Responding to changing situations and needs with ToP Consensus Workshop – #FacWeek -4

This is the 2nd of a series of six weekly posts to mark International Facilitation Week 2017, starting just 4 weeks from today. Drafted as I enjoyed a welcome opportunity to pause and reflect this summer, the posts share a series of examples of how I have applied, customised and adapted the ToP Consensus Workshop method in my practice over the past year. 

How will you celebrate and promote the power of facilitation this year? Please share online with the #FacWeek hashtag, or in a comment below…


Example 2 – ICUU, Mennorode

In July of last year I facilitated the ‘”Essex 2.0″ Large Group Process’ on the first day of the 5-day International Council Meeting & Conference of the International Council of Unitarians & Universalists (ICUU) in Mennorode, the Netherlands. This was the culmination of a 9-month strategic planning process, involving also a series of online sessions and a Participatory Strategic Planning retreat in Boston in the spring with a focus group of around 25. The Focus Question for planning process as a whole was: ‘21 years since its founding [at Essex Massachusetts], how does ICUU need to change or stay the same to respond effectively to the global Unitarian and Unitarian Universalist community of the century ahead?‘.

The original design had envisaged that we would use a large group process at the summer Council Meeting to involve the 140 or so delegates, of around 40 national member churches and networks, to consult on a draft strategy developed by the spring focus group. In fact the focus group concluded that there was likely not sufficient clarity and consensus on ICUU’s role in the wider movement to gain broad consensus on a new strategy so soon. Instead it was agreed to use the summer council meeting to build consensus on the mission and purpose of the global body, in order to consult further on strategy after that.

In the morning of the first day we used a series of ‘World Café’ style table conversations in changing small groups to discern learnings and implications from the strategy development process, following a few short presentations from those involved and drawing on documentation. In the afternoon we used a ‘super-sized’ Consensus Workshop process to answer the Focus Question ‘“What are key elements of the mission and purpose of ‘ICUU 2.0’, for the next 20 years?”

Participants sat at 16 tables of 8 by country and continent, in order to amplify the voices of regions less represented or otherwise less heard relative to others. Whole A4 sheets were used for sharing ideas on the sticky wall instead of half-sheets, for improved readability for the large group, and ideas were clustered in columns to make best use of sticky wall space with the large sheets. In order to keep the process fast-paced and engaging, all 16 table hosts were invited to come to the front at once and take it in turns to read their table’s ideas, and post them directly in the relevant cluster as they did so. Having a queue of table hosts waiting to share ideas helped to ensure that each was brief and focused. Participants then self-selected into 13 table groups to name the 13 clusters that emerged.

It was clear that meaningful consensus would not be possible with such a large group in just an afternoon, so the workshop was framed as consultative and the cluster titles were accepted as drafted unless any minor revisions could be agreed quickly in the plenary. At the end of the day volunteers were invited to join a working group to discern and articulate the emerging consensus concisely in a revised mission statement for approval by vote of the formal Council Meeting at the end of the week.  A team of half a dozen or so met that evening to do that, mostly members of the ICUU Executive Committee. Some of the 13 named elements they found to represent values and principles that were already agreed and articulated elsewhere, or elements of vision, strategy or implementation that could better contribute to those later stages of the planning process. Remaining elements were distilled into a succinct new mission statement to be submitted to the vote of the Council.

The final statement was strengthened further by some minor revisions suggested during the formal Council Meeting. Once approved, the new mission statement was verbally translated as it was read aloud in all of the 25 or so languages spoken by those present, to symbolise global consensus and commitment: “The Mission of the ICUU is to empower existing and emerging member groups to sustain and grow our global faith community”.

Read on for example 3…


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.

Responding to changing situations and needs with ToP Consensus Workshop – #FacWeek -5

This is the first of a series of six weekly posts to mark International Facilitation Week 2017, starting just 5 weeks from today. Drafted as I enjoyed a welcome opportunity to pause and reflect this summer, the posts share a series of examples of how I have applied, customised and adapted the ToP Consensus Workshop method in my practice over the past year. 

How will you celebrate and promote the power of facilitation this year? Please share online with the #FacWeek hashtag, or in a comment below…


So you have a great facilitation tool or method, and you’re keen to apply it. But what if your group is too large or too small, or you have too little time or nowhere to put a sticky wall, or you’re just not sure that it is going to be what your group needs?

Tried and tested “off-the-shelf” facilitation methods can be enormously powerful, and there is no point in reinventing the wheel if you have one that will serve the purpose. There are hundreds of tools and methods available in the IAF Methods Database and in online resource libraries such as Participatory Methods and Participation Compass, and in popular books such as Liberating Structures and the Handbook of Large Group Methods.

However, if the only tool you have is a hammer then there is a risk that every situation you approach will look like a nail – or at least that you’ll be spending more time and energy searching for problems in need of your solution than in crafting creative responses to real groups and their real and changing situations and needs.

The IAF Core Facilitator Competencies framework makes clear that good facilitation requires more than just using a great tool or method and using it well. To be successful facilitating in a wide variety of environments, facilitators must be able to “select clear methods and processes that… meet the client needs” (competency B2) but also, among other things, be able to “design and customize applications” (A2) and “adapt processes to changing situations and needs of the group” (D3).

So what of ICA’s Technology of Participation (ToP) facilitation methods, my own speciality as a facilitator? Developed and refined over 50 years, by countless practitioners working with communities and organisations worldwide, ToP methods can appear at first to be somewhat rigid and inflexible because of the great detail and rigour in which they are demonstrated in training and described in writing. As a ToP trainer myself I advise less experienced facilitators to find appropriate opportunities to practice the methods first as they are detailed in the course workbook, before adapting or customising them, in order first to best understand the underlying principles that are key to successful adaptation. For skilled and experienced facilitators, however, the greatest potential of ToP and other facilitation methods is in their creative application in service of a particular group and its particular needs and context.

For an overview of the ToP Consensus Workshop method and its key elements, click on the image for an excerpt from the ICA:UK Group Facilitation Methods course workbook. See also Brian Stanfield’s ‘The Workshop Book and my own earlier and more in-depth case studies of applying the method – with Manchester Primary Care Trust, Connect In The NorthWigan Borough Council and, more recently in the context of strategic planning, with Oxfam Lebanon.


Example 1 – Initiatives of Change, Caux

A good example an application involving minimal adaptation was the annual meeting of the Caux Reference Group that I facilitated in Switzerland in June of last year. The group of about 35 included key staff and Board members of the CAUX-Initiatives of Change (IofC) Foundation plus diverse representatives of Initiatives of Change International, the global movement ‘working to inspire, equip and connect people to address world needs, starting with themselves‘.

The ‘rational aim’ for the afternoon session was to ‘share ideas and develop practical approaches for what it might mean for the Foundation and IofC internationally to address the root causes of violent extremism, at Caux‘.  The ‘experiential aim’ for the day as a whole was ‘to build shared trust, agreement and ownership, and gain inspiration, support and feedback from [our] diverse perspectives‘. Two and a half hours with a break allowed ample time for a Consensus Workshop with the Focus Question ‘What can we do to address the root causes of extremism of all kinds, and what role can Caux play?

In a minor departure from the textbook approach, the workshop was preceded by a short presentation from IofC International leaders on prior work and conversations that had led to this particular topic for this particular meeting. The opening Focused Conversation in the Context stage was used to reflect on that in relation to participants’ own contexts and experience, and implications for the group and the workshop. Participants then brainstormed individually at first, then shared their ideas at seven cabaret-style tables of 5 and and wrote some of their best together on half-sheets of A4 paper. In plenary I posted their half-sheets a few at a time on the sticky wall, and invited clarifications before taking suggestions to cluster similar ideas.

Nine clusters finally emerged, and were named by the group to represent their best collective wisdom in response to the Focus Question. The clusters were titled: Campaign for change; Offer/ become a space to explore root causes; Review & influence policy; Education & training; Engage ‘the other’; Faith in action; ‘Start with me’ – IofC approach; Create resources; Promote economic justice.

Barbara Hintermann, Secretary General at CAUX-Initiatives of Change Foundation, wrote this September:

“Martin facilitated our Caux Reference Group meeting in June 2016 held in Caux/Switzerland. The Caux Reference Group is an international advisory group to the CAUX-Initiatives of Change (IofC) Foundation, composed of about 50 persons from the International IofC network. Martin facilitated the meeting with the necessary calm and used various facilitation tools to engage the group actively. While there were some rather emotional moments, Martin managed that the participants delivered the key elements for a variety of changes that needed to be reviewed by the foundation. Martin was appreciated by the audience but also by the Foundation management.”

Read on for example 2…


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.

Introducing ICA’s Technology of Participation in Geneva & Brussels this November

iaf-geneva-banner

“How can I enable more purposeful & productive conversations, bring out the wisdom of a group and reach shared awareness and new insight in meetings?”

“How can I help a group take a comprehensive and long-term strategic view – to learn from the past, appreciate the present and anticipate the future?”

“How can I enable a group to come to a common vision, a deeper understanding of its current reality and a real sense of ownership and commitment to a shared way forward – so that for once their plans actually deliver the change that they are seeking?”

I am pleased to offer this special one-day masterclass on 18 November in collaboration with IAF Geneva – book now!

This one-day tailored master-class (pdf) will introduce two foundational methods of ICA’s ‘Technology of Participation’ (ToP) methodology, and two that adapt and apply these foundations to strategic review, planning and change:

  • ToP Focused Conversation provides a structured, four-level process for effective communication which ensures that everyone in a group has the opportunity to participate
  • ToP Consensus Workshop is a five stage process that enables a facilitator to draw out and weave together everybody’s wisdom into a clear and practical consensus
  • ToP Historical Scan (or ‘Wall of Wonder) is a powerful tool to enable a group to share and learn from their varied perspectives of a journey through history, and in context, to review the past in order to prepare for the future
  • ToP Participatory Strategic Planning is a structured long-range planning process which incorporates ToP Consensus Workshop for building consensus, ToP Focused Conversation for effective group communication, and an implementation process for turning ideas into productive action and concrete accomplishments.

The workshop will be suitable for all those who want to be able to involve people more effectively in dialogue, learning, consensus & change, including team leaders and managers within organisations, those working with Boards, management teams, partnerships and external stakeholders, youth and community workers and independent facilitators. More experienced facilitators may be ready to apply at least the first three tools effectively in their own situations, and at least key principles of the fourth. For others the course will serve as a powerful, experiential introduction to ICA’s ToP methodology.

Alternatively, or as well, for more in-depth training in these and other ToP methods join me in Brussels for:

or join ICA:UK & Intitiatives of Change in Geneva for:

See also ToP facilitation training – what’s it like, and is it worthwhile? and ToP facilitation training at your place – and free places for you!.


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also in London and elsewhere by joining IAF England & Wales’ free facilitation meetups, and online by joining my free facilitation webinars.

ToP facilitation training – what’s it like, and is it worthwhile?

Chris Mapitlan with certificate

Have you considered taking ToP facilitation training, with me in Brussels or elsewhere, and wondered what it would be like and whether it would be worthwhile?

Below is what some have had to say on LinkedIn about my own recent courses in Brussels and London, and a short time-lapse video offering a glimpse of ToP facilitation training – for more glimpses see also #ToPfacilitation on Twitter.

Scroll on for details of my own upcoming courses in Brussels in 2017, and book now on Eventbrite.  Discounted rates are available for voluntary organisations and independent professionals, and in particular to ICA colleagues, to staff and members of Social Platform and other European NGO platforms, and to members of IAF & IABC. Your fee includes one hour’s free telephone coaching after the course.

Regularly scheduled public ToP training courses are also provided by ICAs including in AustraliaCanada, Taiwan, UK, Ukraine & the USA.  Other ICAs also offer public courses, and in-house courses on request – see ICA Worldwide.

See also ToP facilitation training at your place – and free places for you!


Michael NordMichael Nord, Principal, Facilitator, Strategist & Networker, Amsterdam

“I joined Martin for Group Facilitation Methods training in Brussels, 2 days packed with tips, tricks and hands-on exercises. It was great experience and, though I work as a facilitator with my clients, it gave me a boost to do more, using the ToP methods. I would really recommend anyone who has done facilitation, but need a refresher or inspiration, to join one of Martin’s sessions. He is inspiring, he checks with attendees that they are OK, and he follows up afterwards.”


Nina Elzer

Nina Elzer, Policy Advisor at CENTR, Brussels

“Martin trained the Chairs of the CENTR Working Groups on facilitation. It provided them with valuable tools and techniques to make agenda-setting more efficient and meeting facilitation more effective – some have already been able to successfully implement what they learned. I would recommend Martin to anyone who is looking for an engaged trainer and thorough listener.”


Eve GeddieEve Geddie, Deputy Director at PICUM, Brussels

“Meetings are a key part of what we do. As a diverse, transnational, multilingual membership network, successful meetings are key to our internal and external successes. Many of our staff mentioned Martin’s training as a highlight in their end of year reviews – several said it was the most useful training they had ever attended, and there was a clear consensus that we should work with him again.”


Miriam ElstMiriam Elst, Facilitator Design Thinking and LEGO® Serious Play®, Lead UX researcher & strategist, Service designer, Brussels

“Martin is a very inspiring trainer, he is very skilled and knows how to facilitate facilitators in a structured and insightful way. I have been able to successfully use his personal advice and facilitation techniques straight away!”


Mike PounsfordMike PounsfordEmployee engagement, communication and change specialist, London

“I went on a course run by Martin and found it really helpful. Martin established a really good group learning process and displayed mastery of his subject. I am very glad I went on it and very glad he ran it!”  


Pierre BaussandPierre BaussandDirector of Social Platform, Brussels

“I would recommend the course as something that can easily be used in practise for leaders, facilitators and participants of group meetings”.


Katherine SargentKatherine Sargent, Country Programme Manager at Trócaire, London

“What made it so useful for me was the opportunity to practice the techniques in a supportive environment and the practical tools we took away from the course. This gave me the confidence to try out the techniques in the ‘real world’. I have been using techniques I learnt during the course to prepare for meetings and it has really helped me focus my thoughts. Since the course I have facilitated a session for one of our partners using the Consensus Workshop approach. Not only did everyone actively participate, we reached consensus and I received very positive feedback from the participants!”


Meetings That Work (New for 2017)

Practical tools to design and lead effective meetings 

2 days14-15 September in Brussels & 18-19 September 2017 in London.

 

How can I turn meetings into “events” that people want to attend? How can I increase participation, and get the best input and results from everyone?  How can I increase commitment to action, and handle difficult or controversial items?

This course will provide you with tips, templates and practical tools from professional facilitators that will enable you to get more from meetings than you ever thought possible. For this new course I shall be joined by Bill Staples of ICA Associates Inc of Canada as guest trainer.


FC&CW method imagesGroup Facilitation Methods

Introducing the foundations of the Technology of Participation (ToP) approach, two powerful techniques for structuring effective conversations and building group consensus

2 days21-22 March, 20-21 June & 7-8 November 2017 in Brussels and (for ICA:UK 13-14 December 2017 in London)

How can I have more purposeful & productive conversations, bring out the wisdom of a group, encourage feedback between people, and reach shared awareness in meetings? How can I generate and weave together a diverse range of ideas, develop creative solutions and build a group consensus?

This course provides a structured introduction to the ToP Focused Conversation and Consensus Workshop methods, which form the foundations of the ToP Action Planning method, Participatory Strategic Planning and other applications.


Action PlanningAction Planning

Participatory planning for short-term projects and events 

1 day – 23 March & 22 June  2017 in Brussels.

How can I get all members of a group to participate in planning a project or event together, and build their commitment and responsibility so that they can successfully implement their plan?

This course introduces a structured, participatory process to enable the successful implementation of a group project or event.  The ToP Action Planning method uses the ToP Focused Conversation and Consensus Workshop methods to engage all members of a group effectively, and so it builds commitment and ownership at all stages. The method is suitable for planning short to medium-term projects, or completing projects that have stalled.


Participatory Strategic PlanningToP Participatory Strategic Planning

Bringing people together to create strategies for action

2 days – November 9-10 2017 in Brussels

“How can I enable my group to come to a common vision for their future? How can I help them make their vision happen by creatively addressing the root causes of the challenges that are blocking them, rather than focus simply on fire-fighting and problem-solving? How can I ensure a real sense of ownership, so that for once their plan actually happens?”

The course presents a structured long-range planning process which incorporates the ToP Consensus Workshop method for building consensus, the ToP Focused Conversation method for effective group communication, and an implementation process for turning ideas into productive action and concrete accomplishments. Those with more experience of facilitation, strategic planning or ToP facilitation may need no further support to apply the process effectively in their own situations, and for others the course serves as a powerful, experiential introduction to the process.


BOOK NOWor please contact me with any questions or for further details.

See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

A glimpse of ToP Group Facilitation Methods training

“How can I have more purposeful & productive conversations, bring out the wisdom of a group, encourage feedback between people, and reach shared awareness in meetings? How can I generate and weave together a diverse range of ideas, develop creative solutions and build a group consensus?”

The ToP Group Facilitation Methods course provides a structured introduction to the ‘Technology of Participation‘ Focused Conversation and Consensus Workshop methods, which form the foundations of ToP Action Planning, ToP Participatory Strategic Planning and other applications

The course presents the two methods in a practical and participatory way. Each method is first demonstrated, then analysed and discussed, and then practiced in supportive small groups with guided reflection & feedback. Finally, participants plan how they will apply each method in their own situations.

This short timelapse video, from last September’s ICA:UK Group Facilitation Methods training at NCVO in London, shows the interactive walk-through, analysis and discussion of the Consensus Workshop method.

I am grateful to those attending the training for featuring in it, and to Michael Ambjorn for making it for us. As well as being an accomplished photographer and timelapse enthusiast, Michael is himself an experienced facilitator, a member of the International Association of Facilitators (IAF) and Chair of the International Association of Business of Communicators (IABC), and founder Director of AlignyourOrg. You can follow Michael on Flickr and on Twitter.


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.

Register now for ToP facilitation training in Brussels in 2016.

Join me for ToP facilitation training in Brussels in 2016!

MG ToP 2016 in BrusselsI am pleased  to announce six new public courses in Brussels for 2016. Please join me if you can, and share these details with friends, colleagues and networks who might be interested.

Now in their third year in Brussels, these courses are scheduled in partnership with Social Platform, the largest platform of European rights and value-based NGOs working in the social sector, and provided under license with ICA:UK, the participation & development charity.  They are scheduled in pairs to allow 1, 2, 3 or 4 days of training at once, in April, June & November – read on for courses and dates.

Book online now  – for full details of each course, and to book, just follow the links from the course dates below.

I am pleased to offer discounted rates to voluntary organisations and independent professionals, and in particular to ICA colleagues, to staff and members of Social Platform and Concord Europe, and to members of IAFIABC & CMI. Please ask for details if you do not receive them through those channels.

Please contact me with any questions or for further details – including how to commission a tailored course for your group, and availability of scheduled public courses in the UK and worldwide. See also ToP facilitation training at your place – and free places for you!


Photo by Adam Swann

“I would recommend the course to others as something that can easily be used in practice for leaders, facilitators and participants of group meetings” – Pierre Baussand, Director, Social Platform, Brussels.


FC&CW method imagesGroup Facilitation Methods

Introducing the foundations of the Technology of Participation (ToP) approach, two powerful techniques for structuring effective conversations and building group consensus

2 days4-5 April, 27-28 June & 7-8 November 2016 in Brussels

How can I have more purposeful & productive conversations, bring out the wisdom of a group, encourage feedback between people, and reach shared awareness in meetings? How can I generate and weave together a diverse range of ideas, develop creative solutions and build a group consensus?

This course provides a structured introduction to the ToP Focused Conversation and Consensus Workshop methods, which form the foundations of the ToP Action Planning method, Participatory Strategic Planning and other applications.


Action PlannningAction Planning

Participatory planning for short-term projects and events 

1 day – 6 April 2016 in Brussels, 9 June & 20 October in London. (Sorry, 29 June in Brussels has been cancelled.)

How can I get all members of a group to participate in planning a project or event together, and build their commitment and responsibility so that they can successfully implement their plan?

This course introduces a structured, participatory process to enable the successful implementation of a group project or event.  The ToP Action Planning method uses the ToP Focused Conversation and Consensus Workshop methods to engage all members of a group effectively, and so it builds commitment and ownership at all stages. The method is suitable for planning short to medium-term projects, or completing projects that have stalled.


Participatory Strategic PlanningToP Participatory Strategic Planning

Bringing people together to create strategies for action

2 days – November 9-10 2016 in Brussels

“How can I enable my group to come to a common vision for their future? How can I help them make their vision happen by creatively addressing the root causes of the challenges that are blocking them, rather than focus simply on fire-fighting and problem-solving? How can I ensure a real sense of ownership, so that for once their plan actually happens?”

The course presents a structured long-range planning process which incorporates the ToP Consensus Workshop method for building consensus, the ToP Focused Conversation method for effective group communication, and an implementation process for turning ideas into productive action and concrete accomplishments. Those with more experience of facilitation, strategic planning or ToP facilitation may need no further support to apply the process effectively in their own situations, and for others the course serves as a powerful, experiential introduction to the process.


BOOK NOWor please contact me with any questions or for further details.

For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.

You can connect with me also by joining my free facilitation webinars online, and IAF England & Wales’ free facilitation meetups in London and elsewhere.

Book now for Group Facilitation Methods training in London!

photo by Adam SwannI am pleased to be leading ICA:UK’s Group Facilitation Methods course in London on February 24-25. Book now to reserve your place!

Places for this course are also available on earlier dates with other experienced ICA:UK trainers – January 19-20 in London and February 3-4 in Manchester.


Group Facilitation Methods

Introducing the foundations of the ToP approach, two powerful techniques for structuring effective conversations and building group consensus – 2 days.

ToP logo (289x120)I am a licensed provider and experienced lead trainer of this and other ICA:UK Technology of Participation (ToP) facilitation training courses – see how I work, and please contact me with any questions or for further details.

“I found Group Facilitation Methods both practical and participatory.  As tools the methods allow for different ways of seeing and thinking to be incorporated, and they also enable groups to reach informed consensus and decisions with relative ease. I have used them in a variety of contexts, and would recommend them to all group leaders and facilitators”. – Ruth Moore, Upper North Belfast Community Empowerment Programme

Who this course is for

The course is for all those who want to be able to engage people more effectively to build shared understanding and consensus, including team leaders and managers within organisations, those working with Boards, management teams, partnerships and external stakeholders, youth and community workers and independent facilitators. This course has no pre-requisite, but is the pre-requisite for Participatory Strategic Planning. It is recommended both to newcomers to facilitation, and to experienced facilitators who are new to our approach.

Questions this course answers

“How can I have more purposeful & productive conversations, bring out the wisdom of a group, encourage feedback between people, and reach shared awareness in meetings? How can I generate and weave together a diverse range of ideas, develop creative solutions and build a group consensus?”

This course provides a structured introduction to the ToP Focused Conversation and Consensus Workshop methods, which form the foundations of the ToP Action Planning method, Participatory Strategic Planning and other applications.

What you will gain

By the end of the course, you will

  • be able to identify when and how to use the Focused Conversation and Consensus Workshop methods
  • have gained confidence in the use of these methods
  • have recognised and explored elements of participation, creativity, teamwork and action
  • have built links with others to promote future collaboration and support in the use of the methods

ToP Focused Conversation methodThe Focused Conversation method provides a structured, four-level process for effective communication which ensures that everyone in a group has the opportunity to participate.

ToP Consensus Workshop method overviewThe Consensus Workshop method is a five stage process thatenables a facilitator to draw out and weave together everybody’s wisdom into a clear and practical consensus.

These methods have been featured in publications including:

Learning style

The course presents the two methods in a practical and participatory way. Each method is first demonstrated, then analysed and discussed, and then practiced in supportive small groups with guided reflection & feedback. Finally, participants plan how they will apply each method in their own situations.

What do participants say about this course?

93% of GFM participants rated the course 8/10 or higher. Comments from participants’ end-of-course evaluations included:

  • brilliant – a must-do if you want better, more effective meetings
  • provides two practical, easy-to-use methods to discover deep insights from diverse groups – useful tools for any group, organisation or community
  • benefits for experienced facilitator and novice alike
  • worth every penny – excellent content & great presentation

For further details

Please contact me with any questions or for further details – including how to commission a tailored course for your group and availability of scheduled public courses, in the UK and worldwide. See also ToP facilitation training at your place – and free places for you!