When is online better than face to face? Free facilitation webinar recording & outputs

Thank you again to the hundred or so people that attended today’s free facilitation webinar, in all or in part, and especially to IAF Oceania for the invitation and to Stephen Berkeley and Anna Carr for co-hosting with me.  Here below you will find the session recording and other outputs.

This session was scheduled in partnership with IAF Oceania and the IAF Oceania meetup group, adapting the format of the ICA:UK Online Focused Conversation Series: Taking time to connect, learn and reflect. This is a series of taster sessions around different topics – both to examine and explore the topic, and to demonstrate the use of ICA’s ToP Focused Conversation Method.

In this session the method was adapted to accommodate the number attending, using only the basic tools within the Zoom platform – audio, video, text chat, break-out rooms, screen sharing and polling.

For more on ICA’s Technology of Participation and facilitation online, register now for these further upcoming training & learning sessions:

  • Group Facilitation Methods OnlineIntroducing the foundations of the ToP approach, two powerful techniques for structuring effective conversations and building group consensus – a series of 6 x2 hour sessions, next from 22 June to 2 July (NEXT WEEK!)
  • Introduction to Facilitation OnlineIntroducing the role of the facilitator and the ToP approach, plus some key tips & tools, 2.5 hours, next on 8 July & 8 September
  • Facilitating Virtual Events OnlineLearn about and practice ways to make online events participatory, engaging and productive – a series of 7 x2 hour sessions, next from 15 September to 8 October

We all know that online is just not the same as face-to-face, right? And that for some things, maybe, it will never be as good. But when, or for what, can online be better?

“We ran a conference in Teams (and it was better than the “real” thing)” wrote Dr Robert O’Toole NTF of the University of Warwick this week.

“Technology facilitated a more inclusive meeting than is usually possible in person. Best facilitation ever, more equal interaction than at any other meeting, no flights (climate thanks us). Virtuality rules!” wrote particpants in a 3-day online event of over 100 delegates that I facilitated myself recently.

The recording, slides and chat transcript follow here. Thanks also to Heather Collins for her LinkedIn post and Carolyn Xie for another beautiful sketchnote!

When is online better than face-to-face? sketchnote

See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together.

How engaging can your online session be? Free facilitation webinar recording & outputs

How engaging can your online event be

Thank you again to the 250 or so people in total that attended today’s free facilitation webinar, in all or in part, and especially to my fellow trainers of the ICA:UK Facilitating Virtual Events course Megan, Dawn, Orla, Alan, Nileen & Ester Mae for co-hosting with me – see our profiles.  Here below you will find the session recording and other outputs.

This was the second of two sessions scheduled in partnership with ICA:UK as part of its new Online Focused Conversation Series: Taking time to connect, learn and reflect.

The aim of all these sessions is for participants to connect, share and learn with others sharing their interest the topic, while experiencing ICA’s ToP Focused Conversation method.

In this session the method was adapted to accommodate the number attending, using only the basic tools within the Zoom platform – audio, video, text chat, break-out rooms, screen sharing and polling.

For more on ICA’s Technology of Participation and facilitation online, register now for these further upcoming training & learning sessions:

  • Free facilitation webinars – next up “When is online better than face-to-face?”, next week on 17 June
  • Introduction to Facilitation OnlineIntroducing the role of the facilitator and the ToP approach, plus some key tips & tools, 2.5 hours, next on 8 July & 8 September
  • Group Facilitation Methods OnlineIntroducing the foundations of the ToP approach, two powerful techniques for structuring effective conversations and building group consensus – a series of 6 x2 hour sessions, next from 22 June to 2 July
  • Facilitating Virtual Events OnlineLearn about and practice ways to make online events participatory, engaging and productive – a series of 7 x2 hour sessions, next from 15 September to 8 October

For details of remaining sessions of this series with other ICA:UK lead ToP trainers, and to register for those, please see the ICA:UK Online Focused Conversation Series.


Our meetings, workshops and events, our world, are increasingly moving online – now more than ever! So as leaders and facilitators we must be prepared to move with them. Virtual sessions can have advantages over face-to-face, but disadvantages too – not least, shorter attention spans and greater potential for distractions. How can we keep people engaged and focused when meeting online?

The recording, slides and chat transcript follow here. Thanks also to Carolyn Xie for her beautiful sketchnote and to Archana Pingle & Susanne Dunne for their tweets and Michelle Deacon for her LinkedIn post.

How engaging can your online session be?- Carolyn Xie sketchnote


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together.

Taking your event online: what could possibly go wrong?

Taking your event online

Thank you again to the 100 attendees who participated in yesterday’s free facilitation webinar, and especially to fellow ICA:UK ToP facilitation trainers Megan Evans and Dawn Williams for co-hosting with me.  Apologies to anyone intending to join who found the meeting room full to capacity!  Here below you will find the session recording and other outputs.

This was the first of two sessions scheduled in partnership with ICA:UK as part of its new Online Focused Conversation Series: Taking time to connect, learn and reflect.

The aim of all these sessions is for participants to connect, share and learn with others sharing their interest the topic, while experiencing ICA’s ToP Focused Conversation method.

In this session the method was adapted to accommodate the number attending, using only the basic tools within the Zoom platform – audio, video, text chat, break-out rooms, screen sharing and polling.

For more on ICA’s Technology of Participation and facilitation online, register now for these further upcoming training & learning sessions:

  • Free facilitation webinars – next up “How engaging can your online session be?” in June
  • Introduction to Facilitation OnlineIntroducing the role of the facilitator and the ToP approach, plus some key tips & tools, 2.5 hours, starting in June & July
  • Facilitating Virtual Events I Online – Learn and practice ways to make online events participatory, engaging and productive – a series of 6-7 x2 hour sessions, online
  • Group Facilitation Methods OnlineIntroducing the foundations of the ToP approach, two powerful techniques for structuring effective conversations and building group consensus – a series of 6 x2 hour sessions in June/July.

For details of sessions of this series with other ICA:UK lead ToP trainers, and to register for those, please see the ICA:UK Online Focused Conversation Series.


Your long-planned meeting, workshop or event, or that of your client, can no longer be held face-to-face. So it is decided to hold it online instead. What could possibly go wrong? What are some tips & tools that can help you – not to just make the best of it, but to make it the best?  More inclusive, engaging and productive than ever before?

The recording and the slides with chat transcript follow here. Thanks also to Dave Hider for the lovely feedback on LinkedIn!


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together.

Taking your event online: what could possibly go wrong?

Taking your event online

Tuesday, 5 May 2020, 11:00-12:00 UK time

Your long-planned meeting, workshop or event, or that of your client, can no longer be held face-to-face. So it is decided to hold it online instead. What could possibly go wrong? What are some tips & tools that can help you – not to just make the best of it, but to make it the best?  More inclusive, engaging and productive than ever before?

Join us to connect, share & learn – register now on Eventbrite.


How engaging can your online session be?

How engaging can your online event be

Wednesday, 10 June 2020, 12:00-13:00 UK time

Our meetings, workshops and events, our world, are increasingly moving online – now more than ever! So as leaders and facilitators we must be prepared to move with them. Virtual sessions can have advantages over face-to-face, but disadvantages too – not least, shorter attention spans and greater potential for distractions. How can we keep people engaged and focused when meeting online?

Join us to connect, share & learn – register now on Eventbrite.


These two sessions are scheduled in partnership with ICA:UK as part of its new Online Focused Conversation Series: Taking time to connect, learn and reflect.

ICA:UK, in collaboration with lead trainers of it’s ToP facilitation training, is pleased to offer this series of taster sessions around different topics – both to examine and explore the topic, and to demonstrate the use of the ToP Focused Conversation Method.

All the sessions will be online, for 60 minutes, and will consist of a facilitated conversation followed by a brief run through of the method used. The sessions will be run by different trainers in their own style, around topics they have chosen.  In these sessions, the method will be adapted to accommodate whatever number attend.

In addition to participants learning more about the topic, the sessions will serve as an introduction to the method for those new to ToP facilitation and will be a useful reminder of the method for those who have already attended our popular Group Facilitation Methods course. Participants may opt to go on and take further training (either online or face to face) and/or to learn and share as part of a community of people using facilitation.

All the sessions will be recorded, with the recording being publicly available after the session is over. Participants will also be “signposted” after the session to opportunities on how they can build on their experience. You may opt out of receiving further communications at any time after the session.

For details of sessions with other ICA:UK lead ToP trainers, and to register for those, please see the ICA:UK Online Focused Conversation Series

For more on my occasional series of free facilitation webinars, including recordings and other outputs of previous sessions, please visit free facilitation webinars.


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite also for my regularly scheduled ToP facilitation training courses in London and Brussels, now also online.

Introducing ToP facilitation at the Moscow Facilitators Club

Thank you to everyone attending my session at today’s February meeting of the Moscow Facilitators Club hosted by Personal Image. I am pleased to share the slides I used here below, in English and Russian, along with the video we used during the session – What do facilitators do really?  The second video below is a longer introduction to ORID and the Focused Conversation method of ICA’s Technology of Participation, in Russian, from Elena Litvinova of Facilitator Club.

The session was adapted from one first shared at the 2015 IAF EMENA conference in Stockholm, Is there a single, universal principle of facilitation?  It was inspired by an earlier blog post Four steps to a universal principle of facilitation and learning.  See also (in Russian) Art of Focused Conversation: 100 Ways to Access Group Wisdom in the Workplace.

If you are in Moscow, it is not (quite) too late to register to join me for tomorrow evening’s IAF Russia meetup, or from Wednesday to Friday for Accelerated ToP Participatory Strategic Planning training with Personal Image – see you then!


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.