Are you planning an online conference, Forum or General Assembly?

Free facilitation webinar: Taking your event online: what could possibly go wrong?


Below is a ‘menu of services’ that I have been able to provide to a number of clients planning such online events in recent years. Please contact me as early as you can if you could benefit from such support as you plan, prepare and deliver your own event.

The scope and scale of service delivered for these recent projects has ranged from just a few days of consulting and coaching from myself alone over a week or two, to a larger package of consultation, coaching and Introduction to Facilitation Online training with multiple teams from myself and a co-facilitator over several weeks, to anything from 10 to 50 days or more of comprehensive support over several months from myself and a larger team with diverse skills able to provide many if not all of the menu of services.

Colleagues that I have collaborated with on such projects recently have included Orla Cronin, Marie Dubost, Charo Lanao, Judy Rees, Hector Villarreal Lozoya and Bruno Selun – I am thankful to them for the teamwork that has made many of these projects possible.

Recent such client contracts have included:

  • with Action Aid International, facilitation coaching and support for the Convener, Organising Committee and Governance staff of the Global Secretariat in preparation for sessions of the online 2021 Annual General Meeting
  • with Amnesty International, design and lead facilitation of a series of 17 sessions of the online 2021 Global Assembly, involving a multilingual team of 5 facilitators and 3-4 delegates of each of almost 70 member entities worldwide working in English, French and Spanish
  • with Amnesty International, Europe & Central Asia region, lead design and facilitation of a 4-week online 2021 Regional Forum involving over 100 delegates from around 25 member organisations in over 20 sessions
  • with OMCT, design consulting and facilitation training over 3 months in support of the first online Global Week Against Torture in 2021
  • with Oxfam Ireland, online facilitation training and coaching with staff in Ireland and of six African programme partners, in support of their first online Annual Partnership Meeting together in 2020
  • with the ISEAL Alliance, online facilitation training and coaching in support of their first online ‘Members’ Month’ in 2020
  • with ILGA Europe on behalf of Kumquat Consult, design consulting and facilitation training in support of the first online ILGA Europe 2020 Annual Conference
  • with Amnesty International, design and facilitation of a series of six online Global Strategy Labs involving around 150 delegates representing 70 national entities worldwide working in English, French and Spanish in 2020
  • with the Amnesty International Europe & Central Asia region, lead design and facilitation of a 3-day online 2020 Regional Forum involving over 100 delegates from around 25 member organisations – blog post
  • with FAO, design and facilitation of the 2015 online conference “Economics of Climate Change Mitigation Options in the Forest Sector” engaging over 900 international experts – case study

“Martin and his team provided outstanding support during Amnesty International’s 2021 Global Assembly which for the first time was held entirely online. They were integral in the planning of the model which helped to ensure broad participation and access for delegates of almost 70 member entities. Their experience and familiarity with facilitating online spaces were game changing and were critical in helping to build trust in the process and in a new model of digital governance.” – Ann Burroughs, Chair of the 2021 Global Assembly and Preparatory Committee, Amnesty International – Sep 16, 2021

“Together with other folks at the Kumquat team Martin helped us to organize the ILGA-Europe Gathering Online 2020. Organizing a large event online for the first time came with many questions and challenges. Martin particularly helped us with providing training and assistance to put together the flow of the programme and to ensure that we were ready to facilitate the many spaces that our event was made up with. It was a pleasure working with Martin!” – Björn van Roozendaal, Programmes Director at ILGA-Europe – Feb 25, 2021

“In November 2020, Martin provided invaluable support to Oxfam Ireland in the build-up to a series of multi-stakeholder online workshops. He provided tailored ‘coaching sessions’ to our team, which helped us to prepare and deliver several engaging virtual sessions. These sessions directly catered to our needs, building our ‘hard’ and ‘soft’ virtual facilitation skills and knowledge. Furthermore, he also co-facilitated an in-house “Introduction to Facilitation Online” workshop with colleagues across Southern and Eastern Africa. This excellent workshop was well received by all participants. Thanks, Martin!” – Rosa Brandon, Programme Quality Officer at Oxfam Ireland – Feb 22, 2021

“WOW! Awesome contributions from 200+ participants at the #ECCMOFS REDD+ online conference session. Feeling inspired @FAOForestry”  – Ruth Mallett, Consultant at UN Food & Agriculture Organisation (FAO) – February 13, 2013


Menu of services

Before

Project management: We can work with you to clearly define the project and its boundaries, starting from a clear purpose statement (including outputs and outcomes) that will help align your various stakeholders’ expectations of the event. We can help you make it operational by translating it into a clear project plan and division of responsibilities, and we can accompany you in delivery.

We will recommend using an online project management tool across the entire team (internal and external) to achieve and maintain this throughout – we can provide and support you to use Basecamp or Asana, or join an existing platform you’re already using internally, or we can support you to acquire and use your own platform. Such a platform will be crucial to deliver such a complex project on schedule.

Conceptualisation: Support for the overall design and conceptualisation of a coherent event, including flow, timing, duration and format to maximise engagement and participation to best meet your aims and ambitions within your constraints, including budget and capacity. We can help you to identify what types of sessions should be offered (including format, degree of participation, types of outcomes, etc.), allowing you to then populate the programme using those session types.

Participation design: We can work with you to identify what sort of participation (how much, how broad, how deep) each session type will require, and the number of participants expected or desired. These will make up the event’s participation requirements, which with security & accessibility requirements will allow us to advise which service(s), platform(s) and/or tool(s) you should consider.

Session call & selection: We can support you in the setup and running of a session call, proposal and selection system for submitters, reviewers and decision-makers – including technical support, training and assistance

Communication: We can advise you on how and when to communicate with prospective and confirmed participants, session leaders, speakers and other stakeholders in order to manage their expectations and preparations in alignment with those of the event as a whole.

Platform selection & setup: We can help you in researching and reviewing available options and selecting an online event platform to meet your specific requirements, including in relation to security, pricing, functionality and much more. We can help you with setup and troubleshooting of your selected platform, including the pre-registration, registration, event and post-event phases

Additional tools: Depending on your requirements and choice of platform, we can support you to select, configure and use additional tools for participant inclusion and engagement, e.g. for interpretation, voting, Q&A, brainstorming, visualisation, networking etc.

Facilitation training & coaching: We can help you determine how to best recruit additional facilitators if needed, whether volunteers or professionals. We can design and deliver bespoke facilitation training, drawing on a range of existing and well-established training modules (see above). We can offer tailored coaching & troubleshooting sessions for session facilitators and producers, individually or in pairs or small teams, to support them in their session design and preparation.

Technical preparation: We can help you with the technical preparation of your team, speakers and moderators to run their sessions through the event platform – technical checks, testing all platforms & tools used to ensure they’re familiar with them on the day

During

Technical support (a.k.a. production): On-call technical support for the full duration of the event, both inside and between sessions, to ensure everything goes according to plan, and to deliver backup solutions in the event of a failure (e.g. if a speaker or session leader can’t connect)

Facilitation support: We can help by facilitating or producing particular sessions or parts of sessions for you, or the whole event, or by co-facilitating or co-producing to support your own session teams to do so

After

Evaluation: Design, delivery and analysis of a bespoke evaluation survey to collect actionable feedback from your participants regarding what went well, what didn’t, and how to improve future events


See also free facilitation webinars including:

See also about mehow I work and recommendations & case studies, and please contact me about how we might work together.

The Power and Practice of Facilitation – annual conference programme

Annual Conference - the Power and Practice of Facilitation

We are excited to announce the draft programme of our IAF England & Wales Annual Conference on the theme “The Power and Practice of Facilitation” – October 18-19 in Birmingham, for International Facilitation Week #FacWeek 2019.

Check out the 15 sessions already offered, and register by 14 July for early-bird rates, on Eventbrite at https://iafewfacweek2019.eventbrite.com/.

Register now for both days, or just for Friday or Saturday. An additional 25% off all rates is available to IAF members – please ask for the promotional code if you have not received it. If you are not yet an IAF member and would like to join, you can save a whopping 25% on your first year’s membership if you buy it when you register for both days.

Join us to celebrate and promote the power of facilitation, and to connect, network and learn with other IAF facilitators & friends from across England & Wales and beyond – full details and registrations are at https://iafewfacweek2019.eventbrite.com/.


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Join our monthly facilitation networking & learning meetups, now throughout England & Wales and online!

There have never been more opportunities to network with other facilitators and learn about facilitation, near you – now in more than a dozen towns & cities throughout England & Wales and online as well.

If you are a facilitator or use facilitation in your work, or if you are just interested to know more, do take a moment to join one of our 5 regional groups and RSVP now for a free facilitation meetup near you.

If you have already attended or if you are a regular, read on to find out what’s new and how to get more involved.

“A brilliant initiative – a great way to build your faciliation skills whilst networking with like-minded sorts” – Neil Fogarty

“Setting out as a facilitator on my own was a scary decision but I have met so many great people through the meet-ups… Its a really wonderful community to be a part of!” – Camilla Gordon

“There’s a generosity and love of learning which makes these meet-ups special. And a surprisingly wide range of people and ways that they use their skills” – Penny Walker

The first IAF England & Wales ‘facilitators & friends’ meetup group began 5 years ago now with monthly evening meetups in London, and was joined 3 years ago by the South West and North of England groups. That’s when we launched our England & Wales Leadership Team and established our pattern of monthly local morning coffee meetups, quarterly regional afternoon learning meetups and an annual all-day learning meetup for all-England & Wales during International Facilitation Week (#FacWeek) each October. Last year we were joined by the Midlands & East of England group, and our local coffee meetups extended from London, Bristol & Leeds to Birmingham, Oxfordshire, Manchester & Warwick as well.  We are grateful to all our volunteer hosts & session leaders and everyone else who has made all of this possible.

Since our new IAF England & Wales Board was elected last year we have raised our ambition, and now we have adjusted our pattern of meetups accordingly – and identified some new volunteer leadership opportunities as well.

Our new ‘at a glance’ monthly schedule shows the new pattern of meetups, including new monthly local coffee meetups in Cambridge, Cardiff, Newcastle, North Wales & Winchester, and online as well. Click on the image above to enlarge the schedule, and note that if the first day of the month falls midweek then the first Friday may come before the first Monday!

The new pattern will also include afternoon learning meetups in more regions but less frequently in each. Already the schedule shows 3 per year in the South West and two plus our new Annual Conference in the Midlands & East. These will be joined by 3 per year in the North, and ultimately Wales. In London our bi-monthly afternoon learning meetups and evening drinks meetups will shift to quarterly, and be complemented by new evening learning meetups as well.

Our 2-day annual conference “The Power and Practice of Facilitation”, 18-19 October in Birmingham, will extend our previous all-day meetup for International Facilitation Week. You can expect a diverse range of highly interactive, peer-led parallel sessions to choose from, common to previous years, plus this year:

  • an opening keynote session on Friday sharing stories of the power of facilitation from the client perspective
  • a facilitated ‘Open Space’ session on Saturday to raise and address topics of your own, and/or to attend repeats of a few of the most popular parallel sessions
  • networking dinner & drinks on Thursday & Friday evenings
  • a prize raffle on Saturday afternoon including free facilitation kit, free personality profiling, free facilitation books and training, and more!

Discounts are available for early registrations until 30 June, and an additional 25% off all rates is available to IAF members. If you are not yet an IAF member and would like to join, you can save a whopping 25% on your first year’s membership if you buy it when you register for both days. See IAF: who we are and what we do (below) and learn about IAF membership.

We will continue to collaborate with others and share their facilitation-related learning & networking opportunities as well, not least those of our friends at partner Association IABC UK. Check out their upcoming events in London Listening workshop: a critical skill for communicators – why is it dying? on 1 May and Future Fit 2019: what is happening in the world of communications today, and tomorrow? on 23 May. IAF members may book for these at IABC member rates – if interested, please contact me.

We will be expanding our Leadership Team this year by inviting all our local meetup hosts to join us – online in Basecamp and (when they are available) for monthly zoom calls, and face-to-face in Birmingham on June 20 – in conjunction with a Midlands & East regional afternoon learning meetup.

We are also keen to welcome new members to our volunteer Leadership Team. Please contact us if you may be interested in any of the following opportunities in particular:

  • Regional meetup group organisers for the North of England, Wales and London & SE regions
  • Meetup hosts for new local coffee meetups in Brighton, Devon, Leeds, Liverpool, London & Nottingham – or wherever you are!
  • Podcasters to join our brand new new podcast team.

Or, please let us know how you would like to get more involved – for more information and to contact us, please see IAF England & Wales.

Please join us online also in our Facebook and LinkedIn groups and by following on Twitter and Instagram – using the hashtag of course! #IAFmeetup


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

 

Facilitating positive transformation: Reviewing the past to prepare for the future at #IAFIndia17

IAF India conference 2017Thank you to everyone who participated in my plenary session at this year’s IAF India conference in Chennai today – Facilitation: the key to positive transformation#IAFIndia17.

In the session, Facilitating positive transformation: Reviewing the past to prepare for the future, I demonstrated a participatory approach for a group to review the past, to prepare for the future, by applying the ToP (Technology of Participation) Historical Scan method to reflect together on the unfolding history of participation and facilitation in India and beyond. I also shared some insights into the theory behind the method, and examples of the method in action. Participants had a brief opportunity to reflect on how they might apply the method.

Here I am sharing links to some resources and case studies that I mentioned during the session, and some that I didn’t, plus (below) some some tweets from the session.

ToP Historical Scan method

Examples of the method in action

  • etf20Adapt • Invent • Evolve: reviewing the past to prepare for the future at the IABC EMENA 2017 conference in London, #EuroComm17 – blog post
  • Celebrating 20 years with the European Training Foundation in Turin – #ETF20 – case study
  • Transformational Strategy: from trepidation to ‘unlocked’ with IDMC in Geneva – case study
  • Staff Away Day with George House Trust in Manchester – case study
  • Clinical Leadership Evaluation and Development with Manchester Primary Care Trust – case study

Facilitation history

  • How has facilitation developed over time, and where might it be heading? A six-month collaborative process to develop our collective story of facilitation, as IAF celebrated its 20th anniversary in 2014 – blog post, plus #FacHistory on twitter and  storify
  • Reviewing the past to prepare for the future: #FacHistory at the IAF EMENA 2014 conference in Copenhagen, #IAFEMENA14 – blog post
  • Reflections on the history of professional process facilitation, an article by Richard Chapman published by IAF Europe & AMED in 2011 – pdf
  • The past, present & future of the facilitation profession: Reviewing the past to prepare for the future at the IAF Europe 2007 conference in Edinburgh – (pdf)

ToP facilitation training & sticky walls

  • Join me for ToP facilitation training in Brussels & London (2018 dates to be scheduled soon) – blog
  • Join ICA India or other ICAs worldwide for ToP facilitation training near you
  • Sticky walls are available from ICA:UK and other ICAs, and in India from BangOn Facilitation.


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.

Leading the Big Conversation at #IAFEMENA17 in Paris

Join Mike Pounsford and me for our session at the upcoming 2017 IAF EMENA conference Boosting positive change – the power of facilitation, October 13-15 in Paris! Our session Leading the Big Conversation will be on the Saturday afternoon from 2pm.

This facilitated workshop will illustrate the Big Conversation process, and help you to explore your future using visuals and conversations. The Big Conversation supports the implementation of change by enabling teams to understand strategic goals and translate them to local actions. It uses visual approaches that are memorable, accessible and relevant. The workshop will be experiential, and illustrate this approach using insights and ideas generated by participants thinking about their own futures.

Like me, Mike is an IAF Certified Professional Facilitator and an enthusiastic user of ICA’s Technology of Participation. He is also President of IABC UK, the UK chapter of the International Association of Business Communicators. For more on our efforts to promote mutual learning and collaboration between facilitators and communicators and partnership between IAF and IABC, and on my session at the recent IABC Europe MENA conference in London, see Facilitating transformation: reviewing the past to prepare for the future at #EuroComm17.

See also Facilitation and Communication to lead ‘The Big Conversation’: Digital Transformation.

Register now to join us! I understand that IABC members are welcome to register for the conference at IAF member rates.


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.

 

Facilitating transformation: reviewing the past to prepare for the future at #EuroComm17

#eurocomm17

I am excited to be attending and presenting at this year’s IABC Europe MENA conference #EuroComm17 in London in March. It promises to be a fantastic opportunity for facilitation professionals to connect, learn & collaborate with their counterparts in the communications profession. Register now to join me, or contact me first to benefit from my ‘invite a friend’ discount code.

CCjkUYmXIAAZqK9.jpg largeIt seems that the time is increasingly ripe to bring our two communities and skill sets closer together. I was inspired by attending EuroComm15 in London two years to blog, in Power to the People, and the power of facilitation and communications in partnership, on the potential that I saw for greater mutual learning and collaboration between facilitators and communicators and for partnership between IAF and IABC.

#FacWeekChat 2015Since then I have collaborated with fellow IAF London member and past-IABC Chair Michael Ambjorn to engage members of both associations & professions on the question What does it take for people to align behind change? – first in a twitter chat and then in a webinar. Several IABC members have taken ToP facilitation training with me, joined IAF and even gained the IAF Certified Professional Facilitator designation. More recently IABC EMENA Board member Kasha Dougall has blogged on When communicators become facilitators, and IAF Denmark member Charlotte Ditloev Jensen has joined the EuroComm17 speaker list with her session Transformation from within: How facilitation techniques can expand the organizational impact of communication.

The theme of EuroComm this year  – TRANSFORMATION: Adapt • Invent • Evolve – is a key aspect of any ever-changing and growing profession. Presentations will cover everything from constantly reinventing ourselves as professionals, to keeping pace with technology, to navigating the ever-changing political, social and workplace landscape.

etf20In my own workshop, Facilitating transformation: reviewing the past to prepare for the future, I shall demonstrate a participatory approach for a group to review the past to prepare for the future, by applying the ToP Historical Scan method to reflect together on the journey of development of the communications profession. I will be joined by IABC past­-chair Michael Ambjorn of AlignYourOrg and Alastair Macphail of the European Training Foundation (ETF) to share a case study of the method in action “Celebrating 20 years with the European Training Foundation in Turin – #ETF20”  This project in 2015 won an IABC Gold Quill Award and an IAF Facilitation Impact Award. Participants will have an opportunity to reflect on how they might apply the method themselves. The session is adapted from my 2014 IAF conference session on the history of facilitation, in IAF’s 20th anniversary year, Reviewing the past to prepare for the future: #FacHistory in Copenhagen.

Register now to join me, or contact me first to benefit from my ‘invite a friend’ discount code. See you then!


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Greetings to the 2016 IAF Asia Pacific facilitators’ conference in Taiwan

Greetings to IAF AsiaHello and greetings from London to the 2016 IAF Asia Pacific facilitators’ conference now starting in Taiwan, “From Mountain to Sea: Perceiving Systemic Change and the Transformative Role of Facilitation

I am Martin Gilbraith, now President of ICA International and formerly Chair of IAF. I have been involved with both organisations for many years, and I am passionate about both – and about their different but complementary roles in promoting the power of facilitation worldwide.

So I am delighted to know that ICA is well represented at your IAF conference, and that Larry Philbrook, Laura Hsu and other colleagues are taking this opportunity to build connections between our two overlapping communities.

A new global joint working group has recently begun to explore how we might encourage greater connections and collaboration between ICA & IAF and their members worldwide, so this is a great example.

Thank you. Enjoy your conference!  I look forward to following at #IAFAsia2016.