Supercharge your facilitation practice with opportunities & insights from the profession

ICAUK ToP Participatory Strategic Planning training, 2013 at NCVO in London - photo Adam Swann, facilitation Martin Gilbraith #ToPfacilitation 1Supercharge your learning at the UK’s top facilitation event of the year

A space to grow, reflect and learn together

Register for the International Association of Facilitators (IAF) England & Wales annual conference, and supercharge your learning this year by joining our special pre-conference ICA:UK ToP facilitation masterclass with Martin Gilbraith.

Conference attendees enjoy a 25% discount, IAF members and non-members.

Register now:


What is changing in the world of facilitation and workshop design?

What can 2023 teach us about the promises and challenges of 2024?

There are some fascinating insights on the practice of facilitation and the profession in this new survey report from SessionLab, not least that almost 20% of respondents report that they use ICA’s ToP facilitation methods – we wonder what the other 80% are waiting for!

This second annual report is based on the contributions of 975 facilitators around the world, and accompanied by commentary from 12 experts sharing their perspectives.

John Cornwell of our own ICA:UK Team and IAF’s Social Inclusion Facilitators comments on the demographics of the profession:

“We need to expand outreach efforts, include colleagues from various backgrounds worldwide, and create an inclusive and supportive environment for facilitators”

Read the report:


Taking your facilitation online

Includes Miro, Mural and Jamboard templates for ToP Focused Conversations and Consensus Workshops

A few places remain available on this month’s two-session course on adapting ICA’s ToP facilitation methods for the online world with Alan Heckman.

Register now:


Support us to support our international partners

The current focus of ICA:UK’s International Working Group is on:

  • providing support for local organisations in Africa through the Village Volunteers sponsorship scheme. We have recently been able to fund training in ToP methods for Support for Community Response, and training of Climate Change Educators through the Kombuni Water Development Self-Help Group, both in Kenya.
  • making plans for the expansion of the Village Volunteers scheme so that we can deepen and broaden our impact in Africa. Watch this space for more detail
  • exploring further expansion of ToP training in Romania by identifying and working with a local partner there

Add your support to Village Volunteers here.


Why ICA’s ‘Technology of Participation’ (ToP) facilitation training?

93% of participants rated Group Facilitation Methods 8/10 or higher

Comments from participants’ end-of-course evaluations included:

  • brilliant – a must-do if you want better, more effective meetings
  • provides two practical, easy-to-use methods to discover deep insights from diverse groups – useful tools for any group, organisation or community
  • benefits for experienced facilitator and novice alike
  • worth every penny – excellent content & great presentation

“Successful meetings are key to our internal and external successes. Many of our staff mentioned this training as a highlight in their end of year reviews – several said it was the most useful training they had ever attended.”

Eve Geddie

Find out what Group Facilitation Methods could do for you.

Download our course brochure here


** Last few places available **  
Taking ToP Methods Online,
ONLINE, 15 Feb
with Alan Heckman

Adapting ICA’s ToP facilitation methods for the online world.
Group Facilitation Methods
LONDON, 20-21 Feb
with Martin Gilbraith

Introducing the foundations of the ToP approach, two powerful techniques for structuring effective conversations and building group consensus.
* Fast approaching *  
Group Facilitation Methods
EDINBURGH, 20-21 Mar
with Martin Gilbraith

Introducing the foundations of the ToP approach, two powerful techniques for structuring effective conversations and building group consensus
ToP Masterclass
Birmingham, 25 Apr
with Martin Gilbraith

Facilitating dialogue, learning, consensus & change.

Also coming soon:

See the full 2024 schedule at https://ica-uk.org.uk/courses/


Looking for something else, tailored or in-house?

Let us come to you to meet your particular goals

Maximise your benefit from our training by letting us come to you, to meet your particular learning goals:

If your organisation or group needs a facilitator, or if you need support in designing and delivering a workshop, meeting or conference:

Meet Our Team, and Contact us!


Interested in joining our team of trainers?

We currently have seven trainee trainers at various stages of the trainer’s journey, and we are keen to grow and diversify our team further – learn more and contact us.


Have you got your Sticky Wall yet?

ICA:UK Sticky Walls are a great visual tool for facilitators, group leaders and trainers. They are light, portable and can be used anywhere. Arrange and reposition ideas easily to inspire idea generation and encourage group involvement. 

Buy now


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together.

Register now in Eventbrite for my own upcoming public courses in London & elsewhere and see ICA:UK for additional courses offered by fellow ICA:UK Associates online and elsewhere.

To arrange an in-house or partnership course for your group, see ToP facilitation training at your place – and free places for you! and please contact me.

Is there a single, universal principle of facilitation? – IAF Belgium webinar recording & slides

Is there a single, universal principle of facilitation?

Thank you again to all those who attended this session yesterday, and especially to IAF Belgium for the invitation.

This session introduces a simple but powerful and versatile model that can be applied as a tool and even as a guiding principle. It can help facilitators to engage and empower their groups with greater confidence and versatility, to better enable them to make the change that they are seeking in the world.

The session is equally suitable for newcomers to facilitation and for experienced facilitators who are new to ICA’s Technology of Participation (ToP) methodology, and those who would like to deepen their understanding of the ToP ‘ORID’ model as a design tool.

The session is adapted from one originally delivered at the 2015 IAF Europe MENA conference in Stockholm, that has since been repeated a number of times both face-to-face and online.


The recording and other outputs follow:


See also about me, how I work, who I work with and recommendations & case studies, and please contact me about how we might work together.

Reflections on 5 years of chapter leadership with IAF England & Wales

IAF England & Wales 2020 Annual Meeting

Hosting the 2020 online Annual Meeting of IAF England & Wales last month was one of my last acts as chapter Chair before completing my 2 year term at the end of December. I am sharing here the zoom recording of the meeting, and also the 2020 Board report (pdf) that we presented as a Board and Leadership Team.

It is also now just over 5 years since I took over as organiser of the IAF London meetup group, and it will very soon be time this month for the new England & Wales Board (and separately also this month the IAF global Board) to meet again to make plans for the year ahead.

So I thought I would share a little of the story of these 5 years, and a few reflections from my own experience of what I think has worked for us.


In a small way I had supported Julia Goga-Cooke and Martin Farrell in their hosting of the first meetups of IAF England & Wales, in London from November 2013. We met monthly on Thursday evenings in a meeting room near Charing Cross for 2 hours of informal networking and learning exchange. We had groups of up to around 8 or 10, sometimes only one or two (even none!). Nevertheless we attracted a small but loyal band of regular attenders, who came to appreciate our little community greatly.

Join IAF facilitators & friends for regular facilitation meetups in London and elsewhere

When I took over as host in November 2015, I sought to grow the community at first by diversifying the meetups. I continued the London networking and learning meetups in a meeting room every other month, as afternoon sessions of 3-4 hours to encourage and enable people to travel further to attend. I alternated those with bi-monthly evening social meetups in a pub, and added monthly morning networking meetups in a coffee shop.

I found that my meetup.com organiser fee entitled me to 3 meetup groups for the price of one. So I launched new regional groups for the North of England and South West, and invited others to host monthly local coffee meetups near them and to share in hosting of regional networking & learning meetups on a quarterly basis.

Join us in Birmingham for International Facilitation Week, and where you are! #FacWeek

We held our first all-day, all-England & Wales meetup for International Facilitation Week in Birmingham in October 2016, with I think 16 participants.

We made extensive use of twitter and other social media to reach out to others, using the hashtag #IAFmeetup and sharing selfies of every meetup – at least when joined by others!

IAF England & Wales Leadership Team plans the year ahead

As the network grew, I invited meetup hosts and attendees to join me in forming a Leadership Team, and six of us first met for an afternoon of action planning in London in May 2017.

In 2018 we launched the Midlands & East of England group, and six of us stood for election by the chapter membership to form a new chapter Board.

We asked some of our regulars what they have appreciated most about IAF E&W Meetups and why should others be interested, and listed some of their replies on our web page.

Join our monthly facilitation networking & learning meetups, now throughout England & Wales and online!

In 2019 we invited all of our growing community of meetup hosts around the country to form an expanded Leadership Team of around 30, with an online home in Basecamp. In that year’s election we expanded the Board from six to nine. We also launched the Wales meetup group, supported sister groups to launch in Scotland and Ireland, and launched the monthly UK & Ireland online coffee meetup.

The Power and Practice of Facilitation – annual conference programme

For International Facilitation Week in 2019 our national event in Birmingham became a two-day Annual Conference, attended by around 100. We also launched the #IAFpodcast Facilitation Stories that week – an initiative sparked by a conversation at a London meetup earlier that year.

Early 2020 saw a dozen or so attend our first overnight Leadership Team meeting in Birmingham in January, and the launch of IAF England & Wales Hubs to support IAF facilitators and friends to pursue a shared interest together – the first being the Climate Hub. Then of course we took all of our meetups online, and then our October 2020 Annual Conference as well…

The 2020 Board report shared here illustrates something of the experience and outcomes of IAF England & Wales this past year in text and images, and the Annual Meeting recording illustrates the experience and outcomes of many of those involved in their own stories and from their perspectives.


I am enormously proud of what we have become as a community – and not least how that community has innovated and transformed itself, and enabled those involved to innovate and transform their own facilitation practice and businesses, this past year.

I am enormously gratified, also, to be able to step down from my own leadership role with great confidence in the strong, distributed and very facilitative leadership that remains in place. I mean my successor as Chair Helene Jewell, and the newly (re-)elected chapter Board of nine and wider Leadership Team, and also the IAF England & Wales community as a whole as well.

Our IAF England & Wales 2020 plan, like those of previous years, includes a few simple principles that we have developed over the years to capture how we have sought to work together as chapter. For me these reflect much of what has worked for us in terms of chapter leadership over the past 5 years.

  • IAF England & Wales is a not-for-profit unincorporated association, constituted as a Chapter of IAF according to Chapter Bylaws approved by the IAF Board in 2011 and governed by an elected Board of local IAF members

As a chapter of IAF we are guided by the Vision, Mission and Values of IAF and we engage actively with other chapters, and with the Association as a whole, both to learn and to contribute. Our Bylaws are adapted from those of IAF as a whole and our Board structure and roles are adapted from those of the global IAF Board. This has helped us to build alignment.

  • IAF facilitators & friends, our wider network, welcomes everyone with an interest in facilitation in E&W, IAF members and non-members alike. Non-IAF members from among the wider network may be appointed by the E&W Board to the wider IAF E&W Leadership Team.

The greatest value that an Association like IAF can offer its members, in my experience, is the opportunity to exercise leadership in service to others and to the world at large. Thus we have not sought to provide a service to members so much as to build an open community to support members and others to serve each other and the wider world. We have used social media and online platforms as well as face-to-face and virtual meetups to broaden and deepen our connections. This has enabled us to build engagement.

We are a community of facilitators, after all, with a mission to promote and advance the highest professional standards among all those with an interest in facilitation. This has helped us to build credibility.

  • We seek to reflect and also broaden the diversity of the facilitation community

This is perhaps the principle that we have had least success in living up to, as yet, and so perhaps it is the one that is most deserving of greater attention. I believe that such attention is demanded by our Values and Ethics as facilitators and by our Values as an Association, so I am encouraged by the Board’s ongoing committed to this. This will increasingly help us to build our impact.

  • We follow our passion & energy, and those of our community. We lead to inspire more leadership, rather than to gain followers – so we encourage, challenge & support others to lead sessions, to host meetups and to lead in other ways

As facilitators we make it easy for groups to achieve amazing results, so in other leadership roles we make it easy for ourselves and each other to do so as well. Perhaps my greatest source of pride in my leadership of IAF England & Wales is to have had my name taken as short-hand for the experience of finding oneself to have volunteered for a leadership role – in other words, to have been ‘Gilbraithed’! I am prouder still to hear talk among my fellow chapter leaders of doing the same to each other and to others in future, taking their own and each others’ names as short-hand. This has helped us to build our leadership.

  • We manage our finances on a low-cost, low-risk, break-even basis.

In order to make it easy on ourselves and each other as leaders, and to make our community as widely accessible as possible. This has helped us to build our resilience.


This story of IAF England & Wales is a story of IAF as a whole as much as it is a story of the chapter. I believe that the chapter has had some influence on the story of IAF as a whole over these 5 years, but I am quite certain that the reverse is true.

I am proud and gratified also that IAF and its global and regional leadership has provided such an enabling and empowering environment for such a story to unfold in England & Wales, and in a rapidly growing number of other IAF chapters and groups around the world. I think it was well deserved that IAF won the AAE Award for Best Membership Engagement in 2019.

I am excited that the IAF global Board this month will be reviewing a new ‘IAF Scale of Participation’, developed by Marketing Director Jeffer London with inspiration from New Power. This could help to build a global journey of leadership development, in conjunction with the IAF Professional Development Pathway.

IAF Worldwide

Join us in promoting the power of facilitation worldwide!

Everyone with an interest in facilitation is welcome and, while our meetups are largely all online, there will always be an #IAFmeetup near you!


See also about me, how I work, who I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite also for my regularly scheduled ToP facilitation training sessions, now all online.

How to Facilitate LEGO Serious Play Online – #FacWeek Foreword

How to Facilitate LEGO® Serious Play® Online

Welcome to International Facilitation Week 2020, starting today! #FacWeek

This year I am pleased to join with Sean Blair CPF in launching his new book, for which I am pleased to have contributed the Foreword, below.

Join Sean and me if you can at this year’s online IAF England & Wales Annual Conference, in which he will be leading a session The story of how LEGO® Serious Play®, a face-to-face method went #Online and I shall be co-hosting this month’s UK & Ireland facilitators virtual coffee meetup #IAFmeetup – all welcome!

Also this week, on Thursday I shall be leading Facilitation Competencies for Agilists with fellow ICA:UK ToP trainer Megan Evans part of Agile Tour London 2020.  And of course I shall be tweeting @FacWeek!

How will you celebrate and promote the power of facilitation this year? Check out the global schedule of events at www.facweek.org, and you will not be left short of ideas!


I started out as a facilitator in 1986, with my first training in the ICA ‘Technology of Participation’ (ToP) methodology that has been my facilitation speciality ever since.

I have been providing facilitation and facilitation training professionally to a wide range of clients since 1997, became a Certified™ Professional Facilitator (CPF) of the International Association of Facilitators in 2008 and was inducted into the IAF Hall of Fame in 2014, then became CPF | Master this year in 2020.

All of this time I have worked remotely, in and with geographically distributed groups, as well as face-to-face. I have been using online technology in this work for as long as it has been available.

I have never sought to make online facilitation a particular speciality, however – until now, of course. I have not made LEGO® Serious Play® a speciality either, in spite of having enjoyed a long and distinguished early childhood career in LEGO®!

I believe that a facilitator is first a facilitator, and only second an online facilitator or a LEGO Serious Play facilitator. I believe that the keys to mastering facilitation lie in the values and the stance of the facilitator, the competencies and the disciplines, rather than the space or the platform, the methods or the tools.

Nevertheless, I am excited to commend to you this book ‘How To Facilitate Meetings & Workshops Using The LEGO® Serious Play® Method Online’. Here are three reasons why.

I know Sean, and that he is a competent, experienced and accomplished facilitator. Questions are the primary tool of every facilitator, and I know that he asks good questions and that he asks them well. In an early meetup of IAF England & Wales, in London in perhaps 2013, he posed the question: “Is there such a thing as a universal principle of facilitation?”

It didn’t take me long to think and respond that, in my own facilitation at least, there is certainly something approaching that – the ‘ORID’ model underlies of the ToP Focused Conversation method and the ToP methodology as a whole.

I know that Sean has since integrated this approach in his practice, and in his previous book ‘Mastering The LEGO Serious Play Method’. I was sufficiently inspired by the metaphor of ORID as a universal principle that I blogged about it then and have used it in my training ever since.

Many facilitators have rapidly developed a speciality in working online this year, as Sean and I have as well. Some have done so more quickly and easily than others, and some with greater enthusiasm. Most, in my experience, have had reservations about some of the very real limitations of online facilitation. Only recently I think more of us are becoming belatedly more aware of some equally real limitations of face-to-face, and some real advantages of working online.

So, it is not only LEGO Serious Play practitioners that might take heart and find inspiration in the many innovations that Sean shares in this book. There is much here for all of us to learn from – not least, the rigour and creativity with which he has designed ‘a digital process that uses bricks’ [substitute your preferred tool or method here] ‘rather than an analogue process poorly rendered online’.

I’ve heard it said that, in online facilitation, every participant brings their share of the meeting room with them. This is a challenge for LEGO Serious Play practitioners perhaps more than most, and one to which this book rises admirably.

As Sean makes clear in his Guiding Principles, success in achieving outcomes rather than just engagement through facilitation comes largely from the planning and preparation, and from the capacity to divert nimbly from the plan when the moment requires improvisation.

All of this can be considerably more complex and difficult online than face-to-face. So, if this is what can be done with LEGO Serious Play, think what else can be possible online!

Finally, we are in the midst of a climate emergency, as well as a public health emergency. I believe that the two are not unrelated, and that they demand new ways of connecting, communicating and collaborating that are less carbon intensive as well as more COVID-19 secure, and that are more creative, compassionate and empowering as well. I believe that facilitation has a central role to play on the latter, with bricks as well as without, and that designing and delivering facilitation well online must play a part on the former.

I have witnessed an extraordinary flourishing of creativity and innovation among facilitators in response to the pandemic and lockdown of recent months, and an extraordinary generosity of sharing of it as well – largely, of course, online.

I am delighted to see this valuable and timely new book enter the fray, and just in time for International Facilitation Week! I am proud to be able to welcome you to it, and grateful to Sean for sharing it.

Buy the book, online of course, from Serious Work.


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Introducing ToP facilitation at the Moscow Facilitators Club

Thank you to everyone attending my session at today’s February meeting of the Moscow Facilitators Club hosted by Personal Image. I am pleased to share the slides I used here below, in English and Russian, along with the video we used during the session – What do facilitators do really?  The second video below is a longer introduction to ORID and the Focused Conversation method of ICA’s Technology of Participation, in Russian, from Elena Litvinova of Facilitator Club.

The session was adapted from one first shared at the 2015 IAF EMENA conference in Stockholm, Is there a single, universal principle of facilitation?  It was inspired by an earlier blog post Four steps to a universal principle of facilitation and learning.  See also (in Russian) Art of Focused Conversation: 100 Ways to Access Group Wisdom in the Workplace.

If you are in Moscow, it is not (quite) too late to register to join me for tomorrow evening’s IAF Russia meetup, or from Wednesday to Friday for Accelerated ToP Participatory Strategic Planning training with Personal Image – see you then!


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.