Trusted Sharing and the strengths and challenges of large online facilitated events

Trusted Sharing conversationTrusted Sharing is a new platform for hosting in-depth asynchronous online conversations, and they have chosen to demonstrate it by hosting a conversation on the strengths and challenges large online events, using my recent blog post ‘How engaging can a large facilitated online session be?‘ as a starting point.

This was the question that intrigued me when I was first invited to work with with the Forestry Economics team of FAO, to design and facilitate an online conference this month on the Economics of climate change mitigation options in the forest sector.  The answer, as it turns out, is pretty engaging!

Please join the conversation with me!  I hope you will find both the conversation and the platform of interest, and that your experience will enrich the conversation for others. The conversation is open to anyone, and we are using many channels to invite interested and interesting people to join, so please feel free to share this post to invite others to join as well.

To join, it takes just a few minutes to register at Trusted Sharing. You can then return to contribute and review others’ contributions as often as you like.

new-appRead more about Trusted Sharing in Rob Work’s recent article New app for online conversations in the latest issue of ICAI’s Winds & Waves magazine, Lessons from the Village.

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ToP facilitation and Lessons from the Village

This article was written for ICAI Winds and Waves, April 2015 issue.

Welcome to this new issue of Winds & Waves, the online magazine of ICA International, entitled ‘Lessons from the Village’.

ICA is perhaps most widely known today for its group facilitation methodology the Technology of Participation (ToP). This proven approach is applied by many hundreds if not thousands of professional facilitators around the world, to help groups to connect, learn and collaborate together in a wide variety of contexts. The International Association of Facilitators was founded in 1994 by some seventy such ToP facilitators, and many ICAs around the world today provide professional facilitation, training and consulting services to clients on a social enterprise basis, specialising in the ToP approach.  ICAI members ICA USA and ICA Associates and the ToP Network are proud to sponsor this year’s upcoming IAF North America conference in Banff, Canada, from May 14-16.  But what has all this got to do with Lessons from the Village?

Jawale village viewThe methods and tools of the Technology of Participation have been developed and refined by ICA in over 50 years of experience working in grassroots rural community development, in villages around the world. Most if not all ICAs continue to apply this approach to empower poor and marginalised people to participate meaningfully in bringing about positive change for themselves, for their communities and for the world, even as these ICAs work with other approaches and in other contexts as well.  There is more to the Technology of Participation than the methods and tools, and there is more to ICA than ToP, but it might be fair to say that ToP is among the most enduring of the Lessons from the Village that ICA has learned in its first half century.

Jawale ICA centreThis issue begins with a series of stories (pages 4, 8 & 10) of ICA colleagues revisiting today the Indian villages in which they were involved in ICA’s pioneering of the ToP approach in the rural Human Development Projects of the 1970s and 1980s. I began my own journey with ICA (and as a facilitator) as a fresh-faced international volunteer in one of these very villages in 1986, so I share a few of my own archive photos of Jawale here as well. Emerging lessons from these stories include the impact of urbanisation, the importance of connecting communities with local authorities, and the importance of values and methods to inspire, mobilise and empower volunteers.

Jawale ICA staff teamAlso in this issue you will find stories of peer-to-peer collaboration between ICAs today, including a youth media project involving students in Nepal and the USA (page 16); an online event on cross-border peace-building of ICA Ukraine with ICA Taiwan (page 23); and lessons learned by Global Facilitators Serving Communities on the role that ToP facilitation can play in supporting the recovery process and resilience of communities affected by disaster (page 20).

Jawale 9 programmes chartAs our colleagues of ICA Nepal now respond to the impact of April’s devastating earthquake, in Kathmandu and in rural areas, we encouarge you to show your support by responding to the appeal that they have launched – for details see page 28 and ICA Nepal on Facebook, and donate online now.  Many more of ICA’s Lessons from the Village can be found in the 2012 book of ICA Nepal ‘Changing Lives Changing Societies‘, published in conjunction with the 8th ICA Global Conference on Human Development hosted by ICA Nepal in Kathmandu.

This 11th issue of Winds and Waves is the last to be co-edited and laid out by John Miesen of ICA Australia, after some 30 years involvement in ICA publications in Australia and internationally. On behalf of the Board and ICAI as a whole, I thank John wholeheartedly for his years of service, and in particular for his central role in establishing Winds and Waves as ICAI’s flagship publication and a key tool of our peer-to-peer approach to facilitaing mutual support, learning and collaboration among ICAs.

The ICAI Board will meet face-to-face in Tanzania in May, prior to a regional gathering of East & Southern African ICAs. We plan to meet virtually during that time with the ICAI global communications team, to plan for the continuity and development of this magazine and our communications more generally, in the light of the new ICAI website and blog that is now in development in WordPress.

Please do contribute your own stories of advancing human development around the world to the next issue of Winds and Waves in August.

Please also get in touch if you may be interested in joining the team to support with commissioning, reporting, editing, layout and design, social media, or in any other way.

Enjoy this issue!

Power to the People – why I am excited to be attending #EuroComm 2015

This was first published as a guest post on the IABC UK blog of the International Association of Business Communicators.

Eurocomm15Maybe I was just hooked by the title, “Power to the people”. What’s not exciting about that for a professional facilitator – especially one “passionate about participation and leadership”?  But why would I attend a conference of the communications profession – isn’t that all just about clever marketing copy?

Well, according to the copy, this year’s IABC Europe MENA conference is about about “the two most challenging aspects of communication today – people’s opportunity to be heard (encouraging ideas, innovation, etc.), and best practice to create practical action”. Which does sound quite a lot like facilitation to me. Besides, as a freelancer, I do have a use for marketing copy – and for extending my networks.

If that were not enough for me, this year’s regional IABC conference will be held just a couple of miles from where I live in London. Also, as a result of a new reciprocal partnership, members of the International Association of Facilitators like me are entitled to the discounted IABC member rate. Having perhaps played some small role in brokering that partnership, I felt it would be churlish not to take advantage…

I began to learn of IABC, and the value of facilitation to communications professionals, through meeting and working with Michael Ambjorn, now IABC Vice Chair. He and I worked together, on behalf of the RSA and ICA:UK respectively, to apply ICA’s Technology of Participation facilitation approach to help the RSA to engage with and mobilise its 27,000 Fellows worldwide. We developed what we called the RSA Small Groups methodolgy, to enable the RSA to increase it’s social impact and achieve its ambition of being ‘the best place to have an idea’. We worked together again, this time also with IABC members Jo Anstey and Bent Sorensen, on #ETF20 – a facilitated process designed to creatively engage a diverse, international staff team of around 120, both face-to-face and online, to reflect, learn and bond together in celebrating 20 years of collective achievement.

So I am keen to learn at EuroComm about how others in the communications profession are, or could be, applying facilitation to their address their challenges.  I am particularly attracted by session titles such as “The Power of Participation”, “Engaging in conversations that matter” and “Listening can change a whole organization”; and session leaders from organisations such as Oxfam and the European Commission, in the sectors that I typically work in myself, as well as those from Royal Dutch Shell, Mars and other corporates that are somewhat familiar to me through the work of facilitation colleagues.

I have also been reflecting on the value of communications to facilitation professionals, and am looking forward to exploring that further at EuroComm. When I am contracted as a facilitator to design and lead learning, consultation, engagement or change processes, especially in large organisations or systems and whether face-to-face or online, the effectiveness and impact of my own role is often dependant to some degree on my the broader communications of my client or partner.  Will participants arrive with clear and helpful expectations of the process, and will non-participants receive clear and helpful messages on the aims, outcomes and next steps?

A good example of where my own facilitation role was dependent to a large degree on wider communications processes in which I was largely not involved is Building a future together – broadening ownership in corporate planning, a 12 month programme engaging over 1,000 stakeholders in developing a new 5-year corporate plan for Bron Afon Community Housing in South Wales. In a 60-day contract spread over a year, the facilitation and training role played by my two colleagues and I could only ever represent a very small (if hopefully significant) fraction of a much wider change process in which broader communications were key.

Of course the EuroComm sessions on social media will be of particular interest to me as well, not least because of how much I rely on and enjoy using digitial channels for my own professional networking and for marketing communications.

I think it was a year or two year ago, soon after I had completed my term as IAF Chair and Michael had begun his Board role with IABC, that we first spoke of the potential of some sort of partnership between IAF and IABC, to support mutual learning and collaboration between facilitation and communications professionals. Now that such a partnership is in place, I am excited to take advantage and urge others to do likewise.

IAF members, join me if you can at EuroComm in London this month, and otherwise consider the IABC World Conference in San Francisco in June or check the IABC global calendar for an event near you or online.

IABC members, join me at the IAF Europe MENA conference in Stockholm in October or, before that, check the IAF world calendar for the North America conference in Banff in May or the Asia conference in Mumbai in August.

IABC Londoners, join our monthly IAF London facilitation meet-up, every second Thursday from 6-8pm near Trafalgar Square.

Members or not, wherever you are, do at least follow and engage with me and others at #EuroComm on twitter – see you there!

Image change through coaching and mentoring

This article was written for ICAI Winds and Waves, December 2014 issue.

Welcome to this latest issue of Winds & Waves, the online magazine of ICA International.

Mentoring and coaching, as well as facilitation, training and demonstration projects, are among the many ways that ICA works worldwide to change images, or worldviews, and thus to bring about positive personal, organisational and societal change. I have been both a mentor and a mentee this year, supporting a Ukrainian colleague to prepare for her Certified ToP Facilitator assessment as I have prepared for my own.

Larry Philbrook of ICA Taiwan refers to the ‘image theory’ that underlines this approach (page 9) and how he has applied it to coaching and mentoring. Jen Schanen and Beverly Scow’s story from the USA (page 13) illustrates the approach in action. This issue also includes stories of personal coaching and mentoring from Aruba, Canada, Chile, Nepal, Taiwan, Ukraine, UK & Africa and the USA, among others. Common themes include partnership and intentionality, as well as the application of ICA’s Technology of Participation (ToP) methodology and in particular the ToP Focused Conversation method and ‘ORID’ framework (page 11).

ICA International’s ‘peer-to-peer’ approach to mutual support and collaboration among its member ICAs reflects the same values and principles of partnership and intentionality, applied to shared learning and development within and among organisations. How this approach unfolds at a global level is illustrated by stories in this issue from Svetlana Salamatova of ICA Ukraine (page 17) and from Steve Harrington in Costa Rica (page 19).

It is a key role of ICA International to facilitate and support such intentional partnership working, learning and development among members. As we approach the ICAI General Assembly on December 12, we are approaching the culmination of the work of two ICAI global working groups that have been tasked this year with helping to further develop the conditions for such collaboration to flourish – the global ToP Policy working group and the Global Conferencing working group. We are also approaching the election of four new members to the ICAI Board, and the retirement of four – Krishna Shrestha of ICA Australia, Isabel de la Maza of ICA Chile, Shankar Jadhav of ICA India and Gerald Gomani of ICA Zimbabwe. I am grateful to all of them, and to all those who have volunteered their time and energy to support our global mission this year – including as members of the Board, of our global working groups, and of course of the tireless editorial team of this Winds and Waves magazine and our monthly bulletin the Global Buzz.

Please ask for details to join the General Assembly on December 12 if you have not received them directly, and watch this space for the outcome in the next issue. In the meantime, season’s greetings and a Happy New Year to all our readers, and enjoy this issue!

Celebrate International Facilitation Week 2014 by joining #FacWeekchat on twitter!

International Facilitation Week 2013As part of International Facilitation Week 2014, I will be hosting Twitter chats with IAF colleague Ben Ziegler, as we did last year.  This year’s chats will be on October 22 and October 23.  Please join us!

Just like last year, each chat will run from 12-1pm New York / 5-6pm London time – follow these links to see world times for Oct 22 & Oct 23.   Each chat will include 6-8 questions, spaced out throughout the hour, for you to answer, comment on, comment on other people’s answers, ask questions, etc.

A twitter chat is basically a dialogue, a conversation between people on twitter with a shared interest, discussing the topic at hand. Twitter chats are a great way to connect, share, learn, and have fun, with a community of practice; ie: facilitators!  The many tweets of a twitter chat are followed by using a common hashtag. For our chats we will use the same hashtag as last year, #FacWeekChat.

IAF 20 year celebrationThe topic for the two chats this year will be facilitation history, concluding a six-month collaborative process undertaken to celebrate the 20th anniversary this year of the International Association of Facilitators – see How has facilitation developed over time, and where might it be heading?  On October 22 we will reflect on the history of facilitation to date, and October 23 we will look ahead at what the future may hold.

Before the chat, please take a look if you can at some of the events and resources that have been shared since April with the #FacHistory hashtag – you can find edited highlights compiled  on Storify.  Please also add more of your own!  Simply tweet using the hashtag #FacHistory, or share and discuss on Facebook or LinkedIn.

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A bit about Twitter chats.

New to Twitter, and/or Twitter (aka Tweet) chats?  This article, How to Participate in a Tweet Chat, by Janet Fouts (@jfouts), helps explain things.

We hope to have you join us on Wedensday October 22 and Thursday October 23! 

Please tweet to invite all your twitter friends. Got questions that can’t wait? Contact either of us via Twitter – @benziegler or @martingilbraith

What else will you be doing to celebrate? Please let us know (tweet #FacWeek or @FacWeek), and so connect and join with facilitators worldwide in promoting the power of facilitation!