The State of Facilitation 2023 – how do (ToP) facilitators keep learning?

Thank you to SessionLab for sharing the outcome of their first comprehensive survey on the state of facilitation, 2023 edition, and for the opportunity for me to share my own reflections in the Resources & Communities section on How do facilitators keep learning? – see below.

It is a comprehensive survey indeed, rich with insight and with much food for thought for all of us who are seeking to promote the power of facilitation worldwide. The report is timely, too, as the global Board of the International Association of Facilitators meets in Kuala Lumpur this week.

A further reflection of mine, on reading the whole of the report again, is to wonder how different the results might be if the survey were designed to be read and responded to in multiple languages, and circulated with the support of non-native English speaking facilitation communities such as local chapters of IAF and member ICAs of ICA International. I offer that as a challenge and opportunity for the 2024 edition!

Meanwhile, you are (just!) in time to register for this year’s ToP Network Annual Gathering “The Transforming Fire of Facilitation: Building Belonging & Sparking Innovation”, a 3-day online conference of 150 or so practitioners of ICA’s Technology of Participation from next Thursday 2 March to Saturday 4.

See you there?  Registration closes next Monday 27 February!


How do facilitators keep learning?

I am pleased to see that so many people report here that they are participating actively in numerous communities, as I know from experience how enriching that can be. I am especially pleased to see that so many have access to a community of practice in-house, however, I hope that facilitators who are involved mainly in their in-house communities do get out as well. I say this as an encouragement to take the opportunity to learn with and from others who work in different ways and in different contexts to their own.

I am sorry to see so many participating actively in no communities at all. While there is much to be learned from books, courses, and all the other resources mentioned, I think there is no substitute for active participation when it comes to developing and improving skills in facilitating just that.

I also notice here, as a facilitator with long involvement in ICA and long specializing in its ToP methodology, something very particular that seems to be missing. As many as 53 respondents report in 2.4 that they have ToP facilitation certification, and no less than 115 in 6.1 that they use ToP methods: great that so many ToP facilitation colleagues responded to the survey! Yet, not a single one refers here in 7.2 that ICA or the ToP Network are professional communities that they are actively participating in. I find that very curious, since I know that so many do.

I wonder what we regard as active participation, and what we regard as professional communities/organizations, to affect our responses to such a question. My own conviction, and my own experience from many years of active participation in ICA and IAF in particular, is that there is much more professional development to be gained from actively collaborating with professional peers than there is from passively receiving ‘professional development’ services and resources.

That is why I see volunteering opportunities as one of the greatest benefits a professional association such as IAF can provide its members. And that is why I have always volunteered and encouraged others to do so – so much so, in fact, that my name came to be used when I was Chair of IAF England & Wales as short-hand for the experience of finding oneself to have volunteered unexpectedly for a certain role (to be “Gilbraithed”!). In that spirit, if you haven’t been drawn into a community yet, I hope you will soon!


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together.

From the Archive: a 2001 online Focused Conversation on ICA:UK values

ICA:UK AGM, December 2000 at Wick Court Centre

This piece ‘From the Archive’ is reprinted from ICA:UK Network News #15, November 2001 (p18). Around 30 ICA:UK members participated in this early application of the ToP Focused Conversation method to the emerging practice of online facilitation.

The conversation took place asynchronously over several weeks in November 2001. Also reprinted below are the questions used and a summary of responses. Members attending the annual Network Gathering in Ludlow in December 2001 drew on these responses to articulate a values statement that was approved by the ICA:UK Board in January 2002. That statement has stood the test of time, and remains current today – see About ICA:UK.

The new 2020 ICA:UK Online Focused Conversation Series offers a series of taster sessions led by different ToP facilitation trainers, examining and exploring different topics and also demonstrating the application of the ToP Focused Conversation Method online. See my own May session Taking your event online: what could possibly go wrong?, and register now for my June session How engaging can your online session be?

ICA’s Focused Conversation method began life as the Artform Method of the Ecumenical Institute in the 1960s. Historical documents are now available in the Facilitation Methods Collection of the ICA Social Research Center, newly unveiled this week by the ICA USA Global Archives project.

See also the importance of values in facilitation – #IAFpodcast FS7.


On-line conversation: ICA:UK values

Duncan Holmes in Toronto & Martin Gilbraith in Manchester

As a member of ICA:UK, you are being invited to participate in an online participatory process to discuss the values ICA:UK needs to hold as it moves into the future. This discussion has been initiated by the Board of ICA:UK. We will be using the ToP-on-line tools developed by ICA Canada. This will be an opportunity to explore these tools as well as discuss an important topic. We hope the on-line tools will promote discussion between members during times when we are not meeting face to face.

Duncan Holmes of ICA Associates Inc. in Canada is facilitating the online process. ICA Associates Inc. has a suite of tools to use. The process we will be using this time, asks you to go to the ToP-on-line web site and answer the questions that are there. You can go to the site as often as you want. You can add answers any time you want – either because you have thought of new ideas or you want to respond to something that has been said by another person.

Context for the Discussion

ICA:UK was incorporated last year. As ICA:UK becomes an employer and prepares itself for further growth and development, there has been a concern expressed on a number of occasions that we articulate what values we hold as ICA:UK, in order that these may guide our growth and development and so we may be careful to stay true to them.

In deciding to become an employer, the Board expressed a concern that new employees recruited from beyond the membership be expected to share and adhere to ICA:UK’s values. At the recent ToP programme strategic planning event, ToP Associates identified an ‘ethic of participation’ as distinguishing ICA:UK from other proponents of participatory methods, but felt that this was poorly understood or appreciated within ICA:UK, and especially among clients & partners. On both occasions it was felt that ICA:UK has values that are distinctive and important, and that it is time to articulate them for our own benefit, and for that of ICA:UK and its development.

The rational aim of this discussion is to elicit perspectives of ICA:UK network members on what values they discern and appreciate in ICA and its work; ultimately, to articulate a values statement to guide ICA:UK’s organizational & programme development, and against which to be held accountable. In participating in this conversation you may find yourself considering your relationship to ICA and to each other at a deeper level than programme or even policy. We hope to plumb the depths of what ICA means to members and what it stands for.


What values do we hold as ICA:UK?

Summary of responses, November 23rd 2001

1. What first attracted you to become involved with ICA or to become re-involved if your interest lapsed?

Most members were first attracted to ICA by the opportunity to volunteer overseas in a grassroots community development project. Others were attracted by the participatory facilitation skills or referred by someone they knew well. Members stayed involved because of the emphasis on Civil Society, Participatory Values and the global mission and spirit dimension of ICA. The quality of the training, the opportunity to stay connected with like minded people, and the opportunity to learn about life are also contributing factors to members continued involvement.

2. What have been some most meaningful events or experiences for you, in your involvement with ICA?

The most meaningful events and experiences have been Volunteer Training events and the international volunteer experience; visiting other ICAs and attending global ICA events that broadened one’s understanding of ICA; taking facilitation courses and being able to immediately use the tools; being part of an ICA training team; being welcomed at other ICA UK network events and being involved in a network/team of people who are making a difference in many different ways. Members also appreciated events that have grounded their understanding of ICA and its role.

3. When have you felt ICA addressing something of great importance to you? Describe it briefly.

Members felt ICA was addressing something of real importance during programmes that challenged their life direction or reminded them that they individually and collectively could make a difference; during ICA training and facilitated events where people realize the value of their own wisdom and potential; and when talking about real life issues and the ICA approach to those issues.

4. When have you discerned a fundamental characteristic of ICA that distinguishes it from other organizations or networks that you have known?

The fundamental characteristic of ICA that distinguishes it from other organizations or networks are: the consistent focus on Process and Participation; ICA’s focus on the personal responsibility and the development of the individual; and the belief that each individual has a valid contribution to make. There is a movemental feel to the organization. The values and beliefs are aligned in every aspect of the organization. The spirit dimension and understanding allows the organization to focus on asking the right questions and not just on having the right answers

5. When have you felt a fundamental tension or mismatch between you & ICA?

A fundamental tension or mismatch was felt between the members & ICA around ICA’s language, the cost of the VFC; and when we spend time on policies and procedures. There is also a tension when we consider working in areas that appear to be in conflict with our values and when I feel out of alignment with the values I know ICA holds. As a new person on the journey of development, a member experienced tension.

6. What is there fundamental about ICA that it is important not to lose?

As ICA UK goes forward it is important not to lose the fundamentals of: Value based methods and approaches that provide people with effective ways of working together; individual and personal responsibility within the larger collective whole; recognition of the uniqueness of each individual; maintaining a global & historic perspective as a context for our actions at the local and international level; the valuing of individual and organizational honesty and trust;the engagement of the spirit dimension in life; and the sense of belonging to a team.

7. What are other key words or phrases that describe the uniqueness of ICA:UK and you would like to see included in a statement of values?

Other key words and phrases to describe the uniqueness of ICA:UK are: Participation Concerned with the human factor in development Local and international network Addressing the spirit of people Learning, sharing, questioning A commitment to tackling injustice and inequality in a way that values and welcomes diversity The individual and collective responsibility, within the group and in life.


See also about me, how I work, who I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite also for my regularly scheduled ToP facilitation training courses in London and Brussels, and now also online.

Facilitating a culture of participation in organizations in Spain: reviewing the past to prepare for the future with #IAFSpain #FacWeek

Thank you to everyone who participated in my session at today’s first meetup of IAF Spain, in Barcelona for International Facilitation WeekConectando Facilitadores y promoviendo entornos colaborativos.

In the session, I demonstrated a participatory approach for a group to review the past, to prepare for the future, by applying the ToP (Technology of Participation) Historical Scan method to to reflect and learn together from our diverse experience and perspectives on facilitating a culture of participation in organisations in Spain. I also shared some insights into the theory behind the method, and examples of the method in action.

Here I am sharing links to some resources and case studies that I mentioned during the session, and some that I didn’t, plus (below) some some tweets from the session.

ToP Historical Scan method

Examples of the method in action

  • etf20Adapt • Invent • Evolve: reviewing the past to prepare for the future at the IABC EMENA 2017 conference in London, #EuroComm17 – blog post
  • Celebrating 20 years with the European Training Foundation in Turin – #ETF20 – case study
  • Transformational Strategy: from trepidation to ‘unlocked’ with IDMC in Geneva – case study
  • Staff Away Day with George House Trust in Manchester – case study
  • Clinical Leadership Evaluation and Development with Manchester Primary Care Trust – case study

ToP facilitation training & sticky walls

  • Join me for ToP facilitation training in Brussels & London (2020 dates to be scheduled soon) – blog
  • Join ICA Spain or other ICAs worldwide for ToP facilitation training near you
  • Sticky walls are available from ICA:UK, ICA Spain and other ICAs.


See also about me, how I work, who I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Facilitating participation in our organisations – introducing ToP with IAF Turkey

IAF Turkey #Facilitation Training Camp

Thank you to everyone who participated in my sessions in Istanbul today as part of the IAF Turkey Facilitation Training Camp, 17-19 July 2019 – and of course to IAF Turkey for the invitation.

In these three sessions, I demonstrated two of the core methods of ICA’s Technology of Participation and introduced something of the theory of those methods and the wider ToP methodology with examples of practical application:

  • Reviewing the past to prepare for the future – demonstrating a participatory approach for a group to review the past to prepare for the future, by applying the ToP Historical Scan method to reflect & learn together on the development of participation in our organisations – over time and in context.
  • Building our shared vision – demonstrating the ToP Consensus Workshop method, a five stage process that enables a facilitator to draw out and weave together everybody’s wisdom into a clear and practical consensus – in this case a Practical Vision for the future of participation in our organisations
  • Introducing ICA’s Technology of Participation – introducing the theory behind ICA’s ToP facilitation approach, including the ORID model, and how it can be applied to engaging people more effectively to build shared understanding and consensus, strategy and action. I shared examples from my own experience, and invite delegates to consider applications to their own context.

Introducing ICA's Technology of Participation with IAF TurkeyHere I am sharing the slides (pdf) that I shared in the session, with embedded hyperlinks to case studies and further resources, and a video of the Historical Scan method in action at #ETF20.


See also about me, how I work, who I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels – and now Pisa!

Facilitating a culture of participation in organizations: reviewing the past to prepare for the future with IAF Jordan

Thank you to everyone who participated in my session with IAF Jordan in Amman today – Facilitating a culture of participation in organizations: reviewing the past to prepare for the future.

In the session I demonstrated a participatory approach for a group to review the past, to prepare for the future, by applying the ToP (Technology of Participation) Historical Scan method to reflect and learn together from our diverse experience and perspectives on the past, present and prospective futures of participation in organizations and organizational change. We also considered practical ways that we ourselves can contribute to facilitating a culture of participation in our own organizations, and I shared some key insights, tips & tools that enable professional facilitators to engage people effectively in bringing about change and some practical examples from experiences of facilitating participation and organizational change in Europe and elsewhere.

Here I am sharing the slides (pdf) that I shared in the session, with embedded hyperlinks to case studies and further resources, and some of the feedback received via Facebook.

See also my ToP Historical Scan (‘Wall of Wonder’) overview in the IAF Europe Method of the Month, May 2007 (pdf) and Four steps to a universal principle of facilitation and learning.


See also about me, how I work, who I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.