this we’ll use a framework from the field of communications: The Global Standard of the Communications Profession. It covers:

  • Ethics
  • Consistency
  • Context
  • Analysis
  • Strategy
  • Engagement

We want to bring these to life – and we’ll be asking the global facilitation and comms communities to add ideas, and share their own stories.

Ultimately the aim is to help you deliver award-winning work. Work with an impact that stands the test of time. Work that matters.

Here’s just one such example we’ll be drawing on (which won awards from both IABC and IAF) – #ETF20.  Please go ahead and share your own ideas, stories and links in a comment below, or online with the hashtag #FacPower!

See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Adapt • Invent • Evolve: reviewing the past to prepare for the future at #EuroComm17

Thank you to everyone who participated in my plenary session Facilitating transformation: reviewing the past to prepare for the future at this year’s IABC Europe MENA conference #EuroComm17 in London today.

In the session I demonstrated a participatory approach for a group to review the past to prepare for the future, by applying the ToP Historical Scan method to reflect together on the journey of development of the communications profession.

Here I am sharing some links to some resources and case studies that I mentioned during the session, and perhaps some that I didn’t, plus (below) some some tweets from the session the timeline we created:

etf20

  • ToP Historical Scan (‘Wall of Wonder’) overview – pdf
  • The Art of Focused Conversation – book
  • Four steps to a universal principle of facilitation and learning – blog post
  • Facilitation case study: Celebrating 20 years with the European Training Foundation in Turin – #ETF20 – case study
  • Transformational Strategy: from trepidation to ‘unlocked’ – case study
  • Staff Away Day with George House Trust – case study
  • Reviewing the past to prepare for the future: #FacHistory in Copenhagen – blog post
  • #IAFEMENA17 conference, 13-15 October in Paris – IAF
  • ToP (Technology of Participation) facilitation training – blog
  • books and sticky walls – ICA:UK

Please share your own reflections in a comment below:

  • What can we learn from experience of the ever-changing and growing communications profession about how communicators might best adapt, invent, evolve and transform, as professionals and as a profession?
  • How might you apply this method, and facilitation more broadly, in your communications work?
  • What potential do you see for greater mutual learning and collaboration between facilitators and communicators, and for partnership between IAF and IABC?

See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Power to the People – why I am excited to be attending #EuroComm 2015

This was first published as a guest post on the IABC UK blog of the International Association of Business Communicators.

Eurocomm15Maybe I was just hooked by the title, “Power to the people”. What’s not exciting about that for a professional facilitator – especially one “passionate about participation and leadership”?  But why would I attend a conference of the communications profession – isn’t that all just about clever marketing copy?

Well, according to the copy, this year’s IABC Europe MENA conference is about about “the two most challenging aspects of communication today – people’s opportunity to be heard (encouraging ideas, innovation, etc.), and best practice to create practical action”. Which does sound quite a lot like facilitation to me. Besides, as a freelancer, I do have a use for marketing copy – and for extending my networks.

If that were not enough for me, this year’s regional IABC conference will be held just a couple of miles from where I live in London. Also, as a result of a new reciprocal partnership, members of the International Association of Facilitators like me are entitled to the discounted IABC member rate. Having perhaps played some small role in brokering that partnership, I felt it would be churlish not to take advantage…

I began to learn of IABC, and the value of facilitation to communications professionals, through meeting and working with Michael Ambjorn, now IABC Vice Chair. He and I worked together, on behalf of the RSA and ICA:UK respectively, to apply ICA’s Technology of Participation facilitation approach to help the RSA to engage with and mobilise its 27,000 Fellows worldwide. We developed what we called the RSA Small Groups methodolgy, to enable the RSA to increase it’s social impact and achieve its ambition of being ‘the best place to have an idea’. We worked together again, this time also with IABC members Jo Anstey and Bent Sorensen, on #ETF20 – a facilitated process designed to creatively engage a diverse, international staff team of around 120, both face-to-face and online, to reflect, learn and bond together in celebrating 20 years of collective achievement.

So I am keen to learn at EuroComm about how others in the communications profession are, or could be, applying facilitation to their address their challenges.  I am particularly attracted by session titles such as “The Power of Participation”, “Engaging in conversations that matter” and “Listening can change a whole organization”; and session leaders from organisations such as Oxfam and the European Commission, in the sectors that I typically work in myself, as well as those from Royal Dutch Shell, Mars and other corporates that are somewhat familiar to me through the work of facilitation colleagues.

I have also been reflecting on the value of communications to facilitation professionals, and am looking forward to exploring that further at EuroComm. When I am contracted as a facilitator to design and lead learning, consultation, engagement or change processes, especially in large organisations or systems and whether face-to-face or online, the effectiveness and impact of my own role is often dependant to some degree on my the broader communications of my client or partner.  Will participants arrive with clear and helpful expectations of the process, and will non-participants receive clear and helpful messages on the aims, outcomes and next steps?

A good example of where my own facilitation role was dependent to a large degree on wider communications processes in which I was largely not involved is Building a future together – broadening ownership in corporate planning, a 12 month programme engaging over 1,000 stakeholders in developing a new 5-year corporate plan for Bron Afon Community Housing in South Wales. In a 60-day contract spread over a year, the facilitation and training role played by my two colleagues and I could only ever represent a very small (if hopefully significant) fraction of a much wider change process in which broader communications were key.

Of course the EuroComm sessions on social media will be of particular interest to me as well, not least because of how much I rely on and enjoy using digitial channels for my own professional networking and for marketing communications.

I think it was a year or two year ago, soon after I had completed my term as IAF Chair and Michael had begun his Board role with IABC, that we first spoke of the potential of some sort of partnership between IAF and IABC, to support mutual learning and collaboration between facilitation and communications professionals. Now that such a partnership is in place, I am excited to take advantage and urge others to do likewise.

IAF members, join me if you can at EuroComm in London this month, and otherwise consider the IABC World Conference in San Francisco in June or check the IABC global calendar for an event near you or online.

IABC members, join me at the IAF Europe MENA conference in Stockholm in October or, before that, check the IAF world calendar for the North America conference in Banff in May or the Asia conference in Mumbai in August.

IABC Londoners, join our monthly IAF London facilitation meet-up, every second Thursday from 6-8pm near Trafalgar Square.

Members or not, wherever you are, do at least follow and engage with me and others at #EuroComm on twitter – see you there!