Facilitating transformation: reviewing the past to prepare for the future at #EuroComm17

#eurocomm17

I am excited to be attending and presenting at this year’s IABC Europe MENA conference #EuroComm17 in London in March. It promises to be a fantastic opportunity for facilitation professionals to connect, learn & collaborate with their counterparts in the communications profession. Register now to join me, or contact me first to benefit from my ‘invite a friend’ discount code.

CCjkUYmXIAAZqK9.jpg largeIt seems that the time is increasingly ripe to bring our two communities and skill sets closer together. I was inspired by attending EuroComm15 in London two years to blog, in Power to the People, and the power of facilitation and communications in partnership, on the potential that I saw for greater mutual learning and collaboration between facilitators and communicators and for partnership between IAF and IABC.

#FacWeekChat 2015Since then I have collaborated with fellow IAF London member and past-IABC Chair Michael Ambjorn to engage members of both associations & professions on the question What does it take for people to align behind change? – first in a twitter chat and then in a webinar. Several IABC members have taken ToP facilitation training with me, joined IAF and even gained the IAF Certified Professional Facilitator designation. More recently IABC EMENA Board member Kasha Dougall has blogged on When communicators become facilitators, and IAF Denmark member Charlotte Ditloev Jensen has joined the EuroComm17 speaker list with her session Transformation from within: How facilitation techniques can expand the organizational impact of communication.

The theme of EuroComm this year  – TRANSFORMATION: Adapt • Invent • Evolve – is a key aspect of any ever-changing and growing profession. Presentations will cover everything from constantly reinventing ourselves as professionals, to keeping pace with technology, to navigating the ever-changing political, social and workplace landscape.

etf20In my own workshop, Facilitating transformation: reviewing the past to prepare for the future, I shall demonstrate a participatory approach for a group to review the past to prepare for the future, by applying the ToP Historical Scan method to reflect together on the journey of development of the communications profession. I will be joined by IABC past­-chair Michael Ambjorn of AlignYourOrg and Alastair Macphail of the European Training Foundation (ETF) to share a case study of the method in action “Celebrating 20 years with the European Training Foundation in Turin – #ETF20”  This project in 2015 won an IABC Gold Quill Award and an IAF Facilitation Impact Award. Participants will have an opportunity to reflect on how they might apply the method themselves. The session is adapted from my 2014 IAF conference session on the history of facilitation, in IAF’s 20th anniversary year, Reviewing the past to prepare for the future: #FacHistory in Copenhagen.

Register now to join me, or contact me first to benefit from my ‘invite a friend’ discount code. See you then!


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining IAF England & Wales’ free facilitation meetups in London and elsewhere.

Introducing ICA’s Technology of Participation

iaf-geneva-bannerThank you to all who attended my workshop in Geneva last Friday Introducing ICA’s Technology of Participation, including Nadene Canning who tweeted the photo of some of us, above. Special thanks also to Pamela Lupton-Bowers and all at IAF Geneva for hosting me and for arranging the workshop.

The one-day tailored master-class (pdf) introduced four core methods of ICA’s ‘Technology of Participation’ (ToP) methodology. Below are links to some of the case studies and other resources I shared on the day, and some that I didn’t.

ToP Focused Conversation

A structured, four-level process for effective communication which ensures that everyone in a group has the opportunity to participate:

  • ToP Focused Conversation method overview – pdf
  • Three dimensions of the facilitator role – a focused conversation with video – blog post
  • Four steps to a universal principle of facilitation and learning – blog post
  • Is there a single, universal principle of facilitation? – slides & webinar recording featuring 6 case studies
  • The Art of Focused Conversation – book

ToP Consensus Workshop

A five stage process that enables a facilitator to draw out and weave together everybody’s wisdom into a clear and practical consensus:

  • ToP Consensus Workshop method overview – pdf
  • Evidencing facilitation competencies: planning with people with learning difficulties – case study
  • Clinical Leadership Evaluation and Development with Manchester Primary Care Trust – case study
  • Getting Ready for Wigan LINK with Wigan Metropolitan Borough Council – case study
  • The Workshop Book – book

ToP Historical Scan (‘Wall of Wonder’)

A powerful tool to enable a group to share and learn from their varied perspectives of a journey through history, and in context, to review the past in order to prepare for the future:

  • ToP Historical Scan (‘Wall of Wonder’) overview – pdf
  • Reviewing the past to prepare for the future: #FacHistory in Copenhagen – blog post
  • Facilitation case study: Celebrating 20 years with the European Training Foundation in Turin – #ETF20 – case study
  • Staff Away Day with George House Trust – case study

ToP Participatory Strategic Planning

A structured long-range planning process which incorporates ToP Consensus Workshop for building consensus, ToP Focused Conversation for effective group communication, and an implementation process for turning ideas into productive action and concrete accomplishments:

  • ToP Participatory Strategic Planning overview – pdf
  • Transformational Strategy: from trepidation to ‘unlocked’ – case study slides & webinar recording
  • Facilitating change in complexity – the Oxfam Lebanon ‘One Country Strategy’ process – case study
  • Building a future together – broadening ownership in corporate planning – case study
  • Transformational Strategy – book review & book

The workshop was adapted from elements of ICA:UK’s 2-day Group Facilitation Methods, Participatory Strategic Planning and Organisational Transformation courses, and IAF conference sessions presented in Moscow and Copenhagen in 2014 and in Stockholm in 2015.

Public courses are available monthly in the UK with ICA:UK and 2 or 3 times per year in Geneva with Initiatives of Change. Watch this space for details of my own schedule of public courses in Brussels for 2017, and see also ToP facilitation training – what’s it like, and is it worthwhile? and ToP facilitation training at your place – and free places for you!

Regularly scheduled public ToP training courses are also provided by ICAs elsewhere including in AustraliaCanada, TaiwanUkraine & the USA.  Other ICAs also offer public courses, and in-house courses on request – see ICA Worldwide.

The famous sticky walls are available from ICA:UK.


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.

Introducing ICA’s Technology of Participation in Geneva & Brussels this November

iaf-geneva-banner

“How can I enable more purposeful & productive conversations, bring out the wisdom of a group and reach shared awareness and new insight in meetings?”

“How can I help a group take a comprehensive and long-term strategic view – to learn from the past, appreciate the present and anticipate the future?”

“How can I enable a group to come to a common vision, a deeper understanding of its current reality and a real sense of ownership and commitment to a shared way forward – so that for once their plans actually deliver the change that they are seeking?”

I am pleased to offer this special one-day masterclass on 18 November in collaboration with IAF Geneva – book now!

This one-day tailored master-class (pdf) will introduce two foundational methods of ICA’s ‘Technology of Participation’ (ToP) methodology, and two that adapt and apply these foundations to strategic review, planning and change:

  • ToP Focused Conversation provides a structured, four-level process for effective communication which ensures that everyone in a group has the opportunity to participate
  • ToP Consensus Workshop is a five stage process that enables a facilitator to draw out and weave together everybody’s wisdom into a clear and practical consensus
  • ToP Historical Scan (or ‘Wall of Wonder) is a powerful tool to enable a group to share and learn from their varied perspectives of a journey through history, and in context, to review the past in order to prepare for the future
  • ToP Participatory Strategic Planning is a structured long-range planning process which incorporates ToP Consensus Workshop for building consensus, ToP Focused Conversation for effective group communication, and an implementation process for turning ideas into productive action and concrete accomplishments.

The workshop will be suitable for all those who want to be able to involve people more effectively in dialogue, learning, consensus & change, including team leaders and managers within organisations, those working with Boards, management teams, partnerships and external stakeholders, youth and community workers and independent facilitators. More experienced facilitators may be ready to apply at least the first three tools effectively in their own situations, and at least key principles of the fourth. For others the course will serve as a powerful, experiential introduction to ICA’s ToP methodology.

Alternatively, or as well, for more in-depth training in these and other ToP methods join me in Brussels for:

or join ICA:UK & Intitiatives of Change in Geneva for:

See also ToP facilitation training – what’s it like, and is it worthwhile? and ToP facilitation training at your place – and free places for you!.


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also in London and elsewhere by joining IAF England & Wales’ free facilitation meetups, and online by joining my free facilitation webinars.

Celebrate International Facilitation Week 2014 by joining #FacWeekchat on twitter!

International Facilitation Week 2013As part of International Facilitation Week 2014, I will be hosting Twitter chats with IAF colleague Ben Ziegler, as we did last year.  This year’s chats will be on October 22 and October 23.  Please join us!

Just like last year, each chat will run from 12-1pm New York / 5-6pm London time – follow these links to see world times for Oct 22 & Oct 23.   Each chat will include 6-8 questions, spaced out throughout the hour, for you to answer, comment on, comment on other people’s answers, ask questions, etc.

A twitter chat is basically a dialogue, a conversation between people on twitter with a shared interest, discussing the topic at hand. Twitter chats are a great way to connect, share, learn, and have fun, with a community of practice; ie: facilitators!  The many tweets of a twitter chat are followed by using a common hashtag. For our chats we will use the same hashtag as last year, #FacWeekChat.

IAF 20 year celebrationThe topic for the two chats this year will be facilitation history, concluding a six-month collaborative process undertaken to celebrate the 20th anniversary this year of the International Association of Facilitators – see How has facilitation developed over time, and where might it be heading?  On October 22 we will reflect on the history of facilitation to date, and October 23 we will look ahead at what the future may hold.

Before the chat, please take a look if you can at some of the events and resources that have been shared since April with the #FacHistory hashtag – you can find edited highlights compiled  on Storify.  Please also add more of your own!  Simply tweet using the hashtag #FacHistory, or share and discuss on Facebook or LinkedIn.

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A bit about Twitter chats.

New to Twitter, and/or Twitter (aka Tweet) chats?  This article, How to Participate in a Tweet Chat, by Janet Fouts (@jfouts), helps explain things.

We hope to have you join us on Wedensday October 22 and Thursday October 23! 

Please tweet to invite all your twitter friends. Got questions that can’t wait? Contact either of us via Twitter – @benziegler or @martingilbraith

What else will you be doing to celebrate? Please let us know (tweet #FacWeek or @FacWeek), and so connect and join with facilitators worldwide in promoting the power of facilitation!

Celebrating the development of facilitation – world-wide and history long

IAF 20 year logo 500facweek logoAs the International Association of Facilitators (IAF) celebrates its 20th anniversary this year, join us in celebrating the power of facilitation by exploring, sharing and reflecting together on its history worldwide – past, present and future. 

We are inviting facilitators everywhere – and everyone with an interest in facilitation, professional and otherwise – to join together in a six-month collaborative process to develop our collective story of facilitation, culminating during International Facilitation Week 20-26 October 2014.  Our aim is to strike a balance between honouring the past, celebrating the present, and envisioning the future – and to learn and have some fun together in the process!

We invite you to share key events & milestones in the history of facilitation, from your perspective and in your experience, and links and resources on how facilitation has developed and where it might be heading – share and discuss online at Facebook, LinkedIn and Twitter (hashtag #FacHistory), and participate face-to-face as well!  Facilitated workshop sessions and other opportunities to share and reflect together will be held at each of IAF’s global conferences this year (April 9-12 in Orlando, 14-16 August in Singapore and 3-5 October in Moscow), and we encourage IAF chapters and other local groups to hold their own events as well – in the run up to International Facilitation Week and/or during the week itself.  Follow @FacWeek and #FacHistory on twitter for the latest.

The six-month process will be modelled on the Technology of Participation (ToP) Historical Scan method (or ‘Wall of Wonder) – a powerful tool to enable a group to share and learn from their varied perspectives of a journey through history, to review the past in order to prepare for the future.  We will build on ideas shared during such a session at the 2007 IAF Europe conference in Edinburgh “Reviewing the past to prepare for the future: demonstrating the ToP Historical Scan method to discern a shared image of the past & future journey of the facilitation profession”, and a subsequent article Reflections on the history of professional process facilitation by Richard Chapman published by IAF Europe & AMED in 2011 – and of course the history of IAF.

Questions we might use to reflect and learn together on the story emerging from the shared events, milestones, links and resources could include:

* Which are/were most exciting or encouraging for you (and which less so)?
* Which are/were most influential for you, in your experience or from your perspective? How?
* Which indicate the power of faciliation to impact positively – on people, on communities, on organisations, on societies?
* What trends can you discern over time, or across geography?
* Where can you discern turning points, as between chapters in history?
* How would you name the chapters? How would you name the history as a whole?

During International Facilitation Week itself, as well as any other local or online events, there will be a couple of #FacWeekChat twitter chats to reflect together on what has been shared and a the results will be published all together online as a storify.

Please join us now by following and sharing your events & milestones, and links & resources, at Facebook, LinkedIn or Twitter (hashtag #FacHistory)!