Another year in freelance facilitation, and how it turned out!

Introduction to Facilitation Online

Since I posted Reflecting on another year of freelance facilitation a year ago, last August, our lives and work have changed radically for many of us. I mentioned then that I would be taking ‘something of a sabbatical’ from October to March in Sitges, in Spain. As it turned out, that was cut short by less than three weeks by my early return to London due to COVID19.

I Declare A Climate EmergencyI reflected in Sitges in January on What can I do about climate change, personally and as a facilitator?. I concluded, among other things, that I would seek to travel less, and work more online. That has worked out well so far!

In the year to June 2020 I delivered 25 contracts for 19 clients in 5 countries and online – that compares with 25 for 14 in 7 countries & online the year before. So, the same number of contracts for a few more clients in a few less countries.

Of those 25 contracts last year 7 were facilitated processes (14 the year before), 16 were facilitation training courses (14) and 2 were largely consulting (0). They involved 14 face-to-face and one ‘hybrid’ event (31 f2f), and 16 wholly virtual sessions or series of sessions (1). I spent 28 nights away on business, 4 in the UK and 24 abroad, compared with 14+33=47 last year.

So, half as much face-to-face and half as much facilitation, and considerably more training and consulting – plus 16 times as many virtual events (admittedly many were smaller) and 40% fewer nights away on business.

The fall in face-to-face work and nights away certainly comes as no surprise. One virtual and 10 face-to-face contracts were in the 3 months before Sitges, and 2 virtual and 5 face-to-face contracts were in the almost 6 months there. Since then I have canceled all 14 of my face-to-face public courses for 2020, and four in-house contracts were either canceled or delivered online.  Prior to a very welcome holiday in Wales these past two weeks, I had had no nights away at all since returning and entering lockdown early on 12 March. Until the end of June I had not traveled more than a few miles by foot or bicycle. I am grateful that plenty of online work has come my way to take to take up the slack, and interested that that has involved a significant rise in training and consulting.

ICA:UK AGM, December 2000 at Wick Court CentreMy online work did not just start with COVID19, however.  With the Wikimedia Foundation last July on behalf of ICA:UK, I provided virtual co-facilitation for remote participants in a 3-day meeting of a strategy working group of around 12 in Utrecht. With AEIDL in December, I designed and facilitated a 2-day ‘hybrid’ team planning meeting involving around 15 participants in Brussels and another 5 online. In February from Sitges I produced a pair of online facilitation training sessions with Extinction Rebellion, on behalf of Orla Cronin Research. In fact I have been facilitating and training online for clients since at least since 2012, and otherwise also since long before – as I recalled in May, in From the Archive: a 2001 online Focused Conversation on ICA:UK values. So I have been fortunate to be in a position to respond quickly to the sudden increase in demand for everything online. That response has included adding new modules on virtual facilitation to my training offer since March, namely Introduction to Facilitation Online and Facilitating Virtual Events I Online.

What else has changed for me, in response to the rise in online working, is much more co-facilitation and producing and much more sub-contracting and partnership working. Existing partners with whom I have collaborated a great deal more, in recent months especially, include ICA Associates Inc., ICA:UK and Orla Cronin Research. New partners that I have been pleased to have the opportunity to work with as well this year include Kumquat Consult and Rees McCann.

My nature of my clients has changed considerably less this past year than the nature of my work with them. Returning clients in the past year have included Amnesty International, Greater Cambridge Partnership, Interact EU, Personal Image, PICUM and of course ICA:UK. New clients have included  AEIDLThe BrookeEMCDDA, Extinction Rebellion, ILGA EuropeNCVO, Southern Hemisphere and the Wikimedia Foundation.  So, still UK charities and international NGOs, plus European agencies and contractors, NGO networks, Associations and a few others. Also this year I have worked (both online and face-to-face) with colleagues of IAF chapters in Australia, Italy, Portugal, Romania, Spain and Turkey.

Photo by Mikael Kristenson https://unsplash.com/photos/3aVlWP-7bg8

After a considerable pause in my long-standing series of Free facilitation webinars, before and during my time in Sitges, the onset of lockdown from March proved a timely opportunity to convene some online sessions to demonstrate something of virtual facilitation while exploring issues around the new online working. Several of these were scheduled in partnership with ICA:UK as part of its Online Focused Conversation Series: Taking time to connect, learn and reflect. Topics included Promoting inclusion in online facilitation, Taking your event online: what could possibly go wrong?, How engaging can your online session be?, When is online better than face-to-face? and Exploring Facilitation Competencies. Three of these attracted more than 100 participants, one as many as 250, and they all generated a wealth of insight and very positive feedback.

thumbnailMy role as Chair of IAF England & Wales again accounted for most of my volunteer time this year. Our 2-day Annual Conference in October, the Power and Practice of Facilitation, attracted over 100 participants from across the country and beyond. In December another three Board members were elected, bringing our number to nine, and we held our first online Annual Members meeting.  A dozen of our wider Leadership Team of 28 met overnight for the first time for our annual planning and team-building gathering, in January in Birmingham. That led to the development of IAF E&W Hubs and Guardrails for Buddying, among other new developments. Our #IAFpodcast has now reached over 20 episodes – including, with my own involvement, on The importance of values in facilitation and Facilitation in different languages. Since we announced in early April that all our local meetups around the country would be meeting online until further notice, we have seen an extraordinary flowering of peer support and learning opportunities among IAF facilitators and friends – including much learning and sharing on online facilitation, of course.

In my own professional development this year, my fourth 4-yearly CPF assessment submission Evidencing facilitation competencies led to my being awarded the new CPF | Master designation in April. I embarked on a new mentoring relationship with my second mentee through the IAF Mentoring Programme.  My session proposal with Michael Ambjorn of AlignYourOrg for the IAF Gobal Summit in Stockholm this October 2020 was accepted, but then of course the summit was canceled due to COVID19. We established a simple website and social media channels for the Power of Facilitation book project for which we have co-authored a chapter, on which our Summit session was to have been based. We are hopeful that the book will nevertheless be published in time to launch during this year’s International Facilitation Week in October, albeit not in Stockholm.

I continued to participate in the ICA:UK ToP trainers’ network and to serve as volunteer webmaster for ICA International, and I attended this year’s ICA Europe regional gathering in Vienna in November.

So, what else of the sabbatical in Sitges? I did certainly enjoy a little less busyness, and a little more sunshine. I was indeed able to advance my Spanish skills somewhat, with the aid of several weeks of intensive classes and some practice – including on occasion with IAF Spain. I did also find some time reflect, write and learn, and to look ahead to my next seven years of freelance facilitation – not least on What can I do about climate change, personally and as a facilitator?.

I shall certainly continue to travel less and work more online than I did prior to last October, that much is clear.  What interests me more, now, is when I shall again travel or work face-to-face at all, and how much. I realised just how unenthusiastic I am about returning to face to face facilitation already when I recommended others for two client opportunities last week that normally I would have been very pleased to accept myself.  For more on how that turns out, watch this space…

Thank you for following!


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite also for my regularly scheduled ToP facilitation training courses in London and Brussels, and now also online.

Reflecting on another year of freelance facilitation

ORID the kitten at Group Facilitation Methods training in Brussels

October 1 will be exactly seven years since I went freelance as a facilitator, and on June 30 Martin Gilbraith Associates Ltd completed its sixth full financial year. So, a relatively quiet week in the August holiday season offers a good opportunity again to pause and review the last year, and look ahead to the next. It is timely too, after 6-7 years, that the coming year offers an opportunity for something of a sabbatical (again)!

In the year to June 2019 I delivered 25 contracts for 14 clients in 7 countries. These involved 31 face-to-face events and one virtual, 14 facilitated processes and 14 facilitation training courses. I spent 47 nights away from home – 14 in the UK and 33 abroad. That all compares to 20 contracts for 16 clients involving 21 events in the previous year – and over the previous five complete years a total of 90 contracts to 53 clients involving 121 events. I also declined 25 prospective client projects during the past year, compared to 11 the year before, mostly because I was not available. I failed to win 11 that had I quoted for, compared to 9 the year before.

So, slightly fewer clients and nights away, but considerably more contracts and events – those declined and lost, as well as those delivered. Again, about half-and-half facilitation and training, and all but one face-to-face.

Returning clients in the past year have included Amnesty International, Oxfam, Water Harvest (formerly Wells for India), Xpedio and of course ICA:UK. New clients have included ABBYY (with CircleIndigo), BeLiminal, Greater Cambridge Partnership, EASL, Heinrich Boell Foundation Turkey, Malaria Consortium, Octopus Network, St. Luke’s Community Centre and Virtual Not Distant. I joined Nordic Consulting Group as an Associate on a new framework contract with SIDA.

So I have continued to work with international NGOs, foundations, associations, networks and alliances, and a few others, largely in Europe and the Middle East and particularly in London and Brussels. However, this year has seen the return of UK local authorities and multi-sector partnerships, after many years working with such clients on behalf of ICA:UK in the 2000s. New fields for me this year include agile coaching, software development, Results Based Management and remote team working.

I have extended my partnerships with ICA:UK and ICA Associates in the past year to offer more scheduled public facilitation training than ever before. These include courses of the IAF-endorsed ‘ToP Facilitation Essentials’ series and, in new partnerships with local IAF colleagues, public course dates in Edinburgh, Lisbon and Pisa as well as London and Brussels. Two courses in Brussels also included a kitten (pictured above), affectionately named ORID by the group!

My leadership role with IAF England & Wales again accounted for most of my volunteer time. My role was formalised this year by election to a new chapter Board, and appointment as Chair. Our programme of peer networking and learning meetups has grown to reach our growing E&W chapter membership of now 90, plus over 1,000 members of five regional meetup groups. Monthly tea and coffee networking meetups are held in 12 cities in most major population centres of England & Wales, and online, and longer networking and learning meetups are held bi-monthly in London and three times per year in other regions.

Our all E&W meetup for International Facilitation Week has been extended to a 2-day Annual Conference for 2019 – the Power and Practice of Facilitation, 18-19 October, with 55 already registered. Meetup hosts across the country have joined an expanded Leadership Team of now 24 members. We are supporting new sister meetup groups in Scotland and Ireland, and a new IAF E&W podcast team has begun to create a series of 10 episodes to support the programme, inspired by a session at a meetup.

I also joined the new IAF Global Mentorship Programme as a mentor, and began to meet regularly online with my mentee in Jordan. I attended the IAF Europe conference Agile Facilitation in Milan and participated in monthly online meetings of Europe MENA chapter leadership. I continued to participate in events of IABC UK, but not the IABC EuroComm conference this year in Bahrain. I continued to participate in the ICA:UK ToP trainers’ network and to serve as volunteer webmaster for ICA International, but I did not attend this year’s conference of the US ToP Network. Regrettably also I missed my first ICA Europe regional gathering for about 20 years, in Kiev.

After collaborating for some years with Michael Ambjorn of AlignYourOrg to explore the intersect between communication and facilitation, and the power of applying facilitation and communications in partnership, we have co-authored a chapter on that topic for a forthcoming book on the Power of facilitation. We are part of a wider team of authors involving expert facilitators from around the world. The shorthand for the project is #FacPower and each chapter of the book will have a different focus. In combination the aim is to show the power of facilitation in various fields and contexts.

I have hosted four free facilitation webinars during the year, including one on that book project and two with the authors of two new books published during the year that I have been pleased to endorse – Rebecca Sutherns on Nimble facilitation and Jim Campbell on Facilitating Authentic Participation and the facilitation cycle.

Regular readers of this blog may have noticed that I have not found so much time this year for blogging. I published just 15 posts during the past year, of the 180 published in the seven full years since my first welcome post – but of course I have been no less active micro-blogging on twitter.

So, what of a sabbatical? October to March in Sitges in Spain will be mostly for my husband, following his recent retirement from career-long, full-time employment. I shall continue to work and travel as necessary, not least for existing client commitments in London and elsewhere, for scheduled public ToP facilitation training most months in London or Brussels, and for events including the IAF England & Wales annual conference in Birmingham and the ICA Europe regional gathering in Vienna.

However, I shall welcome opportunities to work virtually and locally in Spain during that time, including perhaps with ICA Spain and with the forthcoming IAF Spain chapter – starting with its timely launch event in Barcelona during International Facilitation Week in October.

I do intend to take time for myself also to reflect, write and learn, to look ahead to my next seven years of freelance facilitation – and to enjoy a little less busyness and a little more sunshine! I hope that regular readers may notice the difference on this blog, and that Spanish speakers may notice the difference next time they greet me with “Hola”!

Thank you for following…


See also about me, how I work, who I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Image change through coaching and mentoring

This article was written for ICAI Winds and Waves, December 2014 issue.

Welcome to this latest issue of Winds & Waves, the online magazine of ICA International.

Mentoring and coaching, as well as facilitation, training and demonstration projects, are among the many ways that ICA works worldwide to change images, or worldviews, and thus to bring about positive personal, organisational and societal change. I have been both a mentor and a mentee this year, supporting a Ukrainian colleague to prepare for her Certified ToP Facilitator assessment as I have prepared for my own.

Larry Philbrook of ICA Taiwan refers to the ‘image theory’ that underlines this approach (page 9) and how he has applied it to coaching and mentoring. Jen Schanen and Beverly Scow’s story from the USA (page 13) illustrates the approach in action. This issue also includes stories of personal coaching and mentoring from Aruba, Canada, Chile, Nepal, Taiwan, Ukraine, UK & Africa and the USA, among others. Common themes include partnership and intentionality, as well as the application of ICA’s Technology of Participation (ToP) methodology and in particular the ToP Focused Conversation method and ‘ORID’ framework (page 11).

ICA International’s ‘peer-to-peer’ approach to mutual support and collaboration among its member ICAs reflects the same values and principles of partnership and intentionality, applied to shared learning and development within and among organisations. How this approach unfolds at a global level is illustrated by stories in this issue from Svetlana Salamatova of ICA Ukraine (page 17) and from Steve Harrington in Costa Rica (page 19).

It is a key role of ICA International to facilitate and support such intentional partnership working, learning and development among members. As we approach the ICAI General Assembly on December 12, we are approaching the culmination of the work of two ICAI global working groups that have been tasked this year with helping to further develop the conditions for such collaboration to flourish – the global ToP Policy working group and the Global Conferencing working group. We are also approaching the election of four new members to the ICAI Board, and the retirement of four – Krishna Shrestha of ICA Australia, Isabel de la Maza of ICA Chile, Shankar Jadhav of ICA India and Gerald Gomani of ICA Zimbabwe. I am grateful to all of them, and to all those who have volunteered their time and energy to support our global mission this year – including as members of the Board, of our global working groups, and of course of the tireless editorial team of this Winds and Waves magazine and our monthly bulletin the Global Buzz.

Please ask for details to join the General Assembly on December 12 if you have not received them directly, and watch this space for the outcome in the next issue. In the meantime, season’s greetings and a Happy New Year to all our readers, and enjoy this issue!