Reflecting on a year of freelance facilitation online, and looking ahead

Scaling up engagement and dialogue the power of facilitation and communications in partnership #FacPower

I Declare A Climate Emergency

This time last summer, as I reviewed the year to June 2020, I reflected that my January 2020 resolution to travel less and work more online had worked out well so far. I am still wondering when I might finally be tempted to accept any face-to-face work.

As in previous years, I shall share here some data and reflections on the last year of my professional practice, and some insights and implications for my future practice and professional development. It is a four-level ORID reflection, of course.

In the year to June 2021 I delivered 32 contracts for 22 clients. That compares with 25 contracts for 19 clients the year before, and 25 for 14 the year before that. As my work has gone wholly online the past year, and part of the year before, numbers of contracts and clients have risen. It has felt busier too. After deciding and then failing to keep this summer largely free of client commitments, I am appreciating that I have now finally made some time to catch up and reflect.

This past year’s contracts involved a total of more than 100 individual online sessions and no travel at all. That compares to 14 face-to-face, one ‘hybrid’ and 16 wholly virtual events (of one or more sessions) the year before, involving 28 nights away from home for work; and 31 face-to-face and just one virtual event the year before that, with 47 nights away. My business expenses for travel and accommodation fell to zero for the past year, and with them the associated carbon impact (and the many transactions to be recorded and reconciled in the accounts).

Introduction to Producing Virtual Events

Because most online sessions require a producer as well as a facilitator, or two or more facilitators to share those roles, most of these these contracts have involved working as a team. For ten I was sub-contracted to a colleague, and for 19 I sub-contracted one or more colleagues myself. That compares to 7 and 4 the year before. This past year I have worked solo hardly at all, whereas before the pandemic I worked alone more often than not. I have very much enjoyed the opportunities for broader and deeper collaboration with colleagues.

Partners that I have contracted with this past year include ICA colleagues Megan Evans, Alan Heckman, Jo Nelson and particularly Orla Cronin, and IAF collegues Marie Dubost and Bruno Selun. I have collaborated too with others of the ICA:UK team, and that of Orla Cronin, and with many IAF colleagues – some mentioned below.

Clients I have worked with have again been largely UK charities and international NGOs, European agencies and contractors, NGO networks, Associations and a few others. In addition to my usual mix of clients and projects in the fields of international development, humanitarian response and human rights, this past year has seen a welcome increase for me in environmental and climate justice work (another January 2020 resolution) as well as in health and education.

Of this past year’s contracts, 11 involved facilitation while 18 involved training and 7 involved coaching and consulting. That compares to 7 facilitation & 16 training the year before, and 14 facilitation & 14 training the year before that. So I find myself providing increasingly more training relative to facilitation, and increasingly coaching and consulting as well. I have enjoyed devoting more of my energy to supporting others in their facilitation roles and practice, and less doing it for them myself.

Tired but hopeful after an online Management Team “Away Day”

Facilitation contracts this past year have ranged in scale from a single session of 90 minutes at relatively short notice to a series of 20 sessions collaboratively designed and prepared over several months:

Julie Deutschmann, ACE

Julie Deutschmann, Communication Officer at Architects’ Council of Europe (ACE-CAE), wrote in a recommendation:

“We would like to thank and congratulate Martin for the work done to facilitate the Architects’ Council of Europe (ACE) online Strategic Development Session. The preparation went very well and the integration of new digital tools into the session was very helpful in allowing for the valuable contribution from our members. The excellent facilitation provided by Martin and his colleague Orla allowed participants to articulate strategic thinking while sticking to the aims of the workshop.”

Barbara Weber

Barbara Weber, Director, Global Strategy and Impact at Amnesty International, wrote:

“Thanks for facilitating our online Strategy Labs – cross-regional, multiple languages. You supported us in focusing on the main issues. Very much appreciated.”

Introduction to Facilitation Online

My scheduled public training this past year has been limited to my Introduction to Facilitation Online session, which I provided 6 times publicly during the year and 9 times in-house. I worked with fellow ICA:UK trainers to develop and deliver the new Group Facilitation Methods I Online and with Orla Cronin to deliver and offer the new Introduction to Producing Virtual Events I Online session and Facilitating Virtual Events I Online course as well. Instead of offering the longer courses publicly myself, I have chosen to offer them in-house only and to refer individuals to the ICA:UK schedule.

Training contracts this past year have ranged in scale from a single introductory session for one group to a series of multi-session courses for multiple groups:

Louise Reeve, Policy and Communications Business Partner at Newcastle City Council, wrote in a recommendation:

“Some training to recommend from Martin Gilbraith – I attended his Introduction to Facilitation Online course. Whatever your experience level, you should find something in this training which can make your online sessions just that bit better and more enjoyable”

Enrico Teotti

Enrico Teotti, Agile coach and (visual) facilitator at Avanscoperta, wrote:

“I attended Martin’s ORID class online Group Facilitation Methods Online. The class was divided with practical homework and exercises which I find a great way to learn. Martin and Jo were great hosts able get in to deeper conversations when the group desired that still respecting the course agenda.”

Coaching and consulting contracts this past year have ranged in scale from one or two one-hour sessions with a single coachee to providing training, coaching and consulting support for multiple teams to design and lead multi-session and multi-lingual international conferences for hundreds of delegates:

Rosa Brandon

Rosa Brandon, Programme Quality Officer at Oxfam Ireland, wrote in a recommendation:

“Martin provided invaluable support to Oxfam Ireland in the build-up to a series of multi-stakeholder online workshops. He provided tailored ‘coaching sessions’ to our team, which helped us to prepare and deliver several engaging virtual sessions. These sessions directly catered to our needs, building our ‘hard’ and ‘soft’ virtual facilitation skills and knowledge. Furthermore, he also co-facilitated an in-house “Introduction to Facilitation Online” workshop with colleagues across Southern and Eastern Africa. This excellent workshop was well received by all participants. Thanks, Martin!”

Björn van Roozendaal

Björn van Roozendaal, Programmes Director at ILGA-Europe, wrote:

“Together with other folks at the Kumquat team Martin helped us to organize the ILGA-Europe Gathering Online 2020. Organizing a large event online for the first time came with many questions and challenges. Martin particularly helped us with providing training and assistance to put together the flow of the programme and to ensure that we were ready to facilitate the many spaces that our event was made up with. It was a pleasure working with Martin!”

Just as last year was drawing to a close in June, a new contract with Amnesty International was getting underway in preparation for its first online Global Assembly. This involved me and my team of Marie Dubost, Orla Cronin, Hector Villarreal Lozoya & Charo Lanao in the design and facilitation of a series of 16 Discussion Group sessions in July & August and parts of last week’s plenary meeting as well, with 3-4 delegates of each of 65 national entities worldwide working in English, French and Spanish.

Dr. Anjhula Mya Singh Bais

Anjhula Mya Singh Bais, Interim Chair of the International Board, wrote:

“Martin has been an asset to Amnesty International. He was a consistent and compassionate presence through multicultural regional meetings and strategy sessions. Throughout 16 sessions of the online 2021 Global Assembly of Amnesty International, he demonstrated a high technical proficiency on the complexity of organisational procedures, terminology, and processes. He demonstrates that he truly hears and sees everyone and increased the quality of our participation.”

In my volunteering, I completed 5 years of chapter leadership with IAF England & Wales in December. That left me (happily) without regular Board meetings to attend for the first time in perhaps 25 years!

IAF E&W 2020 Annual Conference

For International Facilitation Week in October, the first online IAF England & Wales Annual Conference had attracted over 100 participants for a full week’s programme of over 25 peer-led learning and networking sessions, led largely this year by Susannah Raffe and others of the IAF E&W Leadership Team. The regular schedule of several free, online facilitation meetups each month continues still.

I continued to serve as a mentor in the IAF mentoring programme, stepping up my commitment this year to working with two mentees in parallel. I have continued to gain as much as I have given, and have very much enjoyed the opportunity to accompany fellow facilitators on their professional journey in this way.

Chizu Matsushita, Facilitator of dialogue and participatory community/team development, wrote:

“I grew from being not confident at all to quite confident about the facilitation skills I have been developing. I have felt a tangible impact. I now believe that a professional facilitator is a real and incredibly impactful profession through which I can make contributions in areas I deeply care.”

I have not been anxious to take on another long-term leadership role, but I have diversified my volunteer interests a little by turning my social media experience to tweeting since last September for the Gay Outdoor Club. This is a group that I have appreciated participating in for many years, all the more since I have been travelling less and keen to be outdoors more. I have continued to serve as volunteer webmaster for ICA International and to tweet for International Facilitation Week.

Facilitation Competencies for Agilists

I continued to host free facilitation webinars, although somewhat less regularly this past year and mostly only in response to invitations from partners. This happened to result in two sessions for different groups on Facilitation Competencies for Agilists, plus Is there a single, universal principle of facilitation? with IAF Belgium and Scaling up engagement and dialogue for the IAF global webinar series.

This last session drew on insights of previous work with Michael Ambjorn of AlignYourOrg on the power of partnership between facilitation and communication, including research for a chapter in the book the Power of Facilitation #FacPower.

FacPower out now!

Now available since May, this book is free to download in order to enable and encourage everyone to read it and to share it.

For your free copy please click here or on the image (right), and for recordings of ‘meet the author’ sessions held over the summer see News – #FacPower.

Facilitating Breakthrough, Adam Kahane

I have been increasingly been invited this past year to contribute to, endorse or help to promote the publications of other colleagues as well, and I have been pleased to be able to do that. This has included an endorsement and an online session in support of More Than Halfway to Somewhere: how exposure to other cultures has shaped our lives with ICA colleague John Burbidge, a Foreword to How to Facilitate LEGO Serious Play Online by Sean Blair and most recently an endorsement and an online session (next month) in support of Facilitating Breakthrough: How to Remove Obstacles, Bridge Differences, and Move Forward Together by Adam Kahane. I am more than a little awe-struck to find my endorsement for that latter book listed next to one from Nelson Mandela.

In September I joined IAF Chair Vinay Kumar in exploring the rapidly growing field of virtual facilitation in a podcast Re-Tooling for Virtual Facilitation.

So what I have learned, and what are some implications for my future practice and professional development?

If keeping my resolution to travel less and work more online was ever going to be difficult, it didn’t turn out that way. Before the pandemic I had found it difficult to commit to multiple short online sessions over time while remaining available to commit to several days or a week at a time for a face-to-face event plus travel. Since my schedule has filled with short online sessions that can be delivered from home, or even elsewhere, I have had no appetite to commit to being in a particular place to deliver, nor to accept the risks and uncertainties now associated with working face-to-face. When I am finally tempted to accept face-to-face work again, it will most likely be at short notice and local to me or at least easy to reach without flying. My expectation is that I shall continue to work mostly if not wholly online.

When is online better than face-to-face

I find that there is ample continuing demand for online facilitation services, not least among international organizations and other distributed groups who may also be concerned to reduce the expense and carbon impact associated with meeting face-to-face. My experience has been that many clients and groups have been pleasantly surprised and impressed over the past year and more by what can be achieved online, that they continue to recognize that they have much to learn in order to best reap the benefits and avoid the pitfalls, and so they continue to recognize the potential added value of professional facilitation services more than for the face-to-face context with which they are still much more familiar. While they are finding that meeting effectively online does not save all of the costs of meeting face-to-face, the savings can allow them to budget for facilitation that they otherwise may not have.

After growing and leading a team of Associates with ICA:UK over many years, and leading and managing larger and more collaborative client projects, I chose to keep my practice small and work largely solo since I went freelance in 2012. While I have enjoyed that, I find now that I have enjoyed leading and managing larger and more collaborative client projects again, online, so I am inclined to allow that to grow further.

After choosing to keep my taxable business turnover below the threshold at which I would be required to register for VAT, partly in order not to make my services more expensive to unregistered smaller clients and individuals on public courses, I have found myself unable to maintain that this year and I have had to apply to register. So I am inclined to accept the administration of VAT in preference to that of public courses, and to accept the potential loss of smaller clients and projects in favour of fewer larger ones.

I have enjoyed the growth of coaching, consulting and mentoring that has occurred organically in my practice over the past year and more, so I shall include those more explicitly in my offer in order to grow them further.

I have enjoyed working on several client projects involving international governance this past year, and finding my own governance experience relevant and helpful for that, so I am interested to see that grow further – and therefore I am interested that two such new opportunities have just arisen already in the past weeks.

I have been challenged by the Black Lives Matter movement and other recent manifestations and responses to systemic injustice and oppression, and by clients who have been similarly challenged, to reflect on how I might ensure that my own practice is more effectively and explicitly anti-racist, feminist and anti-oppressive, and to commit to working on that.

I have enjoyed continuing to advance my Spanish learning since returning from Sitges into lockdown last year, and finally being able to return for a first visit again last month. I hope to continue advance, and to continue to visit.

Thank you for following!


See also about me, how I work, who I work with and recommendations & case studies, and please contact me about how we might work together.

Facilitating collaboration, breakthrough and transformation – three new publications for 2021

I have been pleased to have the opportunity to contribute endorsements to three forthcoming books recently, and to be able to recommend them all wholeheartedly – see below.

I have been a fan of Adam Kahane’s writing since his 2004 book “Solving Tough Problems: an open way of talking, listening, and creating new realities”, so I was delighted to learn that his latest (forthcoming in August) would focus in particular on his facilitation practice.  For an in-depth preview, I recommend also the series of conversations he recorded with Carol Sherriff CPF|M in her Facilitation Diversely series for International Facilitation Week last year.

I have known Penny Pullan personally for I think at least as long as that, as a fellow IAF member and Certified Professional Facilitator, now also a CPF|Master.  I have widely recommended her 2016 book Virtual Leadership. I particularly appreciate that this next book (forthcoming in July), of our present time, addresses what it takes to ‘make workshops work’ irrespective of whether they are online or face-to-face or both.

I have met Gwen Stirling Wilkie only this past year, through the online meetups of IAF England & Wales. Her new book (published this month) captures beautifully for me something of the journey that so many of us have traveled this past year, as we and are clients have had to take all of our work online.

See Publications for more books and articles for which I have contributed an endorsement, foreword or editorial support, others that I have reviewed in a blog post or on which I have hosted a free facilitation webinar with the author, and some which I have authored or co-authored myself.


From Physical Place to Virtual Space, Gwen Stirling WilkieFrom Physical Place to Virtual Space: How to design and host transformative spaces online

by Gwen Stirling Wilkie (Feb 2021)

This book provides a fascinating insight into the theory and practice of Dialogic OD, and the heartening story of how an initially skeptical facilitator and her client found that they could apply this approach online via Zoom, during the 2020 pandemic, and be delighted with the results as well! Many of the practical tips that Gwen shares here have broader application to other facilitation approaches and platforms as well – a valuable resource.


Making Workshops Work, Penny PullanMaking Workshops Work: Creative Collaboration for Our Time

by Penny Pullan (Jul 2021 forthcoming)

This is a wide-ranging introduction and an invaluable resource for anyone leading any sort of workshop, whether in-person or online or both – it is packed with tips and tools and rich with insightful stories… highly recommended!


Facilitating Breakthrough, Adam KahaneFacilitating Breakthrough: How to Remove Obstacles, Bridge Differences, and Move Forward Together

by Adam Kahane (Aug 2021 forthcoming)

Facilitating Breakthrough is thoughtful, reflective, and inspiring. To achieve breakthrough results on high-stakes challenges, facilitators need to raise their game. This book explains how.


See also about mehow I work and who I work with, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels and now online too.

Another year in freelance facilitation, and how it turned out!

Introduction to Facilitation Online

Since I posted Reflecting on another year of freelance facilitation a year ago, last August, our lives and work have changed radically for many of us. I mentioned then that I would be taking ‘something of a sabbatical’ from October to March in Sitges, in Spain. As it turned out, that was cut short by less than three weeks by my early return to London due to COVID19.

I Declare A Climate EmergencyI reflected in Sitges in January on What can I do about climate change, personally and as a facilitator?. I concluded, among other things, that I would seek to travel less, and work more online. That has worked out well so far!

In the year to June 2020 I delivered 25 contracts for 19 clients in 5 countries and online – that compares with 25 for 14 in 7 countries & online the year before. So, the same number of contracts for a few more clients in a few less countries.

Of those 25 contracts last year 7 were facilitated processes (14 the year before), 16 were facilitation training courses (14) and 2 were largely consulting (0). They involved 14 face-to-face and one ‘hybrid’ event (31 f2f), and 16 wholly virtual sessions or series of sessions (1). I spent 28 nights away on business, 4 in the UK and 24 abroad, compared with 14+33=47 last year.

So, half as much face-to-face and half as much facilitation, and considerably more training and consulting – plus 16 times as many virtual events (admittedly many were smaller) and 40% fewer nights away on business.

The fall in face-to-face work and nights away certainly comes as no surprise. One virtual and 10 face-to-face contracts were in the 3 months before Sitges, and 2 virtual and 5 face-to-face contracts were in the almost 6 months there. Since then I have canceled all 14 of my face-to-face public courses for 2020, and four in-house contracts were either canceled or delivered online.  Prior to a very welcome holiday in Wales these past two weeks, I had had no nights away at all since returning and entering lockdown early on 12 March. Until the end of June I had not traveled more than a few miles by foot or bicycle. I am grateful that plenty of online work has come my way to take to take up the slack, and interested that that has involved a significant rise in training and consulting.

ICA:UK AGM, December 2000 at Wick Court CentreMy online work did not just start with COVID19, however.  With the Wikimedia Foundation last July on behalf of ICA:UK, I provided virtual co-facilitation for remote participants in a 3-day meeting of a strategy working group of around 12 in Utrecht. With AEIDL in December, I designed and facilitated a 2-day ‘hybrid’ team planning meeting involving around 15 participants in Brussels and another 5 online. In February from Sitges I produced a pair of online facilitation training sessions with Extinction Rebellion, on behalf of Orla Cronin Research. In fact I have been facilitating and training online for clients since at least since 2012, and otherwise also since long before – as I recalled in May, in From the Archive: a 2001 online Focused Conversation on ICA:UK values. So I have been fortunate to be in a position to respond quickly to the sudden increase in demand for everything online. That response has included adding new modules on virtual facilitation to my training offer since March, namely Introduction to Facilitation Online and Facilitating Virtual Events I Online.

What else has changed for me, in response to the rise in online working, is much more co-facilitation and producing and much more sub-contracting and partnership working. Existing partners with whom I have collaborated a great deal more, in recent months especially, include ICA Associates Inc., ICA:UK and Orla Cronin Research. New partners that I have been pleased to have the opportunity to work with as well this year include Kumquat Consult and Rees McCann.

My nature of my clients has changed considerably less this past year than the nature of my work with them. Returning clients in the past year have included Amnesty International, Greater Cambridge Partnership, Interact EU, Personal Image, PICUM and of course ICA:UK. New clients have included  AEIDLThe BrookeEMCDDA, Extinction Rebellion, ILGA EuropeNCVO, Southern Hemisphere and the Wikimedia Foundation.  So, still UK charities and international NGOs, plus European agencies and contractors, NGO networks, Associations and a few others. Also this year I have worked (both online and face-to-face) with colleagues of IAF chapters in Australia, Italy, Portugal, Romania, Spain and Turkey.

Photo by Mikael Kristenson https://unsplash.com/photos/3aVlWP-7bg8

After a considerable pause in my long-standing series of Free facilitation webinars, before and during my time in Sitges, the onset of lockdown from March proved a timely opportunity to convene some online sessions to demonstrate something of virtual facilitation while exploring issues around the new online working. Several of these were scheduled in partnership with ICA:UK as part of its Online Focused Conversation Series: Taking time to connect, learn and reflect. Topics included Promoting inclusion in online facilitation, Taking your event online: what could possibly go wrong?, How engaging can your online session be?, When is online better than face-to-face? and Exploring Facilitation Competencies. Three of these attracted more than 100 participants, one as many as 250, and they all generated a wealth of insight and very positive feedback.

thumbnailMy role as Chair of IAF England & Wales again accounted for most of my volunteer time this year. Our 2-day Annual Conference in October, the Power and Practice of Facilitation, attracted over 100 participants from across the country and beyond. In December another three Board members were elected, bringing our number to nine, and we held our first online Annual Members meeting.  A dozen of our wider Leadership Team of 28 met overnight for the first time for our annual planning and team-building gathering, in January in Birmingham. That led to the development of IAF E&W Hubs and Guardrails for Buddying, among other new developments. Our #IAFpodcast has now reached over 20 episodes – including, with my own involvement, on The importance of values in facilitation and Facilitation in different languages. Since we announced in early April that all our local meetups around the country would be meeting online until further notice, we have seen an extraordinary flowering of peer support and learning opportunities among IAF facilitators and friends – including much learning and sharing on online facilitation, of course.

In my own professional development this year, my fourth 4-yearly CPF assessment submission Evidencing facilitation competencies led to my being awarded the new CPF | Master designation in April. I embarked on a new mentoring relationship with my second mentee through the IAF Mentoring Programme.  My session proposal with Michael Ambjorn of AlignYourOrg for the IAF Gobal Summit in Stockholm this October 2020 was accepted, but then of course the summit was canceled due to COVID19. We established a simple website and social media channels for the Power of Facilitation book project for which we have co-authored a chapter, on which our Summit session was to have been based. We are hopeful that the book will nevertheless be published in time to launch during this year’s International Facilitation Week in October, albeit not in Stockholm.

I continued to participate in the ICA:UK ToP trainers’ network and to serve as volunteer webmaster for ICA International, and I attended this year’s ICA Europe regional gathering in Vienna in November.

So, what else of the sabbatical in Sitges? I did certainly enjoy a little less busyness, and a little more sunshine. I was indeed able to advance my Spanish skills somewhat, with the aid of several weeks of intensive classes and some practice – including on occasion with IAF Spain. I did also find some time reflect, write and learn, and to look ahead to my next seven years of freelance facilitation – not least on What can I do about climate change, personally and as a facilitator?.

I shall certainly continue to travel less and work more online than I did prior to last October, that much is clear.  What interests me more, now, is when I shall again travel or work face-to-face at all, and how much. I realised just how unenthusiastic I am about returning to face to face facilitation already when I recommended others for two client opportunities last week that normally I would have been very pleased to accept myself.  For more on how that turns out, watch this space…

Thank you for following!


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite also for my regularly scheduled ToP facilitation training courses in London and Brussels, and now also online.

Join me for ToP facilitation training in 2020, now also online!

I am excited to share details of my updated public schedule of training and learning opportunities for 2020, including now more than ever online – and of course, due to COVID-19, somewhat less face-to-face.

Read on for details and dates for:

  • Free facilitation webinars – next up “Taking your event online: what could possibly go wrong?” in May and “How engaging can your online session be?” in June
  • Introduction to Facilitation OnlineIntroducing the role of the facilitator and the ToP approach, plus some key tips & tools, 2.5 hours, starting in June & July
  • Group Facilitation Methods OnlineIntroducing the foundations of the ToP approach, two powerful techniques for structuring effective conversations and building group consensus – a series of 6 x2 hour sessions in June/July
  • Facilitating Virtual Events I Online – Learn and practice ways to make online events participatory, engaging and productive – a series of 6-7 x2 hour sessions, online

Register now on Eventbrite for these and remaining 2020 courses in London and Brussels, and please share these details with friends, colleagues and networks who might be interested.

IAF members enjoy a special 10% discount – see Exclusive Offers for IAF Members. Additional online sessions will be published here and on Eventbrite as the year unfolds.


Group Facilitation Methods Online

6 x2 hours, 3-5pm UK time Mon 22 June – Thu 2 July

I shall be joined for this course by Jo Nelson of ICA Associates Inc. as guest trainer. Jo is the main designer of Group Facilitation Methods Online and co-author of Getting to the Bottom of ToP – exploring the foundations of ICA’s Technology of Participation. She is a founding member of the International Association of Facilitators and was inducted in 2014 into the IAF Hall of Fame.

IAF endorsed training

Preparing for CPF certification? Group Facilitation Methods is one of three courses that comprise the ICA Associates ToP Facilitation Essentials Program that has been endorsed by the International Association of Facilitators for those preparing to become an IAF Certified Professional Facilitator (CPF).

The course introduces the foundations of the ToP facilitation approach, two powerful techniques for structuring effective conversations and building group consensus.

The Focused Conversation method provides a structured, four-level process for effective communication which ensures that everyone in a group has the opportunity to participate.

The Consensus Workshop method is a five stage process that enables a facilitator to draw out and weave together everybody’s wisdom into a clear and practical consensus.

Note that this course does not teach online facilitation – it uses online technology to teach the same Group Facilitation Methods that are taught in the face-to-face course (regularly scheduled in London & Brussels), so that you can use them either online or face to face.

This course is strictly limited to no more than 12 participants, and five are already pre-booked – register now on Eventbrite to ensure your place!


Promoting Inclusion in Online Facilitation

Introduction to Facilitation Online

Thursday, 4 June 14:30-17:00 UK time

Wednesday, 8 July, 10:30-13:00 UK time

Tuesday, 8 September 2020, 10.30-13.00 UK time

Introducing the role of the facilitator and the ToP approach, plus some key tips & tools (2.5 hours)

This online training session draws on elements of standard ICA:UK ‘ToP’ courses including Introduction to Group Facilitation, Meetings That Work and Group Facilitation Methods, adapted to an online learning environment and to application in online facilitation.

You will experience some key facilitation tools and methods in the context of an online session, including Zoom, Mentimeter and Jamboard and the ToP (ORID) Focused Conversation method. You will explore three dimensions of the role of the facilitator in online meetings and workshops, in relation to your own experience and challenges. You will be able to identify opportunities for your own further learning, and gain confidence to apply key insights in your own practice.

I shall be joined for this session by fellow ICA:UK ToP trainer Órla Cronin, designer and lead trainer of the ICA:UK introductory Virtual Facilitation Training.

Each session is limited to no more than 25 participants – register now on Eventbrite to ensure your place!


Free Facilitation Webinars

These free facilitation webinars offer an opportunity to learn more about facilitation, and ICA’s Technology of Participation (ToP) in particular, in a free, one-hour, interactive online session that offers an experience of virtual facilitation as well. These two upcoming sessions in May & June are scheduled in partnership with ICA:UK and its new Online Focused Conversation Series: Taking time to connect, learn and reflect.

free-facilitation-webinar-taking-your-event-online

Taking your event online: what could possibly go wrong?
Tuesday, 5 May, 11:00-12:00 UK time

Your long-planned meeting, workshop or event, or that of your client, can no longer be held face-to-face. So it is decided to hold it online instead. What could possibly go wrong? What are some tips & tools that can help you – not to just make the best of it, but to make it the best? More inclusive, engaging and productive than ever before?

How engaging can your online event be

How engaging can your online session be?
Wednesday, 10 June, 12:00-13:00 UK time

Our meetings, workshops and events, our world, are increasingly moving online – now more than ever! So as leaders and facilitators we must be prepared to move with them.

Virtual sessions can have advantages over face-to-face, but disadvantages too – not least, shorter attention spans and greater potential for distractions. How can we keep people engaged and focused when meeting online?

These sessions are limited only by the Zoom room capacity of 100 participants. Join us to connect, share & learn – register now on Eventbrite!


See also about me, how I work, who I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite also for my regularly scheduled ToP facilitation training courses in London and Brussels, now also online.

Reflecting on another year of freelance facilitation

ORID the kitten at Group Facilitation Methods training in Brussels

October 1 will be exactly seven years since I went freelance as a facilitator, and on June 30 Martin Gilbraith Associates Ltd completed its sixth full financial year. So, a relatively quiet week in the August holiday season offers a good opportunity again to pause and review the last year, and look ahead to the next. It is timely too, after 6-7 years, that the coming year offers an opportunity for something of a sabbatical (again)!

In the year to June 2019 I delivered 25 contracts for 14 clients in 7 countries. These involved 31 face-to-face events and one virtual, 14 facilitated processes and 14 facilitation training courses. I spent 47 nights away from home – 14 in the UK and 33 abroad. That all compares to 20 contracts for 16 clients involving 21 events in the previous year – and over the previous five complete years a total of 90 contracts to 53 clients involving 121 events. I also declined 25 prospective client projects during the past year, compared to 11 the year before, mostly because I was not available. I failed to win 11 that had I quoted for, compared to 9 the year before.

So, slightly fewer clients and nights away, but considerably more contracts and events – those declined and lost, as well as those delivered. Again, about half-and-half facilitation and training, and all but one face-to-face.

Returning clients in the past year have included Amnesty International, Oxfam, Water Harvest (formerly Wells for India), Xpedio and of course ICA:UK. New clients have included ABBYY (with CircleIndigo), BeLiminal, Greater Cambridge Partnership, EASL, Heinrich Boell Foundation Turkey, Malaria Consortium, Octopus Network, St. Luke’s Community Centre and Virtual Not Distant. I joined Nordic Consulting Group as an Associate on a new framework contract with SIDA.

So I have continued to work with international NGOs, foundations, associations, networks and alliances, and a few others, largely in Europe and the Middle East and particularly in London and Brussels. However, this year has seen the return of UK local authorities and multi-sector partnerships, after many years working with such clients on behalf of ICA:UK in the 2000s. New fields for me this year include agile coaching, software development, Results Based Management and remote team working.

I have extended my partnerships with ICA:UK and ICA Associates in the past year to offer more scheduled public facilitation training than ever before. These include courses of the IAF-endorsed ‘ToP Facilitation Essentials’ series and, in new partnerships with local IAF colleagues, public course dates in Edinburgh, Lisbon and Pisa as well as London and Brussels. Two courses in Brussels also included a kitten (pictured above), affectionately named ORID by the group!

My leadership role with IAF England & Wales again accounted for most of my volunteer time. My role was formalised this year by election to a new chapter Board, and appointment as Chair. Our programme of peer networking and learning meetups has grown to reach our growing E&W chapter membership of now 90, plus over 1,000 members of five regional meetup groups. Monthly tea and coffee networking meetups are held in 12 cities in most major population centres of England & Wales, and online, and longer networking and learning meetups are held bi-monthly in London and three times per year in other regions.

Our all E&W meetup for International Facilitation Week has been extended to a 2-day Annual Conference for 2019 – the Power and Practice of Facilitation, 18-19 October, with 55 already registered. Meetup hosts across the country have joined an expanded Leadership Team of now 24 members. We are supporting new sister meetup groups in Scotland and Ireland, and a new IAF E&W podcast team has begun to create a series of 10 episodes to support the programme, inspired by a session at a meetup.

I also joined the new IAF Global Mentorship Programme as a mentor, and began to meet regularly online with my mentee in Jordan. I attended the IAF Europe conference Agile Facilitation in Milan and participated in monthly online meetings of Europe MENA chapter leadership. I continued to participate in events of IABC UK, but not the IABC EuroComm conference this year in Bahrain. I continued to participate in the ICA:UK ToP trainers’ network and to serve as volunteer webmaster for ICA International, but I did not attend this year’s conference of the US ToP Network. Regrettably also I missed my first ICA Europe regional gathering for about 20 years, in Kiev.

After collaborating for some years with Michael Ambjorn of AlignYourOrg to explore the intersect between communication and facilitation, and the power of applying facilitation and communications in partnership, we have co-authored a chapter on that topic for a forthcoming book on the Power of facilitation. We are part of a wider team of authors involving expert facilitators from around the world. The shorthand for the project is #FacPower and each chapter of the book will have a different focus. In combination the aim is to show the power of facilitation in various fields and contexts.

I have hosted four free facilitation webinars during the year, including one on that book project and two with the authors of two new books published during the year that I have been pleased to endorse – Rebecca Sutherns on Nimble facilitation and Jim Campbell on Facilitating Authentic Participation and the facilitation cycle.

Regular readers of this blog may have noticed that I have not found so much time this year for blogging. I published just 15 posts during the past year, of the 180 published in the seven full years since my first welcome post – but of course I have been no less active micro-blogging on twitter.

So, what of a sabbatical? October to March in Sitges in Spain will be mostly for my husband, following his recent retirement from career-long, full-time employment. I shall continue to work and travel as necessary, not least for existing client commitments in London and elsewhere, for scheduled public ToP facilitation training most months in London or Brussels, and for events including the IAF England & Wales annual conference in Birmingham and the ICA Europe regional gathering in Vienna.

However, I shall welcome opportunities to work virtually and locally in Spain during that time, including perhaps with ICA Spain and with the forthcoming IAF Spain chapter – starting with its timely launch event in Barcelona during International Facilitation Week in October.

I do intend to take time for myself also to reflect, write and learn, to look ahead to my next seven years of freelance facilitation – and to enjoy a little less busyness and a little more sunshine! I hope that regular readers may notice the difference on this blog, and that Spanish speakers may notice the difference next time they greet me with “Hola”!

Thank you for following…


See also about me, how I work, who I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

Another summer, another year of freelance facilitation

IAF India Conference, 2017 in Chennai - photo IAF India, facilitation Martin Gilbraith #ToPfacilitation #IAFIndia17 1

Another summer means another opportunity to pause and reflect, as in June I completed my fifth year in business as Martin Gilbraith Associates Ltd.  The image from last year’s IAF India conference in Chennai is of my plenary session subtitled “Reviewing the past to prepare for the future“. Like every good ORID process, a reflection or review must start with Objective level data.

The data tell me that in 2017-18 I have delivered 20 contracts for 16 clients in 6 countries, involving 20 face-to-face events and one virtual event and 10 facilitated processes and 11 facilitation training courses. Also that I spent 56 nights away from home, 3 in the UK and 53 abroad. That compares to 26 contracts involving 35 events in the previous year, and over the 5 complete years a total of 90 contracts to 53 clients in 18 countries involving 121 events – 109 face-to-face and 12 virtual, 69 facilitation and 52 training.  So it has been another busy year, albeit not quite such a bumper year as the previous, and a marked increase in the proportion of training to facilitation contracts.

Returning clients in the past year have included Amnesty InternationalGirls Not BridesLorensbergsOxfamWells for India and of course ICA:UK, and new clients have included the AlternativeArticle19CCLEdringtonEFFAEPIMGCFJMIC and NNC. So I have continued to work largely with international NGOs, foundations, associations, networks and alliances, largely in Europe and the Middle East and particularly in London and Brussels. However, the NGOs continue to include more campaigning as well as international development and humanitarian, the Associations continue to include industries as well as NGO networks, and new fields for me this year include Scotch whiskey, Danish politics and global catastrophic risks!

Somewhat fewer contracts this year has allowed somewhat more time for business and professional development.

In new partnerships with ICA:UK and ICA Associates I have extended my schedule of public facilitation training to include dates in London and Birmingham as well as Brussels and new courses of the new IAF-endorsed ‘ToP Facilitation Essentials’ programme, Meetings That Work and Facilitating Client Collaboration.

My networking and volunteering has been focused primarily on IAF England & Wales, where four regional groups totaling around 750 members are now hosting 5 or 6 meetups every month around the country, led by a virtual leadership team that meets monthly online. I finally joined IABC as a member this year, and became more active with IABC UK as well as presenting at EuroComm18 in Copenhagen, after collaborating for some years to build an informal partnership between IABC and IAF that resulted this year in a more formal MoU at the EMENA level.

I have also enjoyed opportunities to participate in and lead sessions at IAF conferences and events  during the year in Australia, Canada, France, India & Jordan, and at ICA regional gatherings in Nepal and Poland as well as in the UK.  I have been pleased to have been able to host five free facilitation webinars during the year, with colleagues of all of these networks that I respect very much. I am very excited to have begun collaborating with IABC past-President Michael Ambjorn and more than a dozen other IAF colleagues to co-author a book on the Power of Facilitation – for more as the project develops, follow us at @FacPower.

Since last summer’s 5-year review of participant feedback on my ToP facilitation courses, taster sessions & webinars I have been requesting post-course feedback 3-4 months after every training, so I hope to share some insights from that as well before long. Other substantial additions to this site during the year have included a series of cases studies on Responding to changing situations and needs with ToP Consensus Workshop, a new image gallery and (of course!) a Privacy policy.

With five public courses and half a dozen client contracts already in the pipeline for the autumn, another webinar and another IAF India conference and of course International Facilitation Week in Birmingham, it looks like there will continue to be plenty to blog about when I can find the time. Thank you for following!


See also about mehow I workwho I work with and recommendations & case studies, and please contact me about how we might work together. Please do not delay before contacting me – the earlier I hear from you, the more chance that I will be able to help and the more helpful I may be able to be.

Register now on Eventbrite for my free facilitation webinars, and for my regularly scheduled ToP facilitation training courses in London and Brussels.

ToP facilitation courses, taster sessions & webinars – what difference do they make?

While enjoying a welcome opportunity to pause and reflect this summer, I have taken (quite) some time to review what ToP facilitation training courses, taster sessions and webinars I have delivered in recent years, and what I can learn from feedback shared by participants at the time.

Full results are shared in the slides above. This draws on the experience of 47 training courses, 13 conference & meetup taster sessions and 7 webinars in the past 5 years, reaching a total of 1,089 participants. This is in addition to tailored facilitation processes that I have delivered – 24 in the past year and 52 in my first four years of freelance practice.  See also ToP facilitation training – what’s it like, and is it worthwhile?

Feedback for ToP training courses in particular is largely very high, as it has been for the 20 years I have been delivering them – the average of participant ratings for design & delivery, of all the 37 courses over the past 5 years for which data is available, is 9.1 out of 10. Included in the slides are some conclusions of my own on what is most appreciated and what suggestions for improvement I should consider, and how I have already begun to act on some suggestions.

But… what difference do they make?  

What do participants remember and apply of what they have learned, months and years later? With whom do they apply what they have learned, and what (greater) difference are they now able to make with them? What supports or hinders them from applying what they have learned? What additional recommendations can they make for the courses, sessions & webinars, with the benefit of hindsight? What additional training or support might they find helpful – from me or from others?

If you have participated with me in courses, taster sessions or webinars within the past 5 years, or within the past 20 years, please respond now to a short survey to help me to assess and improve what difference they make – at surveymonkey. This survey is in partnership with ICA:UK, with whom I have been delivering ToP facilitation training since 1996 – for the past 5 years as a licensed Associate, and before that as employed staff. If you have received a link by email, please follow the link in the email to respond.

I plan to analyse and share the results in the autumn, based on what responses I have received by mid-September.  After that I plan to leave the survey open indefinitely for further responses, and systematically request responses of future participants by email 6-12 months after each event.

As a token of appreciation for your feedback, three of those responding before the mid-September deadline (tbc) will be randomly selected to receive a free gift of an ICA:UK sticky wall or book of their choice (subject to availability).

Finally, if you have participated or not, join me!


For more on my work, and what others have to say about it, please see how I workwho I work with and recommendations & case studies – or view my profile and connect with me on LinkedIn.